Auvo

What Auvo does

Auvo is a Brazilian field service management software company headquartered in Goiânia, Goiás, founded in 2015 and operating as Auvo Tecnologia S.A. The company sells a dual-product SaaS platform to field service operators: Auvo Service provides the core field operations layer (GPS-based check-in/check-out with 500m geofencing, digital service orders with checklists/photos/signatures, SLA management, scheduling, routing, equipment history via QR codes, and automated invoicing), while Auvo Hub is an AI-powered orchestration layer that integrates CRM pipeline management, omnichannel customer service (WhatsApp, chat, email), marketing automation, and AI agents for ticket classification, lead qualification, technician scheduling, and 24/7 follow-up. The platform is delivered as a web application with native iOS and Android apps and an open Auvo API v2, and includes specialized vertical modules such as Auvo PMOC for HVAC/refrigeration regulatory compliance, Auvo Financeiro, Auvo Pay (instant Pix payments), Auvo Desk (free helpdesk), Auvo Cobrança (collections), and BI/reporting modules.

Auvo serves at least nine field service verticals — HVAC and refrigeration, electronic security, facilities, solar energy, technical assistance, maintenance, elevators, power generation, and large enterprise operations — with customers ranging from 2-person SMBs to enterprise operations with 500+ technicians. Named customers include Daikin (enterprise HVAC) and BHClean (mid-market cleaning). The company claims 8,000+ customers, 70 million+ service orders processed, presence impacting 20+ countries, a 4.8/5 user rating, and operational readiness in under 7 days for most implementations. Reported outcomes include 65% of customers gaining visibility and control of their field operations.

Revenue is generated through SaaS subscriptions (pricing not publicly disclosed, quote-based per technician with monthly billing for the Enterprise tier), a referral program ("Indique e Ganhe") offering up to R$600 per closed deal, and partner/distributor programs connecting small resellers (commission-based referrals) with large distributors reaching 8,000+ monthly equipment buyers. Auvo has raised four disclosed funding rounds from ACE Ventures, Bossa Invest, Criatec 2, GR8 Ventures, Verus Group, Crescera Capital, Triaxis Capital, and Cloud9 Capital. The company is privately held with no disclosed institutional ownership structure beyond these rounds and is led by founder Gabriel Rodrigues (CEO) and co-founder Alexandre Costa (CFO).

Name

Auvo

Legal name

Auvo Tecnologia S.A

Website

https://auvo.com.br

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

101–250 employees

Short description

Auvo is a Brazilian field service management software company that provides AI-powered platforms (Auvo Service and Auvo Hub) to 8,000+ external field teams across HVAC, security, facilities, solar, and related verticals, offering digital service orders, GPS tracking, and AI-driven customer service automation.

Ownership category

akta.pro rank

Product category

Field Service Management Software

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

Field Service CRM (Dispatch, Scheduling & Mobile Service) (HDAEAFAL)

akta.pro secondary industries

Customer Service/Support CRM & Contact Center Platforms (BPAFAFAK), Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC), B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ)

Keywords

• Field service management
• Workforce management software
• Field operations platform
• Service order management
• HVAC maintenance software

Headquarters

HQ city

Goiânia

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription (Auvo Service): Auvo Service is sold as a SaaS subscription to field service companies, charging for access to the field operations management platform including service orders, GPS tracking, scheduling, and reporting. Pricing scales with team size. The company targets 2+ employee companies and scales to large enterprise operations.
2. SaaS Subscription (Auvo Hub): Auvo Hub is sold separately or bundled with Auvo Service, providing AI-powered CRM, omnichannel customer service, marketing automation, and AI agents. This is an additional SaaS revenue stream targeting companies looking to scale beyond field operations.
3. Referral Commissions (Indique e Ganhe): Auvo operates a referral program 'Indique e Ganhe' where partners and customers earn R$100 per validated referral and an additional R$500 when the referred company closes. This drives customer acquisition with performance-based payout.
4. Partner Distributor Revenue: Auvo operates partner programs for small and large distributors. Small distributors earn commissions by referring clients (Auvo sells, partner earns commission). Large distributors are connected to 8,000+ companies that purchase parts and equipment monthly through the platform, suggesting a marketplace or distribution revenue model.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels11 records

