RingLogix
RingLogix is a white-label UCaaS and AI voice agent platform that enables MSPs, telecom agents, VARs, and PBX installers to sell, provision, and support their own branded cloud communications and AI voice services to SMB end customers.
- Company typePrivate
- Founded2019
- HeadquartersMiami Lakes, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What RingLogix does
RingLogix is a Miami Lakes, Florida-based provider of white-label UCaaS and AI voice agent platforms, founded in 2019 and operating as a privately held LLC. The company enables managed service providers (MSPs), telecom agents, value-added resellers (VARs), and traditional PBX installers to sell, provision, invoice, and support their own branded cloud communications services to SMB end customers. Operating exclusively through a 100% channel-focused model, RingLogix does not sell directly to end users; partners capture up to 70% profit margins versus the 15-25% commissions typical of conventional telecom reselling arrangements. The platform serves approximately 250-346 active channel partners, primarily in the United States.
The core product, RingOS, is a multi-tenant white-label VoIP/UCaaS platform with integrated quoting, automated activation, billing and revenue management with tax calculation, and built-in logging and troubleshooting tools including SIP ladders, pcaps, RTP statistics, and MOS scoring. The product portfolio includes Hosted PBX, SIP Trunking, Microsoft Teams Direct Routing, Hosted Call Center, Unified Communications, WebFax, and SnapHD video conferencing. The platform has been extended with FlowbotAI, a speech-native multimodal AI voice agent system that processes audio directly through a large language model without a transcription step, eliminating the 500ms+ latency of pipeline architectures. FlowbotAI features 32ms voice activity detection, dedicated GPU allocation per call slot, retrieval-augmented generation for tenant-scoped knowledge bases, and native integrations with HubSpot, Zendesk, Calendly, Autotask, and Halo. AgentBlueprint is a deployment brief wizard that streamlines MSP onboarding to AI agent deployments.
Revenue is generated through recurring subscription fees paid by channel partners for platform access and through usage-based per-minute fees on voice services such as international calls, Alaska/Hawaii, and toll-free. Pricing is quote-based and not publicly disclosed; partners price FlowbotAI agents at approximately $75-$150 per agent per month, achieving 70-80% margins. RingLogix has raised approximately $4.5 million in venture funding, including a $3 million Series A led by MK Capital in October 2022. Leadership includes CEO Alberto Diaz and COO Andre Temnorod; the company's CFO previously founded Broadvox Communications, which grew to over $100 million in revenue before merging with Inteliquent Communications.
RingLogix firmographics
Firmographics- Name
- RingLogix
- Legal name
- RingLogix, LLC
- Website
- https://ringlogix.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- RingLogix is a white-label UCaaS and AI voice agent platform that enables MSPs, telecom agents, VARs, and PBX installers to sell, provision, and support their own branded cloud communications and AI voice services to SMB end customers.
- Ownership category
- akta.pro rank
RingLogix industry classification
Industry- Product category
- Cloud Communications Platform (UCaaS)
- NAICS
- Wired Telecommunications Carriers (517111), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Telephone Interconnect Systems (7385), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industry
- Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF)
Keywords
Where RingLogix is headquartered
LocationHeadquarters
- HQ city
- Miami Lakes
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
RingLogix business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- UCaaS Platform Subscription: Partners pay for access to the RingOS white-label platform and underlying VoIP/UC infrastructure. Revenue is generated through platform fees charged to channel partners who resell services under their own brand to end customers.
- Per-Minute Usage Fees: International calls, Alaska/Hawaii calls, and per-minute billing plans generate usage-based revenue. Toll-free numbers have specific per-minute rates by location.
- AI Voice Agent Services: Partners source FlowbotAI at wholesale rates and price at market ($75-$150/month per agent), achieving 70-80% margins. Revenue accrues as partners deploy AI agents for SMB customers.
- Monthly Service Subscriptions: Services are billed on a monthly basis with automatic renewal. Partners pay recurring monthly service charges, setup fees, and usage charges for their customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Quote-based pricing for MSP partners |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
RingLogix product offering
Product offeringCore offering
RingLogix provides RingOS, a white-label VoIP and UCaaS platform that enables channel partners (MSPs, agents, VARs, and PBX installers) to sell, provision, invoice, and support their own branded cloud communications services. The platform delivers Hosted PBX, Unified Communications, SIP Trunking, Hosted Call Center, Microsoft Teams Direct Routing, video conferencing, WebFax, and AI voice agents (FlowbotAI) under the partner's brand with integrated quoting, activation, billing, and support tooling.
