Nala
Nala is a Riyadh-based digital health company operating an integrated network of telemedicine, home healthcare, urgent care centers, and pharmacy services for Saudi consumers, accessed through a mobile app and licensed by the Saudi Ministry of Health.
- Company typePrivate
- Founded2019
- HeadquartersRiyadh, Saudi Arabia
- Headcount11–50
- GTM typeB2C
- OfferingServices
Nala firmographics
Firmographics- Name
- Nala
- Legal name
- الصحة التكاملية
- Website
- https://nala.ai
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Nala is a Riyadh-based digital health company operating an integrated network of telemedicine, home healthcare, urgent care centers, and pharmacy services for Saudi consumers, accessed through a mobile app and licensed by the Saudi Ministry of Health.
- Ownership category
- akta.pro rank
Nala industry classification
Industry- Product category
- Digital Healthcare Services
- NAICS
- Health Care and Social Assistance (62)
- SIC
- Services-Health Services (8000), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Primary Care & General Medicine Virtual Care (HLALAAAA)
- akta.pro secondary industries
- 24/7 On-Demand Urgent Care Virtual Visit Platforms (HLALAJAA), DTC Telehealth with Integrated Online Pharmacy (Cash-Pay/Subscription) (HLALAIAA), Omnichannel Patient Communications & Contact Center (Voice/SMS/Email/Chat) (HLACAEAC)
Keywords
Where Nala is headquartered
LocationHeadquarters
- HQ city
- Riyadh
- HQ country
- Saudi Arabia
- HQ region
- Middle East
Offices1 record
Markets served
Nala business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Telemedicine Consultations: Virtual doctor consultations generating revenue through consultation fees
- Home Healthcare Services: In-home medical care services provided by licensed practitioners
- Urgent Care Centers: Walk-in urgent care facility services
- Pharmacy Services: Prescription fulfillment and pharmaceutical product sales
Go-to-market motion1 record
Distribution channels6 records
Marketing channels6 records
Nala product offering
Product offeringCore offering
Nala (الصحة التكاملية) operates an integrated medical network providing telemedicine consultations, home healthcare services, urgent care centers, and pharmacy services to patients in Saudi Arabia. The Nala mobile application (iOS and Android) serves as the primary patient interface to access licensed doctors, receive prescriptions, request in-home care, and fulfill medications. The company is licensed by the Saudi Ministry of Health and accredited by the Council of Cooperative Health Insurance.
Differentiator
Problem solved
Functional benefit
Products and services
- Nala Mobile App (نالا) Native mobile application (iOS and Android) for health monitoring and follow-up care, enabling users to consult doctors, receive prescriptions, and access teleconsultation, home healthcare, urgent care, and pharmacy services.
- Teleconsultation Services (الطب الإتصالي) Remote medical consultations allowing patients to consult with licensed doctors via digital channels, receive prescriptions, and access healthcare advice.
- Home Healthcare (الرعاية المنزلية) In-home medical care services provided by licensed healthcare practitioners to patients in the comfort of their residences, including nursing care and patient monitoring.
- Urgent Care Centers (مراكز الرعاية العاجلة) Physical walk-in medical facilities providing immediate medical care for patients requiring urgent attention for non-emergency conditions.
- Pharmacy Services (الصيدليات) Pharmaceutical services integrated within the healthcare network for prescription fulfillment and medication access.
Companies that use Nala
Customer profileSegments4 records
Ideal customer profiles1 record
Nala technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Nala partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Saudi Ministry of HealthcoreLicensed and regulated by the Saudi Ministry of Health for telemedicine, home healthcare, urgent care centers, and pharmacy services. Primary regulatory body ensuring compliance with healthcare standards.
Scale indicators1 record
Nala competitors and assessment
Company assessmentDirect peers
- Cura: Cura is a Saudi Arabia-based digital health platform providing telemedicine consultations, home visits, and pharmacy services. Directly competes with Nala in the Saudi DTC virtual care and home healthcare segments with a similar integrated service model.
