Treat at Home

What Treat at Home does

Treat at Home Healthcare Private Limited is a Chennai-headquartered digital health marketplace founded in 2018 that connects patients with verified doctors, nurses, physiotherapists, caretakers, and diagnostic partners for on-demand home-based healthcare. The platform is offered through Android and iOS apps, a web app, and a Tamil Nadu-specific phone-based direct booking line (+91 94422 22700, 7am-8pm, seven days a week), serving individual patients and families as the primary segment and corporates (hotels, IT firms, hospitals) as a secondary segment.

The platform's product catalogue spans eight-plus service categories: Home Doctor Visit, Tele-Consultation, Home Nurse, Personal Caretaker, Home Physio, Lab Tests at Home, Medicine Delivery, Hospital Appointments, and Ambulance Booking, plus specialized packages such as TAH Covid Home Care and Medical Equipment Rental. Underlying technology consists of an AI-enabled booking and matching engine, real-time GPS-based live provider tracking, and remote patient monitoring for vitals. Distribution rests on a self-serve app flow plus assisted phone booking, supported by channel partnerships with Apollo Diagnostics, Medall Diagnostics, Orange Health, Anderson Diagnostics, Aarthi Scans, OneHealth Hospital, Hamsa Rehab, and India Home Healthcare, and corporate programs with Infosys, Trident Hotel Chennai, and Hotel Park Elanza. Marketing is driven by content/PR across Zee Tamil, Analytics Insight, SiliconIndia, Your Story, Medicircle, Voice of Healthcare, GHP News, Best Startup Asia, Geospatial World, and Vikatan.

The company earns revenue primarily on a per-transaction take-rate basis: commissions on home doctor visits, home nursing, caretaker bookings, physiotherapy, lab test referrals, medicine delivery, ambulance bookings, and tele-consultations priced at Rs.500-1,000 per session, with a secondary subscription stream from corporate advertising at Rs.6,000-10,000 per year. The operating legal entity is Treat at Home Healthcare Private Limited (CIN: U72200TN2018PTC121998), led by co-founder and CEO Dr. Ajmal Saleem with Dr. Saleem serving as founder/mentor and a CTO (Raj Ganesh); the company is founder-led, private, with no disclosed venture capital backing and a single disclosed cash raise of approximately $100,000 in July 2023 alongside non-dilutive accelerator participation from Microsoft for Startups (2022), Google for Startups (2023), and 10000 Start-Ups (2021).

Name

Treat at Home

Legal name

Treat at Home Healthcare Private Limited

Website

https://treatathomes.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Treat at Home is a Chennai-founded, pan-India digital home-healthcare marketplace that connects patients with verified doctors, nurses, caretakers, physiotherapists, and diagnostic partners across eight-plus on-demand service categories through mobile, web, and phone channels.

Ownership category

akta.pro rank

Product category

Home Healthcare Services Marketplace

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Home Health & In-Home Care Referral Marketplaces (HLALALAH)

akta.pro secondary industries

Hospital-at-Home & Acute-at-Home Remote Monitoring (step-down, escalation workflows) (HLALAFAH), In-Home Medication Administration (Nurse-Delivered) (HSABALAF)

Keywords

• Home healthcare services
• Doctor home visits
• Telemedicine platform
• Home nursing care
• Medical service marketplace

Headquarters

HQ city

Chennai

HQ country

India

HQ region

Asia

Offices2 records

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Home Doctor Visit Commission: Platform collects payment for home doctor visits and takes a transaction fee/commission from service providers
2. Home Nurse Services: Revenue from booking home nursing services with channel partner nurses
3. Caretaker Services: Booking fees from personal caretaker services at home
4. Home Physiotherapy: Revenue from certified physiotherapist home visits
5. Lab Test Referrals: Commission from diagnostic lab test sample collection and delivery services
6. Medicine Delivery: Same-day medicine delivery revenue from prescriptions
7. Tele-Consultation: Video and phone consultations with specialists, typically Rs.500-Rs.1000 per session
8. Ambulance Booking: Emergency ambulance service facilitation with charges per tariff

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

Treat at Home is a digital health marketplace app that connects patients with verified third-party healthcare providers for on-demand home medical services, including doctor visits, tele-consultations, home nursing, caretakers, physiotherapy, home lab sample collection, medicine delivery, ambulance booking, and hospital appointments. The platform monetizes primarily through transaction-based commissions and booking fees paid by service providers for each completed booking, with additional subscription fees for corporate advertising partnerships.

