What Techvera does

Techvera, Inc. is a privately held managed IT services and cybersecurity provider incorporated in Texas in 2001, headquartered in Denton with regional operations hubs in the Dallas-Fort Worth and New York City metros. The firm serves SMB to mid-market businesses (10-500 employees, with a stated sweet spot of 25-200) that need enterprise-grade IT capability without building an internal IT department, with primary verticals in Healthcare and Financial Services and additional exposure to Law Firms, Accounting, Oil & Gas, and Manufacturing. Techvera also sells into the co-managed IT segment for organizations with existing internal IT staff.

The company's core platform combines 24/7/365 service desk, Security Operations Center (SOC) with EDR/MDR/SIEM monitoring, RMM-based proactive endpoint management, cloud management across AWS/Azure/Google, and a field services operation covering wireless deployment, structured cabling, AV and conference room buildouts, physical security (cameras and access control), and bundled new site activation. Underlying technology relies on best-of-breed third-party platforms — NinjaOne for RMM, Jamf for Apple MDM, Microsoft Intune/SCCM for Windows, Jira Service Management for ticketing, and CrowdStrike, Sophos, and Todyl for security — integrated into a unified delivery model rather than a proprietary tech stack. The firm holds SOC 2 Type II, HIPAA, and PCI-DSS compliance certifications and is an Apple Premium Technical Partner, Microsoft Solutions Partner, AWS Partner, and Google Cloud Partner.

Techvera generates revenue primarily through per-seat monthly managed IT subscriptions (~$150/user/month, or ~$90,000/year for a typical mid-market client), supplemented by project-based professional services, hardware and software procurement with white-glove deployment, and one-time field services engagements (wireless, cabling, AV, physical security). The go-to-market is sales-led with enterprise field sales, inside sales for mid-market, free 30-minute strategy sessions, and a content/SEO/assessment-tool marketing engine. The company reports protecting 1,000+ businesses and managing 15,000+ endpoints, with 98% customer satisfaction and 99.99% platform uptime. It remains founder/operator-led under CEO Bill Tyndall and founder Reese Ormand, with no disclosed institutional capital, and made a strategic acquisition of Tynrose, Inc. in April 2025.

Name

Techvera

Legal name

Techvera, Inc.

Website

https://techvera.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Short description

Techvera is a privately held managed IT services and cybersecurity firm serving SMB to mid-market businesses (10-500 employees) in Healthcare, Financial Services, and regulated verticals across the DFW and NYC metros via 24/7 managed IT, SOC, and field services.

Ownership category

akta.pro rank

Product category

Managed IT Services & Cybersecurity

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

Network, Infrastructure & Data Center Integration (BPAEAAAK), Employee Experience (EX) & Digital Experience Monitoring Support (BPAEAJAO), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)

Keywords

• Managed IT services
• Cybersecurity services
• IT support
• Cloud migration
• Compliance management

Headquarters

HQ city

Denton

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Services Subscription: Recurring monthly subscription model for comprehensive IT management including monitoring, support, security, and strategic planning. Priced per user per month with all-inclusive coverage.
2. Professional Services: Project-based services including field services (wireless, cabling, deployment, conference rooms, physical security), digital transformation projects, and new site activations. Typically fixed-fee or time-and-materials engagements.
3. Hardware and Software Procurement: Procurement and deployment of hardware and software, sold as separate line items from managed services. Includes imaging, asset tagging, and white-glove delivery.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Techvera provides outsourced managed IT services and cybersecurity to small and mid-sized businesses, combining 24/7 help desk and monitoring, enterprise-grade security operations (EDR/MDR, SOC, ransomware protection), compliance built in for HIPAA, SOC 2, PCI-DSS, and SEC/FINRA/NY DFS frameworks, plus field services in DFW and NYC covering wireless, structured cabling, hardware deployment, conference room buildouts, physical security, and new site activations. vCIO strategic planning, co-managed IT, managed AI, cloud migration, and business continuity/DR round out the portfolio, delivered via subscription and project-based engagements.

