Amplix
Amplix is a technology advisory and managed services firm serving mid-market and large North American enterprises across the full technology lifecycle—from strategy through managed services—with top-tier certified partnerships across Genesys, Zoom, Five9, RingCentral, and NICE CXone platforms.
- Company typePrivate
- Founded2022
- HeadquartersNorwood, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Amplix does
Amplix is a technology advisory and managed services firm serving mid-market and large enterprises across North America. Founded in 2022 as a Gemspring Capital portfolio company, the firm has executed a sustained acquisition strategy—completing 15 deals by July 2026 including CORE Communications LLC and OneConnect Inc.—to build a single platform spanning the full technology lifecycle from strategy through managed services. Amplix employs approximately 275 people across offices in Norwood, Massachusetts and Westerville, Ohio, and reports serving more than 3,500 clients with over 1 million mobility lines under management.
The offering is anchored by the proprietary Amplix Platform, a SaaS lifecycle management tool that consolidates inventory, contract, financial, and reporting data, and is delivered alongside eight technology practice areas: Customer Experience (CX), Artificial Intelligence (AI), Network & Infrastructure, Unified Communications (UC), Cloud, Security, Business Applications, and Mobility. The CX practice is the most differentiated, holding top-tier certified status across the five leading CCaaS/UCaaS vendors—Genesys Gold/Platinum, Zoom Platinum (1 of 4 globally certified CCaaS partners), Five9 Gold, RingCentral Diamond (#1 Partner Globally 2024), and NICE CXone Platinum. The AI Practice delivers custom IVA/ZVA development, conversational and agentic AI deployment, LLM orchestration, AI governance, and AI workload infrastructure, typically on top of these same CX platforms.
Amplix generates revenue through four interlocking streams: professional services (implementation, deployment, training, custom development), managed services (account management, network, helpdesk, security operations, CCaaS platform management), technology advisory and procurement (consulting leveraging combined buying power across 3,500+ clients to negotiate vendor terms), and managed mobility services (procurement, lifecycle, staging, helpdesk, TEM portal). Pricing is custom and quote-based for enterprise engagements, typically structured as multi-year contracts; the firm completed SOC 2 Type II certification in 2026 to support direct managed services delivery. GTM motion is enterprise field sales with dedicated account teams, supplemented by a referral partner program for MSPs and system integrators.
Amplix firmographics
Firmographics- Name
- Amplix
- Legal name
- Amplix
- Website
- https://amplix.com
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Amplix is a technology advisory and managed services firm serving mid-market and large North American enterprises across the full technology lifecycle—from strategy through managed services—with top-tier certified partnerships across Genesys, Zoom, Five9, RingCentral, and NICE CXone platforms.
- Ownership category
- akta.pro rank
Amplix industry classification
Industry- Product category
- Technology Advisory and Managed Services
- NAICS
- Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming Services (7371), Services-Management Consulting Services (8742)
- akta.pro primary industry
- ERP, CRM & Enterprise Applications Consulting (BPAHAEAI)
- akta.pro secondary industries
- Enterprise Application UX, Portals & Low-Code Extensions (BPAEAGAM), Data Platform, BI & Analytics Integration (BPAEAAAI)
Keywords
Where Amplix is headquartered
LocationHeadquarters
- HQ city
- Norwood
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Amplix business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Professional Services: Implementation and deployment services including project management, engineering, training, and custom development. Augments client teams for successful technology deployments.
- Managed Services: Ongoing account management, vendor management, inventory management, network management, helpdesk management, security operations, and CCaaS platform management.
- Technology Advisory and Procurement: Consulting services for technology strategy, evaluation, sourcing, and procurement. Uses combined buying power of thousands of clients to negotiate best rates and terms.
- Managed Mobility Services: End-to-end mobility management including cost optimization, lifecycle management, procurement, staging, helpdesk, and TEM portal services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Tailored enterprise engagements |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels7 records
Amplix product offering
Product offeringCore offering
Amplix is a technology advisory and managed services firm that guides enterprises through the entire technology lifecycle — from strategy and vendor evaluation, through procurement and implementation, to ongoing managed services. The firm operates across eight practice areas (CX, AI, Network & Infrastructure, UC, Cloud, Security, Business Applications, and Mobility) and leverages a proprietary Amplix Platform to deliver vendor-agnostic guidance and operational support to more than 3,500 enterprise customers.
