Orderry
Orderry is a cloud SaaS platform that unifies work orders, scheduling, CRM, inventory, POS, payments, and AI tools for small and medium-sized service businesses including repair shops, auto service centers, field service operators, and retail stores across 62 countries.
- Company typePrivate
- Founded2015
- HeadquartersKyiv, Ukraine
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Orderry does
Orderry is a cloud-based SaaS platform that provides all-in-one business management software for small and medium-sized service businesses, principally repair shops, auto service centers, field service operators, and retail stores. The platform unifies work order management, scheduling, customer communication, inventory and warehouse management, point-of-sale, payments, invoicing, payroll, and reporting into a single system accessible via web, iOS, and Android applications. Founded in 2015 and incorporated as a UK Limited Liability Partnership (ORDERRY LLP, registration OC426588), the company operates from Kyiv with data hosted in Council Bluffs, Iowa on Google Cloud Platform and AWS infrastructure protected by Cloudflare, and maintains a localized Spanish-language site for additional market reach.
The product surface spans 25+ modular components including Work Order Software, Repair Ticket Software, Job Scheduling, Online Booking, Customer Database/CRM, Customer Notifications, Inventory and Warehouse Management, Purchase Orders, Stocktaking, Bin Management, Estimating, Invoicing, Payment Processing, Employee Scheduling, Payroll Management, Clock-In/Clock-out, and Business Reporting. Native integrations extend the platform to Shopify (two-way ecommerce sync), Facebook Messenger, Instagram, and Tap to Pay via Stripe and Square, with a public API enabling custom integrations. Built-in AI features include call and voice message transcription with mood insights, AI-suggested customer chat replies, image-based product recognition with automatic background removal, and AI-assisted product imports from supplier Excel files.
The business model is a product-led, tiered monthly subscription with a 7-day free trial (no credit card required) and free onboarding included. Distribution combines self-service website signup, sales-assisted demo booking via Cal.com, and a 20% commission affiliate program across integrators, agencies, bloggers, and suppliers. Orderry serves over 80,500 businesses in 62 countries and reports 11-50 employees. Revenue is not publicly disclosed, and the company has operated largely without external venture capital following a $150,000 Ukrainian Startup Fund grant in 2016.
Orderry firmographics
Firmographics- Name
- Orderry
- Legal name
- Limited Liability Partnership ORDERRY
- Website
- https://orderry.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Orderry is a cloud SaaS platform that unifies work orders, scheduling, CRM, inventory, POS, payments, and AI tools for small and medium-sized service businesses including repair shops, auto service centers, field service operators, and retail stores across 62 countries.
- Ownership category
- akta.pro rank
Orderry industry classification
Industry- Product category
- Field Service Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Omnichannel Commerce & Click-and-Collect Platforms (BPAMAGAL)
Keywords
Where Orderry is headquartered
LocationHeadquarters
- HQ city
- Kyiv
- HQ country
- Ukraine
- HQ region
- Europe
Offices2 records
Markets served
Orderry business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Subscription: Monthly subscription-based software licensing model where customers pay recurring fees to access the platform. Pricing is tiered based on features and subscription scope. Free trial available for evaluation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Starter/Entry Tier - Core features for small businesses |
| Subscription | Monthly | Business Tier - Advanced features and support |
| Freemium | Pay-as-you-go | Free Trial - 7 days free evaluation |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Orderry product offering
Product offeringCore offering
Orderry is a cloud-based SaaS platform that provides an all-in-one business management system for small and mid-sized service businesses, including repair shops, auto repair shops, field service companies, equipment maintenance providers, and retail stores. The platform unifies work orders, scheduling, customer communication, inventory, point-of-sale, payments, and AI-powered automation behind a single interface accessible via web and native mobile apps for technicians and managers.
Product overview
Orderry is a unified all-in-one SaaS platform for small businesses combining core components (web app, mobile app, POS app, and dashboard app) with integrated modules for work order management, CRM, inventory, scheduling, invoicing, payments, and AI tools. The platform serves multiple industries including auto repair, electronics repair, field services, retail, equipment maintenance, and repair shops through specialized industry solutions. Key modules include Work Order Software, Customer Database/CRM, Inventory Management, Employee Scheduling, Payroll Management, Payment Processing, Business Reporting, and AI Tools. All components share a common database and workflow engine with mobile-first design enabling operations from office, on the road, or at the counter.
Differentiator
Problem solved
Functional benefit
Products and services
- Orderry Platform Unified SaaS platform for small service businesses combining work orders, scheduling, CRM, inventory, POS, and payments in a single system, accessible via web and mobile apps, with built-in AI automation.
- Orderry Mobile App Native mobile application for technicians to manage jobs, communicate with customers, and process payments on the go, available on iOS and Android.
- Orderry Dashboard App Mobile business intelligence app that lets owners and managers track business performance, sales trends, and KPIs in real time from anywhere, on iOS and Android.
- Orderry POS App Point-of-sale application for in-counter operations that enables payment processing and sales transactions at the counter for repair shops and retail stores.
- Auto Repair Shop Software Industry-specific solution package for auto repair businesses, including work orders, parts inventory, job scheduling, estimates, e-signature approvals, invoicing, and payments.
- Electronics Repair Shop Software Industry solution for electronics, computer, cell phone, and appliance repair businesses, featuring tickets, parts tracking, device history, scheduling, online approvals, and invoicing.
