Responsum
Responsum is an Austin-based enterprise generative AI platform that helps organizations deploy customized AI assistants and automation across sales, knowledge management, executive insights, and document analysis; the company was acquired by Elixirr International in September 2023.
- Company typePrivate
- Founded2020
- HeadquartersAustin, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Responsum does
Responsum is an Austin-based enterprise software company that provides a generative AI 'Productivity Acceleration Platform' enabling organizations to deploy AI solutions customized to their own data and workflows. Founded in 2020 by Steve Steinberg (CEO) and Adam Hofmann, the company combines a set of building blocks — Digital Assistants, an Automation Engine, a patent-pending Intelligent WorkQ, a curated AI Model Library, a Knowledge Base, Conversational Search, and Text & Document Analysis — into modular products including the Sales Assistant, Knowledge Assistant, Insights Assistant, Expert Agents, and a Document Analysis module. The platform uses large language models (including GPT-4), natural language processing, text and voice analytics, computer vision, and machine learning, and is delivered across web, mobile, Slack, and Microsoft Teams.
The platform is sold as a quote-based enterprise SaaS subscription through a structured consultative sales motion (discovery, customized demo, pipeline audit, configuration, training) targeting large organizations. It integrates natively with Salesforce, Slack, MS Teams, Gong, Salesloft, ZoomInfo, DocuSign, Google, and Outlook, is SOC 2 Type 2 compliant, and ships with an 'AI Innovation Sprint' implementation methodology. Documented customers include Houston Airports (aviation), an unnamed 'one of the largest financial institutions in the world' (for which the platform delivered a 90% reduction in document analysis time, 18% accuracy improvement, and over $2M in estimated annual savings), and a mid-market software company using it for knowledge management and onboarding.
Prior to acquisition, Responsum operated with 1–10 employees on a micro seed round of approximately $20,000 from the North Texas Angel Network (NTAN) in 2023. In August 2023 it formalized a strategic partnership with Elixirr International (a London-listed global consulting firm) that generated over 40 joint opportunities, and in September 2023 Elixirr acquired the company outright. Post-acquisition, Responsum operates as a wholly-owned subsidiary combining its AI platform with Elixirr's consulting delivery and iOLAP's data capabilities; Steve Steinberg joined Elixirr's partner team and Adam Hofmann continued with the combined entity.
Responsum firmographics
Firmographics- Name
- Responsum
- Legal name
- Responsum Inc.
- Website
- https://responsum.ai
- Company type
- Private
- Founded year
- 2020
- Operating status
- Acquired
- Headcount range
- 1–10 employees
- Short description
- Responsum is an Austin-based enterprise generative AI platform that helps organizations deploy customized AI assistants and automation across sales, knowledge management, executive insights, and document analysis; the company was acquired by Elixirr International in September 2023.
- Ownership category
- akta.pro rank
Responsum industry classification
Industry- Product category
- Enterprise Generative AI Productivity Software
- NAICS
- Software Publishers (513210), Custom Computer Programming Services (541511), Computer Systems Design Services (541512)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)
- akta.pro primary industry
- End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)
- akta.pro secondary industries
- Enterprise AI Data & Knowledge Platforms (Vector Databases, Knowledge Graphs) (HDAEANAH), Data, Analytics & AI Consulting (BPAHAEAF), Model Development & Training Platforms (AutoML, Notebooks, Feature Stores) (HDAEANAB)
Keywords
Where Responsum is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Responsum business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS Platform Subscription: Enterprise SaaS platform sold as subscription licenses, customized for specific organizational needs. The platform includes pre-built solutions that can be configured for various use cases including sales, executive insights, team knowledge, and document analysis.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | — | Enterprise platform pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
Responsum product offering
Product offeringCore offering
Responsum provides a Productivity Acceleration Platform — a modular, enterprise-grade generative AI platform that combines Digital Assistants, an Automation Engine, an Intelligent WorkQ task prioritization engine, Generative AI/LLMs, an AI Model Library, a Knowledge Base, Conversational Search, and Text & Document Analysis into a configurable solution. Enterprises use it to deploy ready-to-go AI assistants (Sales Assistant, Knowledge Assistant, Insights Assistant, Expert Agents) and document analysis capabilities against their proprietary data, with integration into tools such as Salesforce, Slack, Microsoft Teams, Gong, Salesloft, ZoomInfo, DocuSign, Google, and Outlook. The company also delivers AI consulting services including an AI Innovation Sprint implementation methodology and AI strategy/model selection advisory.