Product overview
RingLogix offers RingOS, a white-label VoIP and UCaaS platform that enables MSPs, agents, VARs, and interconnects to sell, provision, invoice, and support their own branded cloud communications services. The core product portfolio includes Unified Communications, Hosted Phone System (Hosted PBX), Microsoft Teams Direct Routing, AI Voice Agents (FlowbotAI), Hosted Call Center, SIP Trunking, Video Conferencing (SnapHD), and WebFax. The platform is augmented by white-label branding tools, integrated quoting/activation workflows, billing and revenue management, and built-in logging/troubleshooting. FlowbotAI extends the platform with autonomous AI voice agents for automated call handling with CRM and business system integrations.
Differentiator
Problem solved
Functional benefit
Brands
- RingOS: The white-label VoIP platform developed by RingLogix that enables partners to sell, provision, invoice, and support their own branded VoIP and UC services.
- FlowbotAI
- AgentBlueprint
Products and services
- RingOS White-label VoIP and UCaaS platform enabling channel partners (MSPs, agents, VARs, PBX installers) to sell, provision, invoice, and support their own branded cloud communications services with custom branding, integrated billing, and real-time activations.
- Unified Communications Unified Communications solution combining voice, video, messaging, and collaboration features integrated with the hosted phone system, delivered under the partner's own brand.
- Hosted Phone System (Hosted PBX) Cloud-hosted business phone system delivered to end customers under the partner's brand, including extensions, auto-attendants, call routing, voicemail, and mobile app integration.
- Microsoft Teams Direct Routing Service enabling partners to deliver PSTN connectivity for Microsoft Teams via automated provisioning, allowing end customers to use Teams as a full phone system through the partner's brand.
- AI Voice Agents (FlowbotAI) White-label AI voice agent platform that handles live inbound and outbound calls autonomously, with per-customer configuration of business name, hours, FAQs, and call routing logic; integrates with CRM, PSA, ticketing, and scheduling tools to complete real business actions.
- Hosted Call Center Cloud-based call center solution delivered under the partner's brand with queue management, reporting, and supervisor tools for end-customer call center operations.
- SIP Trunking Digital dial tone (SIP Trunking) service providing connectivity for any phone system, supporting native SIP, analog lines, or T1, delivered under the partner's brand.
- Video Conferencing (SnapHD) Zoom-like video conferencing service with advanced collaboration features, integrated with the hosted phone system to enhance connectivity and productivity for end customers.
- WebFax Secure faxing service delivered via email or web portal without hardware, integrated with the white-label VoIP platform for end customers.
- AgentBlueprint Web-based deployment brief wizard that guides MSPs through structured AI voice agent discovery, documenting customer requirements, call flows, and deployment specifications to streamline AI voice agent implementation.
Quantifiable outcome
- Partners achieve up to 70% profit margins versus traditional 15-25% commissions
- +4 more outcomes
Companies that use RingLogix
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles3 records
RingLogix technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability7 records
Feature6 records
RingLogix partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and supporting.
- NetSapienscoreNetSapiens is a supported PBX environment for FlowbotAI. The AI agent provisions as a native user inside the NetSapiens PBX, routing calls through existing dial plans without external overlay.
- 3CXcore3CX is a supported PBX environment for FlowbotAI integration, enabling providers to add AI voice capabilities to existing 3CX deployments.
- PortaOnecorePortaOne is a supported platform environment for FlowbotAI, extending AI voice capabilities to PortaOne-based service providers.
- HubSpotcoreHubSpot CRM integration enables FlowbotAI agents to access customer data, create contacts, and update records during live calls for SMB customers using HubSpot.
- ZendeskcoreZendesk ticketing integration allows FlowbotAI to create and update support tickets during calls, connecting AI voice agents to customer service workflows.
- CalendlycoreCalendly integration enables AI voice agents to book appointments and schedule meetings directly during customer calls.
- AutotaskcoreAutotask PSA integration connects FlowbotAI to professional services automation workflows for MSPs managing customer accounts.
- HalocoreHalo integration enables AI voice agents to connect with Halo PSA and help desk platforms for ticketing and workflow automation.
- ZapiersupportingZapier workflow automation integration extends FlowbotAI capabilities to connect with thousands of business applications through no-code automation.
- Make.com (formerly Integromat)supportingMake.com workflow automation integration provides advanced automation capabilities for connecting FlowbotAI with business systems.
- N8NsupportingN8N open-source workflow automation integration enables technical partners to create custom AI voice agent workflows.
