AVI-SPL

What AVI-SPL does

AVI-SPL, founded in 1979 and headquartered in Tampa, Florida, is a global digital enablement solutions provider specializing in audio-visual (AV) integration, unified communications and collaboration (UCC), experience technology, and workplace management. The company serves over 86% of Fortune 100 enterprises plus a broad base of federal, higher education, healthcare, hospitality, financial services, and commercial real estate customers, delivering vendor-neutral solutions that integrate Microsoft, Cisco Webex, Zoom, and Google Meet platforms alongside its proprietary AVI-SPL Symphony monitoring and management software and the XTG Experience Technology Group sub-brand for immersive experiences.

The core technology platform is AVI-SPL Symphony, a multi-vendor meeting monitoring and management system that consolidates UC system performance, meeting room usage, and space utilization data into one operational view, with native integration to Microsoft Exchange/O365 and ServiceNow and an open Adapter Marketplace supporting 700+ manufacturer technologies. The technology stack is explicitly vendor-agnostic, combining design, installation, managed services, and subscription offerings, with specialized credentials including ICIA-certified design engineers and EMI-FEMA NIMS-certified technicians for mission-critical command-and-control environments.

AVI-SPL monetizes through a multi-stream model: professional services (assessment, design, installation, program management), managed services and 24/7 support, subscription-based Collaboration as a Service (CaaS) and Enterprise Maintenance (25/100/250 room tiers), hardware sales via its online shop, government subcontracting (notably a $922M USCENTCOM IT modernization subcontract via GDIT), video production, and enterprise broadcast. Go-to-market is enterprise field sales with regional offices across 15+ countries spanning the Americas, Europe, the Middle East, India, and Asia-Pacific, supplemented by government contracting vehicles (GSA, state, co-op) and e-commerce channels. The company is privately held, was acquired by 26North Partners LP from Marlin Equity Partners in August 2025, and previously executed eight acquisitions between 2012 and 2024 plus the March 2025 ICAP Global acquisition.

Name

AVI-SPL

Legal name

AVI-SPL

Website

https://avispl.com

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

1–10 employees

Short description

AVI-SPL is a global vendor-neutral AV and unified communications integrator serving over 86% of Fortune 100 companies through its proprietary Symphony monitoring platform, XTG experience technology group, and managed services delivered across 15+ regional offices.

Ownership category

akta.pro rank

Product category

Audio-Visual Integration and Unified Communications Services

NAICS

Computer Systems Design Services (541512), Software Publishers (513210), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)

akta.pro primary industry

AV/Collaboration & Unified Communications Support (VoIP, Video, UCaaS) (BPAAACAJ)

akta.pro secondary industries

Classroom AV Systems Integration (Projectors, Displays, Sound, Control) (EDAEAHAC), Hybrid/Virtual Meetings Production & AV Services (THACAFAM), Video Analytics & AI Security Solutions Integration (LPR, Facial, Behavior) (BPAKAGAK)

Keywords

• Audio visual integration
• Unified communications services
• Digital workplace solutions
• Video conferencing integration
• Meeting room technology

Headquarters

HQ city

Tampa

HQ country

United States

HQ region

North America

Offices19 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Professional Services: Assessment, design, installation, and program management for AV and UC systems. Expert engineers design, test, and deploy collaboration and experience technology installations.
2. Managed Services: Certified technicians monitor and support the technology ecosystem 24/7, including Enterprise Managed Services covering AV, digital signage, and UC technology throughout modern workplaces and public spaces.
3. Support and Maintenance: Service options including manufacturer warranty support, unlimited 24/7 help desk, local repair and service dispatch, and preventative maintenance contracts. Enterprise Maintenance subscription provides 24/7 technical support for AV and UC spaces.
4. Collaboration as a Service (CaaS): Bundled unified communications (UC) applications, AV devices, and IT services offered as a bundled monthly payment plan.
5. Product and Hardware Sales: Online shop selling AV technology and products from leading partners, including Logitech products and enterprise hardware.
6. Video Production and Enterprise Broadcast: Broadcast-quality video content creation, live studio support, and enterprise streaming services for all-hands meetings, town halls, and corporate events.
7. Government Subcontracting: AVI-SPL was selected by GDIT as subcontractor to provide AV support for a $922 million contract to modernize USCENTCOM IT services, representing significant government contracting revenue.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels10 records

Core offering

AVI-SPL designs, integrates, manages, and supports audio-visual and unified communications environments for global enterprises, government agencies, and educational institutions. Its offering combines professional services (assessment, design, installation), managed services (24/7 monitoring through its proprietary Symphony platform), support and maintenance subscriptions, and Collaboration as a Service bundled subscriptions across Microsoft, Cisco, Zoom, and Google collaboration platforms.

