AiSensy
AiSensy is an official Meta-verified WhatsApp Business Solution Provider offering an AI-powered marketing, chatbot, and engagement platform that serves 210,000+ businesses across 68+ countries via subscription tiers, enterprise sales, and a 6,000+ partner ecosystem.
- Company typePrivate
- Founded2018
- HeadquartersNoida, India
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What AiSensy does
AiSensy Communications Private Limited is an official Meta-verified WhatsApp Business Solution Provider (BSP) operating an AI-powered WhatsApp marketing and engagement platform. The company is registered in India with its headquarters in Gurugram and serves 210,000+ businesses across 68+ countries, ranging from global enterprises (Tata, Wipro, Adani, Bajaj Finance, Skullcandy, PhysicsWallah, HomeLane, Thyrocare) and government entities (Delhi Transport Corporation, Mysuru Zoo) to SMB and mid-market customers. The product surface is built on direct WhatsApp Business API access and includes WhatsApp Marketing and Broadcasting, a no-code drag-and-drop Chatbot Flow Builder, an AI WhatsApp Chatbot supporting text, voice, image, and video modalities (with multi-lingual capability), an AI Ads Manager for Click-to-WhatsApp campaigns on Facebook and Instagram, WhatsApp Payments (via Razorpay and PayU integrations), WhatsApp Forms, Catalogs, Webviews, Multi-Agent Live Chat, and a Click Tracking analytics module. In 2026 the company launched AI Agents on WhatsApp as a flagship offering for autonomous 24/7 lead qualification and conversion, leveraging underlying foundation models from Llama, ChatGPT, Claude, and Deepseek R1.
The business model is primarily freemium-and-subscription, anchored by a Free Forever tier and paid plans starting at ₹2,500/month (Basic keyword chatbots) and ₹3,500/month (PRO+AI with 7,000 monthly AI messages), with usage-based charges for WhatsApp conversation messages (billed at Meta rates with no markup), annual Indian virtual number subscriptions at ₹2,000 + GST/year, and AI credit top-ups. Distribution combines a product-led self-serve funnel, an enterprise sales team for large accounts, a 6,000+ partner ecosystem spanning 20+ countries (covering affiliate, Prime Plus, white-label, and direct API partnership models), and marketplace distribution through 2,000+ third-party integrations including Shopify, WooCommerce, LeadSquared, WebEngage, CleverTap, HubSpot, and Zapier. Operating-geography localization (English, Portuguese, Spanish, Hindi, and Arabic site versions) supports international expansion. The portfolio also includes AiPersy, an AI-powered hiring sub-brand that reuses the platform's WhatsApp and AI infrastructure for recruitment communication.
Strategic positioning is supported by Meta-affiliated recognition — CTWA Partner of the Year 2024 and CTX Growth Champion 2025 from WhatsApp — and G2 Category Leader badges in WhatsApp marketing. The company is privately held with no disclosed institutional investors, funding rounds, or revenue figures in the available source material.
AiSensy firmographics
Firmographics- Name
- AiSensy
- Legal name
- AiSensy Communications Private Limited
- Website
- https://m.aisensy.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- AiSensy is an official Meta-verified WhatsApp Business Solution Provider offering an AI-powered marketing, chatbot, and engagement platform that serves 210,000+ businesses across 68+ countries via subscription tiers, enterprise sales, and a 6,000+ partner ecosystem.
- Ownership category
- akta.pro rank
AiSensy industry classification
Industry- Product category
- WhatsApp Marketing Platform
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
- akta.pro secondary industries
- AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)
Keywords
Where AiSensy is headquartered
LocationHeadquarters
- HQ city
- Noida
- HQ country
- India
- HQ region
- Asia
Offices1 record
Markets served
AiSensy business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Platform Subscription Plans: Monthly/Quarterly/Yearly subscription plans for platform access. Plans include Basic (₹2,500/month for keyword chatbots) and PRO + AI (₹3,500/month for AI-powered agents with 7,000 AI messages/month). Includes unlimited users on new plans.
