BRCK

What BRCK does

Turkana, LLC d/b/a BRCK is an enterprise voice-infrastructure provider headquartered at 16928 Lancaster Hwy, Suite 109, Charlotte, North Carolina. The company delivers SIP trunking, number management, SMS/MMS business messaging with 10DLC campaign support, compliant E911 calling, and a forthcoming AI Voice Agents product, integrated into a single platform built on session border controller architecture. Certified interoperability with Microsoft Teams Direct Routing, Cisco Webex Calling, and Zoom Phone BYOC, plus integrations with 3CX, FreePBX, Asterisk, Avaya, AudioCodes, and Ribbon SBC, anchors its enterprise value proposition. The flagship AI capability is positioned as 'coming soon' at $0.04/minute for intelligent call handling, qualifying, and routing.

Name

BRCK

Legal name

Turkana, LLC

Website

https://brck.com

Company type

Public

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Turkana, LLC d/b/a BRCK delivers enterprise SIP trunking, SMS/MMS business messaging with 10DLC, number management, E911, and forthcoming AI voice agents, with certified interoperability across Microsoft Teams, Cisco Webex, and Zoom, serving contact centers, healthcare, insurance, legal, real estate, and MSP channels across 65+ countries.

Ownership category

akta.pro rank

Product category

Cloud Communications Platform

NAICS

Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Telephone Interconnect Systems (7385), Services-Computer Programming Services (7371)

akta.pro primary industry

SIP Trunking & Voice Termination (HDAIAHAC)

akta.pro secondary industries

CPaaS (Programmable Voice, SMS, Video APIs) (HDAIAHAG), Cloud PBX & Hosted Telephony (HDAIAHAB)

Keywords

• SIP trunking services
• Business messaging
• Voice infrastructure
• Number porting
• E911 services

Headquarters

HQ city

Nairobi

HQ country

Kenya

HQ region

Africa

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Operations, Personnel, Marketing or Sales, Others

Revenue model

1. SIP Trunking Services: Monthly subscription and per-minute charges for enterprise voice connectivity. Enterprise rollouts and Teams voice migrations generate recurring revenue through per-seat or trunk-based pricing with unlimited domestic calling options.
2. SMS/MMS Messaging: Usage-based messaging revenue with carrier surcharges passed through to customers. Rates vary by carrier (AT&T, T-Mobile, Verizon, US Cellular), registration status (registered vs unregistered 10DLC), and message type (SMS vs MMS). Brand registration ($44) and campaign vetting fees ($15) are one-time charges; monthly campaign fees ($4-$10) apply for ongoing use.
3. AI Voice Agents: Usage-based pricing at $0.04/min for intelligent call handling. Revenue scales with call volume as AI voice agents handle answering, qualifying, and routing conversations.
4. Number Services: Revenue from number provisioning, toll-free numbers (monthly fee plus per-minute inbound charges), and number porting services. Porting fees may apply for number transfers.
5. MSP Partner Program: White-label SIP trunking for managed service providers, enabling partners to resell BRCK voice infrastructure under their own brand. Revenue from partner subscriptions and usage.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

BRCK (Turkana, LLC) provides enterprise voice infrastructure delivered as a cloud platform, combining SIP trunking for Microsoft Teams, Cisco Webex, Zoom Phone, and legacy PBX environments with SMS/MMS business messaging, number management and porting, and AI-ready voice infrastructure. The service is sold with certified interoperability, 99.99% uptime target, and direct engineer support to enterprise customers replacing legacy PRI/POTS lines or modernizing PBX and UC deployments across 65+ countries.

Product overview

BRCK is a unified communications platform delivering SIP trunking, number management, business messaging (SMS/MMS), and AI-ready voice infrastructure as an integrated stack. The core product portfolio consists of SIP Trunking for enterprise voice connectivity, SMS/MMS for business messaging and 10DLC campaigns, AI Voice Agents for intelligent call handling, Number Porting for seamless number migration, and E911 for compliant emergency calling. These products work together as a cohesive communications layer where voice routes, messaging, numbers, and provisioning are managed under one platform.

Differentiator

Problem solved

Functional benefit

Brands

• BRCK: Intelligent voice infrastructure platform providing SIP trunking, SMS/MMS messaging, AI voice agents, number porting, and E911 services for enterprise customers.

Products and services

• SIP Trunking Enterprise-grade SIP trunking service providing voice connectivity for Microsoft Teams Direct Routing, Cisco Webex Calling, Zoom Phone BYOC, and modern or legacy PBX environments including 3CX, FreePBX, Asterisk, Avaya, AudioCodes, and Ribbon SBC. Targets enterprises modernizing telecom, replacing PRI/POTS, or migrating to Teams/Webex voice, with global coverage across 65+ countries and a 99.99% uptime target.
• SMS / MMS Business Messaging Business messaging infrastructure supporting SMS and MMS across U.S. carriers with 10DLC campaign and brand registration, toll-free messaging, and campaign vetting. Includes usage-based pricing by carrier and registration status, intended for businesses running application-to-person messaging campaigns and customer notifications.
• Number Porting Service enabling customers to migrate existing telephone numbers (DIDs and toll-free) onto the BRCK platform with end-to-end porting via Letter of Authorization (LOA), supporting both inbound and outbound number provisioning. Aimed at enterprises transitioning from legacy carriers to BRCK's SIP trunking and messaging services.
• E911 Compliant Calling Emergency calling service providing E911 functionality for VoIP deployments, with registered service address and location-based routing to the appropriate Public Safety Answering Point (PSAP). Designed for enterprise customers subject to VoIP 911 compliance obligations.