Product overview

AVI-SPL is a global provider of Digital Enablement Solutions that offers a comprehensive portfolio of products and services for AV, UC, and workplace management. The core platform is AVI-SPL Symphony, a monitoring and management software that consolidates UC system performance and meeting room data across multi-vendor environments. Supporting the Symphony platform is XTG (Experience Technology Group), a sub-brand focused on immersive experience solutions including AR/VR/XR, enterprise broadcast, and simulation. The portfolio spans unified communications solutions (Microsoft, Cisco Webex, Zoom, Google Workspace practices), AV integration services (meeting rooms, video walls, command centers, classrooms), experience technology (digital signage, visitor management, workspace scheduling, occupancy sensing), and professional/managed services. The company operates globally with offices across the Americas, Europe, Middle East, India, and Asia Pacific.

Differentiator

Problem solved

Functional benefit

Brands

• XTG: AVI-SPL Experience Technology Group - fuses technology with space and content to push the boundaries of human imagination and stir wonder and amazement.

Products and services

• AVI-SPL Symphony Proprietary software platform that monitors and manages AV and UC environments by consolidating UC system performance and meeting room usage data from all connected devices and vendor-specific management tools into a single source of truth, with native integration into ServiceNow and Microsoft Exchange/O365 and an adapter marketplace for third-party device integrations. Sold to enterprise IT teams managing multi-vendor AV/UC estates.
• XTG Experience Technology Group Experience technology offering that fuses technology with space and content to create immersive experiences for customers, employees, and visitors, including immersive workspaces, museums, large-scale digital installations, AR/VR/XR production, enterprise broadcast, simulation, and digital signage.
• Collaboration as a Service (CaaS) Subscription offering that bundles unified communications applications, AV devices, and IT services into a single monthly payment plan for enterprise customers seeking a unified collaboration solution without large upfront capital investment.
• Professional Services Expert engineering services covering assessment, design, installation, program management, and end-user training for AV and UC technology deployments across enterprise, government, and education customers.
• Managed Services 24/7 managed support for AV, digital signage, and UC technology throughout modern workplaces and public spaces, including enterprise managed services covering the full technology ecosystem.
• Video Production Enterprise-level video production including corporate meetings, live streaming, satellite media tours, and interactive virtual events such as all-hands meetings, town halls, and corporate events.
• Support and Maintenance 24/7 help desk, field dispatch, manufacturer warranty support, preventative maintenance contracts, and Enterprise Maintenance subscription offering support for over 700 manufacturer technologies at tiered room packages.
• Global Deployment Centralized management of multi-site AV and UC deployments with coordinated local technician support across the Americas, Europe, Middle East, and Asia-Pacific.
• VR Room Design Virtual reality-based room design services that allow customers to visualize and plan immersive collaboration spaces before deployment, delivered by AVI-SPL engineers.

Quantifiable outcome

• AVI-SPL serves over 86% of Fortune 100 companies
• +4 more outcomes

Named customers40 records

Segments10 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration38 records

AI capability17 records

Feature5 records

Partnerships

31 partnerships are on record, tiered core and major.

