Rise.ai
Rise.ai is a Tel Aviv-founded SaaS platform that provides unified gift card, store credit, and cashback management for Shopify and Wix e-commerce merchants, with additional employee recognition and B2B incentive modules serving enterprise customers.
- Company typePrivate
- Founded2015
- HeadquartersTel Aviv, Israel
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Rise.ai does
Rise.ai is a Tel Aviv-headquartered SaaS company, founded in 2015, that provides a unified gift card and store credit management platform for e-commerce brands. Its core offering is a digital wallet that consolidates gift cards, store credit, and cashback into a single customer-facing balance redeemable across online and physical stores via integrations with Shopify POS, Wix POS, and (forthcoming) Square. The platform is built on a Shopify-native architecture with an API-first design, a visual workflow automation builder, and ERP-integrated real-time liability reporting. Products span core gift card issuance, refunds-as-store-credit, automated cashback, paid memberships, loyalty programs, customer compensation, referrals, employee recognition, and B2B corporate gift card programs.
The company serves primarily Shopify merchants, with secondary reach into Wix-based stores and enterprise customers using the platform for workforce recognition and B2B incentives. Its product is distributed through a hybrid go-to-market: self-serve bottom-up adoption via the Shopify App Store with a 7-day free trial and tiered subscription plans (Starter $16.99 to Premium $479/month, plus Enterprise custom), supplemented by direct sales and a partner/agency channel for mid-market and enterprise deals. Pricing includes usage-based overage fees of $0.05-$0.20 per order above the monthly plan limit, and annual plans carry a 15-20% discount. The customer book includes notable brands across fashion (Skims, Allbirds, Good American, HEYDUDE, Vuori, KEEN, Decathlon), beauty/grooming (Dr. Squatch, Kosas, Figs), food (Milk Bar, Bokksu), sports (Miami Heat), and grocery (Kroger) - many surfaced through detailed case studies that report redemption rates of 40-92% and ROIs from 2.79x to 13.4x.
Rise.ai monetizes through recurring SaaS subscriptions plus usage-based overages and operates with modest disclosed capital (a $454K total raise from Peregrine Ventures across 2016-2017). Strategic direction has emphasized ecosystem breadth via 30+ integrations and product-surface expansion in 2024-2025 (Mobile Wallet Pass, Wix support, B2B module, Employee Recognition expansion). The company remains private with no disclosed institutional backing beyond the 2017 Peregrine round, and revenue, headcount, and ARR figures are not publicly disclosed.
Rise.ai firmographics
Firmographics- Name
- Rise.ai
- Legal name
- Rise-AI E commerce Solutions LTD.
- Website
- https://rise.ai
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Rise.ai is a Tel Aviv-founded SaaS platform that provides unified gift card, store credit, and cashback management for Shopify and Wix e-commerce merchants, with additional employee recognition and B2B incentive modules serving enterprise customers.
- Ownership category
- akta.pro rank
Rise.ai industry classification
Industry- Product category
- E-commerce Loyalty and Store Credit Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Gift Card Processing, Issuance Platforms & Aggregators (FSAMANAL)
- akta.pro secondary industries
- Rewards Marketplace & Redemption Platforms (Merchandise, Gift Cards, Experiences) (THALAKAC), Digital Licenses, Keys & Top-ups (Gift Cards, Mobile/Data, Credits) (CRAFAIAI)
Keywords
Where Rise.ai is headquartered
LocationHeadquarters
- HQ city
- Tel Aviv
- HQ country
- Israel
- HQ region
- Middle East
Offices1 record
Markets served
Rise.ai business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- SaaS Subscription Fees: Tiered monthly/annual subscription plans based on monthly store order volume (100 to 12,000 orders). Plans include automated workflows, integrations, and feature access. Additional per-order fees for orders exceeding plan limits.