Quantifiable outcome

• 99.99% platform uptime target
• +2 more outcomes

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability2 records

Feature7 records

Partnerships

15 partnerships are on record, tiered core and major.

• Microsoft TeamscoreTechnology or IntegrationBRCK is Microsoft Teams certified for Direct Routing, enabling enterprise voice connectivity through Teams. Provides SIP trunking integration with Teams for voice calls, with certified interoperability that gives enterprise-grade interoperability without enterprise-grade friction.
• Cisco WebexcoreTechnology or IntegrationBRCK offers Webex Calling integration with certified BYOC (Bring Your Own Carrier) routing. Enables Webex customers to use BRCK for voice trunking with Cisco Webex interoperability.
• Zoom PhonecoreTechnology or IntegrationBRCK provides BYOC (Bring Your Own Carrier) for Zoom Phone, enabling customers to use BRCK SIP trunking with Zoom's cloud phone system.
• 3CXmajorTechnology or IntegrationCertified SIP trunk provider for 3CX PBX systems. BRCK integration enables 3CX customers to leverage BRCK for voice trunking with certified compatibility.
• FreePBXmajorTechnology or IntegrationOpen-source PBX support with BRCK native Asterisk trunking. FreePBX users can integrate BRCK SIP trunking services.
• AsteriskmajorTechnology or IntegrationNative Asterisk trunking support. BRCK provides direct SIP connectivity for Asterisk-based PBX deployments.
• AvayamajorTechnology or IntegrationAvaya SIP integration enables BRCK voice trunking for Avaya IP Office and other Avaya platforms.
• AudioCodesmajorTechnology or IntegrationSBC (Session Border Controller) integration with AudioCodes devices. BRCK works with AudioCodes SBCs for enterprise voice connectivity.
• Ribbon SBCmajorTechnology or IntegrationSession border controller integration with Ribbon SBC solutions. Enables enterprise voice routing through Ribbon infrastructure.
• BandwidthcoreTechnology or IntegrationSMS/voice carriage and routing partner. Bandwidth is an underlying carrier for BRCK's messaging and voice services, providing network carriage and routing capabilities. Processes message content, metadata, originating/terminating numbers, routing/delivery data, and CPNI.
• InteliquentcoreTechnology or IntegrationUpstream voice termination/origination partner. Inteliquent provides voice termination and origination services for BRCK, handling call detail records, originating/terminating numbers, routing/signaling metadata, and CPNI. Listed pending confirmation.
• Amazon Web Services (AWS)coreTechnology or IntegrationCloud infrastructure and call-processing platform hosting. AWS hosts BRCK's cloud infrastructure including call content, metadata, CDRs, routing/signaling data, CPNI, and account data.
• CyberSourcemajorTechnology or IntegrationCurrent card payment processing provider. Handles billing and payment data and account identifiers for BRCK customer transactions. BRCK is mid-migration to Stripe.
• StripemajorTechnology or IntegrationMigration target for card payment processing. Will replace CyberSource as BRCK's payment processor upon completion of migration. Handles billing and payment data and account identifiers.
• Oracle NetSuitemajorTechnology or IntegrationERP, billing, CRM, and customer/support records system. Oracle NetSuite manages BRCK's business operations including account, contact, billing, and support correspondence data.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Twilio: Twilio is the largest pure-play CPaaS and SIP trunking provider globally, offering programmable voice, SMS, and messaging APIs. BRCK explicitly compares itself against Twilio on its website, indicating direct overlap in voice infrastructure and messaging for enterprise customers.
• Bandwidth: Bandwidth is both a BRCK upstream carrier and a direct competitor, providing SIP trunking, messaging, and 10DLC services to enterprises. It competes head-to-head for the same voice and messaging workloads that BRCK targets.
• Telnyx: Telnyx offers SIP trunking, messaging, and programmable communications APIs targeted at enterprises and developers. Its private global IP backbone and direct-to-carrier model position it as a near-direct competitor to BRCK in voice and messaging infrastructure.
• Sinch: Sinch is a global CPaaS provider offering messaging, voice, and verification APIs. It competes with BRCK's SMS/MMS and SIP trunking products across the same enterprise and ISV buyer segments.
• IntelePeer: IntelePeer provides SIP trunking, UCaaS integrations, and AI-powered communications automation for enterprises. It is a direct competitor in voice infrastructure, particularly for Teams and contact center migrations similar to BRCK's positioning.
• Flowroute: Flowroute (now part of Sangoma) provides SIP trunking and messaging APIs targeting SMBs and developers. It is a comparable niche SIP trunking and messaging provider with similar customer overlap.
• Peerless Network: Peerless Network provides SIP trunking, hosted voice, and messaging services to enterprise and carrier customers. It is a comparable mid-market SIP and messaging provider with overlapping enterprise target segments.

Broad incumbents

• Vonage (Ericsson): Vonage, now part of Ericsson, offers SIP trunking, UCaaS, and CPaaS APIs with broader portfolio coverage. It competes with BRCK in enterprise voice infrastructure as a larger incumbent with deeper pockets and broader product lines.
• 8x8: 8x8 is a UCaaS/CCaaS incumbent offering voice, messaging, and contact center as integrated suites. It overlaps with BRCK at the SIP trunk and voice layer but typically sells a full UCaaS bundle rather than carrier-only SIP.
• RingCentral: RingCentral is a UCaaS leader providing cloud PBX, voice, and messaging to enterprises. While primarily UCaaS, its underlying SIP trunking and BYOC capabilities overlap with BRCK's connectivity-layer offerings.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/brcknet
• Facebookfacebook.com/brcknet

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds2 records

Investors8 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BRCK