Post-ICU
Post-ICU is a private digital health company that sells a HIPAA-compliant ICU diary platform to hospitals, enabling patients, families, and ICU staff to co-author multimedia journals that address Post-Intensive Care Syndrome and reduce readmissions across the US, Netherlands, and Germany.
- Company typePrivate
- Founded2019
- HeadquartersNyack, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Post-ICU does
Post-ICU is a private digital health company founded in 2019 that sells a HIPAA-compliant digital ICU diary platform to hospitals. The platform enables multiple contributors - patients' families, ICU nurses and physicians, and the patients themselves - to co-author a single multimedia journal (text, photos, voice notes) during an ICU admission, with automated chronological structuring, writing prompts, and 24/7 remote access for relatives. A proprietary two-level consent model pairs a trademarked orange envelope (physical consent) with a digital in-app confirmation to handle privacy workflows inside hospital security boundaries. The product is sold by direct enterprise sales to hospital C-suites, ICU directors, and patient experience officers on annual subscriptions, with implementation services including staff training and the creation of hospital-specific guidelines. Customers span approximately 25+ hospitals in the United States (e.g., Griffin Health, Vanderbilt University Medical Center), the Netherlands (broad list including Catharina Hospital, Erasmus MC, UMC Utrecht), and Germany. Post-ICU aligns its commercial messaging with the SCCM ICU Liberation Bundle (Element F: Family Engagement) and Planetree person-centered care frameworks to position the diary as both a clinical-outcomes tool (cited >60% reduction in post-ICU PTSD) and a hospital-operations tool (cited >400 hours/month saved on a 4-FTE ICU). The company also offers a related NEO Diary sub-brand and reports total equity funding of approximately $1.1M from Shaping Impact Group and BOM in July 2023, with a subsequent round in April 2024.
Post-ICU firmographics
Firmographics- Name
- Post-ICU
- Website
- https://post-icu.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Post-ICU is a private digital health company that sells a HIPAA-compliant ICU diary platform to hospitals, enabling patients, families, and ICU staff to co-author multimedia journals that address Post-Intensive Care Syndrome and reduce readmissions across the US, Netherlands, and Germany.
- Ownership category
- akta.pro rank
Post-ICU industry classification
Industry- Product category
- Digital Health Software
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Social Assistance (624)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Post-Acute & Transitional Care Virtual Platforms (SNF/home health coordination) (HLALABAG)
- akta.pro secondary industry
- Post-Discharge Non-Medical Transitional Support (after hospital/SNF) (HLADAGAJ)
Keywords
Where Post-ICU is headquartered
LocationHeadquarters
- HQ city
- Nyack
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Post-ICU business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations
Revenue model
- Hospital SaaS Subscription: Post-ICU generates revenue by selling its digital ICU diary platform to hospitals on a subscription basis. Hospitals pay for access to the digital diary, implementation support, training, and ongoing use. Pricing is quote-based, aligned with enterprise sales motion targeting hospital C-suites and ICU leadership.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise Hospital License (quote-based) |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels8 records
Post-ICU product offering
Product offeringCore offering
Post-ICU provides a secure, HIPAA-compliant digital ICU diary platform sold to hospitals as an enterprise SaaS subscription. The platform enables patients, family members, and ICU staff to collaboratively document the ICU patient experience through multimedia entries (text, photos, voice notes) with automated chronological structuring, writing prompts, and 24/7 remote family access. It supports ICU Liberation Bundle (ABCDEF Bundle, Element F: Family Engagement) compliance and aims to prevent or alleviate Post-Intensive Care Syndrome (PICS) and PICS-Family.
