Jurin AI

What Jurin AI does

Jurin AI (Jurin AI Inc. / 樹林AI株式会社) is a Tokyo-headquartered AI startup that builds autonomous AI agent software for enterprise communication and workflow automation. Its core product, the Jurin.AI platform, deploys dual-mode agents (Autopilot and Copilot) that handle 90% of routine emails, phone calls, and chats in 105+ languages with sub-0.7-second response times, while executing end-to-end backend workflows against enterprise systems such as SAP, Salesforce, HubSpot, Slack, and Microsoft 365. The underlying technology is "Jurin Fusion," a proprietary meta-model that orchestrates multiple underlying AI providers (OpenAI, Anthropic, Google Gemini, Perplexity, Mistral, Hugging Face) into a single multi-model, multi-modal architecture, supported by a knowledge-grounded RAG layer designed to suppress hallucinations.

The company targets large Japanese enterprises and multinationals, and reports adoption by 34 of Japan's top 100 enterprises across real estate, finance, electronics, e-commerce, infrastructure/logistics, media, and government/public sector verticals. It monetizes primarily through subscription contracts (cloud SaaS, on-premise, hybrid, and VPC deployments) combined with outcome- and usage-based pricing tied to measurable workload reduction, with reported ROI of up to 20x relative to traditional staffing. Distribution is partner-led: approximately 90% of revenue flows through white-label OEM arrangements and channel partners, while direct enterprise sales represent roughly 10%. The company operates across Japan, Korea, Singapore, the United States, the United Kingdom, India, Malaysia, Thailand, and Indonesia, and holds SOC 2 Type I certification with GDPR-compliant DPAs in place.

Commercially, the company exited stealth in November 2025, appointed Yukihiro Osawa (President of Dolby Laboratories Japan) as Representative Director & Chairman in May 2026 to drive global expansion, and in June 2026 announced a co-development partnership with Space Tree Corporation to launch an "AI Concierge" phone agent product. It maintains a 11–50 person organization, has no publicly disclosed funding rounds, and operates with a founder-heavy ownership structure that allocates equity to early employees.

Name

Jurin AI

Legal name

Jurin AI Inc.

Website

https://jurin.ai

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

11–50 employees

Short description

Jurin AI is a Tokyo-based AI agent platform serving 34 of Japan's top 100 enterprises with autonomous, end-to-end workflow automation across email, phone, chat, and enterprise backend systems using its proprietary Jurin Fusion multi-model orchestration architecture.

Ownership category

akta.pro rank

Product category

Enterprise AI Agent Platform

NAICS

Software Publishers (5132), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYHDAEANAJ

AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Artificial Intelligence Platforms for Enterprise

SECONDARYHDAEANAG

Responsible AI, Security & Privacy Platforms (Safety, Guardrails, PII)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Artificial Intelligence Platforms for Enterprise

SECONDARYBPAEAIAF

Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Digital Workplace & End-User Computing Services

Keywords

• Enterprise AI agents
• Workflow automation platform
• Customer communication AI
• Omnichannel AI agents
• AI business process outsourcing

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Subscription-Based AI Agent Service: Core revenue stream from AI agent subscriptions billed on recurring monthly, quarterly, or annual cycles. Subscriptions are available as cloud (SaaS), on-premise, hybrid, or VPC-isolated deployments. The company offers a Low Cost Trial / Proof-of-Concept (PoC) period for subscriptions.
2. Outcome-Based / Value-Based Pricing: Flexible performance-linked pricing model where customers pay based on measurable business outcomes (workload reduction, resolution speed improvement, CSAT improvement, cost optimization). Value/resolved-ticket-based pricing means no charge if value is not delivered. Usage-based option also available with zero charge when usage is zero.
3. White-Label OEM / Licensing: A significant portion of revenue (~90%) comes from white-label OEM partnerships where Jurin AI's platform is embedded under partner brands, with direct sales accounting for approximately 10%.
4. Professional Services: Full managed professional services for enterprise onboarding, integration, tuning, and custom requirements, delivered by dedicated customer success teams including forward-deployed engineers. Both self-service and full managed service paths available.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels9 records

Core offering

Jurin AI builds and sells the Jurin.AI agent platform that autonomously handles enterprise communications (email, phone, SMS, WhatsApp, LINE, chat) and end-to-end business workflows. The platform uses dual-mode Autopilot/Copilot agents powered by a proprietary Jurin Fusion meta-model that orchestrates multiple frontier AI models, supporting 105+ languages and integrating with 100+ enterprise tools. It is delivered as cloud SaaS, on-premise, hybrid, or VPC-isolated deployments under subscription, usage-based, or outcome-based pricing, with significant white-label OEM embedding.

