Artificial Nerds
Artificial Nerds is a Mexico City-based AI automation company that builds autonomous conversational agents, voice bots, and workflow tools for enterprise clients. It primarily serves financial services, insurance, and government organizations in Mexico and Latin America through WhatsApp, voice, and omnichannel platforms with integrated conversational payments.
- Company typePrivate
- Founded2017
- HeadquartersMexico City, Mexico
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Artificial Nerds does
Artificial Nerds S.A.P.I. de C.V. is a Mexico City-headquartered enterprise software company, founded in 2017, that builds an AI-powered conversational automation platform used to convert customer interactions into measurable commercial outcomes — payments, leads, and service resolutions. The platform comprises three core products — Nerds Agents (autonomous AI agents with memory, reasoning, and sub-agent orchestration), Nerds Workflows (intelligent flow automation for structured processes), and Nerds Voice (AI voice agents for telephony) — unified across WhatsApp, SMS, email, web, and voice channels and connected to CRMs, ERPs, and payment gateways. A built-in conversational payment module, processed through the SPUG system with Getnet/Santander as gateway, and a Contact Center with human-handoff complete the functional surface.
The company monetizes through two complementary streams: a 5% transaction commission (plus VAT) on payments processed inside conversations, and quote-based enterprise subscription/platform fees. It sells primarily through direct enterprise field sales and a Business Partner channel program, and serves a customer base of 50+ organizations concentrated in Mexican financial services (Getnet, Monte Piedad, Relámpago, Solidar), insurance (Grupo Nacional Provincial, Seguros Monterrey, Primero Seguros), government (Chihuahua, Puebla, Guadalajara, Jalisco), and enterprise consumer brands (PepsiCo, Papa John's, GNC, Dunkin'). Its technology depends on third-party LLMs (notably Google's Gemini 2.0 Flash) and on official partnerships with WhatsApp/Meta, Google Cloud, and AWS; the platform holds ISO/IEC 27001:2022 and IQNET certifications supporting regulated and government workloads.
Operationally, Artificial Nerds is a privately held, bootstrapped-to-modestly-funded company (only $100,000 in disclosed seed funding at founding) with 11–50 employees and a Latin America regional footprint that includes limited USA exposure. The leadership team comprises CEO César Cardenas, co-founder/CTO Vicente Guerra, and COO Nayely Aguilera. Product velocity through 2024–2025 — voicebots, contact center, mobile apps, Gemini 2.0 Flash, AI Modules — indicates active platform investment, though the absence of subsequent disclosed funding rounds and the bounded headcount suggest a controlled-growth posture rather than venture-backed hyper-scaling.
Artificial Nerds firmographics
Firmographics- Name
- Artificial Nerds
- Legal name
- Artificial Nerds S.A.P.I. de C.V.
- Website
- https://nerds.ai
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Artificial Nerds is a Mexico City-based AI automation company that builds autonomous conversational agents, voice bots, and workflow tools for enterprise clients. It primarily serves financial services, insurance, and government organizations in Mexico and Latin America through WhatsApp, voice, and omnichannel platforms with integrated conversational payments.
- Ownership category
- akta.pro rank
Artificial Nerds industry classification
Industry- Product category
- Conversational AI Platform
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
- akta.pro secondary industries
- AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ), Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF), Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)
Keywords
Where Artificial Nerds is headquartered
LocationHeadquarters
- HQ city
- Mexico City
- HQ country
- Mexico
- HQ region
- Latin America
Offices1 record
Markets served
Artificial Nerds business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Transaction Commission: A commission of 5% plus Value Added Tax on the amount of each transaction processed through the platform. Transactions are conducted in Mexican pesos through the SPUG payment system.
- Platform Usage Fees: Fees for access to and use of the AI automation platform, including AI agents, workflows, voice bots, and integrations. Pricing appears to be quote-based for enterprise clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Transaction-based pricing: 5% commission + VAT per transaction |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels7 records
Artificial Nerds product offering
Product offeringCore offering
Artificial Nerds provides an enterprise conversational AI automation platform (the Nerds Platform) that enables businesses to deploy autonomous AI agents, intelligent workflows, and AI voice bots across chat and phone channels. The platform unifies WhatsApp, email, SMS, web, and voice interactions and includes a conversational payment module that turns conversations into secure transactions. It is sold to enterprises in financial services, insurance, and government sectors in Latin America through direct enterprise sales and a Business Partner channel program.
