Infer

Predictive Sales Analyticsinfer.com

IgniteTech is an Austin-based AI-first enterprise software company and ESW Capital subsidiary that acquires, revitalizes, and supports mission-critical software portfolios for mid-to-large global organizations. It sells subscription AI products (Eloquens AI, MyPersonas, Adminio AI) and retained brands including Khoros and Suuchi Inc.

Company typePrivate
Founded2010
HeadquartersMountain View, United States
Headcount51–100
GTM typeB2B
OfferingSoftware

What Infer does

IgniteTech (legal entity Ignite Enterprise Software Solutions, LLC) is a global enterprise software company headquartered in Austin, Texas, and a wholly-owned subsidiary of ESW Capital Group. The company specializes in acquiring, revitalizing, and supporting a diverse portfolio of mission-critical enterprise software solutions, embedding AI-powered capabilities across that portfolio. Since retooling in 2023 to become an AI-first organization, IgniteTech has developed three proprietary AI products — Eloquens AI (automated email response and routing), MyPersonas (digital clones of company experts), and Adminio AI (intelligent meeting scheduling via email orchestration) — while continuing to operate acquired brands including Khoros (customer engagement and community management) and Suuchi Inc. (supply chain management).

The company generates revenue through subscription-based enterprise software licensing sold globally to mid-to-large organizations, with a horizontal segmentation approach spanning customer engagement, supply chain, knowledge management, and workflow automation use cases. Go-to-market combines enterprise field sales with product-led growth levers: 14-day free trials with onboarding sessions are offered across the AI product suite (no credit card required). Distribution is executed via dedicated product portals (eloquens.ai, mypersonas.ai, adminio.ai) and direct enterprise engagement at major industry events, including the company's role as Exclusive Presenting Sponsor of Generative AI Expo 2025 and 2026.

IgniteTech is led by CEO Eric Vaughan, who is also a prominent external thought leader on enterprise AI transformation, featured in Fortune, the Wall Street Journal, and the Financial Times. The company's marketing strategy is anchored on CEO-led media engagement and conference presence (FT Future of AI Summit, Imagine AI, Fortune Brainstorm Tech). A notable 2023-2024 workforce restructuring replaced approximately 80% of staff due to employee resistance to AI adoption, an event that has shaped the company's public positioning around AI-first operating culture.

Infer firmographics

Firmographics

Name: Infer
Legal name: Ignite Enterprise Software Solutions, LLC
Website: https://infer.com
Company type: Private
Founded year: 2010
Operating status: Operating
Headcount range: 51–100 employees
Short description: IgniteTech is an Austin-based AI-first enterprise software company and ESW Capital subsidiary that acquires, revitalizes, and supports mission-critical software portfolios for mid-to-large global organizations. It sells subscription AI products (Eloquens AI, MyPersonas, Adminio AI) and retained brands including Khoros and Suuchi Inc.
Ownership category
akta.pro rank

Infer industry classification

Industry

Product category: Predictive Sales Analytics
NAICS: Marketing Research and Public Opinion Polling (541910)
SIC: Services-Computer Programming, Data Processing, Etc. (7370)
akta.pro primary industry: Lead Qualification & Inside Sales Support Services (BPAFAKAK)

Keywords

Predictive analytics
Sales intelligence
Lead scoring
Customer acquisition
Conversion prediction

Where Infer is headquartered

Location

Headquarters

HQ city: Mountain View
HQ country: United States
HQ region: North America

Offices1 record

Markets served

Infer business model

Business model

GTM type: B2B
Offering type: Software
Cost components: Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

Enterprise Software Subscriptions: IgniteTech generates revenue through subscription-based enterprise software licensing, offering AI-powered solutions to organizations worldwide. The company acquires and revitalizes existing enterprise software portfolios, embedding AI capabilities across the portfolio. Revenue is driven by software license subscriptions, with 14-day free trials offered to drive acquisition.

Pricing tiers

Model	Billing	Price
Freemium	Monthly	Free trial available for all AI products

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Infer product offering

Product offering

Core offering

Infer provides a predictive SaaS platform that helps B2B businesses identify and prioritize the prospects most likely to convert, enabling sales and marketing teams to win more customers. The platform applies machine learning to customer and prospect data to score leads, predict conversion, and surface the highest-value opportunities for revenue teams.

