Torque360
Torque360 is a cloud-based SaaS platform that provides all-in-one management software (scheduling, estimates, repair orders, invoicing, payments, and marketing) to 1,000+ independent auto and specialty repair shops across multiple verticals in the United States.
- Company typePrivate
- Founded2020
- HeadquartersNew York, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Torque360 does
Torque360 is a cloud-based SaaS company founded in 2020 that provides all-in-one auto repair shop management software to independent repair shops across the United States. The platform unifies 20+ features including Digital Vehicle Inspections, appointment scheduling, estimates, repair orders, invoicing, point-of-sale, technician mobile apps, integrated parts ordering, inventory management, customer relationship management, two-way texting, automated reminder campaigns, and business reporting in a single connected workflow where data flows from inspection through estimate to repair order to paid invoice without re-entry. The company serves at least 12 distinct shop-type verticals spanning auto repair, truck repair, motorcycle repair, RV repair, marine repair, powersports, tire and wheel shops, auto detailing, quick lube, and general mechanic garages.
The underlying technology is a cloud-hosted multi-tenant platform with native iOS/Android technician apps and a real-time data sync architecture. Torque360 has built or integrated ecosystem partners across nine categories: accounting (QuickBooks), parts procurement (PartsTech, NexPart, Epicor), vehicle history and recall data (CARFAX, NHTSA), communication (Twilio for SMS, Brevo for email), and proprietary payment processing (TorquePay) supporting all major card networks plus digital wallets. The company also offers white-glove data migration, an appointment booking widget, and add-on professional services including website development, SEO, and social media marketing.
The business model combines subscription SaaS revenue starting at $99.99/month (with annual contracts at $1,200/year non-promotional pricing for Starter and Turbo plans and a 10% annual discount), transaction-based payment processing fees through TorquePay, and à la carte professional services for marketing and custom development. Go-to-market is product-led with a free demo booking funnel, free lead-magnet tools (No-Show Calculator, Invoice Generator, Shop Valuator), content and SEO marketing targeting high-intent shop-type keywords, and a referral program. The company claims 1,000+ customers and over 20,000 automated daily workflows. Torque360 Inc. is incorporated in Delaware and led by CEO Salman Chaudhary.
Torque360 firmographics
Firmographics- Name
- Torque360
- Legal name
- Torque360 Inc.
- Website
- https://torque360.co
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Torque360 is a cloud-based SaaS platform that provides all-in-one management software (scheduling, estimates, repair orders, invoicing, payments, and marketing) to 1,000+ independent auto and specialty repair shops across multiple verticals in the United States.
- Ownership category
- akta.pro rank
Torque360 industry classification
Industry- Product category
- Auto Repair Shop Management Software
- NAICS
- Other Automotive Repair and Maintenance (81119), General Automotive Repair (811111)
- SIC
- Wholesale-Computers & Peripheral Equipment & Software (5045)
- akta.pro primary industry
- General Automotive Repair & Maintenance (TLAKAAAA)
Keywords
Where Torque360 is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Torque360 business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription SaaS (Auto Repair Shop Management): Torque360 operates primarily as a subscription SaaS business. Plans start at $99.99/month for core features. Annual plans receive a 10% discount. The platform uses a 12-month contract term with auto-renewal, with monthly options available under certain plan descriptions. Starter and Turbo plans have specific non-promotional renewal pricing of $1,200/year.
- Payment Processing (TorquePay): Torque360 earns transaction fees through its proprietary TorquePay payment processing solution. Features include flat rates, next-day settlement, and no long-term contracts. The platform offers competitive interchange rates targeting shops currently using other processors.
- Professional Services: Professional services including website development, SEO services, custom development, or migration work beyond standard onboarding are billed separately and require written approval.