• Grupo ICAP GlobalcoreStrategic or Co-development Partner · 31 March 2025AVI-SPL completed the acquisition of ICAP Global in March 2025, expanding its operations into Latin America and Spain. ICAP Global was a leading AV and UCC service provider in Latin America and Spain, strengthening AVI-SPL's position in Spanish-speaking markets and broadening its portfolio of digital experience solutions and international support capabilities.
• GDIT (General Dynamics Information Technology)majorStrategic or Co-development Partner · 31 March 2025GDIT selected AVI-SPL as subcontractor to provide AV support for a $922 million contract to modernize United States Central Command (USCENTCOM) Information Technology Services lifecycle management. This is a major government technology services contract.
• MicrosoftcoreTechnology or IntegrationAVI-SPL is a Microsoft Managed Partner and Microsoft Modern Work Solutions Partner. The partnership covers Microsoft Teams, Teams Rooms, Teams Phone, Teams Premium, Microsoft Places, Microsoft Copilot, and Microsoft Surface Hub. AVI-SPL's Microsoft Practice offers comprehensive deployment, support, and as-a-service solutions for the Microsoft ecosystem.
• CiscocoreTechnology or IntegrationAVI-SPL is a Cisco Premier Integrator with multiple specializations including Hybrid Work Solutions, Cisco Environmental Sustainability, Cisco Customer Experience (CX), Cisco Advanced Collaboration, and Collaboration SaaS. AVI-SPL's dedicated Cisco Practice delivers Webex Suite, Webex Calling, Contact Center, Enterprise Networking, and Security Solutions.
• ZoomcoreTechnology or IntegrationAVI-SPL is a Zoom Up Platinum Reseller with Phone and Space Implementation and Spaces Sales competencies. AVI-SPL's Zoom Practice delivers Zoom Meetings, Zoom Rooms, Zoom Phone, Zoom Video Webinars, Zoom Contact Center, and AI Companion solutions globally.
• GooglecoreTechnology or IntegrationAVI-SPL is a Google Meet Member Level Partner with experience in migrating to Google Workspace or integrating it with existing collaboration systems. The partnership covers Google Meet, Calendar, productivity software, security and management tools.
• LogitechmajorTechnology or IntegrationAVI-SPL is a Logitech partner offering video bars, conference cameras, room solutions, and collaboration devices. AVI-SPL has partnered with Logitech to develop efficient, eco-friendly meeting room designs and offers Logitech products through its e-commerce shop.
• CrestronmajorTechnology or IntegrationCrestron is a key technology partner for AV control systems, room scheduling panels, occupancy sensors, and DM NVX content distribution solutions integrated across AVI-SPL's solutions portfolio.
• HP PolymajorTechnology or IntegrationHP Poly (formerly Poly) is a key partner for audio/video collaboration devices, headsets, video bars, and enterprise audio solutions integrated into AVI-SPL's meeting room and contact center solutions.
• NeatmajorTechnology or IntegrationNeat is a technology partner providing video conferencing devices and collaboration solutions integrated into AVI-SPL's meeting room ecosystem.
• Q-SYSmajorTechnology or IntegrationQ-SYS is a technology partner for audio, video, and control platform solutions integrated into AVI-SPL's enterprise meeting room and workplace management solutions.
• SennheisermajorTechnology or IntegrationSennheiser is a technology partner for professional audio equipment including microphones and speakers integrated into AVI-SPL's AV solutions.
• SamsungmajorTechnology or IntegrationSamsung is a technology partner providing LED displays, digital signage, and video wall solutions integrated into AVI-SPL's experience technology and workplace management solutions.
• LGmajorTechnology or IntegrationLG Business Solutions is a technology partner for commercial displays and digital signage integrated into AVI-SPL's workplace management and digital signage solutions.
• SonymajorTechnology or IntegrationSony is a technology partner for professional display solutions and video wall technology integrated into AVI-SPL's solutions.
• Sharp/NECmajorTechnology or IntegrationSharp/NEC is a technology partner for display and video wall solutions integrated into AVI-SPL's AV integration portfolio.
• BarcomajorTechnology or IntegrationBarco is a technology partner for video wall and display solutions integrated into AVI-SPL's control room and experience technology solutions.
• ChristiemajorTechnology or IntegrationChristie is a technology partner for projection and display solutions integrated into AVI-SPL's experience technology and auditorium solutions.
• PlanarmajorTechnology or IntegrationPlanar is a technology partner for LED video wall solutions integrated into AVI-SPL's digital signage and experience technology solutions.
• AbsenmajorTechnology or IntegrationAbsen is a technology partner for LED video wall solutions integrated into AVI-SPL's digital signage and experience technology portfolio.
• ServiceNowmajorTechnology or IntegrationServiceNow is integrated into AVI-SPL Symphony for IT service management and ticket creation workflows, supporting enterprise managed services delivery.
• Cisco SpacesmajorTechnology or IntegrationCisco Spaces provides smart workspace and location services integrated into AVI-SPL's workplace management and occupancy sensing solutions.
• AppspacemajorTechnology or IntegrationAppspace is a digital workplace platform integrated into AVI-SPL's digital signage and workplace management solutions for content creation and management.
• KorbytmajorTechnology or IntegrationKorbyt is a digital signage and workplace experience platform integrated into AVI-SPL's digital signage ecosystem.
• NicemajorTechnology or IntegrationNice is a technology partner for contact center and customer experience solutions integrated into AVI-SPL's cloud calling and CCaaS offerings.
• Five9majorTechnology or IntegrationFive9 is a cloud contact center platform integrated into AVI-SPL's contact center as a service (CCaaS) solutions.
• AvayamajorTechnology or IntegrationAvaya is a technology partner for voice and contact center solutions integrated into AVI-SPL's cloud calling and CCaaS ecosystem.
• PexipmajorTechnology or IntegrationPexip provides interoperability and video conferencing platform solutions integrated into AVI-SPL's UC ecosystem for enterprise collaboration.
• ShuremajorTechnology or IntegrationShure is a technology partner for professional audio equipment including microphones and audio systems integrated into AVI-SPL's AV solutions.
• CBREmajorChannel Partner/ Reseller/ DistributorCBRE, the world's largest commercial real estate services firm, partners with AVI-SPL for AV and UC technology solutions for commercial real estate clients. AVI-SPL is a CBRE Fusion partner.
• JLLmajorChannel Partner/ Reseller/ DistributorJLL (Jones Lang LaSalle) partners with AVI-SPL through the JLL Synergy Partner Program for AV and workplace technology solutions for commercial real estate.