- WhatsApp Conversation Charges: Per-message charges billed by Meta for WhatsApp conversations. Marketing messages ₹1.09/message, Utility & Authentication messages ₹0.145/message (for Indian users). Service conversations (replies to user messages) are free. No markup added by AiSensy on Meta's charges.
- Virtual Number: Indian virtual number for WhatsApp Business API at ₹2,000 + GST per year, or ₹299 quarterly. Requires GST/MSME for KYC verification.
- AI Credits Add-on: AI message credits for chatbot and AI agent usage beyond included quota. PRO + AI plan includes 7,000 AI messages/month with additional AI messages available as top-up based on volume.
- Partner Revenue Share: 20% recurring affiliate commission on each referral with minimum payout of ₹999. Prime Plus partners earn higher recurring commissions on plans, Ad Credits, AI Credits, and WhatsApp Conversation Credits.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free Forever plan with basic features |
| Subscription | Monthly | Basic WhatsApp Chatbot with keyword-based flows |
| Subscription | Annual | PRO + AI with advanced AI chatbot capabilities |
| Subscription | Annual | Indian Virtual Number for WhatsApp Business API |
| Usage-based | Pay-as-you-go | WhatsApp per-message conversation charges (India) |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels10 records
AiSensy product offering
Product offeringCore offering
AiSensy is an AI-powered WhatsApp marketing and engagement SaaS platform built on the official WhatsApp Business API. It enables businesses to broadcast promotional messages, automate conversations via AI and keyword-based chatbots, run Click-to-WhatsApp ads from Facebook and Instagram, collect in-chat payments, and manage multi-agent live chat support. The platform serves 210,000+ businesses across 68+ countries with freemium onboarding, tiered subscriptions, and a white-label partner program.
Product overview
AiSensy is a unified WhatsApp marketing and engagement platform built on the Official WhatsApp Business API. The core platform centers on WhatsApp Marketing and WhatsApp Business API access, around which multiple product modules orbit: AI Ads Manager (Click-to-WhatsApp ads), WhatsApp Chatbots (keyword-based drag-and-drop flow builder), AI WhatsApp Chatbot (AI-powered autonomous agents), WhatsApp Payments (in-chat payments), WhatsApp Forms (native data collection), WhatsApp Link & QR Generator (free traffic-driving tool), WhatsApp Blue Tick (official verification badge), and Showroom Kit (physical QR stand). Supporting sub-products include AiPersy (AI hiring tool). The platform also encompasses WhatsApp Broadcasting, WhatsApp Catalog, WhatsApp Webviews, Click Tracking, and Multi-Agent Live Chat as integrated features. Pricing is structured across a Free Forever plan, Basic (Keyword Chatbots) tier, PRO+AI (AI Agent Builder) tier, and Enterprise, with add-ons for chatbots, AI, and virtual numbers charged separately.
Differentiator
Problem solved
Functional benefit
Brands
- AiPersy: AI-powered hiring platform that helps businesses hire 10X faster
Products and services
- WhatsApp Business API Official WhatsApp Business API access procured free of charge with zero setup fees, enabling businesses to broadcast, automate, and manage WhatsApp marketing at scale, including green-tick verification eligibility.
- WhatsApp Marketing Central platform for broadcasting promotional messages, automating notifications, and engaging customers on WhatsApp across 8+ messaging categories including promotions, offers, coupon codes, carousels, CTAs, and quick reply buttons.
- AI Ads Manager Click-to-WhatsApp advertising tool that runs ads on Facebook and Instagram landing directly on WhatsApp, with AI-powered lead segregation and chatbot flow automation to drive 5X lead generation and 2–3X conversions.
- WhatsApp Chatbots No-code drag-and-drop chatbot builder for creating automated keyword-based conversational journeys on WhatsApp, with multi-agent routing and integration to cart, catalog, and CRM workflows.