Product overview
Amplix is a technology advisory and managed services firm that offers a portfolio of service practices organized around the full technology lifecycle: Strategy, Evaluation & Procurement, Implementation, and Managed Services. The offering is structured as a platform-plus-modules architecture centered on the proprietary Amplix Platform (a SaaS lifecycle management tool for inventory, contracts, financials, and reporting) used to deliver Amplix Care account management services (Gold and Silver tiers). Amplix's practice areas span Customer Experience (CX), Artificial Intelligence (AI), Network & Infrastructure, Unified Communications (UC), Cloud Solutions, Security, Business Applications, and Mobility. Each practice provides specialized advisory, implementation, and managed services, with deep certified partnerships in major CX/CCaaS platforms (Genesys, Zoom, Five9, RingCentral, NICE CXone). The firm also operates a Referral Partner Program and Outcomes consulting focused on optimization, innovation, modernization, and risk mitigation.
Differentiator
Problem solved
Functional benefit
Products and services
- Strategy Services Strategic advisory services that help enterprises define their technology roadmap and align technology investments with business objectives across CX, AI, network, cloud, security, UC, and business applications.
- Evaluation & Procurement Services Vendor-agnostic evaluation and procurement services that help enterprises select and acquire the right technology solutions across multiple vendors and practice areas.
- Implementation Services Implementation services that deploy and integrate selected technologies across CX, AI, network and infrastructure, UC, cloud, security, business applications, and mobility practice areas.
- Managed Services Ongoing managed technology services that operate and support enterprise environments across the firm's eight practice areas, supported by the proprietary Amplix Platform.
- Amplix Platform Proprietary Amplix Platform that supports technology decision-making, vendor evaluation, procurement, implementation orchestration, and ongoing managed service delivery for enterprise customers.
Quantifiable outcome
- 17-52%+ average client mobility savings visible within first billing cycle
- +5 more outcomes
Companies that use Amplix
Customer profileNamed customers12 records
Segments8 records
Ideal customer profiles1 record
Amplix technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration36 records
AI capability13 records
Feature1 record
Amplix partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core.
- OneConnect Inc.coreTechnology sourcing and procurement firm acquired by Amplix. Founded 2004, headquartered in St. Petersburg, FL. Independent guide through technology marketplace helping clients source, negotiate, and manage vendor relationships.
- CORE Communications LLCcoreTechnology advisory and expense management firm acquired by Amplix. Founded 1996, headquartered in Suffield, CT. Deepens Amplix's technology expense management practice with disciplined, ongoing optimization model.
- GenesyscoreGenesys Gold Partner, North America Cloud Partner of the Year 2025, Certified Implementation Partner. Provides seamless implementations, PureConnect/PureEngage migrations, API services, web services, and integrations.
- ZoomcoreZoom Platinum Partner, 1 of only 4 certified Zoom CCaaS partners globally. Certified CCaaS implementation partner offering industry-leading deployment times and CRM integrations.
- Five9coreFive9 Gold Partner & Certified Implementation Partner. Expert guidance for Five9 VCC and IVA implementation, CRM, and business application integrations.
- RingCentralcoreRingCentral Diamond Partner and #1 Partner Globally 2024. Global Diamond Partner with hundreds of successful deployments and migrations, all delivered with industry-leading implementation times.
- NICE CXonecoreNICE CXone Platinum Certified Implementation Partner. From ACD/IVR to WEM suite and omnichannel, provides tailored solutions, seamless integrations, and custom applications.
- Observe.AIcoreObserve.AI Gold Partner - First-Ever Gold Partner designation. Provides conversation intelligence tools and workforce optimization for contact centers.
- AT&TcoreTop AT&T Solution Provider with deep experience in mobility solutions, from plans to processes. Helps navigate complexity and see value sooner.
- VerizoncoreMobility partner for enterprise mobility management services.
- T-MobilecoreMobility partner for enterprise mobility management services.
- Kore.aicoreAI platform partner for multi-agent orchestration and enterprise AI adoption. Featured in Amplitude of Tech podcast for AI orchestration expertise.