Product overview

Jurin AI offers a single unified AI Agent platform (Jurin.AI) designed for enterprise communication automation and workflow management. The platform operates through autonomous AI agents with dual modes: Autopilot for fully automated handling of 90%+ of routine communications and tasks, and Copilot for human-in-the-loop assistance. Key capabilities include 105+ language support with 0.7-second response times, end-to-end workflow automation connecting frontend communications to backend systems, 200+ native integrations with enterprise tools (CRM, ERP, productivity), and intelligent knowledge management. The platform supports omnichannel communications (email, phone, chat, messaging apps), task automation, calendar management, and analytics dashboards. Jurin AI also offers white-label capabilities for partners and custom integration options via REST/GraphQL APIs for enterprise customers. The company targets B2B enterprises, customer support operations, retail, real estate, healthcare, infrastructure, and finance sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Jurin.AI Platform Unified AI Agent platform for high-performing enterprises that automates business communication (email, phone, SNS) and end-to-end workflows via dual-mode Autopilot/Copilot agents, with 0.7-second response times, 105+ language support, 90% automation of routine communications, and 200+ native integrations with enterprise tools including CRM, ERP, and communication platforms.
• Enterprise Managed Professional Services Full managed service for enterprise onboarding, integration, tuning, and custom requirements, delivered by dedicated customer success teams including forward-deployed engineers, with both self-service and managed paths available.

Quantifiable outcome

• 90% reduction in daily communication workload (from 10 hours/day to under 1 hour)
• +9 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration32 records

AI capability10 records

Feature11 records

Partnerships

28 partnerships are on record, tiered core.

• 株式会社スペースツリー (Space Tree Corporation)coreStrategic or Co-development Partner · 2 June 2026Joint development partnership for AI Concierge (AI電話代行), an AI-powered reception and phone agent combining workplace solutions with AI agent capabilities. Launch planned for June 2026. Space Tree provides workplace integration while Jurin AI provides the AI agent engine.
• SAPcoreTechnology or IntegrationNative integration with SAP for enterprise data and workflow automation. Jurin AI connects SAP data and business processes to automate end-to-end enterprise operations.
• SalesforcecoreTechnology or IntegrationNative integration with Salesforce for customer data and CRM activity synchronization. Jurin AI syncs customer data and CRM workflows to enable automated customer engagement.
• HubSpotcoreTechnology or IntegrationNative integration with HubSpot for lead, contact, and pipeline management. Enables automated marketing and sales workflow automation through HubSpot CRM.
• SlackcoreTechnology or IntegrationNative integration with Slack for real-time updates and alerts. Agents operate directly within Slack channels for team collaboration and communication automation.
• Microsoft TeamscoreTechnology or IntegrationNative integration with Microsoft Teams for instant team updates and alignment. Agents bring automated workflows directly into Teams channels.
• ZoomcoreTechnology or IntegrationNative integration with Zoom for meeting synchronization, recording management, and transcript handling. Automated follow-ups and scheduling tied to Zoom meetings.
• WhatsAppcoreTechnology or IntegrationNative WhatsApp integration for managing and responding to WhatsApp conversations. Omnichannel support across WhatsApp alongside LINE, SMS, and other messaging platforms.
• LINEcoreTechnology or IntegrationNative LINE integration for managing LINE messages. Particularly important for Japanese market presence where LINE is a dominant messaging platform.
• NotioncoreTechnology or IntegrationNative Notion integration allowing AI agents to read, update, and reference Notion pages as part of knowledge management and workflow automation.
• AsanacoreTechnology or IntegrationNative integration with Asana for task and project progress tracking. Workflow automation triggers and updates within Asana project management.
• OraclecoreTechnology or IntegrationNative Oracle integration for secure data connection and business logic execution. Enables enterprise database integration for AI-powered automation.
• GitHubcoreTechnology or IntegrationNative GitHub integration for syncing commits, pull requests, and repository activity. Automated workflows triggered by GitHub events for developer-centric operations.
• Google Workspace (Gmail, Drive, Calendar, etc.)coreTechnology or IntegrationNative integration with Google Workspace (Gmail, Google Drive, Google Calendar, Google Docs) for email management, file organization, and calendar automation.
• Microsoft 365 (Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint)coreTechnology or IntegrationNative Microsoft 365 integration for email, calendar, document management, and productivity workflow automation across the Microsoft ecosystem.
• OpenAIcoreTechnology or IntegrationOne of the underlying AI model providers powering Jurin Fusion. Jurin AI has a GDPR-compliant Data Processing Addendum with OpenAI ensuring customer data is not used for model training.
• AnthropiccoreTechnology or IntegrationOne of the underlying AI model providers powering Jurin Fusion's multi-model orchestration architecture.
• Google (Gemini / Vertex AI)coreTechnology or IntegrationOne of the underlying AI model providers powering Jurin Fusion. Contributes multi-modal AI capabilities to the meta-model architecture.
• AWS (Amazon Web Services)coreTechnology or IntegrationPrimary cloud infrastructure provider. AWS hosts Jurin AI's cloud infrastructure with regional containment ensuring customer data stays within the country for compliance.
• GCP (Google Cloud Platform)coreTechnology or IntegrationSecondary cloud infrastructure provider providing regional containment and compliance options. GCP supports Firebase Cloud Messaging for mobile push notifications.
• 1PasswordcoreTechnology or IntegrationIdentity and access management solution used for secure credential management across Jurin AI's enterprise operations.
• Apple (Apple Business Manager / MDM / APNs)coreTechnology or IntegrationApple Business Manager and MDM for enterprise device security and management. Apple Push Notification service (APNs) for iOS mobile push notifications.
• Firebase (Google LLC)coreTechnology or IntegrationFirebase Cloud Messaging used for mobile push notification delivery on Android devices.
• SigNozcoreTechnology or IntegrationEnd-to-end distributed tracing via SigNoz for performance optimization and full-stack observability across Jurin AI's infrastructure.
• PostHogcoreTechnology or IntegrationProduct analytics and user insights platform used for error tracking, anomaly detection, and feature usage analytics.
• SentrycoreTechnology or IntegrationError tracking and monitoring service for application stability and real-time issue detection.
• Amazon SEScoreTechnology or IntegrationAmazon Simple Email Service used for transactional and marketing email delivery.
• GitHub (Actions / Copilot)coreTechnology or IntegrationSource control and CI/CD via GitHub and GitHub Actions for automated deployment pipelines.