- AI WhatsApp Chatbot AI-powered chatbot using NLP and ML to understand intent and context, supporting text-to-text, text-to-voice, voice-to-text, voice-to-voice, image, and video responses with multi-lingual capability and knowledge-base Q&A.
- AI Agents on WhatsApp Autonomous AI agents deployed on WhatsApp that capture leads, recommend products, manage orders, and provide human-like customer support 24/7 with limited human intervention.
- WhatsApp Payments In-chat payment collection module enabling customers to pay directly within WhatsApp via WhatsApp Pay, UPI, net banking, and cards, integrated with Razorpay and PayU.
- WhatsApp Forms Native form builder for capturing leads and collecting data directly within WhatsApp conversations, supporting feedback, user insights, appointment booking, and structured data capture.
- WhatsApp Link & QR Generator Free tool for generating unlimited WhatsApp chat links and personalized QR codes that route users to a WhatsApp conversation via social media, ads, or offline channels.
- WhatsApp Blue Tick (Verified Badge) Service delivering the official WhatsApp green tick verified business badge to increase trust and message deliverability, leveraging AiSensy's BSP status with Meta.
- Showroom Kit Physical QR code stand sold through shop.aisensy.com for offline retail stores, enabling customers to scan and connect with the business on WhatsApp directly from physical store locations.
- Indian Virtual Number Indian virtual phone number for WhatsApp Business API access at ₹2,000 + GST per year or ₹299 quarterly, with no SIM card required and KYC via GST/MSME.
- AiPersy Separate sub-brand product offering an AI-powered hiring platform that helps businesses source and engage candidates faster, integrated with WhatsApp for recruitment communication workflows.
Quantifiable outcome
- 98% open rates (5x more than emails and SMS)
- +5 more outcomes
Companies that use AiSensy
Customer profileNamed customers18 records
Segments8 records
Ideal customer profiles3 records
AiSensy technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability11 records
Feature11 records
AiSensy partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- ShopifycoreShopify integration for WhatsApp marketing automation. Automates abandoned cart notifications, order confirmations, delivery updates, and checkout communications directly on WhatsApp.
- RazorpaycoreRazorpay payment gateway integration sends payment links and invoices on WhatsApp instantly as they are generated on Razorpay.
- LeadSquaredcoreCRM integration allowing broadcast of offers to thousands of users, automate notifications, handle customer support via live chat/chatbots, and sync customer data between platforms.
- WooCommercecoreWordPress e-commerce integration for abandoned cart notifications, order confirmations, delivery updates, and automated marketing messages.
- Meta/FacebookcoreOfficial WhatsApp Business Solution Provider (BSP) and Meta Business Partner. Access to official WhatsApp Business APIs and Click-to-WhatsApp advertising integration with Facebook and Instagram.
- WhatsAppcoreOfficial WhatsApp Business Solution Partner (BSP) with direct API access, green tick verification, and priority support. Recognized as CTX Growth Champion 2025 and CTWA Partner of the Year 2024.
Scale indicators11 records
Recent moves6 records
Expansion highlights6 records
AiSensy competitors and assessment
Company assessmentDirect peers
- Verloop.io: Verloop.io is a conversational AI customer support platform with WhatsApp among its channels, focused on support automation and agent-assist. Comparable on AI chatbot capabilities and SMB-to-mid-market targeting, with stronger positioning in customer support rather than marketing.
- Yellow.ai: Yellow.ai is an enterprise conversational AI platform with WhatsApp, voice, and web support and a strong push into AI agents. Comparable on AI agent/chatbot capability, multi-channel support, and enterprise segment; competes more aggressively at the top end of the market than AiSensy.
- Interakt: Interakt, a Jio Haptik product, is a WhatsApp Business API and marketing automation platform with shared inbox, chatbot builder, and integrations. Targets the same India-SMB and D2C segments and offers near-identical pricing tiers, making it one of AiSensy's closest direct competitors in the domestic market.
