Volubile

What Volubile does

Volubile (legal entity WEENGAGE SAS) is a French AI voice automation platform founded in September 2023 by Stéphanie Delestre (CEO, former CEO of Qapa and Qype executive) and Julien Ros (CTO, former CTO of Qapa and Criteo engineer). The company builds conversational voice agents that handle inbound and outbound phone calls at scale, combining SIP telephony, speech-to-text, natural language understanding, large language models (GPT-4, Claude), and text-to-speech into an end-to-end pipeline hosted on Microsoft Azure in Europe. Its proprietary Truepath orchestration layer enables multi-agent flows without rigid decision trees, supports dynamic per-call agent configuration, and is delivered with sub-800ms latency, 99.9% SLA, and capacity for 3,000 simultaneous calls. The platform spans 50+ languages with 100+ voices, voice cloning, and 450+ native integrations across CRM, ERP, support, calendar, payment, and telephony systems.

The platform is offered through three go-to-market motions: a direct enterprise sales motion targeting C-level buyers across retail, healthcare, real estate, telecom, insurance, energy, mobility, and B2B services; a self-serve product-led motion at eu.volubile.ai for SMB and individual users; and a channel partner program for integrators, SSII, BPOs, and software publishers. Revenue is generated through a hybrid monthly platform license combined with usage-based per-minute billing on call volume, with two industry-specific sub-brands — Volubilimo (real estate, in partnership with Figaro Immobilier) and DentalCall IA (dental, in partnership with Webdentiste) — packaged as vertical solutions. Volubile reports 400+ customers, 2M+ calls per month, and a 98% customer satisfaction rate, with GDPR compliance, EU AI Act alignment, and ISO 27001 / SOC 2 Type 2 certifications in process. The company operates from offices in Vitry-sur-Seine (HQ), Paris, Grenoble, and Bordeaux.

Name

Volubile

Legal name

WEENGAGE SAS

Website

https://volubile.ai

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

11–50 employees

Short description

Volubile is an AI voice automation platform that enables enterprises to deploy conversational voice agents for inbound and outbound calls. Founded in 2023 in France, it serves 400+ customers across retail, healthcare, insurance, telecom, energy, and real estate with its proprietary Truepath orchestration technology.

Ownership category

akta.pro rank

Product category

Conversational AI Platform

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)

akta.pro secondary industries

Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL), Voice Assistants & Voice UI (VUI) (HDAAAFAD), Cloud PBX & Hosted Telephony (HDAIAHAB)

Keywords

• AI voice agents
• Conversational AI platform
• Voice automation software
• Call center automation
• Telephony AI solutions

Headquarters

HQ city

Vitry-sur-seine

HQ country

France

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations

Revenue model

1. Monthly Platform License: Monthly license (pack) that defines the functional scope of the platform. Provides access to agent builder, integrations, and core features.
2. Usage-based Call Minutes: Consumption-based billing for actual call minutes used beyond the volume included in the monthly subscription. Customers pay per minute of AI-powered calls.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

Volubile develops and sells an AI voice automation platform that enables enterprises to deploy conversational voice agents for inbound and outbound phone calls. The platform combines telephony, speech-to-text, large language models (GPT-4, Claude), and text-to-speech to automate customer service, appointment scheduling, lead qualification, and outbound campaigns. It is sold as a monthly subscription plus usage-based billing for call minutes and is targeted at businesses from SMB to large enterprise across retail, healthcare, real estate, telecom, insurance, energy, and mobility.

Product overview

Volubile is an AI Voice Automation Platform offering a unified voice AI platform with multiple integrated modules. The core product consists of the Voice & Conversation agent platform combined with the Agent Builder for no-code agent creation. Supporting modules include Results & Call Data (analytics), Integrations (450+ native connectors), Reporting & Analytics (dashboards/KPIs), Telephony & Connectivity (phone system integration), and Security & Compliance (GDPR/encryption). The platform is powered by proprietary Truepath orchestration technology. Industry-specific sub-brands include Volubilimo (real estate) and DentalCall IA (dental practices).