Scale indicators7 records
Recent moves5 records
Expansion highlights6 records
RingLogix competitors and assessment
Company assessmentBroad incumbents
- RingCentral: RingCentral is the leading UCaaS incumbent with a broad partner program (RingCentral Channel Partner Program) and direct-to-SMB offerings. It is a benchmark competitor for RingLogix's hosted PBX/UC products and competes for the same SMB and partner customers, though it is not exclusively channel-focused.
- VoIP Innovations: VoIP Innovations provides wholesale origination, termination, and SIP trunking services to resellers and service providers. While it sits a layer below RingLogix on the stack, it serves the same reseller channel and competes for partner mindshare on origination/termination pricing.
- GoTo (formerly Jive): GoTo acquired Jive Communications to enter the hosted VoIP/UCaaS market, offering white-label-style partner programs alongside direct sales. It serves many of the same SMB and partner customers RingLogix targets, with substantially larger scale and brand recognition.
- 8x8: 8x8 is a UCaaS/CCaaS incumbent offering hosted voice, contact center, and CPaaS products to businesses and through partners. It overlaps with RingLogix's Hosted PBX and Hosted Call Center products at the higher end of the SMB market and provides a competitive ceiling on pricing and features.
Direct peers
- Alianza: Alianza provides a cloud communications platform purpose-built for service providers and resellers seeking to deliver hosted voice and UCaaS without operating their own infrastructure. It is one of the closest direct white-label competitors to RingLogix's RingOS.
- 3CX: 3CX is a software-based PBX/UCaaS platform widely deployed by MSPs and resellers, including as a supported environment for RingLogix's FlowbotAI. It competes with RingLogix for the same white-label reseller channel and is functionally overlapping on hosted PBX, UC, and SIP trunking.
- Telgoo5: Telgoo5 provides a white-label hosted voice, UCaaS, and back-office platform targeting carriers, MSPs, and resellers. It competes with RingLogix on the same 100% channel model and SMB customer segment.
- NetSapiens: NetSapiens provides a wholesale UCaaS/CPaaS platform that service providers use to deliver branded communications. It is one of RingLogix's explicitly supported PBX environments for FlowbotAI and the most direct comparable as a white-label platform serving the same MSP/reseller base.
- PortaOne: PortaOne delivers a converged VoIP billing and Class 5 softswitch platform that service providers and resellers use to offer hosted PBX and UCaaS under their own brand. As another supported FlowbotAI environment and a long-standing white-label alternative, it directly overlaps RingLogix's ICP and product surface.
- White Label Communications (WLC): White Label Communications offers a turnkey white-label UCaaS, hosted PBX, and contact center platform for MSPs, agents, and VARs. It directly mirrors RingLogix's core positioning around partner branding, full-stack provisioning, and high partner margins.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat6 records
Key risks1 record
Key highlights6 records
Customer concentration
RingLogix social profiles
Digital presenceRingLogix financial estimates
Financial estimateRevenue estimate
Valuation estimate
RingLogix leadership team
Management profileNumber of profiles
Profiles2 records
RingLogix funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RingLogix M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RingLogix
What does RingLogix do?
RingLogix provides RingOS, a white-label VoIP and UCaaS platform that enables channel partners (MSPs, agents, VARs, and PBX installers) to sell, provision, invoice, and support their own branded cloud communications services. The platform delivers Hosted PBX, Unified Communications, SIP Trunking, Hosted Call Center, Microsoft Teams Direct Routing, video conferencing, WebFax, and AI voice agents (FlowbotAI) under the partner's brand with integrated quoting, activation, billing, and support tooling.
Is RingLogix a public or private company?
RingLogix is a private company. It is classified as venture growth investor backed and is currently operating.
When was RingLogix founded?
RingLogix was founded in 2019. It employs 11 to 50 people.
Where is RingLogix based?
RingLogix is headquartered in Miami Lakes, United States, in the North America region.
How does RingLogix make money?
Four revenue lines are on record. UCaaS Platform Subscription is the primary driver. The others are per-Minute Usage Fees, AI Voice Agent Services and monthly Service Subscriptions.
Who are RingLogix's main competitors?
Broad incumbents on record are RingCentral, VoIP Innovations, GoTo (formerly Jive) and 8x8. Direct peers are Alianza, 3CX, Telgoo5, NetSapiens, PortaOne and White Label Communications (WLC).
Does RingLogix have an API?
No public API is recorded for RingLogix.
What industry is RingLogix in?
RingLogix's product category is Cloud Communications Platform (UCaaS). Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of HDAIAHAF, Contact Center (CCaaS) & Customer Engagement Voice. Its NAICS code is 517111 and its SIC code is 7385.