OpenDoctor
OpenDoctor is a cloud-based, AI-powered patient self-scheduling and engagement platform purpose-built for radiology, integrating with major RIS/EHR systems to enable 24/7 real-time imaging-appointment booking, order-driven outreach, and conversational AI scheduling for outpatient radiology practices and health systems.
- Company typePrivate
- Founded2012
- HeadquartersNew York, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What OpenDoctor does
OpenDoctor (legal entity openDoctors 247, Inc.) is a cloud-based patient engagement and scheduling platform purpose-built for radiology, founded in 2012 and headquartered in New York with operational offices in Dallas, Texas and Mumbai, India. The company sells to outpatient radiology practices and integrated health systems, addressing the pain points of manual order-to-schedule workflows, high no-show rates (industry benchmark: nearly a quarter of outpatient imaging appointments are missed), referral leakage, and the inability of generic scheduling tools to handle modality-specific clinical rules (contrast vs. non-contrast, prep requirements, insurance buffers) for MRI, CT, mammography, and related imaging exams.
Its core technology is an AI-powered real-time self-scheduling platform with deep bi-directional RIS/EHR integration. Patient appointments write directly into the customer's RIS — Epic, Cerner (Oracle Health), Meditech, Konica Minolta Exa, FujiFilm Synapse RIS, Ramsoft, Abbadox, and GE Centricity are all integrated partners — eliminating the manual data-entry and "request queue" patterns of generic schedulers. AI capabilities are layered onto that integration: an AI voice agent handles 24/7 rescheduling, cancellations, and FAQ triage via phone, web, and text; order-driven automation converts inbound clinical orders into text-based scheduling links immediately on receipt; and dynamic clinical questionnaires enforce correct modality/protocol selection before booking. Modular solution areas cover order-conversion automation, referral-leakage reduction, self-scheduling, AI-powered scheduling, virtual check-in / paperless registration, and multi-channel patient engagement (SMS, email, voice).
The business is a quote-based, annual SaaS subscription sold through enterprise field sales, with no public pricing. Go-to-market is a hybrid of direct enterprise sales to radiology administrators and health-system CIOs, inside-sales/demo conversion, and channel distribution through imaging-IT vendors (notably the April 2025 Konica Minolta strategic partnership) plus participation in radiology conferences such as FRS/FRMBA and RSNA. OpenDoctor is a privately held subsidiary of Surgimate (alongside ImplantBase), with named customers including University Radiology, SJRA, AMI, Simon Medical, ProScan Imaging, BayCare Health System, Longhorn Radiology, Fairfax Radiology, and SDMI. Revenue is not publicly disclosed.
OpenDoctor firmographics
Firmographics- Name
- OpenDoctor
- Legal name
- openDoctors 247, Inc.
- Website
- https://opendr.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- OpenDoctor is a cloud-based, AI-powered patient self-scheduling and engagement platform purpose-built for radiology, integrating with major RIS/EHR systems to enable 24/7 real-time imaging-appointment booking, order-driven outreach, and conversational AI scheduling for outpatient radiology practices and health systems.
- Ownership category
- akta.pro rank
OpenDoctor industry classification
Industry- Product category
- Radiology Patient Scheduling Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)
- akta.pro secondary industry
- Imaging & Diagnostic Interoperability (DICOM exchange, image sharing, VNA connectivity) (HLACABAM)
Keywords
Where OpenDoctor is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
OpenDoctor business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Platform Subscription: Cloud-based patient scheduling and engagement platform delivered as a subscription service to radiology practices and health systems. Pricing likely tiered based on practice size, modality complexity, and integration scope.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Annual | Quote-based enterprise pricing tailored to practice size and modality complexity. |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
OpenDoctor product offering
Product offeringCore offering
OpenDoctor provides a cloud-based, AI-powered patient self-scheduling and engagement platform purpose-built for radiology practices and health systems. The platform enables 24/7 real-time booking of complex imaging exams (MRI, CT, mammography) with embedded clinical logic, bi-directional RIS/EHR integration, automated order conversion, paperless registration, referral leakage prevention, and a 24/7 AI voice agent for rescheduling and patient triage.