- Usage-Based Overage Fees: Additional per-order charges for merchants exceeding their plan's monthly store order limit ($0.05-$0.20 per additional order depending on tier).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Starter: Up to 100 monthly store orders with basic gift card and store credit features |
| Subscription | Monthly | Small Business: Up to 400 monthly store orders with expanded features |
| Subscription | Monthly | Pro: Up to 2,000 monthly store orders - most recommended tier |
| Subscription | Monthly | Premium: Up to 12,000 monthly store orders with full feature access |
| Subscription | Multi-year contract | Enterprise: Custom unlimited plan for large brands |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
Rise.ai product offering
Product offeringCore offering
Rise.ai provides a unified Gift Card and Store Credit platform for e-commerce brands that consolidates gift cards, store credit, cashback, loyalty programs, memberships, refunds, compensation, referrals, employee recognition, and B2B corporate incentives into a single digital wallet. The platform enables merchants to issue, manage, and redeem rewards across online stores and physical retail locations with automated workflows, native Shopify and POS integrations, and real-time liability reporting. It is delivered as a multi-tier SaaS subscription with optional enterprise customization.
Product overview
Rise.ai is a unified Gift Card and Store Credit platform for ecommerce brands, offering a comprehensive suite of customer retention tools. The core platform centers on Store Credit as a digital wallet that unifies gift cards, cashback, and rewards, with modular add-ons including Refunds (store credit for refunds), Cashback (automated rewards), Memberships (paid loyalty tiers), Loyalty Programs (real-currency rewards), Employee Recognition (internal rewards), Compensation (CX recovery), Referrals (viral growth), and B2B Solutions (enterprise incentives). The platform integrates natively with Shopify and major ecommerce tools, providing omnichannel redemption across online and physical stores.
Differentiator
Problem solved
Functional benefit
Products and services
- Gift Cards Digital and physical gift card management platform enabling brands to create, sell, and redeem gift cards across online and in-store channels, with bulk creation of up to 10,000 codes, customizable designs, automated reminders, and B2B corporate card support. Designed for Shopify-based e-commerce brands seeking to drive acquisition, gifting revenue, and customer loyalty.
- Store Credit
- Refunds
- Cashback
- Memberships
- Loyalty Programs
- Employee Recognition
- Compensation
- Referrals
- B2B Solutions
Quantifiable outcome
- 32% Repeat Purchase Rate for merchants using Rise.ai (2023 benchmark)
- +6 more outcomes
Companies that use Rise.ai
Customer profileNamed customers15 records
Segments2 records
Ideal customer profiles2 records
Rise.ai technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration27 records
Feature7 records
Rise.ai partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core and major.
- RechargecoreSubscription management platform integration enabling gift card recipients to apply credits toward Bokksu and other merchant subscription boxes. Allows digital gift card redemptions for recurring billing customers.
- KlaviyocoreMarketing automation platform integration allowing Rise store credit data to power smarter flows and customer segmentation in Klaviyo email campaigns.
- ShopifycorePrimary platform partnership. Rise.ai is the No. 1 Gift Card App on Shopify with deep native integration including Shopify POS, Shopify Plus, and standard Shopify plans.
- Shopify POScorePoint-of-sale integration enabling omnichannel gift card redemption across physical retail locations, unifying online and in-store customer experiences.
- AttentivemajorSMS and email marketing platform integration enabling timely store credit updates and notifications to customers via Attentive's communication channels.
- Loop ReturnsmajorReturns automation platform integration for complete returns management, new product exchanges, and store credit refunds processing.
- AfterShipmajorPost-purchase experience platform integration driving customer loyalty through seamless tracking and store credit engagement.
- GorgiasmajorE-commerce helpdesk integration enabling customer support teams to issue store credit compensations directly within their support workflow.
- Global-emajorCross-border e-commerce platform enabling Rise.ai store credit and gift card functionality for merchants operating globally.
- TapcartmajorMobile commerce platform integration for custom mobile apps, enabling seamless gift card and store credit experiences in branded mobile applications.
- YotpomajorReviews and loyalty platform integration connecting customer review incentives with store credit reward mechanisms.
- WixmajorWebsite development platform integration extending Rise.ai gift card and store credit solutions to Wix-based e-commerce stores.
- SquaremajorPoint-of-sale system integration (coming soon) for omnichannel gift card redemption across Square-enabled retail locations.
- Wix POSmajorWix's point-of-sale integration unifying in-store and online sales with Rise.ai store credit and gift card management.
- Loop SubscriptionsmajorSubscription management platform integration with customizable bundles, cancellation flows, and self-service portal for subscription retention.
Scale indicators16 records
Recent moves6 records
Expansion highlights5 records
Rise.ai competitors and assessment
Company assessmentDirect peers
- Yotpo: Yotpo is a Shopify-integrated reviews, loyalty, and SMS marketing platform. Its loyalty and referral products overlap directly with Rise.ai's offering, and Yotpo is also an integration partner of Rise.ai.
