Solutions by Text
Solutions by Text (SBT) provides a compliance-first conversational commerce platform combining SMS, MMS, RCS messaging with embedded payments for consumer finance organizations, including lenders, banks, credit unions, auto finance, and accounts receivable management firms.
- Company typePrivate
- Founded2008
- HeadquartersDallas, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Solutions by Text does
Solutions by Text (SBT) is a compliance-first conversational commerce platform founded in 2008 and headquartered in Addison, Texas. The company provides mobile messaging (SMS, MMS, and RCS) combined with embedded payments to consumer finance organizations, including non-bank lenders, banks and credit unions, auto finance companies, and accounts receivable management firms. Its core product, the FinText platform, bundles three modules — Compliance (TCPA, FDCPA, CTIA, CFPB-aligned tools including Stop Safety Net, Deactivation Logic, TextIQ, and PIN Validation), Messaging (one-way and two-way SMS, MMS, RCS, SmartURL, Dual Delivery), and Payments (TextPay with Apple Pay/Google Pay, ACH, card processing, plus payment orchestration via the recently acquired Triple Play Pay). The platform processes nearly two billion messages annually and integrates with major loan servicing, CRM, and contact-center ecosystems including Salesforce Marketing Cloud, Conduent Loan Manager, Glia, Lightico, Prodigal, and LiveVox.
SBT monetizes through a hybrid of subscription fees for platform access, usage-based charges tied to message volume, and transaction fees on payments processed through TextPay. Pricing is tailored to enterprise customer needs based on volume, features, and integration scope. Distribution combines direct enterprise field sales targeting mid-market to enterprise buyers in regulated industries, a published API (T2C2.0) for developer-led integrations, and an expanding set of technology and channel partnerships (Conduent, Salesforce, Nortridge, White Clarke, Nordis, among others). The company reports 60% year-over-year revenue growth and more than 30% annual bookings growth in 2024, has exceeded the Rule of 40 SaaS benchmark for three consecutive years, and was ranked No. 1703 on the Inc. 5000 in 2025. Total disclosed funding is approximately $145 million across a 2021 round led by Edison Partners and a 2025 growth round co-led by Edison Partners and StepStone Group.
Solutions by Text firmographics
Firmographics- Name
- Solutions by Text
- Legal name
- Solutions by Text, LLC
- Website
- https://solutionsbytext.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Solutions by Text (SBT) provides a compliance-first conversational commerce platform combining SMS, MMS, RCS messaging with embedded payments for consumer finance organizations, including lenders, banks, credit unions, auto finance, and accounts receivable management firms.
- Ownership category
- akta.pro rank
Solutions by Text industry classification
Industry- Product category
- Consumer Finance Messaging Software
- NAICS
- Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)
- SIC
- Finance Services (6199)
- akta.pro primary industry
- Biller Direct EBPP Platforms (FSAMAJAA)
- akta.pro secondary industry
- Alternative Payment Methods (APM) Enablement (Wallets, A2A, Local Rails) (FSAGABAJ)
Keywords
Where Solutions by Text is headquartered
LocationHeadquarters
- HQ city
- Dallas
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Solutions by Text business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Messaging Services Subscription: Subscription-based pricing for access to the FinText messaging platform with SMS, MMS, and RCS capabilities. Includes compliance tools, template library, and analytics dashboard. Likely tiered by message volume and feature access.
- Usage-based Messaging: Variable fees based on message volume sent through the platform, with pricing tailored to business needs based on message volume.
- TextPay Payment Processing: Transaction fees from embedded payment processing through TextPay, including ACH, debit/credit card processing, Apple Pay, Google Pay, and mobile wallet options. The company processes payments directly within text conversations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Monthly | Custom enterprise pricing based on volume and features |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels8 records
Solutions by Text product offering
Product offeringCore offering
Solutions by Text (SBT) operates the FinText platform, a compliance-first conversational commerce system for consumer finance organizations that combines mobile messaging (SMS, MMS, and RCS) with embedded payment processing (TextPay) and regulatory compliance management. The platform enables lenders, banks, credit unions, auto finance companies, and accounts receivable management firms to engage consumers, automate compliant communications, and collect payments directly through text conversations.
Product overview
Solutions by Text (SBT) operates the FinText platform, a unified compliance-first conversational commerce system for consumer finance organizations. The platform combines three integrated modules: FinText Compliance (regulatory and carrier compliance management), FinText Messaging (SMS, MMS, and RCS text communications), and FinText Payments (embedded TextPay and payment orchestration). Supporting features include Stop Safety Net for opt-out management, Deactivation Logic for number validation, TextIQ for compliance screening, SmartURL for branded link tracking, and Dual Delivery for pre-paid routing. The platform processes nearly 2 billion messages annually, enabling organizations to drive engagement, collect payments, and maintain regulatory compliance across the loan lifecycle from marketing through origination, servicing, and collections.
