Child Life On Call

What Child Life On Call does

Child Life On Call is a digital health platform focused on pediatric psychosocial support, founded in 2020 by certified child life specialist Katie Taylor and headquartered in Austin, Texas as a Texas LLC. The company's core product is SupportSpot, a HIPAA-compliant mobile application that delivers evidence-based, trauma-informed content covering 50+ medical procedures, an extensive medical glossary, and 100+ downloadable handouts to parents and caregivers of medically complex children. The company also operates the Child Life Circle, a professional community of 220+ certified child life specialists (CCLS), and produces the 'Inside the Children's Hospital' podcast, which has accumulated hundreds of thousands of downloads across 220+ episodes.

The platform operates a dual GTM motion: a freemium consumer mobile app for families (with a 7-day premium trial) and quote-based B2B facility licensing of a customizable HIPAA-compliant version of SupportSpot sold to children's hospitals and pediatric units. Additional revenue streams include a $247 self-paced online course ('How to Build a Business in Child Life' with 12 PDUs across 7 instructors), on-demand virtual child life specialist consultations, and affiliate partnerships with nine pediatric-focused organizations. Distribution occurs through mobile app stores, direct enterprise sales (with a 'Schedule a Demo' CTA), and — following the March 2026 acquisition of SupportSpot by AngelEye Health — through AngelEye Health's 350+ hospital client network, with the Child Life On Call team integrated into AngelEye and Katie Taylor serving as Director of Psychosocial Care.

Pre-acquisition, the company operated with 1-10 employees and reported no institutional funding rounds; the only named B2B customer was Inova Children's Hospital. The platform addresses a documented market gap in which up to 70% of pediatric patients and families lack access to certified child life specialists. In June 2026, Katie Taylor received a Parents Next Gen Award from Parents Magazine in recognition of the platform's innovation in pediatric healthcare. Following the acquisition, Child Life On Call LLC continues to operate as a subsidiary brand within AngelEye Health, with the SupportSpot platform being integrated into AngelEye's neonatal and pediatric digital solutions portfolio.

Name

Child Life On Call

Legal name

Child Life On Call LLC

Website

https://childlifeoncall.com

Company type

Private

Founded year

2020

Operating status

Acquired

Headcount range

1–10 employees

Short description

Child Life On Call is a digital health platform that delivers HIPAA-compliant, evidence-based pediatric psychosocial support via the SupportSpot mobile app to families of medically complex children, the Child Life Circle professional community to certified child life specialists, and B2B facility licensing to hospitals, now operating under AngelEye Health following a March 2026 acquisition.

Ownership category

akta.pro rank

Product category

Pediatric Healthcare Platforms

NAICS

Child and Youth Services (62411)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family & Pediatric Direct-to-Consumer Virtual Care (HLALAAAI)

akta.pro secondary industry

Childcare & Eldercare Caregiving Platforms (BPAMAHAJ)

Keywords

• Pediatric psychosocial support
• Child life services
• HIPAA-compliant healthcare apps
• Pediatric family education
• Clinical content platforms

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Facility / B2B Licensing: Hospital and healthcare facility licensing of the SupportSpot platform, sold as B2B contracts to institutions seeking to extend child life specialist support to patients and families.
2. SupportSpot Mobile App: Consumer-facing mobile app distributed via app stores, offered with a free tier and premium subscription trial. Revenue generated from in-app conversions and institutional deployments.
3. Professional Development Courses: Online course 'How to Build a Business in Child Life' sold as a self-paced program, targeting child life specialists seeking to build private practices or entrepreneurial ventures.
4. Virtual Child Life Consultations: Direct-to-consumer virtual consultation sessions with board-certified child life specialists, providing families on-demand access to specialized pediatric support.
5. Affiliate / Partner Revenue: Affiliate marketing partnerships with organizations serving pediatric patients and families, generating referral-based revenue through the platform's audience reach.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels7 records

Core offering

Child Life On Call operates the SupportSpot HIPAA-compliant mobile platform that delivers evidence-based, trauma-informed pediatric healthcare resources (covering 50+ procedures, 100+ handouts, and a medical glossary) to families, alongside the Child Life Circle professional community of 220+ certified child life specialists. The company licenses SupportSpot to hospitals and healthcare facilities, offers the consumer app via app stores on a freemium model, sells online professional development courses (PDUs), and provides virtual child life specialist consultations to families.

Product overview

Child Life On Call operates as a unified digital health platform focused on pediatric family support. The core product is the SupportSpot App, a mobile application that provides parents and caregivers with child life specialist expertise including procedure guides, coping plans, and educational resources. The platform also includes the Child Life On Call App for Medical Facilities, which hospitals license to extend child life services to patients and families. Supporting offerings include the Child Life Circle Community (a professional network for certified child life specialists with PDU courses), the Inside the Children's Hospital Podcast (220+ episodes of parent stories), the 'How to Build a Business in Child Life' course, and free resources including the Parent Starter Kit and Comfort Positioning Guide. Following its March 2026 acquisition by AngelEye Health, the SupportSpot platform is being integrated into AngelEye's neonatal and pediatric digital solutions serving over 350 hospital clients.