Product overview
openDoctor is a unified patient engagement and scheduling platform purpose-built for radiology. The core platform provides intelligent AI-powered real-time patient self-scheduling with deep RIS integration, layered with modular solutions including: Automate Order Conversion (automated order-driven outreach), Reduce Referral Leakage (provider loyalty management), Enable Self-Scheduling (complex modality booking), Automate Scheduling with AI (AI voice agent and guided workflows), Streamline Patient Check-In (paperless registration), and Boost Patient Engagement (multi-channel communications). Features include real-time scheduling, order-driven workflows, paperless forms, mobile check-in, appointment reminders, insurance eligibility verification, online payments, analytics, and multi-location support. The platform integrates with existing EHR/RIS systems including Cerner, Konica Minolta, and others.
Differentiator
Problem solved
Functional benefit
Products and services
- Patient Self-Scheduling Platform Intelligent AI-powered real-time patient self-scheduling platform built for radiology, enabling 24/7 booking for complex imaging exams (MRI, CT, mammography) with built-in clinical logic, insurance buffers, and exam-specific questionnaires. Sold to radiology practices, health systems, hospitals, medical centers, and scheduling intermediaries.
- Automate Order Conversion Automated order-driven outreach solution that instantly sends secure text-based scheduling links to patients when new orders are received, with pre-populated exam, referring physician, and insurance data for instant booking. Designed for radiology practices and health systems.
- Reduce Referral Leakage Referral management solution providing universal login for referring providers, comprehensive order dashboards, digital clinical uploads, and integrated results viewing to build provider loyalty and reduce lost referral volume. Designed for radiology practices and referring physician networks.
- Enable Self-Scheduling Real-time patient self-scheduling solution for complex radiology exams with modality-specific logic, deep RIS integration for live availability, dynamic clinical questionnaires, and frictionless access with one-time passcodes.
- Automate Scheduling with AI AI-powered scheduling automation solution featuring guided phone workflows for staff, conversational AI voice agent for 24/7 rescheduling/cancellations/FAQ, intelligent overrides for urgent cases, and call analytics with sentiment analysis.
- Streamline Patient Check-In Paperless registration solution with virtual check-in via encoded text links, mobile image capture for insurance cards and scripts, contactless kiosk mode, and integrated payments and eligibility verification.
- Boost Patient Engagement Multi-channel patient engagement solution with automated SMS, email, and voice notifications, proactive health reminders for annual screenings, two-way appointment confirmation via text, and exam-specific prep instructions delivery.
Companies that use OpenDoctor
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles3 records
OpenDoctor technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability8 records
Feature8 records
OpenDoctor partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core.
- Konica Minolta Healthcare AmericascoreStrategic partnership announced April 22, 2025 combining Konica Minolta's Exa PACS|RIS imaging IT platform with openDoctor's patient engagement solutions. The partnership focuses on streamlining self-scheduling and appointment management across all imaging modalities, with the goal of reducing administrative burdens, improving patient scheduling efficiency, and enhancing overall patient experience. The collaboration sets a new standard for patient engagement in imaging through an open API ecosystem delivering an integrated, best-of-breed solution.
- EpiccoreBi-directional integration partnership allowing openDoctor to sync real-time appointment availability and patient data with Epic's EHR platform. Enables live inventory booking that writes appointments directly back to Epic's system.
- Cerner (Oracle Health)coreIntegration partnership enabling real-time data synchronization between openDoctor's scheduling platform and Cerner's EHR/RIS systems. Supports live inventory booking and automated order-driven outreach workflows.
- MeditechcoreIntegration partnership enabling real-time scheduling synchronization with Meditech's healthcare IT platform, supporting live inventory booking and bi-directional data sync for radiology practices.
- FHIR (Fast Healthcare Interoperability Resources)coreopenDoctor leverages FHIR standards for healthcare data interoperability, enabling seamless integration with FHIR-compatible EHR and RIS platforms.
- FujiFilm Healthcare (Synapse RIS)coreIntegration with FujiFilm's Synapse RIS platform enabling real-time scheduling sync and patient engagement for FujiFilm's radiology imaging customers.
- RamsoftcoreIntegration with Ramsoft's radiology information systems enabling openDoctor's scheduling and patient engagement tools to work with Ramsoft-powered imaging centers.
- AbbadoxcoreIntegration partnership with Abbadox radiology platform, enabling scheduling and patient engagement capabilities for Abbadox customers.
- GE Healthcare (Centricity)coreIntegration with GE Healthcare's Centricity RIS/EMR platform enabling openDoctor's patient scheduling and engagement tools for Centricity users.
- SurgimatecoreopenDoctor is a part of the Surgimate family, together with ImplantBase. Surgimate is a leading platform helping practices coordinate surgeries, reduce cancellations, and keep operating rooms running smoothly. ImplantBase provides medical device companies real-time visibility over implants and instruments. Together, Surgimate, ImplantBase, and openDoctor deliver a fully connected care journey from imaging orders to surgery to device management.