- Haptik: Haptik (a Reliance Jio company) is a conversational AI platform serving enterprise customers with WhatsApp, web, and voice assistants. Comparable on AI-powered WhatsApp commerce, enterprise customer service, and India market depth; has stronger enterprise distribution through Jio.
- Wati: Wati is a direct competitor offering WhatsApp Business API platform for SMB and enterprise marketing, customer support, and chatbot automation. Very similar product surface (broadcasting, chatbot builder, integrations, shared inbox) and overlapping target segments make it the closest head-to-head rival.
- 360dialog: 360dialog is a WhatsApp Business API solution provider focused on partner-driven distribution and white-label offerings to SaaS companies and agencies. Closely comparable to AiSensy on BSP positioning and partner-led go-to-market, with stronger international partner footprint.
- Gupshup: Gupshup is a conversational AI and messaging platform that is a WhatsApp BSP and serves enterprise customers across India and globally. Comparable across conversational AI, WhatsApp marketing, and chatbot/agent capabilities, with broader enterprise footprint and larger funding base.
Broad incumbents
- Infobip: Infobip is a global cloud communications platform with WhatsApp Business API offering, contact center, and conversational AI capabilities. Comparable as a WhatsApp BSP at the enterprise and global scale; broader portfolio and larger international footprint than AiSensy.
- Twilio: Twilio is a global cloud communications platform offering WhatsApp Business API access (via approved partners) as part of a broader messaging, voice, and contact center portfolio. Not a direct WhatsApp-only competitor but a broad incumbent whose API messaging stack competes for the same enterprise WhatsApp workloads globally.
- MessageBird: MessageBird (now Bird) is a global omnichannel communications platform offering WhatsApp Business API, SMS, email, and marketing automation. Competes with AiSensy for enterprise and mid-market WhatsApp marketing and support workloads, particularly in Europe and the Americas.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
AiSensy social profiles
Digital presenceAiSensy financial estimates
Financial estimateRevenue estimate
Valuation estimate
AiSensy leadership team
Management profileNumber of profiles
Profiles3 records
AiSensy subsidiaries and ownership
Company hierarchySubsidiaries1 record
AiSensy funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AiSensy M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AiSensy
What does AiSensy do?
AiSensy is an AI-powered WhatsApp marketing and engagement SaaS platform built on the official WhatsApp Business API. It enables businesses to broadcast promotional messages, automate conversations via AI and keyword-based chatbots, run Click-to-WhatsApp ads from Facebook and Instagram, collect in-chat payments, and manage multi-agent live chat support. The platform serves 210,000+ businesses across 68+ countries with freemium onboarding, tiered subscriptions, and a white-label partner program.
Is AiSensy a public or private company?
AiSensy is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was AiSensy founded?
AiSensy was founded in 2018. It employs 1 to 10 people.
Where is AiSensy based?
AiSensy is headquartered in Noida, India, in the Asia region.
How does AiSensy make money?
Five revenue lines are on record. Platform Subscription Plans are the primary driver. The others are whatsApp Conversation Charges, virtual Number, AI Credits Add-on and partner Revenue Share.
Who are AiSensy's main competitors?
Direct peers on record are Verloop.io, Yellow.ai, Interakt, Haptik, Wati, 360dialog and Gupshup. Broad incumbents are Infobip, Twilio and MessageBird.
Does AiSensy have an API?
Yes. AiSensy offers Project APIs (Send Message API) and Webhook APIs. The message.sender.user webhook allows receiving all incoming customer messages. The Send Message API enables sending AI-generated responses back to customers on WhatsApp. The platform also supports Webhook APIs for receiving incoming data from AiSensy to a business backend. Integration available via standard API reference docs. Enterprise plan required for AI chatbot implementation. Developer documentation is at faq.aisensy.com/api-reference-docs.
What industry is AiSensy in?
AiSensy's product category is WhatsApp Marketing Platform. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of HDAEANAJ, AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs). Its NAICS code is 5132 and its SIC code is 7372.