- Field Service Management Software Field service management solution for cleaning, HVAC, plumbing, electrical, painting, and window/door contractors covering jobs, mobile app, technician dispatching, on-site payments, e-signatures, and time tracking.
- Repair Shop Software General-purpose repair shop solution for tailors, bicycle, jewelry, musical instrument, and marine repair businesses, covering orders, inventory, scheduling, estimates, e-signature approvals, and customer communications.
- Retail Software Retail management solution for auto parts, cosmetics, building materials, jewelry, and flower stores, covering POS, sales, inventory, pricing, customers, invoicing, payments, payroll, tax calculation, and analytics.
- Equipment Maintenance Software Industry solution for power tools and small engine repair and general equipment maintenance, including ticketing, mobile app, inventory, estimating, scheduling, and maintenance history.
Quantifiable outcome
- 80% reduction in routine work through AI tools
- +6 more outcomes
Companies that use Orderry
Customer profileNamed customers9 records
Segments7 records
Ideal customer profiles2 records
Orderry technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability5 records
Feature6 records
Orderry partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- CRM Integrators and DeveloperscoreSystem integrators and developers recommend Orderry to clients as an affordable software package. Earn commission (20% of payments for 12 months) for each referred client that pays.
- Advertising AgenciesminorAdvertising agencies recommend Orderry to clients to increase conversion rates. Earn commissions even after stopping business with referred clients.
- Bloggers and Social Media InfluencersminorBloggers and owners of business-oriented groups recommend Orderry to their audience through reviews and affiliate links, earning commissions from follower activity.
- Business SuppliersminorSuppliers for various business types recommend Orderry to their customers who need software solutions, earning referral commissions.
Scale indicators9 records
Recent moves5 records
Expansion highlights6 records
Orderry competitors and assessment
Company assessmentDirect peers
- Shopmonkey: Shopmonkey is a SaaS platform for auto repair shops offering work orders, estimates, invoicing, inventory, and customer management. It directly competes with Orderry's Auto Repair Shop Software offering and is named as a competitor in Orderry's comparison pages.
- Housecall Pro: Housecall Pro is a field service management platform for home service businesses (HVAC, plumbing, cleaning, electrical). It directly competes with Orderry's Field Service Management Software across overlapping SMB segments.
- ServiceTitan: ServiceTitan is a leading FSM platform primarily serving HVAC, plumbing, and electrical contractors. It is a larger, well-funded incumbent that competes with Orderry in the field services vertical, particularly for multi-trade contractors.
- RepairShopr: RepairShopr is a CRM, ticketing, and POS platform for computer repair shops and MSPs. It is named by Orderry as a competitor, and Orderry offers migration tools from RepairShopr to Orderry, indicating direct overlap in the electronics repair vertical.
- Jobber: Jobber is a field service management platform for small home service businesses including cleaning, HVAC, and landscaping. It overlaps with Orderry's Field Service Management Software offering for SMBs.
- Kickserv: Kickserv is a field service management platform targeting small service businesses. Orderry explicitly names Kickserv as a competitor in its comparison pages, indicating direct overlap in SMB FSM.
- RepairDesk: RepairDesk is a repair shop management software for cell phone, computer, and electronics repair businesses. It is named by Orderry as a competitor and directly overlaps with Orderry's Electronics Repair Shop Software.
- ServiceM8: ServiceM8 is a field service management app for trades and service businesses, primarily in Australia and the UK. It directly overlaps with Orderry's field service management offering for SMBs.
- Workiz: Workiz is a field service management platform for locksmiths, HVAC, appliance repair, and similar trades. It overlaps with Orderry's Field Service Management and Equipment Maintenance Software offerings.
Broad incumbents
- Square Appointments: Square Appointments is part of Block's broader SMB software ecosystem offering scheduling, POS, and payments. It does not specialize in repair shop or technician workflows but overlaps with Orderry's retail and POS functionality for small businesses.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Orderry social profiles
Digital presenceOrderry compliance and trust
Trust signalCompliance1 record
Orderry financial estimates
Financial estimateRevenue estimate
Valuation estimate
Orderry leadership team
Management profileNumber of profiles
Profiles2 records
Orderry funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Orderry M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Orderry
What does Orderry do?
Orderry is a cloud-based SaaS platform that provides an all-in-one business management system for small and mid-sized service businesses, including repair shops, auto repair shops, field service companies, equipment maintenance providers, and retail stores. The platform unifies work orders, scheduling, customer communication, inventory, point-of-sale, payments, and AI-powered automation behind a single interface accessible via web and native mobile apps for technicians and managers.
Is Orderry a public or private company?
Orderry is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Orderry founded?
Orderry was founded in 2015. It employs 11 to 50 people.
Where is Orderry based?
Orderry is headquartered in Kyiv, Ukraine, in the Europe region.
How does Orderry make money?
One revenue line is on record: saaS Subscription.
Who are Orderry's main competitors?
Direct peers on record are Shopmonkey, Housecall Pro, ServiceTitan, RepairShopr, Jobber, Kickserv, RepairDesk, ServiceM8 and Workiz. Square Appointments is listed as a broad incumbent.
Does Orderry have an API?
Yes. Orderry provides a Public API accessible via https://orderry.readme.io/ for developers to build custom integrations and automations with the Orderry platform. Developer documentation is at orderry.readme.io.
What industry is Orderry in?
Orderry's product category is Field Service Management Software. Its primary akta.pro industry code is BPAMAGAL, Omnichannel Commerce & Click-and-Collect Platforms. Its NAICS code is 518 and its SIC code is 7370.