- iConnect (AccelaShare)coreIntegration with iConnect (AccelaShare) image viewer enabling referring providers to access PDF reports and integrated image viewers directly through openDoctor's referral portal, supporting better and faster follow-up care.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
OpenDoctor competitors and assessment
Company assessmentDirect peers
- Luma Health: Luma Health is a patient engagement and self-scheduling platform used by health systems and specialty practices. It overlaps directly with openDoctor on AI-driven scheduling, reminders, and digital intake, though it serves multiple specialties rather than being radiology-specific.
- Relatient: Relatient offers patient self-scheduling, automated reminders, and digital registration for medical groups and health systems. It competes head-to-head with openDoctor in radiology and other outpatient specialties on patient engagement workflows.
- Phreesia: Phreesia provides digital patient intake, self-scheduling, and revenue-cycle workflows to health systems and medical groups. Its paperless registration and check-in modules are direct competitors to openDoctor's Streamline Patient Check-In solution.
- Kyruus: Kyruus offers provider search, scheduling, and referral management for health systems. Its referral and provider-network scheduling capabilities overlap with openDoctor's Reduce Referral Leakage module.
- Solutionreach: Solutionreach is a long-standing patient engagement platform with self-scheduling, reminders, and digital intake for specialty practices. It is a broad competitor in the same patient-engagement category openDoctor operates in.
- NexHealth: NexHealth provides online scheduling, digital forms, and patient communication tools integrated with EHR systems. Its EHR-integrated self-scheduling approach is similar in architecture to openDoctor's RIS-integrated model.
- InteliChart: InteliChart offers a patient engagement platform (Patient Portal, Patient Schedule, Patient Intake) used by medical groups and health systems. It competes with openDoctor in scheduling, reminders, and patient intake workflows.
Broad incumbents
- Zocdoc: Zocdoc is a consumer-facing healthcare appointment-booking marketplace used by many specialties including radiology. While broader in scope, its marketplace scheduling model competes with openDoctor's self-scheduling for patient acquisition.
Regional players
- Doctolib: Doctolib is a leading European patient scheduling and practice management platform. While geographically focused in Europe, it represents a comparable AI-enabled patient scheduling product for healthcare providers.
Emerging players
- Notable: Notable provides AI-powered patient scheduling, intake, and workflow automation for health systems. Its AI agents for scheduling and registration overlap with openDoctor's AI voice agent and check-in modules.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
OpenDoctor social profiles
Digital presenceOpenDoctor compliance and trust
Trust signalCompliance1 record
OpenDoctor financial estimates
Financial estimateRevenue estimate
Valuation estimate
OpenDoctor leadership team
Management profileNumber of profiles
Profiles6 records
OpenDoctor funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OpenDoctor M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OpenDoctor
What does OpenDoctor do?
OpenDoctor provides a cloud-based, AI-powered patient self-scheduling and engagement platform purpose-built for radiology practices and health systems. The platform enables 24/7 real-time booking of complex imaging exams (MRI, CT, mammography) with embedded clinical logic, bi-directional RIS/EHR integration, automated order conversion, paperless registration, referral leakage prevention, and a 24/7 AI voice agent for rescheduling and patient triage.
Is OpenDoctor a public or private company?
OpenDoctor is a private company. It is classified as corporate owned and is currently operating.
When was OpenDoctor founded?
OpenDoctor was founded in 2012. It employs 11 to 50 people.
Where is OpenDoctor based?
OpenDoctor is headquartered in New York, United States, in the North America region.
How does OpenDoctor make money?
One revenue line is on record: saaS Platform Subscription.
Who are OpenDoctor's main competitors?
Direct peers on record are Luma Health, Relatient, Phreesia, Kyruus, Solutionreach, NexHealth and InteliChart. Zocdoc is listed as a broad incumbent. Doctolib is listed as a regional player. Notable is listed as an emerging player.
Does OpenDoctor have an API?
No public API is recorded for OpenDoctor.
What industry is OpenDoctor in?
OpenDoctor's product category is Radiology Patient Scheduling Software. Its primary akta.pro industry code is HLALABAH, Care Navigation, Referral & Digital Front Door Platforms, with a secondary code of HLACABAM, Imaging & Diagnostic Interoperability (DICOM exchange, image sharing, VNA connectivity). Its NAICS code is 5132 and its SIC code is 7372.