Differentiator

Problem solved

Functional benefit

Brands

Eloquens AI: AI-powered tool that reads and responds to routine emails in minutes, 24/7
MyPersonas
Adminio AI
Khoros
Suuchi

Products and services

Predictive Customer Intelligence Platform Cloud-delivered predictive SaaS platform that uses machine learning to score leads and accounts, predict customer conversion, and surface the highest-value opportunities for B2B sales and marketing teams to win more customers.

Companies that use Infer

Customer profile

Segments1 record

Ideal customer profiles1 record

Infer technology and API

Technology

Technology focussed Yes

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Feature4 records

Infer partnerships and signals

Strategic signal

Partnerships

One partnership is on record.

Generative AI Expo / TECHSUPERSHOWflagshipGTM or Marketing Partner · 9 May 2024IgniteTech signed on as Exclusive Presenting Sponsor for Generative AI Expo 2025 (announced May 2024) and renewed as Exclusive Presenting Sponsor for Generative AI Expo 2026, positioning the company as a premier sponsor of this major AI industry event.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Infer competitors and assessment

Company assessment

Direct peers

Demandbase: Demandbase combines account-based marketing with predictive analytics and intent data, competing for the same mid-market and enterprise revenue teams as Infer.
Leadspace: Leadspace is a B2B customer data platform with predictive scoring and account orchestration, directly comparable to Infer's predictive SaaS proposition.
Bombora: Bombora delivers intent-data and predictive audience solutions that feed B2B sales and marketing prioritization, overlapping directly with Infer's predictive scoring use case.
6sense: 6sense provides an AI-driven predictive lead scoring and account engagement platform for B2B revenue teams — directly comparable to Infer's predictive customer-acquisition thesis.
Lattice Engines: Lattice Engines (acquired by Dun & Bradstreet) pioneered predictive lead scoring for B2B sales — a historical direct peer that competed head-to-head with Infer in the 2010s.
Terminus: Terminus provides an ABM platform with predictive targeting and engagement analytics, addressing the same account-prioritization buyer that Infer's predictive platform targets.
Clearbit: Clearbit enriches and scores leads and accounts using firmographic and intent signals, addressing the same lead qualification and prioritization workflow as Infer.
MadKudu: MadKudu offers predictive lead scoring and customer fit analytics for B2B SaaS, targeting the same sales-operations buyer that Infer historically served.
Radius: Radius offered a B2B customer intelligence platform with predictive analytics for sales and marketing teams — closely aligned with Infer's product category.

Broad incumbents

ZoomInfo: ZoomInfo is a large B2B intelligence and sales-orchestration platform with embedded predictive capabilities — a broader incumbent whose product lines overlap Infer's customer-acquisition focus.

Market position

Strengths3 records

Weaknesses3 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

Infer financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Infer leadership team

Management profile

Number of profiles

Profiles4 records

Infer subsidiaries and ownership

Company hierarchy

Subsidiaries2 records

Infer funding detail

Funding detail

Funding overview

Funding rounds2 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Infer M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infer

What does Infer do?

Is Infer a public or private company?

Infer is a private company. It is classified as venture growth investor backed and is currently operating.

When was Infer founded?

Infer was founded in 2010. It employs 51 to 100 people.

Where is Infer based?

Infer is headquartered in Mountain View, United States, in the North America region.

How does Infer make money?

One revenue line is on record: enterprise Software Subscriptions.

Who are Infer's main competitors?

Direct peers on record are Demandbase, Leadspace, Bombora, 6sense, Lattice Engines, Terminus, Clearbit, MadKudu and Radius. ZoomInfo is listed as a broad incumbent.

Does Infer have an API?

No public API is recorded for Infer.

What industry is Infer in?

Infer's product category is Predictive Sales Analytics. Its primary akta.pro industry code is BPAFAKAK, Lead Qualification & Inside Sales Support Services. Its NAICS code is 541910 and its SIC code is 7370.