Differentiator
Problem solved
Functional benefit
Brands
- FinText: The company's compliance-first conversational commerce platform that includes messaging and integrated payment services.
- TextPay
Products and services
- FinText Platform Unified compliance-first conversational commerce platform integrating mobile messaging (SMS, MMS, RCS) with embedded payment capabilities (TextPay) for consumer finance organizations. Built for lenders, banks, credit unions, auto finance companies, and accounts receivable management firms across the loan lifecycle.
- FinText Compliance Compliance management module covering telecommunications regulations (TCPA, CTIA), carrier use policies, and industry requirements (FDCPA, CFPB). Features included are Deactivation Logic, Stop Safety Net, TextIQ, and subscriber management for consumer finance organizations.
- FinText Messaging Messaging module supporting SMS (one-way and two-way), MMS (document and image sharing), and RCS (rich interactive messaging) capabilities including keyword automation, SmartURL tracking, one-time passcodes, and carrier lookup services for consumer finance organizations.
- FinText Payments Embedded payment services module featuring TextPay for frictionless payments via text, Apple Pay and Google Pay integration, ACH and card processing, and payment facilitation through Triple Play Pay's PayFac program.
- TextPay Frictionless payment channel embedded directly into text messaging, allowing customers to complete payments via secure links or keyword replies without app downloads or portal logins. Supports ACH, debit/credit card, Apple Pay, and Google Pay.
- Rich Communication Services (RCS) Financial Messaging IP-based messaging protocol enabling branded, verified, interactive mobile messaging with rich media, carousels, embedded buttons, tap-to-pay actions, and read receipts within native messaging apps for financial services organizations.
- API 2.0 (T2C2.0) Developer API for the FinText platform enabling integration of messaging and payment capabilities into external systems with REST-based endpoints, including SMS/MMS/RCS sending and receiving, opt-in and opt-out management, keyword handling, and TextPay payment processing.
Quantifiable outcome
- Up to 400% ROI for texting programs
- +13 more outcomes
Companies that use Solutions by Text
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles4 records
Solutions by Text technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability5 records
Feature10 records
Solutions by Text partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- Salesforce Marketing CloudcoreIntegration of FinText platform into Salesforce Marketing Cloud enabling SMS, MMS, and RCS messaging directly within Journey Builder. Unifies mobile messaging with email, social, and other channels in a single environment.
- Triple Play Pay (TPP)coreAcquisition of Triple Play Pay, a Florida-based modern payment orchestration platform. Combines SBT's communication expertise with TPP's payment infrastructure for unified compliant payment experience.
- ConduentcoreIntegration of SBT's mobile messaging platform into Conduent's Loan Manager platform to improve operational performance, increase on-time payments, and enhance customer satisfaction through real-time compliant messaging.
- Datos InsightsminorAnnual industry research partnership producing reports on RCS messaging in financial services and consumer communication preferences in lending. Three annual reports published.
- REPAYminorPartnership to expand text payment capabilities for financial services, integrating payment processing with compliant messaging solutions.
- Nordis TechnologiesminorPartnership launching enhanced text messaging services, extending SBT's reach through Nordis Technologies' existing customer base.
- ACA InternationalminorAssociation of Credit and Collection Professionals partnership providing thought leadership, best practices, and industry advocacy.
- RMAI (Receivables Management Standards Institute)minorIndustry standards and certification organization partnership for accounts receivable management best practices.
- NAF (National Automotive Finance Association)minorAuto finance industry association partnership for industry advocacy and best practice development.
- AFSA (American Financial Services Association)minorFinancial services industry association partnership including co-hosted Text Talk podcast and industry recognition awards.
Scale indicators24 records
Recent moves6 records
Expansion highlights6 records
Solutions by Text competitors and assessment
Company assessmentDirect peers
- Quiq: Quiq is an AI-powered conversational customer service platform that delivers messaging across SMS, web chat, and popular channels for retail and financial services brands. Both companies compete for two-way enterprise messaging use cases in finance, though Quiq leans more on AI agents and CX while SBT emphasizes compliance and payments.
- EZ Texting: EZ Texting is a long-standing SMS marketing platform serving SMB and mid-market customers including lenders and debt collectors. It overlaps with SBT in regulated SMS for finance, though it is positioned downmarket with limited embedded payments and lighter compliance tooling than SBT's enterprise-grade stack.
- Telnyx: Telnyx is a CPaaS and connectivity provider offering SMS, voice, and IoT services with its own carrier-grade network. It competes with SBT on programmable SMS for regulated industries and price-sensitive enterprise customers, and increasingly bundles conversational messaging APIs similar to SBT's API 2.0.