Product overview
Artificial Nerds offers a modular enterprise AI agent platform centered on the Nerds Platform, which includes three core products: Nerds Agents (autonomous AI agents with memory and decision-making), Nerds Workflows (flow-based automation for structured processes), and Nerds Voice (AI voice agents for phone calls). The platform provides an omnichannel experience across web, WhatsApp, email, SMS, and voice channels with unified context. Supporting modules include AI Conversational Payment (transactional payments in conversation), AI Marketing & Sales, and AI Customer Service, alongside platform components like Contact Center, No-Code Builder, Data Analytics, Campaigns, and Dynamic Integrations. Solutions are tailored for financial services, insurance, government/public sector, with a Business Partner program for channel partners.
Differentiator
Problem solved
Functional benefit
Brands
- Nerds Platform: A platform for operating intelligent conversations, centralizing channels, agents, integrations, analytics and operation tools.
- Nerds Agents
- Nerds Workflows
- Nerds Voice
- AI Conversational Payment
- AI Marketing & Sales
- AI Customer Service
Products and services
- Nerds Platform Centralized enterprise platform for creating, operating, and scaling AI agents. Consolidates channels (web, WhatsApp, email, SMS, voice), agents, integrations, analytics, and operational tools to automate complex conversations across multiple channels. Sold to enterprise customers in financial services, insurance, government, and retail.
Quantifiable outcome
- Up to 98% of queries can be automated with AI
- +4 more outcomes
Companies that use Artificial Nerds
Customer profileNamed customers11 records
Segments4 records
Ideal customer profiles4 records
Artificial Nerds technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability10 records
Feature10 records
Artificial Nerds partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core, strategic and minor.
- Google CloudcoreCloud infrastructure provider. Artificial Nerds runs on Google Cloud Platform with all data encrypted both in transit and at rest. Provides the foundational infrastructure for the AI automation platform.
- Amazon Web Services (AWS)coreCloud infrastructure provider with encrypted data storage using AES encryption method. Provides additional cloud infrastructure alongside Google Cloud.
- Meta (Facebook)coreOfficial Meta Business Partner and WhatsApp Business Partner. Enables native integration with WhatsApp, Facebook Messenger, and Meta's business messaging platforms.
- WhatsAppcoreOfficial WhatsApp Business Partner providing preferential access to WhatsApp Business API for conversational automation solutions.
- MIT (Marketing, Ideas and Technology, S.A. de C.V.)corePayment processing partner operating the SPUG payment system. Handles all banking transactions and collections for the platform.
- Santander (Getnet)corePayment gateway partner providing secure payment processing with 3D Secure. Enables transactional chatbot capabilities.
- HackmetrixstrategicCybersecurity vendor providing specialized support for implementation and maintenance of the Information Security Management System (SGSI).
- GetnetstrategicBusiness Partner in the Nerds partner program. Offers AI automation solutions to their existing enterprise client base.
- CIV DigitalminorBusiness Partner offering conversational AI solutions to their enterprise clients.
- MITminorBusiness Partner in the Nerds partner program.
- AtentostrategicGlobal customer relationship management company and Business Partner offering AI automation to enterprise clients.
- Scale RadicalminorBusiness Partner offering AI solutions through their service portfolio.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Artificial Nerds competitors and assessment
Company assessmentDirect peers
- Cognigy: Enterprise conversational and contact center AI platform offering AI agents, voice automation, and workflow integration with CRMs/ERPs. Closely comparable in product mix (agents + voice + integrations), enterprise customer focus, and partner-led distribution model.
- boost.ai: Enterprise conversational AI platform specializing in virtual agents for banking, insurance, and public sector across Europe and the Americas. Comparable in regulated-vertical focus, AI agent capabilities, and emphasis on self-service automation rates.