Product overview

Techvera offers a comprehensive managed IT services portfolio organized as a unified service delivery model with distinct product categories. The core offering combines managed IT services, cybersecurity, digital transformation, managed AI, service desk, network support, and field services. Field services operate as a distinct service line covering on-site work in DFW and NYC, including new site activation (bundled buildouts), hardware deployment with white-glove rollouts, wireless site surveys and AP deployment, AV and conference room buildouts, physical security (cameras and access control), and structured cabling. Supporting these are specialized add-on modules including vCIO services, co-managed IT, ransomware protection, business continuity and disaster recovery, compliance readiness, cloud migration, IT onboarding/offboarding, fleet ops, business intelligence, professional services, secure hybrid workplace, Microsoft 365 & Copilot integration, and cyber insurance advantage. The portfolio is delivered through a services hub client portal with 24/7/365 support across DFW and NYC metro areas.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive IT infrastructure management subscription including 24/7 monitoring, proactive maintenance, help desk support, security management, and strategic technology guidance for small and mid-sized businesses.
• Cybersecurity Services Enterprise-grade threat protection including endpoint detection and response (EDR), managed detection and response (MDR), email security, multi-factor authentication, vulnerability management, and 24/7 SOC monitoring for businesses across regulated and general industries.
• Service Desk 24/7/365 help desk support delivered via phone, email, Slack, web portal, and chat with under-30-minute response times and 97% first-call resolution, accessible through the Jira Service Management-based customer portal.
• Digital Transformation Strategic technology modernization services including cloud migration, infrastructure optimization, and workflow digitization to help businesses leverage technology as a competitive advantage.
• Managed AI AI-powered productivity and automation service that designs, deploys, and manages AI solutions to automate routine tasks and augment human potential for small and mid-sized businesses.
• Network Support Network infrastructure design, monitoring, and performance optimization for reliable, high-performance connectivity from edge to cloud.
• vCIO Services Virtual Chief Information Officer services providing strategic technology planning, quarterly business reviews, IT budget planning, and technology roadmap development for growing businesses.
• Co-Managed IT Augmentation services for businesses with existing internal IT staff, providing 24/7 coverage, security expertise, escalation support, and specialized skills on demand.
• Field Services On-site technology services delivered by local technicians in DFW and NYC metros, including new site activation, hardware deployment, wireless deployment, AV/conference room buildouts, physical security installation, and structured cabling.
• New Site Activation Bundled technology buildout for new offices and relocations combining network, wireless, conference rooms, physical security, and endpoint deployment under single project management from pre-construction through day-one go-live.
• Hardware Deployment & White-Glove Rollouts Complete endpoint deployment lifecycle including receiving, imaging via Intune/JAMF/SCCM, asset tagging, deskside delivery, and NIST 800-88 compliant decommissioning with ITAD chain of custody.
• Wireless Site Surveys & AP Deployment Wireless network design using predictive analysis, on-site validation surveys, access point deployment, and post-install certification with a 30-day tuning window supporting Wi-Fi 6, 6E, and 7 standards.
• AV & Conference Room Buildouts Design, installation, and commissioning of Microsoft Teams Rooms, Zoom Rooms, and executive AV systems with remote monitoring post-deployment via vendor management portals.
• Physical Security: Cameras & Access Control IP camera systems and badge access control installation with SSO/HR integration, visitor management, and SIEM/SOC integration across Verkada, Avigilon, Genetec, Eagle Eye, Rhombus, Brivo, and other platforms.
• Low Voltage & Structured Cabling Certified cable plant installation including Cat6/Cat6A copper, fiber backbone (OM4/OS2), patch panels, ANSI/TIA-606 labeling, and Fluke DSX certification testing.
• Compliance Readiness Regulatory compliance preparation and ongoing maintenance for HIPAA, SOC 2, PCI-DSS, SEC Rule 206(4)-9, FINRA, NY DFS Part 500, and other frameworks, including gap assessments, policy development, and audit support.
• Ransomware Protection Multi-layered defense against ransomware including advanced endpoint protection, email filtering, network segmentation, backup systems with air-gapped copies, and incident response capabilities.
• Business Continuity & Disaster Recovery Disaster recovery planning, backup management, and business continuity solutions to minimize downtime and data loss during disruptions, including air-gapped backup copies.
• Cloud Migration Migration services for moving workloads to AWS, Azure, Google Cloud, and Microsoft 365 with planning, execution, and post-migration optimization.
• Microsoft 365 & Copilot Microsoft ecosystem optimization including Microsoft 365 deployment, Teams implementation, SharePoint configuration, and Copilot AI assistant integration and adoption.
• IT Strategy & Optimization Technology strategic planning, IT assessment, and optimization services to align technology investments with business objectives.
• Secure Hybrid Workplace Secure remote access, endpoint management, and collaboration tools and management for businesses with distributed or hybrid workforces.
• Cyber Insurance Advantage Cybersecurity controls, documentation, and operational support to help businesses qualify for cyber insurance coverage and meet insurer requirements.
• IT Onboarding & Offboarding Employee technology setup and decommissioning services including account provisioning, device configuration, asset tagging, and secure data handling.
• FleetOps Specialized IT services for fleet management operations and mobile workforce technology needs, including telematics, mobile device management, and field connectivity.
• Business Intelligence Data analytics and insights services to help businesses make informed technology and operational decisions.
• Professional Services Specialized consulting and implementation services delivered on a project basis for complex technology initiatives outside the scope of standard managed services.