- Digital Marketing Services: Torque360 offers additional digital marketing products including Auto Repair Social Media Marketing, Auto Repair Digital Marketing, Auto Repair SEO Services, and Automotive Website Development as supplementary service offerings.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Core auto repair software — 20+ features including DVI, scheduling, estimates, invoicing, POS, technician app, inventory, labor guides, integrated payments, customer management, and advanced reporting |
| Subscription | Multi-year contract | Starter Plan and Turbo Plan — full-featured plans with enhanced capabilities |
| Subscription | Annual | Marine repair shop software |
| Subscription | Monthly | Monthly term option (certain plans) |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels10 records
Torque360 product offering
Product offeringCore offering
Torque360 provides a cloud-based, all-in-one auto repair shop management SaaS platform that connects 20+ workflow modules—including digital vehicle inspections, appointment scheduling, estimates, repair orders, invoicing, point-of-sale, inventory management, integrated parts ordering, technician mobile app, CRM, and integrated payments (TorquePay)—into a single system without manual re-entry. The platform is sold primarily on subscription plans starting at $99.99/month, targeting independent repair shops across auto, truck, motorcycle, RV, marine, and powersports segments.
Product overview
Torque360 is a cloud-based all-in-one auto repair shop management software platform designed for independent repair shops, garages, tire shops, and mechanics. The platform operates as a unified system with 20+ integrated features including Digital Vehicle Inspections (DVI), Appointment Scheduling, Estimates, Repair Order Management, Invoicing, Quick Checkout (POS), Job Board, Technician App, Integrated Parts Ordering (via Nexpart, PartsTech, Epicor), Labor Guide, Inventory Management, Customer Management (CRM), Integrated Payments (Torque Pay), Two-Way Texting, Appointment Reminders, Reminder Campaigns, Receivable Account, Employee Time Management, Job Time Management, Advanced Business Reporting, Profitability Reporting, Payment Reports, Review Management, Google Review Campaigns, and Data Migration. The core platform connects all these modules so that bookings become inspections, inspections become estimates, estimates become repair orders, and repair orders become paid invoices without manual data entry. Specialized variants exist for Tire & Wheel shops, Marine Repair, and Powersports Repair. Additional marketing services include Social Media Marketing, Digital Marketing, SEO Services, and Automotive Website Development. Free tools include No-Show & Loss Calculator, Invoice Generator, and Shop Valuation Calculator.
Differentiator
Problem solved
Functional benefit
Brands
- TorquePay: Integrated payment processing solution for auto repair shops, enabling fast, secure payments with flat rates and next-day settlement.
Products and services
- Torque360 Core Platform (Auto Repair Shop Management Software) Cloud-based all-in-one auto repair shop management software that connects digital vehicle inspections, scheduling, estimates, repair orders, invoicing, POS, inventory, technician mobile app, CRM, integrated payments, and reporting in a single workflow platform for independent repair shops.
- Tire & Wheel Software
Quantifiable outcome
- Over 20,000 workflows automated every day for auto repair businesses
- +10 more outcomes
Companies that use Torque360
Customer profileNamed customers10 records
Segments12 records
Ideal customer profiles3 records
Torque360 technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability2 records
Feature10 records
Torque360 partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core.
- QuickBookscoreQuickBooks integration syncs invoices, expenses, and repair orders automatically for clear financial reporting. Allows shops to manage bookkeeping and accounting from within Torque360, eliminating manual data entry between platforms.
- CARFAXcoreCARFAX integration enables instant VIN and license plate lookup, pulling accurate vehicle details and history directly into repair orders and estimates without accessing multiple sites.
- TwiliocoreTwilio integration powers two-way texting and SMS communication with customers. Used for estimate approvals, repair updates, and automated appointment/service reminders.
- Epicor (by Mitchell1)coreEpicor integration provides factory labor times powered by Mitchell1 for accurate estimate building. Also simplifies parts ordering and inventory management, helping prevent underquoting jobs.
- PartsTechcorePartsTech enables searching multiple suppliers simultaneously to find the right parts at the best prices. Parts availability and pricing flow directly into repair orders within Torque360.
- NexPartcoreNexPart connects shops to over 250,000 sellers including major vendors like AutoZone and NAPA, allowing price comparison and availability checks directly within the Torque360 workflow.
- BrevocoreBrevo (formerly Sendinblue) integration powers email marketing campaigns including service reminders, follow-ups, seasonal campaigns, and review requests. Drives the Campaigner feature for automated customer engagement.
- TorquePaycoreTorquePay is Torque360's proprietary integrated payment processing solution. Features flat rates, next-day settlement, split payments, employee gratuity/tipping, and full transaction history. All payments sync to invoices and reporting.
- NHTSAcoreNHTSA integration provides vehicle data and recall information for VIN lookups, enhancing vehicle inspection and repair order accuracy.
