Uplevel Systems
Uplevel Systems delivers a 100% subscription Network-as-a-Service platform enabling Managed Service Providers to deploy enterprise-class networking, security, identity, storage, backup, and ZTNA to small and medium-sized business clients via a two-tier North American MSP channel.
- Company typePrivate
- Founded2015
- HeadquartersTigard, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Uplevel Systems does
Uplevel Systems, Inc., founded in 2015 and headquartered at 6950 SW Hampton Street, Tigard, Oregon, delivers a Network-as-a-Service (NaaS) platform that enables Managed Service Providers (MSPs) to deliver enterprise-class IT infrastructure to small and medium-sized business (SMB) clients. The company positions itself as the only all-in-one IT infrastructure platform purpose-built for the MSP-to-SMB channel; as of the most recent disclosures, 500+ MSPs are registered on the platform and 300,000+ devices are managed, with a 24-hour equipment replacement SLA and 100% US-based engineering support cited as primary service differentiators over call-center-staffed competitors.
The technology stack pairs a cloud-hosted Uplevel Management Portal (single-pane-of-glass for auto-provisioning, zero-touch deployment, firmware, policy, real-time alerts, and per-client white-label dashboards) with on-premises Uplevel gateways (UG-101, UG-204, UG-206, UG-208) that consolidate routing, switching, firewall, Active Directory (serverless Samba4 AD DC with GPO, OU, folder redirection, roaming profiles), NAS with BTRFS ransomware-resistant snapshots and AES-256 encryption, VPN/ZTNA, and Wi-Fi control into a single appliance. Cloud-managed Uplevel PoE switches (ULS-100 through ULS-202), indoor and outdoor APs (UAP-101, UAP-102), and point-to-point wireless bridges complete the wired and wireless layer. Differentiated technical features include VLAN-aware one-click site-to-site VPN across up to 63 offices without static IPs, ZTNA built on Zitadel identity brokering and Netbird peers (federated with Microsoft Entra ID, Google Workspace, Auth0, and GitHub), IDS/IPS-driven Threat Analysis with content/domain/country filtering, and SD-WAN-Lite for Starlink optimization. Compliance posture is documented out-of-the-box for CIS Benchmark Level 1, HIPAA Security Rule, CMMC, and NIST 800-171. Native integrations route alert emails into Autotask, ConnectWise, RepairShopr, and Halo PSA via each platform's email-to-ticket connector.
Uplevel's revenue model is 100% subscription-based: a single monthly fee per site bundles hardware, software, monitoring, 24-hour replacement, and a 36-month refresh cycle, eliminating CapEx and per-seat licensing for MSPs. Recurring add-on subscriptions cover Advanced Firewall (Threat Analysis / IDS-IPS, Domain Filtering, Country Blocking), Client VPN with TOTP MFA, a HIPAA compliance tier, and a Disaster Recovery service that ships next-business-morning replacement hardware pre-loaded from cloud-archived configuration. Distribution is exclusively indirect via a two-tier Platinum and Silver MSP partner program across North America; small-business end customers are routed to partners through a "Find an expert" locator. Pricing is quote-based and not publicly disclosed. The company has disclosed a single 2016 funding round of $1.2M, remains privately held, and operates with a 1–10 person internal team led by CEO and co-founder Tom Alexander.
Uplevel Systems firmographics
Firmographics- Name
- Uplevel Systems
- Legal name
- Uplevel Systems, Inc.
- Website
- https://uplevelsystems.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Uplevel Systems delivers a 100% subscription Network-as-a-Service platform enabling Managed Service Providers to deploy enterprise-class networking, security, identity, storage, backup, and ZTNA to small and medium-sized business clients via a two-tier North American MSP channel.
- Ownership category
- akta.pro rank
Uplevel Systems industry classification
Industry- Product category
- Network-as-a-Service Platform
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Facilities Management Services (541513), Office Machinery and Equipment Rental and Leasing (53242)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Network-as-a-Service (NaaS) & On-Demand Connectivity (HDABALAE)
- akta.pro secondary industries
- Network Performance, Visibility & SLA Monitoring (Managed NPM/Observability) (HDAIAFAI), Power Distribution & Switchgear (UPS, PDUs, Busway) (HDABAKAA), High Availability & Failover Architecture Services (BPAEALAE)
Keywords
Where Uplevel Systems is headquartered
LocationHeadquarters
- HQ city
- Tigard
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Uplevel Systems business model
Business model- GTM type
- B2B
- Offering type
- Software
Revenue model
- Network-as-a-Service Subscription (NaaS): Primary 100% subscription stream sold through MSP partners. Single monthly subscription bundles enterprise-class gateway hardware, switching, Wi-Fi, firewall, identity, ZTNA, storage/backup, monitoring, and 24-hour equipment replacement with a 36-month refresh cycle — eliminating CapEx and per-seat licensing for MSPs.