- LiveVox: LiveVox provides cloud-based contact center and compliance solutions targeting collections, ARM, and financial services. Both companies serve ARM and lender use cases with regulated communications; LiveVox is also a listed SBT integration partner, indicating platform-level overlap around outbound and inbound compliant messaging in the collections vertical.
- Dwolla: Dwolla is a US payment API platform specializing in bank-to-bank (ACH) transfers for fintech, lenders, and marketplace businesses. It competes with SBT's TPP-acquired payment orchestration capability for the same consumer finance and lending payment flows, though Dwolla is purely payments-focused while SBT bundles messaging.
Broad incumbents
- Twilio: Twilio is the dominant horizontal CPaaS platform offering SMS, MMS, and voice APIs at scale. It directly overlaps with SBT's messaging core and competes for the same consumer finance customers, though Twilio lacks SBT's vertical-specific compliance scaffolding (FDCPA, TCPA, FDCPA-aligned templates) and embedded payments in text conversations.
- Bandwidth Inc. Bandwidth is a communications platform-as-a-service provider offering programmable SMS, voice, and 9-1-1 services with its own carrier infrastructure. It competes with SBT as a Tier-1 CPaaS incumbent for enterprise messaging and increasingly for regulated financial services use cases around 10DLC and toll-free messaging.
- MessageBird: MessageBird is a global CPaaS provider offering SMS, WhatsApp, and email APIs with growing payments capabilities. It's a horizontal incumbent competing for multi-channel messaging in financial services, with similar delivery scale and a comparable enterprise sales motion targeting retail banks and consumer brands.
Emerging players
- Mavenoid: Mavenoid offers AI-driven product support and messaging automation for hardware and connected-device brands. While not finance-focused, it competes for two-way conversational AI budgets at large enterprises and increasingly intersects with SBT's TextIQ-style compliance screening and intent-routing use cases.
- Podium: Podium is a messaging-first customer interaction platform serving local businesses and enterprises with reviews, payments, and two-way SMS. It overlaps with SBT's payments-in-messaging thesis and competes for retailers' and lenders' two-way text budgets, though Podium targets different end-customers (local commerce vs. consumer finance).
Market position
Strengths5 records
Weaknesses5 records
Key risks7 records
Key highlights10 records
Customer concentration
Solutions by Text social profiles
Digital presenceSolutions by Text compliance and trust
Trust signalCompliance3 records
Solutions by Text financial estimates
Financial estimateRevenue estimate
Valuation estimate
Solutions by Text leadership team
Management profileNumber of profiles
Profiles11 records
Solutions by Text subsidiaries and ownership
Company hierarchySubsidiaries1 record
Solutions by Text funding detail
Funding detailFunding overview
Funding rounds2 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Solutions by Text M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Solutions by Text
What does Solutions by Text do?
Solutions by Text (SBT) operates the FinText platform, a compliance-first conversational commerce system for consumer finance organizations that combines mobile messaging (SMS, MMS, and RCS) with embedded payment processing (TextPay) and regulatory compliance management. The platform enables lenders, banks, credit unions, auto finance companies, and accounts receivable management firms to engage consumers, automate compliant communications, and collect payments directly through text conversations.
Is Solutions by Text a public or private company?
Solutions by Text is a private company. It is classified as venture growth investor backed and is currently operating.
When was Solutions by Text founded?
Solutions by Text was founded in 2008. It employs 101 to 250 people.
Where is Solutions by Text based?
Solutions by Text is headquartered in Dallas, United States, in the North America region.
How does Solutions by Text make money?
Three revenue lines are on record. Messaging Services Subscription is the primary driver. The others are usage-based Messaging and textPay Payment Processing.
Who are Solutions by Text's main competitors?
Direct peers on record are Quiq, EZ Texting, Telnyx, LiveVox and Dwolla. Broad incumbents are Twilio, Bandwidth Inc. and MessageBird. Emerging players are Mavenoid and Podium.
Does Solutions by Text have an API?
Yes. SBT offers a comprehensive API platform for integrating messaging and payment services. The API includes three main documentation sets: API 1.0 for the legacy platform, API 2.0 (T2C2.0) for the FinText platform, and Payment Services API for payment integrations. Developers can integrate SBT's messaging capabilities including SMS, MMS, and RCS sending/receiving, opt-in/opt-out management, keyword handling, and payment processing including TextPay functionality. The platform supports automation of messaging workflows, two-way conversations, and payment transactions through RESTful APIs. Developer documentation is at developers.solutionsbytext.com/docs/t2c2.0/index.html.
What industry is Solutions by Text in?
Solutions by Text's product category is Consumer Finance Messaging Software. Its primary akta.pro industry code is FSAMAJAA, Biller Direct EBPP Platforms, with a secondary code of FSAGABAJ, Alternative Payment Methods (APM) Enablement (Wallets, A2A, Local Rails). Its NAICS code is 522320 and its SIC code is 6199.