Product overview
Responsum offers a Productivity Acceleration Platform — a modular, enterprise-grade generative AI platform that combines multiple AI-driven technology building blocks (Digital Assistants, Automation Engine, Intelligent WorkQ, AI Model Library, Knowledge Base, Conversational Search, Text & Document Analysis) into a customizable solution. The platform ships with ready-to-go products including the Sales Assistant (described as 'ChatGPT for sales people'), Knowledge Assistant, Insights Assistant, and Expert Agents. These are complemented by professional services including the AI Innovation Sprint (a six-week implementation methodology) and AI Consulting Services (strategy, model selection, custom development). All capabilities are available via web, mobile, Slack, and MS Teams interfaces. The platform connects to enterprise tools including Salesforce, Slack, MS Teams, Gong, Salesloft, ZoomInfo, DocuSign, Google, and Outlook.
Differentiator
Problem solved
Functional benefit
Brands
- Sales Assistant: AI-powered sales productivity tool that helps sales teams eliminate dirty data, reduce admin work, fix at-risk deals, access metrics, and follow best practices.
- Knowledge Assistant
- Insights Assistant
- Expert Agents
Products and services
- Responsum Platform Central enterprise generative AI platform combining Digital Assistants, Automation Engine, Intelligent WorkQ, AI Model Library, Generative AI/LLMs, Knowledge Base, Conversational Search, and Text & Document Analysis into a configurable solution for sales, executive insights, team knowledge, and document analysis use cases. Targets enterprises that want to deploy bespoke generative AI solutions against proprietary data, integrated with Salesforce, Slack, MS Teams, Gong, Salesloft, ZoomInfo, DocuSign, Google, and Outlook.
- Sales Assistant
- Knowledge Assistant
- Insights Assistant
- Expert Agents
- Document Analysis
- AI Innovation Sprint
- AI Consulting Services
Quantifiable outcome
- Reduced document analysis time by 90%
- +4 more outcomes
Companies that use Responsum
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
Responsum technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability11 records
Feature8 records
Responsum partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered flagship, core and supporting.
- ElixirrflagshipElixirr, a global consulting firm, acquired Responsum in September 2023 to expand its generative AI capabilities. Steve Steinberg joined Elixirr's partner team. The combination of Responsum's AI technology with Elixirr's consulting expertise and iOLAP's data capabilities creates a powerful market offering. Since formalizing partnership in August 2023, companies worked together on 40+ new opportunities.
- SalesforcecoreSalesforce integration allows Responsum to access and update CRM data, enabling sales teams to maintain accurate pipeline data and automate activity logging.
- SlackcoreSlack integration enables sales teams to interact with Responsum AI assistant directly within their existing workflow for quick answers and data access.
- Microsoft TeamscoreMS Teams integration provides another messaging platform for teams to access Responsum AI assistant and manage workflows.
- GongsupportingGong conversation intelligence integration for sales teams to analyze calls and surface insights.
- SalesloftsupportingSales engagement platform integration for sales automation and cadence management.
- ZoomInfosupportingB2B data provider integration for enriched company and contact information.
- DocuSignsupportingE-signature integration for document workflows and deal closure.
- GooglesupportingGoogle workspace integration for productivity and collaboration tools.
- OutlooksupportingMicrosoft Outlook integration for email and calendar connectivity.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
Responsum competitors and assessment
Company assessmentDirect peers
- Cresta: Real-time AI assistance and coaching for sales and customer service teams, integrated with telephony, CRM, and messaging. Comparable because Responsum's Sales Assistant and Intelligent WorkQ target the same revenue-team productivity use case.