Product overview
Post-ICU offers a portfolio of digital ICU diary solutions designed to optimize post-ICU care and recovery. The core product is the Post-ICU Digital Diary, a secure, privacy-preserving platform that enables collaborative journaling by patients, families, and ICU healthcare staff. The diary serves as a shared narrative tool to help ICU survivors process trauma, prevent Post-Intensive Care Syndrome (PICS), and improve patient outcomes. The company also offers NEO Diary as a specialized variant. The platform features multimedia capabilities (text, photos, voice notes), automated chronological structuring, writing prompts, and flexible access for families to view entries remotely. Implementation includes staff training programs and guidelines tailored to each hospital's needs.
Differentiator
Problem solved
Functional benefit
Brands
- NEO Diary: A product/sub-brand referenced as NEO Diary on the Post-ICU website.
Products and services
- Post-ICU Digital Diary
Quantifiable outcome
- ICU diaries decrease PTSD incidence after ICU stay by >60%
- +7 more outcomes
Companies that use Post-ICU
Customer profileNamed customers18 records
Segments3 records
Ideal customer profiles1 record
Post-ICU technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Post-ICU partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered flagship and core.
- Griffin HealthflagshipGriffin Health (Derby, CT) is Post-ICU's primary US case study partner and reference customer. Griffin implemented Post-ICU as part of its Planetree person-centered care approach and SCCM ICU Liberation Bundle (Element F: Family Engagement) compliance. Post-ICU and Griffin Health collaborated on training sessions (collaborative approach with Griffin staff creating their own guidelines), and Griffin validated Post-ICU's effectiveness in addressing ICU staff time concerns, data liability, and consent management. Griffin Health's adoption is cited prominently as a flagship implementation example.
- Planetree InternationalcorePlanetree International is a global organization that certifies healthcare facilities for person-centered care. Griffin Health holds Planetree certification and adopted Post-ICU as part of its Planetree-aligned care model. Michael Giuliano, COO of Planetree International, is quoted endorsing Post-ICU's alignment with person-centered care principles. Post-ICU's value proposition is explicitly aligned with Planetree's person-centered care framework.
- Vanderbilt University Medical CentercoreVanderbilt University Medical Center is shown as a customer logo on the Post-ICU website, indicating a commercial relationship. Vanderbilt is also referenced in blog content featuring expert webinars (Leanne Boehm, PhD, RN from Vanderbilt) on digital diaries and patient empowerment. Vanderbilt's research and clinical expertise in ICU care and recovery aligns with Post-ICU's evidence-based approach.
- Society of Critical Care Medicine (SCCM)coreSCCM is the leading professional organization in critical care medicine. Post-ICU aligns its digital diary with SCCM's ICU Liberation Bundle (ABCDEF Bundle), specifically Element F (Family Engagement and Empowerment). Post-ICU cites SCCM guidelines and recommendations throughout its content, and positions its product as a practical implementation tool for hospitals seeking to comply with SCCM recommendations on family engagement.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Post-ICU competitors and assessment
Company assessmentOthers
- MedBridge: MedBridge provides patient engagement, education, and home-exercise platforms for rehabilitation providers and health systems. Comparable to Post-ICU as a digital engagement platform used by clinicians and patients across care transitions, though focused on rehabilitation and therapy rather than ICU diaries.
- Bamboo Health (formerly PatientPing): Bamboo Health provides real-time care coordination, behavioral health, and care-transition notifications across hospitals, post-acute, and community providers. Comparable to Post-ICU in the post-acute and transitional-care coordination space, though focused on provider-to-provider notifications rather than patient/family-facing diaries.
Emerging players
- Memora Health: Memora Health delivers AI-powered post-discharge patient communication and care navigation platforms to health systems. Comparable to Post-ICU as a hospital-facing digital engagement tool that supports patients and families after acute care, but focused on automated messaging workflows rather than a shared diary narrative.
- Health Recovery Solutions (HRS): Health Recovery Solutions provides remote patient monitoring and transitional care platforms to hospitals and home health agencies, with patient-facing apps and clinical dashboards. Comparable to Post-ICU as a hospital-integrated platform bridging inpatient and post-discharge care, but focused on vital-sign monitoring rather than narrative journaling.