Core offering

Auvo sells a vertically-specialized, AI-powered SaaS platform for managing field service operations. Its two core product lines—Auvo Service (digital service orders, GPS check-in/out, scheduling, SLA management, QR-coded equipment history) and Auvo Hub (AI-driven CRM, omnichannel WhatsApp/chat/email support, AI agents, and marketing automation)—are supplemented by modular add-ons covering financial management, Pix payments, helpdesk, PMOC compliance, customer portal, and BI. The platform is sold primarily to field service companies in HVAC/refrigeration, electronic security, facilities, solar energy, technical assistance, maintenance, elevators, and power generation.

Product overview

Auvo is a comprehensive field service management platform operating as a platform-plus-modules architecture. The ecosystem consists of two main product lines: Auvo Service (core field operations platform providing control, execution, traceability, real-time team tracking, digital work orders with checklists and evidence, SLA management, and dashboards) and Auvo Hub (AI-powered platform connecting field operations with customer service, marketing, and sales through integrated CRM, omnichannel support, and AI agents). These core platforms are supplemented by specialized modules including Auvo Financeiro (financial management with NF automation and cash flow), Auvo Pay (instant Pix payments), Auvo Desk (helpdesk and ticket management), Auvo PMOC (preventive maintenance tracking), Auvo Chat (centralized WhatsApp), Business Intelligence, Auvo Cobrança (automatic collections), Central do Cliente (customer portal), Gestão de Equipes (team management), and Satisfação do Cliente (satisfaction surveys).

Differentiator

Problem solved

Functional benefit

Brands

• Auvo Service: Core operation platform for field service management, providing control, execution, and end-to-end traceability with real-time visibility of field activities.
• Auvo Hub
• Auvo Pay
• Auvo Desk
• Auvo PMOC
• Auvo Chat
• Auvo Financeiro
• Auvo BI
• Auvo Cobrança
• Central do Cliente
• Auvo Academy

Products and services

• Auvo Service Core field service management platform providing control, execution, and end-to-end traceability of field operations with real-time visibility into external technician teams. Used by field service companies of all sizes, from 2-person SMBs to enterprises with 500+ technicians.
• Auvo Hub AI-powered platform that connects field operations with customer service, marketing, and sales to scale the business, including integrated CRM, omnichannel customer service (WhatsApp/chat/email), AI agents, and AI orchestration across field and financial data.
• Auvo Financeiro Financial management module handling automatic invoicing (NF), bank-slip (boleto) generation, collections, and cash flow management without spreadsheets, integrated with the field operations platform.
• Auvo Pay Payment solution offering instant Pix transactions, automatic collection rules, and immediate payment receipt upon service completion for field service providers.
• Auvo Desk Helpdesk and ticket management system offering customer portal for ticket tracking, history, and direct communication, with customizable ticket types and SLA management.
• Auvo PMOC Digital management of Preventive Maintenance Operational Conditions (PMOCs) for HVAC/refrigeration equipment, enabling regulatory compliance and professional tracking.
• Auvo Chat Centralized WhatsApp customer service module that consolidates all customer communications in a single platform with full interaction history.
• Auvo BI Business intelligence module for building complete reports with all data extracted from the Auvo platform, enabling data-driven decisions.
• Auvo Cobrança Automatic collections and integral management of all contracts with automated billing for field service companies.
• Central do Cliente Exclusive end-customer portal for service order tracking, budget viewing, and service request submission.
• Gestão de Equipes Complete external team management module with real-time tracking, scheduling, and routing capabilities for field service crews.
• Satisfação do Cliente Customer satisfaction tracking with automated surveys to measure service quality after service completion.
• Relatórios Personalizados Custom reporting module generating complete reports according to specific business needs for field service operators.
• Auvo Academy Online learning platform offering courses on Auvo application usage, manager training, desk operations, financial modules, and team management, with 9 products/courses available.