- Client VPN Add-On: Flat-rate Client VPN add-on (no per-account charge) with one free management account per customer; required for OpenVPN with TOTP MFA and legacy L2TP/IPsec/SSTP/SSL client access.
- Advanced Firewall Add-On (Threat Analysis, Domain Filtering, Country Blocking): Recurring add-on subscription unlocking IDS/IPS (Threat Analysis), content/domain/category filtering, and country-level firewall rules. Quoted separately by sales.
- Managed Services / HIPAA Compliance Tier: Premium compliance-oriented subscription that augments Advanced Security with richer audit logging (inbound + outbound traffic, connection statistics) meeting HIPAA Security Rule expectations for EPHI environments.
- Disaster Recovery Service: Recurring DR add-on that replicates NAS shares to an encrypted off-site cloud archive, enabling next-business-morning hardware recovery with a new gateway shipped overnight.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | All-in-one Network-as-a-Service subscription for MSPs serving SMBs — hardware, software, support, and refresh in one monthly fee. |
| Subscription | Monthly | Flat-rate Client VPN add-on (no per-account charge) for OpenVPN with TOTP MFA or legacy L2TP/IPsec, SSTP, SSL clients. |
| Subscription | Monthly | Advanced Firewall add-on — Threat Analysis (IDS/IPS), Domain/Content Filtering, and Country Blocking, priced as a recurring add-on. |
| Subscription | Monthly | HIPAA compliance tier augmenting Advanced Security with richer audit logging for EPHI environments. |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels10 records
Uplevel Systems product offering
Product offeringCore offering
Uplevel Systems delivers a Network-as-a-Service (NaaS) subscription platform for Managed Service Providers serving small and medium businesses. Each subscription bundles Uplevel-branded on-premises gateway appliances (routing, switching, firewall, Active Directory, NAS/backup, VPN/ZTNA, Wi-Fi) with a cloud-hosted single-pane-of-glass Management Portal for provisioning, monitoring, firmware, and policy management, plus 100% US-based engineer support, a 36-month equipment refresh cycle, and 24-hour hardware replacement SLA.
Product overview
Uplevel Systems delivers an all-in-one, subscription-based Network-as-a-Service platform aimed at Managed Service Providers (MSPs) that serve small and medium businesses. The architecture pairs a cloud-hosted Uplevel Management Portal (single pane of glass for provisioning, monitoring, and firmware/policy management) with on-premises Uplevel gateways (UG-101, UG-204, UG-206, UG-208) that consolidate the entire SMB IT stack into one device — Firewall & Security, Domain Controller (Active Directory), Storage & Backup (Uplevel NAS), VPN / ZTNA, and LAN Services (switching, routing, DHCP, DNS, SD-WAN-Lite). Managed Uplevel Switches (ULS-100, ULS-101, ULS-102, ULS-103, ULS-202), UAP-101/UAP-102 Wi-Fi Access Points, and Point-to-Point Wireless Bridges complete the wired and wireless layer. Security is delivered through built-in VLAN segmentation and zero-trust principles, with optional add-ons for Advanced Firewall (Threat Analysis / IDS-IPS), Domain Filtering, and Country Blocking, plus a Disaster Recovery service that ships replacement hardware with the cloud-stored configuration. Operational glue includes configurable email alerts that route natively into Autotask, ConnectWise, RepairShopr, and Halo PSA, and the portal is positioned around MSP economics — zero up-front costs, 24-hour equipment replacement, and a 36-month refresh cycle.