- Glean: Enterprise AI search and knowledge management platform that connects to workplace data (CRM, wikis, docs) to deliver conversational answers. Comparable because Responsum's Knowledge Assistant and Conversational Search target the same horizontal enterprise search/knowledge use case.
- Moveworks: AI assistant for employee productivity that integrates with workplace systems to resolve tasks and surface information. Highly comparable to Responsum's Enterprise Assistant vision across HR, IT, sales, and finance use cases.
- Aisera: Enterprise AI agent and copilot platform for IT, HR, customer service, and sales. Competes head-to-head with Responsum's digital-assistant-and-Automation-Engine combination for horizontal workflow automation across enterprise teams.
- Cognigy: Enterprise conversational and agentic AI platform focused on customer service automation. Comparable to Responsum on the automation, conversational AI, and integration layer, particularly for large enterprise deployments.
- Kore.ai: Enterprise conversational AI and agent platform for customer/employee experience. Competes with Responsum across digital assistant, NLP, automation, and integration to enterprise systems.
Broad incumbents
- Salesforce Einstein / Einstein Copilot: Salesforce's AI layer for CRM, sales, and service workflows, natively integrated with the Salesforce platform. Directly competes with Responsum's Sales Assistant and Document Analysis solutions within Salesforce-centric enterprises.
- Microsoft 365 Copilot: Microsoft's generative AI productivity suite embedded across Word, Excel, Teams, Outlook, and Dynamics. A broad incumbent overlapping with nearly every Responsum building block (Knowledge Assistant, Insights Assistant, sales productivity).
Emerging players
- Notion AI: AI productivity features within Notion's workspace product for knowledge management, search, and content generation. Partial overlap with Responsum's Knowledge Assistant, particularly in mid-market and tech-forward customers.
Others
- Gong: Conversation intelligence and revenue AI platform for sales teams — both a competitor to Responsum on sales productivity and an integration partner feeding call data into Responsum's Sales Assistant.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Responsum social profiles
Digital presenceResponsum compliance and trust
Trust signalCompliance1 record
Responsum financial estimates
Financial estimateRevenue estimate
Valuation estimate
Responsum leadership team
Management profileNumber of profiles
Profiles3 records
Responsum funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Responsum M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Responsum
What does Responsum do?
Responsum provides a Productivity Acceleration Platform — a modular, enterprise-grade generative AI platform that combines Digital Assistants, an Automation Engine, an Intelligent WorkQ task prioritization engine, Generative AI/LLMs, an AI Model Library, a Knowledge Base, Conversational Search, and Text & Document Analysis into a configurable solution. Enterprises use it to deploy ready-to-go AI assistants (Sales Assistant, Knowledge Assistant, Insights Assistant, Expert Agents) and document analysis capabilities against their proprietary data, with integration into tools such as Salesforce, Slack, Microsoft Teams, Gong, Salesloft, ZoomInfo, DocuSign, Google, and Outlook. The company also delivers AI consulting services including an AI Innovation Sprint implementation methodology and AI strategy/model selection advisory.
Is Responsum a public or private company?
Responsum is a private company. It is classified as corporate owned and is currently acquired.
When was Responsum founded?
Responsum was founded in 2020. It employs 1 to 10 people.
Where is Responsum based?
Responsum is headquartered in Austin, United States, in the North America region.
How does Responsum make money?
One revenue line is on record: saaS Platform Subscription.
Who are Responsum's main competitors?
Direct peers on record are Cresta, Glean, Moveworks, Aisera, Cognigy and Kore.ai. Broad incumbents are Salesforce Einstein / Einstein Copilot and Microsoft 365 Copilot. Notion AI is listed as an emerging player. Gong is listed as an others.
Does Responsum have an API?
No public API is recorded for Responsum.
What industry is Responsum in?
Responsum's product category is Enterprise Generative AI Productivity Software. Its primary akta.pro industry code is HDAEANAA, End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management), with a secondary code of HDAEANAH, Enterprise AI Data & Knowledge Platforms (Vector Databases, Knowledge Graphs). Its NAICS code is 513210 and its SIC code is 7372.