Scale indicators13 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Sierra AI: Sierra builds AI agents for enterprise customer experience, directly comparable to Jurin AI's autonomous agent platform. Both target large enterprises with conversational AI agents that execute end-to-end workflows rather than just answering questions, and both emphasize reliability, security, and outcome-based value.
• Decagon: Decagon provides AI agent solutions for enterprise customer support, with a focus on autonomous resolution of customer issues across chat and voice channels. Like Jurin AI, it targets large enterprise customers and emphasizes end-to-end workflow execution rather than deflective chatbots.
• Kore.ai: Kore.ai is an enterprise conversational AI and agent platform serving large organizations with multi-channel virtual assistants and workflow automation. It is comparable to Jurin AI in both target customer (large enterprises) and capability set (omnichannel agents with backend integrations).
• Yellow.ai: Yellow.ai offers an enterprise AI agent platform for customer support and employee experience across chat, voice, and messaging channels. Its multi-model, multi-channel agent capabilities and enterprise focus directly overlap with Jurin AI's offering.
• Cognigy: Cognigy provides an enterprise AI agent platform for customer service automation, with multilingual support, voice and chat agents, and deep backend integrations. It targets the same large-enterprise customer service automation market as Jurin AI.
• Aisera: Aisera builds AI agents and copilots for enterprise customer service, IT support, and operations. It is comparable to Jurin AI in autonomous agent capabilities, enterprise focus, and emphasis on reducing human labor cost across communication workflows.
• Forethought: Forethought provides AI agents specifically for customer support automation, including autonomous resolution and human-in-the-loop workflows. Its target customers and use cases (support deflection, ticket resolution, agent assistance) align closely with Jurin AI's enterprise support focus.

Broad incumbents

• Salesforce (Agentforce / Einstein): Salesforce offers Agentforce and Einstein, broad enterprise AI agent capabilities embedded in the Salesforce CRM platform. As one of Jurin AI's integration partners and a competitor for the same enterprise AI agent budget, it is a relevant broad incumbent.
• Microsoft (Copilot / Dynamics 365 Customer Service): Microsoft's Copilot stack and Dynamics 365 Customer Service represent a broad enterprise AI agent offering with deep Office 365 integration. Jurin AI integrates with Microsoft 365 but also competes for the same enterprise AI agent spend.

Regional players

• PKSHA Technology: PKSHA Technology is a Japan-based AI company providing natural language processing and machine learning solutions, including conversational AI for enterprise customers. As a regional Japanese AI player, it competes for the same Japan enterprise AI agent mindshare and budget as Jurin AI.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/jurin_ai_inc
• Facebookfacebook.com/jurinaiofficial
• LinkedInlinkedin.com/company/jurinaiofficial
• Instagraminstagram.com/jurinaiofficial

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jurin AI