Differentiator

Problem solved

Functional benefit

Brands

• Volubilimo: Real estate AI voice agent solution launched in partnership with Figaro Immobilier.
• DentalCall IA

Products and services

• Voice & Conversation Core AI voice agent product enabling natural, human-like phone conversations with ultra-realistic voices in 50+ languages, real-time data access (stocks, calendars, CRM), instant action execution (appointments, tickets, routing), and sub-800ms response latency.
• Agent Builder No-code platform for creating and configuring AI voice agents without IT involvement or coding. Supports multi-agent architecture for complex conversation flows with real-time context-aware decision making, including templates for common use cases across industries.
• Telephony & Connectivity Flexible telephony integration supporting call forwarding to dedicated Volubile numbers, SIP trunk connection, or direct integration with existing phone systems. Supports thousands of parallel calls with 99.9% SLA availability.
• Volubilimo Real estate industry-specific voice AI sub-brand launched in partnership with Figaro Immobilier, targeting property agencies, developers, and builders. Provides instant lead qualification, viewing appointments, and 24/7 availability for property inquiries.
• DentalCall IA Healthcare industry-specific voice AI sub-brand for dental offices, launched in partnership with Webdentiste. Automates appointment scheduling, patient inquiries, and clinic organization while maintaining consistent quality of patient reception.

Quantifiable outcome

• 100% of calls answered - no missed opportunities
• +5 more outcomes

Named customers17 records

Segments9 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration80 records

AI capability10 records

Feature6 records

Partnerships

Eight partnerships are on record, tiered core.

• ViitaminecoreImplementation/ SI/ Consulting PartnerViitamine has integrated Volubile's voice AI technology into their offerings, providing conversational AI solutions to their clients. Viitamine represents Volubile's technology to deliver performance-driven, operational, and sovereign solutions.
• TeleactiscoreImplementation/ SI/ Consulting PartnerTeleactis has integrated Volubile's technology to provide 'turnkey' customer service solutions combining human agents and AI. The partnership enables delivery of comprehensive voice AI-powered customer service solutions.
• Citizen CallcoreImplementation/ SI/ Consulting PartnerCitizen Call partnered with Volubile to enhance their call center services with AI voice automation, combining human and AI capabilities for improved customer service delivery.
• Microsoft AzurecoreTechnology or IntegrationCloud infrastructure provider hosting all Volubile services in European data centers. Critical for GDPR compliance and data sovereignty requirements.
• SalesforcecoreTechnology or IntegrationCRM integration partner enabling direct data exchange between Volubile voice agents and Salesforce CRM for real-time customer data access and action execution.
• HubSpotcoreTechnology or IntegrationCRM integration partner for HubSpot users, enabling voice agents to access and update CRM data during customer conversations.
• ZendeskcoreTechnology or IntegrationCustomer support platform integration enabling ticket creation, FAQ handling, and escalation management through voice interactions.
• Google CalendarcoreTechnology or IntegrationCalendar synchronization enabling voice agents to check availability and automatically book appointments in real-time.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Parloa: Berlin-based AI voice agent platform focused on enterprise customer service automation. Closely comparable to Volubile in product (LLM-powered voicebots for inbound/outbound), target buyers (European enterprises), and value proposition (multi-agent, no-decision-tree orchestration).
• Cognigy: Enterprise conversational AI platform with strong presence in European contact center automation. Now part of NICE, Cognigy competes directly with Volubile in AI voice agents for customer service and has overlapping integration and orchestration capabilities.
• PolyAI: UK-based voice AI company building conversational agents for enterprise customer service, including call deflection and reservation automation. Competes head-to-head with Volubile on natural-sounding voice agents for large enterprise call volumes.
• Sierra AI: US-based conversational AI platform founded by Bret Taylor focused on enterprise customer service voice agents. Comparable product offering (LLM-driven voice agents with multi-agent orchestration) and similar enterprise GTM motion.
• Bland AI: AI phone-calling platform enabling enterprises to build, test, and deploy voice agents for inbound and outbound calls. Directly comparable to Volubile on telephony-first voice automation for sales, support, and operations use cases.
• Retell AI: Voice AI agent platform for building production-grade conversational phone agents with low latency. Overlaps with Volubile on telephony voicebots, multi-agent flows, and enterprise integrations.
• Vapi: Developer-focused voice AI infrastructure platform for building, testing, and deploying voice agents. Comparable technology stack (LLM, STT, TTS orchestration) and serves overlapping use cases around automated phone agents.
• Yellow.ai: Enterprise conversational AI platform offering voice and chat automation across customer service, sales, and support. Comparable product breadth, enterprise integrations, and multi-channel agent capabilities to Volubile.
• Kore.ai: Enterprise conversational AI platform with voice and digital channel agents, including contact center AI and workflow automation. Overlaps with Volubile on enterprise voicebot deployment, integrations, and compliance positioning.

Emerging players

• Cresta: Contact center AI platform focused on real-time agent assist, coaching, and generative AI for customer service. Adjacent rather than head-to-head with Volubile, but competes for the same enterprise customer-service AI budget and overlaps in telephony environments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/volubileai

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Volubile