Scale indicators7 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Diversified: Diversified is the most direct US-based competitor to AVI-SPL, providing enterprise AV integration, UC deployment, managed services, and digital signage at similar scale. Both firms target Fortune 100 enterprises with similar end-to-end digital enablement offerings and compete head-to-head on large enterprise accounts.
• Kinly: Kinly is a global AV/UC integrator formed from the merger of HCi and Viju Group, headquartered in the Netherlands with operations across Europe and beyond. Closely comparable to AVI-SPL in offering AV integration, managed services, and collaboration technology to large enterprises.
• proAV: proAV is a UK-headquartered AV systems integrator delivering AV, UC, video production, and managed services to enterprise and public sector clients in the UK, Europe, and Middle East. Directly comparable to AVI-SPL on solution portfolio and target customer profile.
• Electrosonic: Electrosonic is a long-standing AV integration firm specializing in mission-critical control rooms, immersive experiences, and enterprise AV deployments. Comparable to AVI-SPL's XTG Experience Technology Group and Command and Control Centers offerings.
• Verrex: Verrex is an enterprise AV integrator focused on corporate, healthcare, and education clients across the US. Similar to AVI-SPL in delivering integrated AV/UC design, deployment, and managed services with strong vertical expertise.
• HB Communications: HB Communications is a US-based AV integrator serving enterprise, education, and government clients with AV integration, UC deployment, and managed services. Directly comparable to AVI-SPL across core solution areas and customer segments.
• Spinitar: Spinitar is a US-based AV integration and event technology firm serving enterprise, government, and education clients. Comparable to AVI-SPL in providing design, integration, and managed services with UC platform expertise.
• CCS Presentation Systems: CCS Presentation Systems is an AV integrator serving enterprise, education, and government markets across the Western US. Overlaps with AVI-SPL on AV integration, UC, and managed services with similar vertical expertise.

Broad incumbents

• Zoom Video Communications: Zoom is a primary UC platform vendor and partner of AVI-SPL, not a direct peer. It is listed because Zoom's direct enterprise sales motion and certified partner program materially shape the integrator's addressable opportunity and competitive dynamics.
• Microsoft Teams (Microsoft Corporation): Microsoft Teams is a foundational UC platform that AVI-SPL implements and manages. While not a direct peer, Microsoft's own deployment services and Surface Hub ecosystem are increasingly adjacent to AVI-SPL's integration business and influence pricing and margin dynamics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/avisplinfo
• YouTubeyoutube.com/@avispl
• LinkedInlinkedin.com/company/avi-spl
• Facebookfacebook.com/avispl

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A8 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AVI-SPL