Product overview

Treat at Home is a digital health tech platform and marketplace that connects patients with healthcare providers for on-demand home medical services throughout India. The platform operates as a two-sided marketplace connecting verified doctors, nurses, physiotherapists, and caretakers with patients. Core services include Home Doctor Visits and Tele-Consultation, supplemented by value-added services such as Home Nurse, Personal Caretaker, Home Physio, Lab Tests at Home, Medicine Delivery, Hospital Appointments, and Medical Equipment Rental. The company also offers specialized packages including TAH Covid Home Care and ambulance booking for emergencies. Services are bookable via mobile app (Android/iOS), web browser, or direct phone call.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Doctor Visit Qualified home doctors visit patients at their doorstep anytime, anywhere, providing in-person medical consultations. This is the core service of the Treat at Home platform, designed for patients seeking convenient home-based medical care without hospital visits.
• Tele-Consultation Remote video or phone consultation with specialists allowing patients to get medical feedback and clarify doubts without in-person visits. Pricing ranges from Rs. 500 to Rs. 1,000 per consultation, with longer calls potentially incurring higher charges. Designed for patients and families seeking remote specialist access.
• Home Nurse Professional nursing care delivered at home, suited for post-operative and bedridden patients requiring medical assistance. Quote-based pricing depending on service requirements and duration, intended for families needing skilled nursing support at home.
• Personal Caretaker Trained caretakers assist patients or elderly individuals with non-medical day-to-day activities at home. More affordable than nurse service, intended for non-medical aide scenarios such as companionship and daily living support.
• Home Physio Certified physiotherapists provide personalized healing plans and physiotherapy sessions at patients' homes. Designed for patients recovering from surgery, injury, or managing chronic musculoskeletal conditions.
• Lab Tests at Home Home sample collection for laboratory tests with electronic delivery of results. Diagnostic partners include Apollo Diagnostics, Anderson Diagnostics & Labs, Orange Health, Medall Diagnostics, and Aarthi Scans and Labs, enabling a wide range of pathology tests at home.
• Medicine Delivery Same-day prescription medicine delivery to the patient's home upon acceptance of the order. Designed for patients who need medications delivered after tele-consultations or home doctor visits.
• Hospital Appointments Platform to view, compare, and book services available in clinics and hospitals in the user's area. Allows patients to access in-person specialty and diagnostic appointments through Treat at Home's partner network.
• Ambulance Booking Emergency ambulance service accessible through the app, with automatic SMS and email notifications sent to emergency contacts. Charged per Treat at Home tariff, subject to availability. Designed for patients and families needing emergency medical transport.
• Medical Equipment Rental Rental service for medical equipment needed for home healthcare, enabling patients to access devices required for recovery or chronic condition management at home without purchasing them outright.
• Second Opinion Access to medical second opinions via calls and video chat from qualified specialists, allowing patients to obtain additional expert review on diagnoses or treatment plans without traveling.
• TAH Covid Home Care Contact-less home care package for COVID-19 patients with mild symptoms, using telemedicine for routine vital monitoring over a 15-day recovery period. Designed to keep COVID-positive patients safely monitored at home while reducing hospital exposure.

Quantifiable outcome

• 60% customer retention rate across 3500+ completed services
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core, major and supporting.