Scale indicators10 records
Recent moves6 records
Expansion highlights7 records
Amplix competitors and assessment
Company assessmentDirect peers
- Sandler Partners: Master agent and technology advisory firm helping enterprises source and manage UCaaS, CCaaS, cloud, and security solutions. Comparable vendor-neutral, channel-driven GTM and partner-program relationships.
- Avant Communications: Technology services distributor / master agent providing technology advisory, sourcing, and managed services for enterprises. Directly comparable to Amplix in its vendor-neutral advisory model and CCaaS/UCaaS specializations.
- AHEAD: Enterprise IT consulting and managed services firm focused on cloud, data, AI, and security. Comparable mid-market-to-enterprise advisory profile and professional-services-led GTM.
- BlueAlly: Technology solutions and managed services provider with deep practices in CX, UC, cloud, and security. Comparable mid-sized enterprise advisory and CX/CCaaS implementation focus.
- Telarus: Largest master agent / technology services distributor in North America, advising enterprises on UCaaS, CCaaS, cloud, and network solutions. Highly comparable vendor-neutral advisory model, partner-program ecosystem, and enterprise GTM motion.
- ConvergeOne: IT solutions provider specializing in collaboration, contact center, cloud, and managed services for the enterprise. Directly comparable CX/UCaaS implementation and managed services practice, now part of Converge Technology Solutions.
Broad incumbents
- Presidio: Large global IT solutions provider offering advisory, managed, and professional services across cloud, security, collaboration, and data center. Comparable in the breadth of enterprise technology services and CCaaS/UCaaS practice, but operates at significantly larger scale.
- CDW: Major multi-billion-dollar IT solutions provider serving enterprise and mid-market customers with hardware, software, services, and managed offerings. Comparable enterprise GTM but at far greater scale and breadth.
- Optiv: Pure-play cybersecurity solutions provider delivering advisory, integration, and managed security services. Comparable in the security practice area, though Optiv specializes exclusively in security while Amplix is multi-practice.
- Insight Enterprises: Global IT solutions provider with advisory, managed, and professional services across cloud, data, AI, and collaboration. Comparable enterprise advisory model, though significantly larger and broader in scope.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights8 records
Customer concentration
Amplix social profiles
Digital presenceAmplix compliance and trust
Trust signalCompliance5 records
Amplix financial estimates
Financial estimateRevenue estimate
Valuation estimate
Amplix leadership team
Management profileNumber of profiles
Profiles1 record
Amplix subsidiaries and ownership
Company hierarchySubsidiaries2 records
Amplix funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Amplix M&A and investment
M&A and investmentM&A15 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Amplix
What does Amplix do?
Amplix is a technology advisory and managed services firm that guides enterprises through the entire technology lifecycle — from strategy and vendor evaluation, through procurement and implementation, to ongoing managed services. The firm operates across eight practice areas (CX, AI, Network & Infrastructure, UC, Cloud, Security, Business Applications, and Mobility) and leverages a proprietary Amplix Platform to deliver vendor-agnostic guidance and operational support to more than 3,500 enterprise customers.
Is Amplix a public or private company?
Amplix is a private company. It is classified as private equity controlled and is currently operating.
When was Amplix founded?
Amplix was founded in 2022. It employs 101 to 250 people.
Where is Amplix based?
Amplix is headquartered in Norwood, United States, in the North America region.
How does Amplix make money?
Four revenue lines are on record. Professional Services are the primary driver. The others are managed Services, technology Advisory and Procurement and managed Mobility Services.
Who are Amplix's main competitors?
Direct peers on record are Sandler Partners, Avant Communications, AHEAD, BlueAlly, Telarus and ConvergeOne. Broad incumbents are Presidio, CDW, Optiv and Insight Enterprises.
Does Amplix have an API?
No public API is recorded for Amplix.
What industry is Amplix in?
Amplix's product category is Technology Advisory and Managed Services. Its primary akta.pro industry code is BPAHAEAI, ERP, CRM & Enterprise Applications Consulting, with a secondary code of BPAEAGAM, Enterprise Application UX, Portals & Low-Code Extensions. Its NAICS code is 541512 and its SIC code is 7371.