Quantifiable outcome

• Average downtime reduction of 73%
• +7 more outcomes

Named customers1 record

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration45 records

Feature4 records

Partnerships

16 partnerships are on record, tiered core and secondary.

• MicrosoftcoreTechnology or IntegrationMicrosoft Solutions Partner with advanced specializations in Microsoft 365, Azure, and enterprise collaboration. Provides deep integration capabilities for cloud migration, Teams, SharePoint, and Microsoft Copilot implementations.
• ApplecoreTechnology or IntegrationApple Premium Technical Partner and Apple Authorized Reseller with certified expertise in enterprise Apple deployment, management, and security. Supports zero-touch deployment, MDM mastery, and hybrid environment specialists.
• AWScoreTechnology or IntegrationAWS Partner Network member for cloud infrastructure, migrations, and AWS-based service delivery.
• GooglesecondaryTechnology or IntegrationGoogle Cloud Partner for cloud solutions and Google Workspace integrations.
• CrowdStrikecoreTechnology or IntegrationCrowdStrike endpoint protection and security operations integration for enterprise-grade security.
• SophossecondaryTechnology or IntegrationSophos cybersecurity solutions for endpoint, network, and cloud security.
• TodylcoreTechnology or IntegrationTodyl security platform for comprehensive security operations, SIEM, and SOC services.
• Check PointsecondaryTechnology or IntegrationCheck Point firewall and network security solutions.
• NinjaOnecoreTechnology or IntegrationNinjaOne RMM (Remote Monitoring and Management) platform for endpoint management across client environments.
• Meraki (Cisco)secondaryTechnology or IntegrationCisco Meraki wireless, switching, and security solutions for enterprise networking.
• UbiquitisecondaryTechnology or IntegrationUbiquiti wireless and networking equipment for enterprise environments.
• NerdiosecondaryTechnology or IntegrationNerdio Windows 365 and Azure Virtual Desktop management solutions.
• Pax8secondaryChannel Partner/ Reseller/ DistributorPax8 cloud marketplace for software procurement and distribution.
• DellsecondaryChannel Partner/ Reseller/ DistributorDell hardware procurement including laptops, servers, and enterprise hardware.
• JamfcoreTechnology or IntegrationJamf Apple device management for MDM, enterprise Apple deployment and security management.
• AI PartnerssecondaryTechnology or IntegrationAI Partners for Managed AI services and AI implementation roadmap capabilities.

Scale indicators12 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ntiva: National managed IT, cybersecurity, and cloud services firm focused on SMB and mid-market clients (10-500 employees) with a recurring per-seat model. Most direct functional peer: overlapping customer profile, similar all-inclusive managed services packaging, comparable focus on help desk, compliance and cybersecurity delivery.
• Logically: Managed IT services and cybersecurity provider for SMB and mid-market organizations with a national footprint. Closely comparable on customer segment (SMB/mid-market), managed services packaging, and cybersecurity/governance offerings including co-managed IT.

Broad incumbents

• Kaseya: Global vendor of RMM, PSA, and security platforms used by thousands of MSPs. While not a direct service competitor, Kaseya competes aggressively in the same SMB/mid-market managed IT end-market through partner enablement and its own security offerings (Datto, Unitrends).
• ConnectWise: Leading platform vendor powering thousands of MSPs with PSA, RMM, cybersecurity (ConnectWise MDR), and business management tools. Competes at the operating-system layer of the MSP ecosystem Techvera participates in.
• Secureworks: Established global cybersecurity services and managed detection provider (formerly Dell-owned). Larger and broader than Techvera but competes for the same regulated mid-market and enterprise cybersecurity budgets, including SEC/FINRA-compliance-driven engagements.
• Optiv: Large cybersecurity solutions integrator and managed security services provider. While broader and more enterprise-skewed than Techvera, Optiv competes in adjacent segments for compliance and SOC-driven managed services revenue.
• Logicalis: Global IT services and managed services provider with cloud, networking, and security offerings. Comparable business model around managed and co-managed services, though it skews toward larger enterprise and global accounts than Techvera's SMB/mid-market sweet spot.

Emerging players

• Arctic Wolf: SOC-as-a-Service and MDR provider targeting mid-market and enterprise customers. Directly overlaps with Techvera's 24/7 SOC and Managed Detection & Response offering, and is increasingly competing for cybersecurity budget even in SMB accounts.
• eSentire: Managed Detection and Response provider focused on mid-market organizations with 24/7 SOC services. Overlaps most with Techvera's cybersecurity/SOC product line and pursues similar regulated-vertical segments (financial services, healthcare, legal).

Regional players

• Atlantic IT Group: NYC-metro managed IT services and cybersecurity firm serving similar SMB and mid-market customers with concierge-style help desk and field services. Directly comparable go-to-market approach in one of Techvera's two key metros (New York City).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/techvera

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Techvera