vWork
vWork is a New Zealand-based SaaS provider of cloud job scheduling and dispatch software for fleet-based field service businesses of 15 to 200-plus mobile workers, serving transport, landscaping, HVAC, healthcare, and gas verticals across approximately 10 countries with primary markets in Australia and New Zealand.
- Company typePrivate
- Founded2011
- HeadquartersAuckland, New Zealand
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What vWork does
vWork is a privately held New Zealand-based SaaS company that provides cloud-based job scheduling and dispatch software for fleet-based field service operations. The platform is designed for fleets of 15 to 200-plus drivers and mobile workers and is built on a template-configurable architecture that allows customers to model existing workflows without process redesign. Native iOS and Android applications support drivers and field workers, while dispatcher, customer, and health-and-safety modules cover the full delivery lifecycle from scheduling through proof-of-delivery to automated invoicing. Differentiated features include first-to-market three-way SMS communication between dispatcher, driver, and customer, advanced route optimization with live and historical traffic data, and auditable proof-of-delivery with timestamped, GPS-located, signed, and photographic evidence.
The product is delivered as a tiered subscription (Business and Enterprise editions) with feature-based rather than per-seat pricing, generating recurring revenue from vertical use cases spanning transport and logistics, open spaces and landscaping, HVAC and energy services, healthcare equipment delivery, and gas/hazardous materials. The go-to-market is sales-led, anchored by a "Fitness" discovery call and demo booking flow, supported by content marketing, SEO, email, LinkedIn, and industry events. Distribution leverages an API-first integration strategy with accounting (Xero, MYOB), telematics (Verizon Connect, Teletrac Navman, Argus Tracking), and communications (Message Media, Mailgun, Zendesk) partners, enabling customers to fit vWork into existing tech stacks. The company operates across approximately 10 countries with primary concentration in Australia and New Zealand and an enterprise-mid-market customer mix including Foodstuffs North Island (279 workers), Nelmac (250 workers), McCarthy Transport (129 trucks), and Swyft Energy (55 workers).
vWork firmographics
Firmographics- Name
- vWork
- Legal name
- vWork Ltd
- Website
- https://vworkapp.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- vWork is a New Zealand-based SaaS provider of cloud job scheduling and dispatch software for fleet-based field service businesses of 15 to 200-plus mobile workers, serving transport, landscaping, HVAC, healthcare, and gas verticals across approximately 10 countries with primary markets in Australia and New Zealand.
- Ownership category
- akta.pro rank
vWork industry classification
Industry- Product category
- Field Service Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Workforce Management & Scheduling (BPACAPAI)
- akta.pro secondary industry
- Remote Access, Virtual Workspaces & Digital HQ (BPAMAMAL)
Keywords
Where vWork is headquartered
LocationHeadquarters
- HQ city
- Auckland
- HQ country
- New Zealand
- HQ region
- Oceania
Offices1 record
Markets served
vWork business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Software Subscription: Tiered subscription model with Business and Enterprise editions. Pricing is feature-based rather than per-seat, targeting fleets of 15-200+ workers. Basic support included free; premium support options available at additional cost.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Business Edition - Core job scheduling and dispatch for fleets |
| Subscription | Annual | Enterprise Edition - Advanced features for larger operations |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels9 records
vWork product offering
Product offeringCore offering
vWork provides cloud-based job scheduling and dispatch software designed for fleet-based field operations of 15-200+ workers, delivered as a SaaS platform with companion iOS and Android mobile apps. The platform enables point-to-point scheduling, real-time three-way SMS communication between dispatcher, driver, and customer, route optimization, auditable proof-of-delivery, and API-based integration with accounting, telematics, and other business systems.
Product overview
vWork is a cloud-based field job scheduling and dispatch software platform designed for fleets of 15-200+ drivers and mobile workers. The core offering consists of the vWork Scheduling and Dispatch Software platform with companion Android and iOS mobile apps. The platform comprises dispatcher tools for scheduling and dispatch management, field worker tools for mobile job execution, health and safety tools for compliance, and customer tools for communication and tracking. Add-on modules include route optimization with live traffic, customer portal for self-service, and consolidated invoicing. The platform integrates with accounting software (Xero, MYOB), fleet management systems (Verbal Connect, Teletrac Navman, Argus Tracking), and offers API connectivity for custom integrations. Key features include proof-of-delivery, three-way SMS messaging, real-time GPS tracking, and custom field types for industry-specific compliance needs.
Differentiator
Problem solved
Functional benefit
Products and services
- vWork Scheduling and Dispatch Software Cloud-based job scheduling and dispatch software platform designed for fleets of 15-200+ drivers and mobile workers. Provides point-to-point scheduling, real-time communication, route optimization, proof-of-delivery, and API-based integration with existing business tools. Sold as Business and Enterprise annual subscriptions.
- vWork Mobile App (iOS and Android) Native mobile applications for iOS and Android that provide field workers and drivers with all job information, real-time alerts, navigation, proof-of-delivery capture, and two-way communication with dispatchers and customers. Distributed via Google Play and Apple App Store.
- vWork Customer Portal Optional self-service portal enabling customers to create their own jobs, check existing job details, book services, receive alerts, and access invoices. Can be customized with business branding.
