Koncert
Koncert is a privately held SaaS company that sells an AI-powered multi-channel sales engagement platform with proprietary dialer technology, serving B2B sales development teams across SaaS, Financial Services, Healthcare, Manufacturing, Logistics, and Staffing.
- Company typePrivate
- Founded2010
- HeadquartersWindham, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Koncert does
Koncert is a privately held SaaS company headquartered in Windham, New Hampshire, that sells an AI-powered multi-channel sales engagement platform targeting B2B sales development, inside sales, and account executive teams. The platform combines a portfolio of dialer products — AI Parallel Dialer (multi-line, 200+ calls per hour), AI Flow/Power Dialer (single-line), Agent-Assisted Dialer (human-navigated IVRs and gatekeepers), and Click Dialer — with Koncert Cadence for multi-channel sequencing across phone, email, video, text, and social outreach. The core technical differentiator is Quick Connect, a proprietary architecture embedding phone technology and AI in a single network to deliver ultra-low latency call transfers when a live answer is detected, alongside patented-style features including ZigZag Anti Call-Blasting, the Caller ID Health Heat Map, Remote Coach whisper coaching, and Waterfall Data Enrichment.
Koncert serves customers across six primary verticals — SaaS and Technology, Financial Services, Healthcare, Manufacturing, Logistics and Transportation, and Staffing and Recruiting — and addresses user personas including AEs, BDRs/SDRs/TDRs, XDR/Inside Sales Managers, and CROs. The platform integrates natively with Salesforce (as the only dialer listed on Salesforce AppExchange), HubSpot, SalesLoft, Outreach, Gong, Apollo.io, and Slack, and maintains SOC 2 Type II certification with TCPA, GDPR, and CCPA compliance, making it viable for security-conscious enterprise buyers.
The business operates on a tiered SaaS subscription model with quote-based pricing across four tiers (Melody, Melody+, Symphony, Symphony+) ranging from single-line entry-level to multi-line 5-line enterprise, augmented by add-on modules (AI PitchLab, Waterfall Data Enrichment, Smart Platform, Remote Coach, Remote Salesfloor). Distribution is sales-led with demo requests and free trial CTAs, supplemented by G2 review presence, content marketing, and webinars. Formerly known as ConnectLeader, the company rebranded to Koncert in April 2021, has operated since approximately 2010, employs 101-250 people, and appears to be bootstrapped with no disclosed external funding rounds.
Koncert firmographics
Firmographics- Name
- Koncert
- Legal name
- Koncert
- Website
- https://koncert.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Koncert is a privately held SaaS company that sells an AI-powered multi-channel sales engagement platform with proprietary dialer technology, serving B2B sales development teams across SaaS, Financial Services, Healthcare, Manufacturing, Logistics, and Staffing.
- Ownership category
- akta.pro rank
Koncert industry classification
Industry- Product category
- Sales Engagement / Sales Acceleration Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ)
- akta.pro secondary industry
- Solution Selling & Value-Based Selling (EDABABAD)
Keywords
Where Koncert is headquartered
LocationHeadquarters
- HQ city
- Windham
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Koncert business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Subscription - Dialer Platform: Koncert operates as a SaaS subscription business offering multiple dialer tiers (Melody, Melody+, Symphony, Symphony+) with different line capacities and feature sets. The pricing tiers range from single-line (Melody) to multi-line 5-line (Symphony+), suggesting per-seat or tiered subscription pricing models.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Melody - Single line power dialer |
| Subscription | Monthly | Melody+ - Most popular single line option |
| Subscription | Monthly | Symphony - 1-4 lines multi-line dialer |
| Subscription | Monthly | Symphony+ - 1-5 lines premium multi-line dialer |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Koncert product offering
Product offeringCore offering
Koncert sells an AI-powered sales dialer and remote salesfloor platform that helps B2B sales development and account executive teams run high-volume outbound calling programs. The product suite includes parallel, power, agent-assisted, and click dialers, AI pitch coaching, cadence automation, data enrichment waterfall, and remote coaching/salesfloor capabilities, sold primarily as per-seat SaaS subscriptions to revenue organizations.
Product overview
Koncert is an AI-powered multi-channel sales engagement platform offering a portfolio of five dialer products (AI Parallel Dialer, AI Flow/Power Dialer, Agent-Assisted Dialer, Click-to-Call Dialer, and Flow Dialer) combined with Koncert Cadence for multi-channel sequencing. The platform includes add-on modules such as AI PitchLab for AI persona-based sales training, Waterfall Data Enrichment for data quality, Smart Platform for ML-based lead scoring, Remote Coach and Remote Salesfloor for team coaching, and Caller ID Management for reputation protection. All products integrate natively with leading CRMs (Salesforce, HubSpot) and sales engagement platforms (Salesloft, Outreach, Apollo). The platform is designed to help B2B sales teams increase conversations, improve connect rates, and achieve up to 10X productivity gains through AI-powered dialing and automation.
Differentiator
Problem solved
Functional benefit
Brands
- Koncert Cadence: Multi-channel sales engagement platform for phone, email, video, text, and social outreach sequencing
- AI PitchLab
- Remote Coach
- Remote Salesfloor
- Waterfall Data Enrichment
- Smart Platform
- Click Dialer
- AI Parallel Dialer
- AI Flow Dialer
- Agent-Assisted Dialer
- Caller ID Management
- ZigZag Dialing
Products and services
- AI Parallel Dialer
Quantifiable outcome
- 8X more prospect conversations
- +8 more outcomes
Companies that use Koncert
Customer profileNamed customers17 records
Segments14 records
Ideal customer profiles2 records
Koncert technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability9 records
Feature15 records
Koncert partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and major.