Scale indicators15 records
Recent moves6 records
Expansion highlights5 records
Torque360 competitors and assessment
Company assessmentDirect peers
- Tekmetric: Cloud-based shop management SaaS for independent auto repair shops with DVI, estimates, repair orders, payments, and integrations. Closely overlapping ICP, feature set, and pricing model, making it Torque360's most direct comparable — though Tekmetric has raised significantly more capital.
- Shop-Ware: Auto repair shop management SaaS focused on independent and small chain repair shops with DVI, customer communications, and workflow automation. Closely matches Torque360's product depth and ICP, and competes head-to-head in the same PLG-style SMB segment.
- AutoVitals: Digital vehicle inspection and shop management platform purpose-built for independent repair shops. Closely comparable on DVI, customer communications, and review generation — Torque360's explicit differentiators.
- R.O. Writer: Repair order and shop management software for independent auto repair shops with estimating, parts ordering, and accounting integrations. Targets the same SMB auto repair vertical with overlapping feature set, but typically positioned as an installed legacy product rather than pure cloud SaaS.
- AutoFluent: Dealer Management System (DMS) and shop management software covering repair orders, parts, accounting, and CRM. Competes with Torque360 in the SMB to mid-market repair shop segment with broader DMS scope.
- Workshop Software: Cloud-based workshop management software for mechanical workshops and auto repairers with job cards, quotes, invoicing, and payments. Overlaps with Torque360's feature set and SMB ICP, primarily active in Australia/NZ but expanding internationally.
Broad incumbents
- Mitchell1 (Snap-on): Long-established provider of shop management, estimating, and labor guides for the automotive aftermarket, owned by Snap-on. Competes via deep industry credibility and the ProDemand/Manager SE product lines, but operates primarily as an installed software provider rather than cloud-native SaaS.
Regional players
- MechanicDesk: Cloud-based workshop management software for automotive repair shops with estimating, invoicing, and customer management. Comparable product scope to Torque360 but primarily serving Australia/New Zealand rather than the US market.
Emerging players
- Bay-minder: Shop management software targeted at small auto repair shops with scheduling, estimates, and customer communication features. Niche overlap with Torque360's lower-end SMB market.
- AutoLeap: Cloud-based shop management platform for independent auto repair shops with DVI, workflow automation, and integrations. Closely comparable to Torque360 in positioning and ICP, with growing overlap in DVI and customer communication features.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Torque360 social profiles
Digital presenceTorque360 financial estimates
Financial estimateRevenue estimate
Valuation estimate
Torque360 leadership team
Management profileNumber of profiles
Profiles1 record
Torque360 funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Torque360 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Torque360
What does Torque360 do?
Torque360 provides a cloud-based, all-in-one auto repair shop management SaaS platform that connects 20+ workflow modules—including digital vehicle inspections, appointment scheduling, estimates, repair orders, invoicing, point-of-sale, inventory management, integrated parts ordering, technician mobile app, CRM, and integrated payments (TorquePay)—into a single system without manual re-entry. The platform is sold primarily on subscription plans starting at $99.99/month, targeting independent repair shops across auto, truck, motorcycle, RV, marine, and powersports segments.
Is Torque360 a public or private company?
Torque360 is a private company. It is classified as venture growth investor backed and is currently operating.
When was Torque360 founded?
Torque360 was founded in 2020. It employs 11 to 50 people.
Where is Torque360 based?
Torque360 is headquartered in New York, United States, in the North America region.
How does Torque360 make money?
Four revenue lines are on record. Subscription SaaS (Auto Repair Shop Management) is the primary driver. The others are payment Processing (TorquePay), professional Services and digital Marketing Services.
Who are Torque360's main competitors?
Direct peers on record are Tekmetric, Shop-Ware, AutoVitals, R.O. Writer, AutoFluent and Workshop Software. Mitchell1 (Snap-on) is listed as a broad incumbent. MechanicDesk is listed as a regional player. Emerging players are Bay-minder and AutoLeap.
Does Torque360 have an API?
No public API is recorded for Torque360.
What industry is Torque360 in?
Torque360's product category is Auto Repair Shop Management Software. Its primary akta.pro industry code is TLAKAAAA, General Automotive Repair & Maintenance. Its NAICS code is 81119 and its SIC code is 5045.