Quantifiable outcome

• 65% of companies gain visibility and control of their field operations
• +3 more outcomes

Named customers2 records

Segments9 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability5 records

Feature13 records

Partnerships

Four partnerships are on record, tiered core.

• PJ BankcoreTechnology or IntegrationPJ Bank is a payment gateway partner integrated with Auvo's financial module for boleto (bank slip) generation and automatic accounts receivable reconciliation. When clients pay via boleto, Auvo automatically marks the invoice as paid in the accounts receivable system. This is a core payment infrastructure integration.
• Conta AzulcoreTechnology or IntegrationConta Azul is a leading Brazilian accounting and financial management software integrated with Auvo. The integration enables data flow between Auvo's field operations data and Conta Azul's accounting and financial management platform, supporting end-to-end business management.
• BlingcoreTechnology or IntegrationBling is a Brazilian ERP and business management platform integrated with Auvo. The integration allows Auvo field service data to sync with Bling's ERP functions including invoicing, inventory, and financial management.
• SegwarecoreTechnology or IntegrationSegware is a Brazilian ERP and management software provider integrated with Auvo, particularly relevant for security and facility management companies. The integration supports operational data synchronization between Auvo's field management and Segware's back-office systems.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• ServiceTitan: ServiceTitan is a leading FSM platform for commercial and residential contractors in HVAC, plumbing, and electrical. While US-focused and more enterprise-tier, it competes directly with Auvo in the same vertical categories and represents the dominant FSM incumbent Auvo must differentiate against.
• Salesforce Field Service: Salesforce Field Service is the FSM module within the Salesforce CRM ecosystem, offering AI-powered scheduling, dispatching, and mobile worker enablement for enterprise customers. Represents the broad incumbent threat with deep CRM integration similar to Auvo Hub's positioning.
• Microsoft Dynamics 365 Field Service: Microsoft Dynamics 365 Field Service is an enterprise FSM solution offering resource scheduling, IoT-driven service, and AI-powered optimization. As a broad incumbent with deep Microsoft ecosystem integrations, it competes with Auvo's enterprise segment for large global field operations.

Direct peers

• Jobber: Jobber is a field service management platform targeting small and mid-sized home service businesses. Similar to Auvo, Jobber offers scheduling, dispatching, invoicing, and CRM in an integrated SaaS platform, competing for the same SMB field service customer segment globally.
• Housecall Pro: Housecall Pro is an FSM platform built for home service professionals, providing scheduling, dispatching, estimates, invoicing, and payment processing. Comparable to Auvo in serving SMB field service operators with an integrated, easy-to-deploy SaaS solution.
• Connecteam: Connecteam is an all-in-one employee management app for deskless and field workers, including scheduling, time tracking, checklists, and communication. Directly comparable to Auvo's team management and external workforce management capabilities, with global SMB focus.
• Praxedo: Praxedo is a cloud-based field service management software for field operations, work orders, scheduling, and dispatching. Targets utilities, energy, and infrastructure companies with comparable functionality to Auvo Service's enterprise offerings.

Emerging players

• ServiceMax: ServiceMax is an FSM platform built on Salesforce for asset-intensive industries including energy, manufacturing, and medical devices. Compares to Auvo's enterprise segment for high-volume field operations with complex equipment maintenance requirements.
• FieldAware: FieldAware provides field service management software for mid-market and enterprise field service organizations, with capabilities in work order management, scheduling, and customer communication. Comparable to Auvo in serving field service companies with mobile workforces.
• Zinier: Zinier is an AI-driven field service automation platform focused on field service operations for telecom, utilities, and energy. Compares to Auvo's enterprise and AI orchestration capabilities, particularly relevant for organizations scaling complex field operations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/softwareauvo
• YouTubeyoutube.com/auvotecnologia
• Facebookfacebook.com/auvotechnology
• LinkedInlinkedin.com/company/auvo-tecnologia
• Instagraminstagram.com/auvotecnologia

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds4 records

Investors8 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Auvo