- Altibbi: Altibbi is one of the largest Arabic-language telehealth and medical-content platforms in the MENA region, offering remote consultations and digital health services. Comparable to Nala as a DTC telehealth operator serving Arabic-speaking patients in the same regional market.
- Byon8: Byon8 is a Swedish-MENA digital health company offering AI-assisted symptom assessment and teleconsultation services across emerging markets including the Middle East. Comparable to Nala in the DTC virtual primary care segment and target patient demographic.
- Vezeeta: Vezeeta is a leading MENA digital health platform offering doctor booking, teleconsultations, and home healthcare across multiple countries including Saudi Arabia. Directly comparable to Nala in DTC virtual care and integrated healthcare services targeting the same regional consumer base.
Broad incumbents
- Practo: Practo is an established digital health platform operating across India, Southeast Asia, and the Middle East, offering doctor booking, teleconsultation, and practice management software. A broad incumbent in the same DTC virtual care category with overlapping technology and care delivery models.
- Teladoc Health: Teladoc Health is a global incumbent in virtual care offering teleconsultations, chronic condition management, and integrated health services. Comparable as a broad category leader in DTC virtual primary care and integrated digital health, though at vastly larger scale and footprint.
Regional players
- Doctor Anywhere: Doctor Anywhere is a Southeast Asia-headquartered telehealth and integrated healthcare platform offering virtual consultations, home care, and pharmacy services. Comparable to Nala in omnichannel care model, though operating in a different geography (SEA vs. KSA).
- Okadoc: Okadoc is a UAE-based telehealth and doctor booking platform serving the MENA region with instant appointment scheduling and virtual consultations. Comparable to Nala in MENA-focused DTC virtual care and similar regulatory-licensed operating model.
- Clinicy: Clinicy is a Saudi Arabia-based patient engagement and digital health platform offering clinic management, telehealth, and appointment solutions. Comparable to Nala as a Saudi healthcare technology provider addressing similar patient access and provider enablement use cases.
- Health at Hand: Health at Hand is a UAE-licensed telemedicine provider offering video consultations with DHA-licensed doctors. Comparable to Nala as a Gulf-based DTC virtual care operator serving an adjacent but separate geography with similar regulatory compliance requirements.
Market position
Customer concentration
Nala social profiles
Digital presenceNala compliance and trust
Trust signalCompliance3 records
Nala financial estimates
Financial estimateRevenue estimate
Valuation estimate
Nala leadership team
Management profileNumber of profiles
Profiles2 records
Nala funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Nala M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Nala
What does Nala do?
Nala (الصحة التكاملية) operates an integrated medical network providing telemedicine consultations, home healthcare services, urgent care centers, and pharmacy services to patients in Saudi Arabia. The Nala mobile application (iOS and Android) serves as the primary patient interface to access licensed doctors, receive prescriptions, request in-home care, and fulfill medications. The company is licensed by the Saudi Ministry of Health and accredited by the Council of Cooperative Health Insurance.
Is Nala a public or private company?
Nala is a private company. It is classified as venture growth investor backed and is currently operating.
When was Nala founded?
Nala was founded in 2019. It employs 11 to 50 people.
Where is Nala based?
Nala is headquartered in Riyadh, Saudi Arabia, in the Middle East region.
How does Nala make money?
Four revenue lines are on record. Telemedicine Consultations are the primary driver. The others are home Healthcare Services, urgent Care Centers and pharmacy Services.
Who are Nala's main competitors?
Direct peers on record are Cura, Altibbi, Byon8 and Vezeeta. Broad incumbents are Practo and Teladoc Health. Regional players are Doctor Anywhere, Okadoc, Clinicy and Health at Hand.
Does Nala have an API?
No public API is recorded for Nala.
What industry is Nala in?
Nala's product category is Digital Healthcare Services. Its primary akta.pro industry code is HLALAAAA, Primary Care & General Medicine Virtual Care, with a secondary code of HLALAJAA, 24/7 On-Demand Urgent Care Virtual Visit Platforms. Its NAICS code is 62 and its SIC code is 8000.