- Vivify Health: Vivify Health offers remote patient monitoring and care-plan delivery platforms for hospitals, health plans, and post-acute providers. Comparable to Post-ICU as a transitional-care digital health platform sold to hospitals, but with a monitoring-centric rather than narrative-centric engagement model.
Broad incumbents
- GetWellNetwork: GetWellNetwork is a broader hospital patient-engagement platform offering interactive patient care, education, and rounding across the inpatient stay. It competes with Post-ICU at the enterprise SaaS layer for hospital budgets but lacks a specialized ICU-diary vertical.
- CipherHealth: CipherHealth provides post-discharge outreach, rounding, and patient-communication platforms to health systems. It is comparable to Post-ICU as a B2B hospital SaaS that engages patients and families beyond the hospital stay, but its focus is automated outreach rather than a shared digital diary.
- Sonifi Health: Sonifi Health provides interactive patient engagement, education, and entertainment systems to hospitals at the bedside. Comparable to Post-ICU as a hospital-deployed patient engagement SaaS, but covering a broader set of inpatient use cases rather than a specialized ICU diary.
Direct peers
- SeamlessMD: SeamlessMD delivers digital care journeys for surgery and post-acute recovery, including patient education, remote monitoring, and family engagement. It is directly comparable to Post-ICU as a hospital-facing digital engagement tool used in the post-acute/recovery phase, though it focuses on surgical pathways rather than ICU diaries.
- Force Therapeutics: Force Therapeutics provides a digital care platform for musculoskeletal recovery and rehabilitation, engaging patients remotely post-discharge with video, education, and outcome tracking. Comparable to Post-ICU as a hospital-integrated digital engagement platform that bridges inpatient stay to at-home recovery, though focused on orthopedic/surgical recovery rather than ICU.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks1 record
Key highlights7 records
Customer concentration
Post-ICU social profiles
Digital presencePost-ICU financial estimates
Financial estimateRevenue estimate
Valuation estimate
Post-ICU leadership team
Management profileNumber of profiles
Profiles1 record
Post-ICU funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Post-ICU M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Post-ICU
What does Post-ICU do?
Post-ICU provides a secure, HIPAA-compliant digital ICU diary platform sold to hospitals as an enterprise SaaS subscription. The platform enables patients, family members, and ICU staff to collaboratively document the ICU patient experience through multimedia entries (text, photos, voice notes) with automated chronological structuring, writing prompts, and 24/7 remote family access. It supports ICU Liberation Bundle (ABCDEF Bundle, Element F: Family Engagement) compliance and aims to prevent or alleviate Post-Intensive Care Syndrome (PICS) and PICS-Family.
Is Post-ICU a public or private company?
Post-ICU is a private company. It is classified as venture growth investor backed and is currently operating.
When was Post-ICU founded?
Post-ICU was founded in 2019. It employs 11 to 50 people.
Where is Post-ICU based?
Post-ICU is headquartered in Nyack, United States, in the North America region.
How does Post-ICU make money?
One revenue line is on record: hospital SaaS Subscription.
Who are Post-ICU's main competitors?
Others on record are MedBridge and Bamboo Health (formerly PatientPing). Emerging players are Memora Health, Health Recovery Solutions (HRS) and Vivify Health. Broad incumbents are GetWellNetwork, CipherHealth and Sonifi Health. Direct peers are SeamlessMD and Force Therapeutics.
Does Post-ICU have an API?
No public API is recorded for Post-ICU.
What industry is Post-ICU in?
Post-ICU's product category is Digital Health Software. Its primary akta.pro industry code is HLALABAG, Post-Acute & Transitional Care Virtual Platforms (SNF/home health coordination), with a secondary code of HLADAGAJ, Post-Discharge Non-Medical Transitional Support (after hospital/SNF). Its NAICS code is 624120 and its SIC code is 7372.