- SalesforcecoreNative Salesforce integration with AppExchange listing. Only dialer on Salesforce AppExchange. Bi-directional sync with Salesforce CRM for real-time data exchange, automatic logging of calls, and seamless workflow integration.
- HubSpotcoreTwo-way sync between Koncert and HubSpot for real-time data sharing. Centralized database breaking down information silos. CRM integration facilitates large volume of emails, texts, and phone calls.
- SalesLoftcoreIntegration with SalesLoft enables proper cadence touchpoints and prospect engagement sequencing. High-speed dialing combined with correct cadence improves engagement leading to more sales.
- OutreachcoreOutreach integration works with Koncert's multi-channel sales engagement platform providing personalization at scale. AI-recommended actions help with forecasting and prioritization based on predictive intelligence.
- GongmajorKoncert recorded calls can be imported into Gong for analysis. Gong transcribes and analyzes calls for sales growth insights, keeping track of all recorded calls for performance analysis.
- Apollo.iomajorApollo.io integration combines Koncert's ultra low-latency AI dialer with Apollo's data enrichment and sequencing. Enables ideal customer profiling, account insights, automated workflows, and 10x productivity.
- SlackmajorKoncert integration with Slack connects real-time sales activity into team's communication. Real-time notifications for call dispositions, meeting schedules, and AI-generated summaries. Smart channel targeting for specific team updates.
- TwiliocoreTwilio integration provides new caller IDs with just a couple of clicks through Twilio integration. Supports caller ID localization to prospects' area codes.
Scale indicators11 records
Recent moves7 records
Expansion highlights5 records
Koncert competitors and assessment
Company assessmentEmerging players
- JustCall: JustCall is a cloud phone system offering auto-dialer and SMS capabilities for sales teams. While broader in scope, its dialer features overlap with Koncert's Click Dialer and AI Flow Dialer for SMB and mid-market sales teams.
Direct peers
- Aircall: Aircall is a cloud-based phone system with power dialer and parallel dialer capabilities targeting sales and support teams, competing for the same B2B outbound calling use cases as Koncert.
- Outreach: Outreach is a leading sales engagement platform that has been adding native multi-line dialing capabilities, directly competing with Koncert's AI Parallel Dialer and Cadence multi-channel sequencer for the same BDR/SDR buyer.
- Orum: Orum is a parallel dialer focused on live conversation transfers, directly overlapping with Koncert's AI Parallel Dialer value proposition for high-volume outbound calling teams.
- VanillaSoft: VanillaSoft is a sales engagement platform with queue-based and power dialing capabilities, competing directly with Koncert for inside sales teams prioritizing call productivity and lead prioritization.
- PhoneBurner: PhoneBurner is a power dialer focused on outbound sales teams with similar productivity-uplift messaging, competing for SMB and mid-market sales teams evaluating AI Parallel/Power dialer solutions.
- SalesLoft: SalesLoft is a direct sales engagement platform competitor with native dialing and cadence features. Koncert integrates with SalesLoft but also competes against it for the same sales development team budget.
Broad incumbents
- HubSpot Sales Hub: HubSpot's Sales Hub includes built-in calling and sequence features, and while Koncert integrates with HubSpot, HubSpot also bundles dialer-like functionality into its broader CRM platform, posing a bundling threat.
- Salesforce Sales Cloud / High Velocity Sales: Salesforce offers built-in sales engagement and dialing features through Sales Cloud and High Velocity Sales. Koncert is the only dialer on AppExchange, but Salesforce's own capabilities compete for the same Salesforce-anchored buyer.
- Five9: Five9 is a cloud contact center provider with predictive dialer capabilities serving larger enterprise sales and service organizations. It is a broader incumbent competing with Koncert in higher-end outbound calling deployments.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Koncert social profiles
Digital presenceKoncert compliance and trust
Trust signalCompliance4 records
Koncert financial estimates
Financial estimateRevenue estimate
Valuation estimate
Koncert leadership team
Management profileNumber of profiles
Profiles2 records
Koncert funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Koncert M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Koncert
What does Koncert do?
Koncert sells an AI-powered sales dialer and remote salesfloor platform that helps B2B sales development and account executive teams run high-volume outbound calling programs. The product suite includes parallel, power, agent-assisted, and click dialers, AI pitch coaching, cadence automation, data enrichment waterfall, and remote coaching/salesfloor capabilities, sold primarily as per-seat SaaS subscriptions to revenue organizations.
Is Koncert a public or private company?
Koncert is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Koncert founded?
Koncert was founded in 2010. It employs 101 to 250 people.
Where is Koncert based?
Koncert is headquartered in Windham, United States, in the North America region.
How does Koncert make money?
One revenue line is on record: saaS Subscription - Dialer Platform.
Who are Koncert's main competitors?
JustCall is listed as an emerging player. Direct peers are Aircall, Outreach, Orum, VanillaSoft, PhoneBurner and SalesLoft. Broad incumbents are HubSpot Sales Hub, Salesforce Sales Cloud / High Velocity Sales and Five9.
Does Koncert have an API?
No public API is recorded for Koncert.
What industry is Koncert in?
Koncert's product category is Sales Engagement / Sales Acceleration Software. Its primary akta.pro industry code is HDAAAGAJ, B2B SaaS & Enterprise Personalization (CRM, Sales, Support), with a secondary code of EDABABAD, Solution Selling & Value-Based Selling. Its NAICS code is 513210 and its SIC code is 7372.