- Rivo: Rivo is a Shopify loyalty and retention platform offering points, referrals, and VIP programs. It targets the same merchant pain points (repeat purchase, AOV, retention) as Rise.ai.
- Smile.io: Smile.io is a leading loyalty and rewards platform for Shopify merchants offering points, referrals, and VIP tiers. Directly competes with Rise.ai's Loyalty Programs and Referrals modules on the same Shopify merchant base.
- Stamped.io: Stamped.io provides reviews, loyalty, and referral tools for Shopify and other e-commerce platforms. It overlaps with Rise.ai across loyalty and referral use cases serving mid-market merchants.
- LoyaltyLion: LoyaltyLion is a Shopify-focused loyalty platform offering points-based rewards and customer retention tools. It competes with Rise.ai's Loyalty Programs and Memberships modules in the same SMB and mid-market merchant segment.
Broad incumbents
- Tango Card: Tango Card (now Blackhawk Network) operates a large-scale digital gift card and rewards platform for enterprise incentive and recognition programs. It competes with Rise.ai in the Employee Recognition and B2B Solutions modules.
- Shopify (Native Gift Cards): Shopify offers native gift card functionality as part of its core platform. While not a specialist, Shopify's built-in capabilities and app store policies represent the most significant incumbent risk to Rise.ai's positioning.
- Blackhawk Network: Blackhawk Network is a major gift card distribution, processing, and rewards network. It operates as a broad incumbent in the gift card issuance space where Rise.ai also plays.
Emerging players
- Klaviyo: Klaviyo is a leading marketing automation platform integrated with Rise.ai. While primarily email/SMS, its expansion into customer data and segments brings it into partial overlap with Rise.ai's loyalty and rewards data play.
- Recharge: Recharge is a leading subscription management platform for Shopify and an integration partner of Rise.ai. Adjacent in e-commerce retention, with overlap on subscription billing and gift card redemptions.
Market position
Strengths4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Rise.ai social profiles
Digital presenceRise.ai financial estimates
Financial estimateRevenue estimate
Valuation estimate
Rise.ai leadership team
Management profileNumber of profiles
Profiles3 records
Rise.ai funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Rise.ai M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Rise.ai
What does Rise.ai do?
Rise.ai provides a unified Gift Card and Store Credit platform for e-commerce brands that consolidates gift cards, store credit, cashback, loyalty programs, memberships, refunds, compensation, referrals, employee recognition, and B2B corporate incentives into a single digital wallet. The platform enables merchants to issue, manage, and redeem rewards across online stores and physical retail locations with automated workflows, native Shopify and POS integrations, and real-time liability reporting. It is delivered as a multi-tier SaaS subscription with optional enterprise customization.
Is Rise.ai a public or private company?
Rise.ai is a private company. It is classified as venture growth investor backed and is currently operating.
When was Rise.ai founded?
Rise.ai was founded in 2015. It employs 11 to 50 people.
Where is Rise.ai based?
Rise.ai is headquartered in Tel Aviv, Israel, in the Middle East region.
How does Rise.ai make money?
Two revenue lines are on record. SaaS Subscription Fees are the primary driver. The others are usage-Based Overage Fees.
Who are Rise.ai's main competitors?
Direct peers on record are Yotpo, Rivo, Smile.io, Stamped.io and LoyaltyLion. Broad incumbents are Tango Card, Shopify (Native Gift Cards) and Blackhawk Network. Emerging players are Klaviyo and Recharge.
Does Rise.ai have an API?
Yes. Rise.ai provides developer APIs for integrating Store Credit functionality into merchant systems. The platform offers User-Friendly APIs, built-in automations, and an extensive template library for workflow builder. APIs enable unlimited app syncing to workflow builder and comprehensive liability reporting & ERP integrations. Developer documentation is at platform.rise.ai/docs.
What industry is Rise.ai in?
Rise.ai's product category is E-commerce Loyalty and Store Credit Software. Its primary akta.pro industry code is FSAMANAL, Gift Card Processing, Issuance Platforms & Aggregators, with a secondary code of THALAKAC, Rewards Marketplace & Redemption Platforms (Merchandise, Gift Cards, Experiences). Its NAICS code is 5132 and its SIC code is 7372.