Differentiator
Problem solved
Functional benefit
Products and services
- Network-as-a-Service (NaaS) Subscription
- Uplevel Management Portal
- Firewall & Security Service
- Domain Controller (Active Directory) Service
- Storage & Backup (Uplevel NAS)
- VPN / ZTNA Service
- HIPAA Compliance Tier
- Disaster Recovery Service
- Uplevel Gateway UG-101
- Uplevel Gateways UG-206 / UG-208
- UAP-101 Indoor Wi-Fi Access Point
- UAP-102 Outdoor Wi-Fi Access Point
- Uplevel PoE+ Switches (ULS-100 / ULS-101 / ULS-102 / ULS-103 / ULS-202)
- UG-207 Gateway and ULS-202 24-Port Switch (10GE SFP+)
- Client VPN Add-On
- Domain Filtering Add-On
- Country Blocking Add-On
Quantifiable outcome
- 500+ MSPs registered on the platform
- +6 more outcomes
Companies that use Uplevel Systems
Customer profileNamed customers9 records
Segments2 records
Uplevel Systems technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration17 records
Feature11 records
Uplevel Systems partnerships and signals
Strategic signalPartnerships
52 partnerships are on record, tiered flagship (multiple franchise locations across platinum and silver tiers — winston salem, n alabama, treasure coast, durham, boulder, n pensacola), flagship (multiple platinum franchise locations — new orleans, lomira, greensboro), platinum, platinum (listed as approved vendor — top of partner page), silver, core (psa integration with documented email-to-ticket configuration), core (psa integration with documented email connector setup), core (documented rule-based setup), core (pre-built site-to-site ipsec profile), core (documented 3rd-party vpn peer with configuration notes), core (identity broker for ztna), core (ztna peer client), core (interoperability with samba4 ad and microsoft rsat) and minor (migrating-from competitor with kb migration tooling).
- TeamLogic ITflagship (multiple franchise locations across platinum and silver tiers — winston salem, n alabama, treasure coast, durham, boulder, n pensacola)TeamLogic IT is featured on Uplevel's homepage as a trusted MSP and has multiple franchise locations listed as Platinum and Silver partners reselling Uplevel to small-business clients.
- Computer Troubleshootersflagship (multiple platinum franchise locations — new orleans, lomira, greensboro)Computer Troubleshooters is a featured MSP partner on Uplevel's homepage with multiple franchise locations listed as Platinum partners delivering Uplevel infrastructure to SMB clients.
- VeraProplatinumPlatinum-tier MSP partner reselling Uplevel's Network-as-a-Service to small-business clients.
- Triad Cyber SolutionsplatinumPlatinum-tier MSP partner reselling Uplevel infrastructure to small-business clients.
- Tech Solutions NowplatinumPlatinum-tier MSP partner in the Uplevel channel program.
- TechSystemsplatinumPlatinum-tier MSP partner in the Uplevel channel program.
- TeamWork SystemsplatinumPlatinum-tier MSP partner; Robert 'Computer Bob' Szanto is a published Uplevel customer testimonial author citing ease of deploying enterprise-grade cybersecurity without deep certifications.
- MouseCallsplatinumPlatinum-tier MSP partner in the Uplevel channel program.
- RipevaplatinumPlatinum-tier MSP partner in the Uplevel channel program.
- PC DynamixplatinumPlatinum-tier MSP partner in the Uplevel channel program.
- Newcomb TechplatinumPlatinum-tier MSP partner in the Uplevel channel program.
- Lexington ITplatinumPlatinum-tier MSP partner in the Uplevel channel program.
- MetroGeekplatinumPlatinum-tier MSP partner in the Uplevel channel program.
- Meeting TreeplatinumPlatinum-tier MSP partner in the Uplevel channel program.
- Genie ITplatinumPlatinum-tier MSP partner in the Uplevel channel program.
- Covenant ComputingplatinumPlatinum-tier MSP partner in the Uplevel channel program.
- eCLIPSE Network SolutionsplatinumPlatinum-tier MSP partner featured on the Uplevel homepage; David Young, Director of IT Services, provided a testimonial describing Uplevel as the default choice for smaller-business clients.
- DanTech ServicesplatinumPlatinum-tier MSP partner featured on the Uplevel homepage; Dan Foote, Founder & President, cited Uplevel's secure VLAN architecture for isolating a compromised PC within its segment.
- Florida NetworxplatinumPlatinum-tier MSP partner in the Uplevel channel program.
- Connect2GeekplatinumPlatinum-tier MSP partner in the Uplevel channel program.
- Advantage ITplatinumPlatinum-tier MSP partner in the Uplevel channel program.
- CMIT Solutions Austin EastplatinumPlatinum-tier MSP partner in the Uplevel channel program (Austin East franchise location).
- ClearConnectplatinumPlatinum-tier MSP partner in the Uplevel channel program.
- IT Solutions Cooperativeplatinum (listed as approved vendor — top of partner page)Approved Vendor / Platinum-tier MSP partner listed at the top of the partner page.
- 260 ITsilverSilver-tier MSP partner featured on the Uplevel homepage; John Bales, Owner, provided a testimonial on using Uplevel as a single-pane-of-glass to manage multiple clients.
- Hive TechnologysilverSilver-tier MSP partner featured on the Uplevel homepage; Casey Lund, VP of Technology, cited the elimination of up-front hardware costs while retaining required functionality.
- Sentinel TechsilverSilver-tier MSP partner featured on the Uplevel homepage as a trusted Uplevel-powered MSP.