- vWork Route Optimization (Advanced with Live Traffic) Route optimization add-on module that takes the fastest route, minimizes empty trips, and maximizes driver time. Advanced version uses live and historical traffic data for significantly improved accuracy. Sold as an optional paid upgrade.
Quantifiable outcome
- Reduce fuel costs by 20%+
- +5 more outcomes
Companies that use vWork
Customer profileNamed customers11 records
Segments5 records
Ideal customer profiles4 records
vWork technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration18 records
AI capability4 records
Feature11 records
vWork partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and major.
- Amazon Web Services (AWS)coreCloud-based infrastructure provider. vWork is hosted at AWS Sydney for Australian data residency and compliance.
- XerocoreAccounting software integration enabling automated invoicing upon job completion. Contact details stored in Xero for invoice processing.
- MYOB AdvancedcoreEnterprise accounting software integration launched for instant customer invoicing upon delivery. Bidirectional data transfer for automated invoicing.
- Verizon ConnectmajorIntegration added allowing display of Verizon Connect vehicle locations on vWork map and generation of accurate ETA alerts using live location data.
- Teletrac NavmanmajorFleet operations integration announced to supercharge fleet management capabilities.
- Argus TrackingmajorVehicle tracking integration enabling real-time fleet visibility within vWork platform.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
vWork competitors and assessment
Company assessmentDirect peers
- Jobber: Cloud-based field service software targeting small and mid-sized home service businesses. Competes in the same SMB-to-mid-market scheduling and dispatch category, with similar pricing and self-serve onboarding model.
- ServiceM8: Australia-based field service management SaaS for small and mid-market trade and service businesses. Closest direct competitor to vWork in the ANZ region, offering job scheduling, dispatch, and mobile worker tools for similar fleet sizes.
- GeoOp: New Zealand-based field service management software for trades and service businesses. Direct ANZ competitor with comparable job scheduling, dispatch, and mobile worker features.
- Housecall Pro: Field service management platform for home service professionals with scheduling, dispatch, and customer communication features. Comparable mid-market go-to-market and product surface to vWork.
Broad incumbents
- ServiceTitan: Large, well-funded field service management platform primarily serving trades (HVAC, plumbing, electrical) in North America. Overlaps with vWork's HVAC/energy segment and represents the scaled incumbent vWork competes against as customers grow.
- Salesforce Field Service: Enterprise field service solution from Salesforce, integrated with the broader CRM/ERP suite. Represents the upmarket platform alternative vWork could be displaced by as customers scale beyond 200 workers.
- WorkWave: Field service and last-mile delivery software platform serving pest control, lawn care, and logistics. Overlaps with vWork's open spaces/landscaping and last-mile delivery segments, particularly in North America.
Emerging players
- Fleetio: Fleet maintenance and management software. Adjacent to vWork's fleet operations integrations, increasingly competing for the same transportation and logistics customer wallet.
- Samsara: Connected operations platform combining fleet telematics, dispatch, and worker safety. Competes for telematics-led fleet management spend that vWork integrates into via partners like Verizon Connect.
- Tradify: Job management software for trades, owned by Xero (a vWork integration partner). Competes in the ANZ trade scheduling category and benefits from distribution overlap with vWork's accounting integrations.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
vWork social profiles
Digital presencevWork compliance and trust
Trust signalCompliance1 record
vWork financial estimates
Financial estimateRevenue estimate
Valuation estimate
vWork leadership team
Management profileNumber of profiles
Profiles3 records
vWork funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
vWork M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about vWork
What does vWork do?
vWork provides cloud-based job scheduling and dispatch software designed for fleet-based field operations of 15-200+ workers, delivered as a SaaS platform with companion iOS and Android mobile apps. The platform enables point-to-point scheduling, real-time three-way SMS communication between dispatcher, driver, and customer, route optimization, auditable proof-of-delivery, and API-based integration with accounting, telematics, and other business systems.
Is vWork a public or private company?
vWork is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was vWork founded?
vWork was founded in 2011. It employs 11 to 50 people.
Where is vWork based?
vWork is headquartered in Auckland, New Zealand, in the Oceania region.
How does vWork make money?
One revenue line is on record: software Subscription.
Who are vWork's main competitors?
Direct peers on record are Jobber, ServiceM8, GeoOp and Housecall Pro. Broad incumbents are ServiceTitan, Salesforce Field Service and WorkWave. Emerging players are Fleetio, Samsara and Tradify.
Does vWork have an API?
Yes. vWork offers an advanced API for seamless integration with existing tech stacks. The API enables businesses to connect vWork with their own reporting tools, accounting software, and other business applications. Integration examples include automatically raising jobs when customers place orders, and pulling real-time data from jobs into external reporting systems. Developer documentation is at www.vworkapp.com/for-developers.
What industry is vWork in?
vWork's product category is Field Service Management Software. Its primary akta.pro industry code is BPACAPAI, Workforce Management & Scheduling, with a secondary code of BPAMAMAL, Remote Access, Virtual Workspaces & Digital HQ. Its NAICS code is 51821 and its SIC code is 7372.