• OneHealth Hospital VandalurcoreStrategic or Co-development Partner24x7 Cardiac, Trauma and Emergency hospital partnership for referrals and emergency transfers. Contact: 04422752555, 9445025558. Provides backup for critical cases requiring hospital admission.
• Apollo DiagnosticscoreChannel Partner/ Reseller/ DistributorExpert diagnostic services partner for lab test referrals and home sample collection. Part of Apollo Hospitals ecosystem known for diagnostic expertise.
• Anderson Diagnostics & LabscoreChannel Partner/ Reseller/ DistributorDiagnostic lab partner for comprehensive lab testing services with home sample collection capability. Contact: 044 43539444.
• Orange HealthcoreChannel Partner/ Reseller/ Distributor60-minute home lab test partner offering rapid diagnostic services. Part of growing diagnostic network for quick turnaround times.
• Medall DiagnosticsmajorChannel Partner/ Reseller/ DistributorIndia's Largest Integrated Diagnostic Provider partner offering comprehensive diagnostic services across multiple modalities.
• Aarthi Scans and LabsmajorChannel Partner/ Reseller/ DistributorDiagnostic imaging and lab services partner for radiology and pathology tests with home collection options.
• Hamsa RehabsupportingChannel Partner/ Reseller/ DistributorRehabilitation services partner in Chennai for physiotherapy and rehabilitation needs.
• Trident Hotel ChennaisupportingGTM or Marketing PartnerPremium hotel partner for corporate healthcare services and guest medical assistance.
• Hotel Park Elanza ChennaisupportingGTM or Marketing PartnerHotel partner for on-demand medical services for guests and staff healthcare needs.
• InfosyssupportingGTM or Marketing PartnerIT corporate partner for employee healthcare benefits and corporate wellness programs.
• India Home HealthcarecoreStrategic or Co-development PartnerHome healthcare company partnership for service expansion and care coordination across South India.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Portea Medical: India's largest home healthcare provider offering doctor visits, nursing, physio and lab sample collection at home. Direct competitor on the home doctor/clinical services side, with deeper capital and broader city coverage.
• Practo: Online doctor consultation and clinic appointment marketplace that has expanded into home healthcare services in India. Competes directly on tele-consultation and booked clinical services.
• HealthCare atHOME (HCAH): Provider of home healthcare, ICU-at-home, cancer and post-surgical care across India. Closely matches Treat at Home's in-home clinical and nursing offerings with a more enterprise/B2C payer mix.
• Nightingales Home Health Services: Medwell Ventures-backed home health company delivering doctor visits, nursing, physio and chronic care at home. Operates in the same categories and overlapping South Indian geographies as Treat at Home.
• Care24: Mumbai-based home healthcare services platform offering attendants, nurses, physiotherapists and doctor visits. Comparable marketplace model with focus on metro Indian cities.
• Zoctr Health: Aggregator offering home doctor, nursing, lab and equipment rental services across Indian cities. Mirrors Treat at Home's multi-service marketplace positioning in overlapping geographies.

Broad incumbents

• Apollo HomeCare: Hospital-backed home healthcare arm of Apollo Hospitals providing nursing, attendant, physio and elder care. Larger incumbent with brand and clinical infrastructure advantages; comparable across most service lines.

Emerging players

• Tata 1mg (incl. TATA Health): Digital health platform combining e-pharmacy, teleconsultation and diagnostics. Overlaps with Treat at Home on tele-consult, lab tests and medicine delivery but from a pharmacy-led starting point.
• mFine: AI-driven online doctor consultation platform partnered with hospitals; competes primarily on tele-consultation and second opinion — overlapping with Treat at Home's tele and second-opinion services.

Regional players

• India Home Healthcare: Existing named partner of Treat at Home providing home healthcare across South India; comparable in service mix but operates more as a direct provider than a marketplace platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/treatathomes
• Facebookfacebook.com/treatathomes
• LinkedInlinkedin.com/company/treatathomes

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds4 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Treat at Home