- WCI TechnologysilverSilver-tier MSP partner in the Uplevel channel program.
- TexomasilverSilver-tier MSP partner in the Uplevel channel program.
- StrixsilverSilver-tier MSP partner in the Uplevel channel program.
- Small Business Services of San AntoniosilverSilver-tier MSP partner in the Uplevel channel program.
- Grand TechnologysilverSilver-tier MSP partner in the Uplevel channel program.
- Secure Smart OfficesilverSilver-tier MSP partner in the Uplevel channel program.
- MyPCsilverSilver-tier MSP partner in the Uplevel channel program.
- Rudolph TechnologysilverSilver-tier MSP partner publicly co-marketing Uplevel on its own partner page.
- IT Service WorxsilverSilver-tier MSP partner in the Uplevel channel program.
- dnb techsilverSilver-tier MSP partner in the Uplevel channel program.
- ComNet SolutionssilverSilver-tier MSP partner in the Uplevel channel program.
- Data Net Solutions GroupsilverSilver-tier MSP partner in the Uplevel channel program.
- CMIT Solutions Austin CentralsilverSilver-tier MSP partner in the Uplevel channel program (Austin Central franchise location).
- AllCity TechnologysilverSilver-tier MSP partner in the Uplevel channel program.
- Blue ReefsilverSilver-tier MSP partner in the Uplevel channel program.
- Autotaskcore (psa integration with documented email-to-ticket configuration)Integration partner — Uplevel Portal alert emails can be routed into Autotask's email-to-ticket pipeline via inbound mail configuration. Documented in the Email Notifications and Alerts KB article with configuration screenshots.
- ConnectWisecore (psa integration with documented email connector setup)Integration partner — Uplevel Portal alert emails route into ConnectWise via Email Connector or shared inbox using ConnectWise's documented setup flow (linked from Uplevel's KB article).
- Halo PSAcore (documented rule-based setup)Integration partner — Uplevel KB documents an email-processing rule in Halo PSA to convert Uplevel alert emails into New Tickets with customer and status pre-population.
- Microsoft Azurecore (pre-built site-to-site ipsec profile)Cloud VPN peer — Uplevel ships pre-configured IPsec profiles for Microsoft Azure to streamline site-to-site VPN setup between Uplevel Gateways and Azure.
- Amazon AWScore (pre-built site-to-site ipsec profile)Cloud VPN peer — Uplevel ships pre-configured IPsec profiles for Amazon AWS to streamline site-to-site VPN setup between Uplevel Gateways and AWS workloads.
- Fortinet Fortigatecore (documented 3rd-party vpn peer with configuration notes)Third-party IPsec peer — Uplevel Gateway can terminate IPsec tunnels to Fortinet Fortigate devices; KB article calls out specific Fortigate settings (Perfect Forward Secrecy, Auto-negotiate, Autokey Keep Alive, Dead Peer Detection) that must be confirmed on the Fortigate side.
- Zitadelcore (identity broker for ztna)Identity broker — Zitadel powers Uplevel's ZTNA quickstart (creating the first user, installing Netbird peers, and connecting third-party identity providers such as Google, Microsoft Entra, Auth0, GitHub).
- NetBirdcore (ztna peer client)ZTNA peer technology — NetBird peer clients (Windows / macOS / Linux / iOS / Android) are the supported client endpoint for Uplevel ZTNA deployments.
- Microsoft (Active Directory / RSAT)core (interoperability with samba4 ad and microsoft rsat)Directory interoperability — Uplevel Directory Service presents as a Microsoft Active Directory Domain Controller and is administered through Microsoft Remote Server Administration Tools (RSAT) — ADUC, Group Policy Management. Workstations join the Uplevel domain using the standard Windows domain-join procedure.
- SonicWallminor (migrating-from competitor with kb migration tooling)Migrating-from competitor — Uplevel publishes a SonicWall tech-support-report CLI export recipe to help MSPs capture existing SonicWall configurations before migrating customer sites onto Uplevel.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Uplevel Systems competitors and assessment
Company assessmentEmerging players
- Cato Networks: Cato Networks delivers a cloud-native SASE/SD-WAN platform that overlaps with Uplevel's SD-WAN-Lite and VPN/ZTNA offerings. Cato targets a more enterprise buyer, but its MSP program increasingly competes for the same mid-market and multi-site SMB deals Uplevel wins.
- Aryaka Networks: Aryaka is a managed SD-WAN/SASE provider aimed at mid-market and enterprise; it overlaps with Uplevel's SD-WAN-Lite and ZTNA features for multi-site customers but skews to a different scale of buyer.