Differentiator

Problem solved

Functional benefit

Brands

• SupportSpot: Mobile application providing on-demand child life specialist guidance, procedural resources, personalized coping plans, and community for parents navigating pediatric healthcare.
• Child Life Circle

Products and services

• SupportSpot App (Consumer) A mobile application for parents and caregivers providing child life specialist expertise, including procedure guides, coping plans, expert guidance, and access to 220+ podcast episodes to help families navigate pediatric healthcare journeys. Distributed free via app stores with a premium subscription tier.
• SupportSpot for Medical Facilities A HIPAA-compliant digital platform for hospitals and healthcare facilities that extends child life services to patients, families, and staff. Features customizable resources, procedure guides, and facility-specific content, integrated into clinical workflows and sold under B2B facility licensing.
• Child Life Circle Community An online professional community for certified child life specialists (CCLS) offering 2 PDUs per month, peer support, business tools, clinical supervision groups, and continuing education opportunities. Community has grown to over 220 CCLS members.
• How to Build a Business in Child Life Course A self-paced online course for certified child life specialists exploring private practice and business ownership beyond hospital settings. Features 7 instructors and offers 12 PDUs upon completion, sold as a $247 one-time purchase for lifetime access.
• Professional Development Units (PDU) Library On-demand professional development courses for certified child life specialists to earn continuing education credits (PDUs), delivered via the Thinkific platform integration.
• Virtual Child Life Specialist Consultations On-demand access to board-certified child life specialists via video for families, complementing in-person hospital care and addressing the access gap in pediatric psychosocial support.

Quantifiable outcome

• Up to 70% of patients and families lack access to child life specialists, representing the primary market gap the platform addresses.
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• AngelEye HealthflagshipOEM/ Whitelabel/ Licensing Partner · 1 March 2026AngelEye Health acquired the SupportSpot platform from Child Life On Call in March 2026. Under the agreement, the SupportSpot app and platform are now distributed through AngelEye's hospital client network of 350+ facilities. Child Life On Call's team joined AngelEye as part of the transaction, and the platform continues to serve families under AngelEye's portfolio.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• SONIFI Health: Hospital-based interactive patient engagement and education system deployed across pediatric and adult units. Competes for the same hospital technology budgets as Child Life On Call's B2B facility licensing, with an overlapping focus on patient and family education.
• KidsHealth.org: Online pediatric health education resource providing age-appropriate medical content for parents, kids, and teens. Operates in the same family-facing pediatric health content category as SupportSpot, with similar SEO and content-marketing driven acquisition of parents.
• pCare (UniConnect): Patient engagement platform offering in-room interactive education and care plan content for hospitals. Directly comparable to SupportSpot in delivering facility-licensed patient education, with comparable hospital sales motion and EHR integration requirements.
• GetWell Network: Interactive patient engagement platform used by children's hospitals for in-room education, entertainment, and care plans. Competes with SupportSpot for facility licensing budgets and serves the same hospital procurement workflows with overlapping digital content libraries.

Broad incumbents

• Calm Health: Consumer mental health and wellness platform with pediatric and family programming extending into care delivery. Comparable consumer subscription motion and pediatric/family content focus, though at significantly larger scale and broader use cases than child life specialty.
• Maven Clinic: Virtual care platform specializing in women's and family health, including pediatric and postpartum support. Shares Child Life On Call's parent-centric family virtual care positioning, with comparable digital content plus on-demand specialist consultations.
• Curai Health: Virtual care platform providing on-demand chat-based primary care across family and pediatric scenarios. Broader incumbent in direct-to-consumer virtual care that shares Child Life On Call's hybrid consumer-app and B2B telehealth DNA but serves a wider clinical scope.

Others

• Starlight Children's Foundation: Nonprofit delivering pediatric psychosocial support through hospital programs, gaming, and content. Complementary to Child Life On Call's mission of supporting families through healthcare experiences; shares the hospital-distribution and family-engagement themes but competes on donations rather than SaaS.

Emerging players

• Summer Health: Text-based pediatric care platform offering parents on-demand access to pediatricians. Comparable direct-to-consumer virtual care distribution model targeting parents, though focused on medical triage rather than child life specialist support.
• Blueberry Pediatrics: Subscription-based pediatric telehealth and advice service for parents, providing on-demand access to pediatricians. Overlaps with Child Life On Call's consumer-facing virtual support offering for parents of pediatric patients, with a different clinical specialty focus (medical advice vs psychosocial support).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/childlifeoncall
• LinkedInlinkedin.com/company/child-life-on-call-podcast
• Instagraminstagram.com/childlifeoncall

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Child Life On Call