- Sinch (Chatlayer): Global CPaaS and conversational AI provider (including former Chatlayer brand) offering messaging, voice, and AI-powered customer engagement. Comparable in omnichannel messaging, voice AI, and WhatsApp-centric enterprise solutions across multiple geographies.
- Aisera: Enterprise AI agent platform offering autonomous AI agents, workflow automation, and contact center AI for IT, HR, and customer service. Comparable in agentic AI architecture, enterprise platform positioning, and use of generative AI/LLMs for autonomous task execution.
- Inbenta: Conversational AI and automation platform with strong presence in Spanish-speaking markets and LATAM, offering chatbots, semantic search, and customer service automation. Highly relevant peer given shared Spanish-language market focus and similar enterprise customer base.
- Haptik: Conversational AI platform offering AI agents, WhatsApp commerce, and customer service automation, now part of Reliance Jio. Comparable in WhatsApp-native commerce focus, AI agent capabilities, and enterprise customer engagement in emerging markets.
- Yellow.ai: Global enterprise conversational AI platform offering omnichannel chatbots, voice bots, and AI agents across customer service, sales, and marketing. Closely comparable to Artificial Nerds in product architecture, omnichannel strategy, and enterprise target customer, with significantly larger scale and capital base.
- Kore.ai: Enterprise conversational AI and agent platform serving banking, insurance, healthcare, and government with autonomous AI agents, no-code tools, and omnichannel deployment. Directly comparable in agent-centric architecture, vertical focus, and enterprise go-to-market motion.
Broad incumbents
- LivePerson: Established enterprise conversational AI and contact center platform serving large global brands across financial services, retail, and telecom. Comparable in conversational AI capabilities and enterprise customer service focus, but with significantly broader portfolio and global scale.
- Genesys: Global contact center and customer experience platform with native AI, voice, and digital channels, serving enterprise and government clients worldwide. Comparable in contact center AI and voice automation capabilities, with much larger scale and broader product portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Artificial Nerds social profiles
Digital presenceArtificial Nerds compliance and trust
Trust signalCompliance3 records
Artificial Nerds financial estimates
Financial estimateRevenue estimate
Valuation estimate
Artificial Nerds leadership team
Management profileNumber of profiles
Profiles4 records
Artificial Nerds funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Artificial Nerds M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Artificial Nerds
What does Artificial Nerds do?
Artificial Nerds provides an enterprise conversational AI automation platform (the Nerds Platform) that enables businesses to deploy autonomous AI agents, intelligent workflows, and AI voice bots across chat and phone channels. The platform unifies WhatsApp, email, SMS, web, and voice interactions and includes a conversational payment module that turns conversations into secure transactions. It is sold to enterprises in financial services, insurance, and government sectors in Latin America through direct enterprise sales and a Business Partner channel program.
Is Artificial Nerds a public or private company?
Artificial Nerds is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Artificial Nerds founded?
Artificial Nerds was founded in 2017. It employs 11 to 50 people.
Where is Artificial Nerds based?
Artificial Nerds is headquartered in Mexico City, Mexico, in the Latin America region.
How does Artificial Nerds make money?
Two revenue lines are on record. Transaction Commission is the primary driver. The others are platform Usage Fees.
Who are Artificial Nerds's main competitors?
Direct peers on record are Cognigy, boost.ai, Sinch (Chatlayer), Aisera, Inbenta, Haptik, Yellow.ai and Kore.ai. Broad incumbents are LivePerson and Genesys.
Does Artificial Nerds have an API?
Yes. Nerds API enables developers to build and automate interactions on the platform. Key capabilities include: sending messages (including images in base64), managing groups (list, create, update, delete groups; assign/remove advisors), managing pickup locations/branches, generating payment links and querying payments, sending WhatsApp templates/HSM, and webhook management. HTTP requests originate from public IP 54.213.148.222 for whitelist configuration. Developer documentation is at nerds.notion.site/Documentaci-n-API-77a08e24d2a34c098fcd24658041e842.
What industry is Artificial Nerds in?
Artificial Nerds's product category is Conversational AI Platform. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of HDAEANAJ, AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs). Its NAICS code is 513210 and its SIC code is 7372.