- Barracuda MSP: Barracuda MSP bundles security, backup, and email protection for MSPs serving SMBs; it sits one layer over Uplevel's stack (security/backup SaaS) rather than competing on the appliance itself, but targets the same MSP channel buyers and the same compliance-driven SMB verticals.
Direct peers
- WatchGuard Technologies: WatchGuard delivers unified threat management appliances and Wi-Fi/cloud-managed security specifically aimed at SMBs and the MSP channel. It overlaps Uplevel's firewall + Wi-Fi + managed-security positioning for the same buyer.
- SonicWall: SonicWall is a long-standing SMB firewall vendor with a managed security services program; Uplevel publishes a SonicWall migration recipe showing direct displacement intent at MSPs running SonicWall gear.
- Cisco Meraki: Cisco Meraki is the dominant cloud-managed networking stack for distributed SMB and mid-market sites, offering cloud-managed firewalls, switches, Wi-Fi, and — via integrations — identity and security. It directly overlaps Uplevel's gateway + switch + AP portfolio for the same MSP/SMB buyer and competes for the same 'one vendor, full stack' narrative.
- Ubiquiti (UniFi): Ubiquiti's UniFi line provides cloud-managed gateways, switches, and access points widely adopted by small MSPs and SMBs. It competes on price/performance and ecosystem breadth; Uplevel's outdoor APs even pair with Ubiquiti airMAX antennas, confirming overlapping customer profiles.
- Fortinet (FortiGate): Fortinet's FortiGate firewalls and FortiSwitch/FortiAP ecosystem deliver cloud-managed security, switching, and Wi-Fi to SMB and mid-market customers and are explicitly named as a Uplevel IPsec peer. Fortinet competes head-to-head on firewall, IDS/IPS, and the integrated branch appliance.
Others
- Pax8: Pax8 is a cloud distributor for MSPs. It is not a direct competitor to Uplevel's appliance stack, but it channels competing SMB networking/security products (Meraki, Fortinet, etc.) to the same MSP buyers and could either distribute Uplevel or accelerate competing vendors.
Broad incumbents
- Datto (Kaseya): Datto (owned by Kaseya) provides a broad suite of MSP-delivered backup, networking, and security appliances and SaaS. As an incumbent MSP platform vendor, it competes for the same MSP wallet share that Uplevel targets and can absorb SMB networking into a larger RMM/PSA bundle.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Uplevel Systems social profiles
Digital presenceUplevel Systems compliance and trust
Trust signalCompliance5 records
Uplevel Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Uplevel Systems leadership team
Management profileNumber of profiles
Uplevel Systems funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Uplevel Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Uplevel Systems
What does Uplevel Systems do?
Uplevel Systems delivers a Network-as-a-Service (NaaS) subscription platform for Managed Service Providers serving small and medium businesses. Each subscription bundles Uplevel-branded on-premises gateway appliances (routing, switching, firewall, Active Directory, NAS/backup, VPN/ZTNA, Wi-Fi) with a cloud-hosted single-pane-of-glass Management Portal for provisioning, monitoring, firmware, and policy management, plus 100% US-based engineer support, a 36-month equipment refresh cycle, and 24-hour hardware replacement SLA.
Is Uplevel Systems a public or private company?
Uplevel Systems is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Uplevel Systems founded?
Uplevel Systems was founded in 2015. It employs 1 to 10 people.
Where is Uplevel Systems based?
Uplevel Systems is headquartered in Tigard, United States, in the North America region.
How does Uplevel Systems make money?
Five revenue lines are on record. Network-as-a-Service Subscription (NaaS) is the primary driver. The others are client VPN Add-On, advanced Firewall Add-On (Threat Analysis, Domain Filtering, Country Blocking), managed Services / HIPAA Compliance Tier and disaster Recovery Service.
Who are Uplevel Systems's main competitors?
Emerging players on record are Cato Networks, Aryaka Networks and Barracuda MSP. Direct peers are WatchGuard Technologies, SonicWall, Cisco Meraki, Ubiquiti (UniFi) and Fortinet (FortiGate). Pax8 is listed as an others. Datto (Kaseya) is listed as a broad incumbent.
Does Uplevel Systems have an API?
No public API is recorded for Uplevel Systems.
What industry is Uplevel Systems in?
Uplevel Systems's product category is Network-as-a-Service Platform. Its primary akta.pro industry code is HDABALAE, Network-as-a-Service (NaaS) & On-Demand Connectivity, with a secondary code of HDAIAFAI, Network Performance, Visibility & SLA Monitoring (Managed NPM/Observability). Its NAICS code is 518 and its SIC code is 7373.