Neuro Harmony

What Neuro Harmony does

Neuro Harmony, PLLC is a private clinical counseling practice headquartered in Charleston, Illinois, providing mental health therapy to individuals, couples, families, children, adolescents, and teens. Founded on January 1, 2010 by Pam R. Miller and Lisa M. Rankin, the practice operates two physical locations — a main office at 1836 Victoria Lane purchased and renovated in 2016–2017, and a Children & Teen Annex opened in July 2023 at 735 18th Street featuring dedicated child play therapy, sand tray, and teen therapy rooms. Services are delivered using evidence-based modalities including EMDR (Eye Movement Desensitization and Reprocessing), CBT (Cognitive Behavioral Therapy), DBT (Dialectical Behavioral Therapy), Play Therapy, TF-CBT, Theraplay, and couples/marriage therapy, with specialty credentials in sex-offender treatment (LSOP/LSOE).

The underlying technology stack is composed of industry-standard third-party tools rather than proprietary platform investment: TherapyPortal serves as the client portal for appointment scheduling and intake, Doxy.me provides HIPAA-compliant video infrastructure for telehealth, and an AI assistant (launched November 2025) handles after-hours phone intake by collecting caller information for staff callback. A digital intake form system supports paperless onboarding. Telehealth extends service delivery statewide across Illinois beyond the Charleston, IL geographic base.

The business model combines insurance billing — direct submission to Medicaid, Medicare, and commercial payers for standard 50-minute sessions — with self-pay options and limited case-by-case reduced-fee arrangements. The practice maintains NBCC board certification, Psychology Today verification, and HIPAA compliance as trust signals, and markets through an active blog (65+ posts since 2018), Google Business Profile, Facebook, and community resource partnerships with crisis, domestic violence, autism, and LGBTQ+ support organizations. Cancellation policy enforces a $75 fee for appointments cancelled with less than 12 hours notice or no-shows. The practice is privately owned by the two co-founders with no disclosed external investment, parent company, or subsidiary structure.

Name

Neuro Harmony

Legal name

Neuro Harmony, PLLC

Website

https://neuroharmony.org

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

Neuro Harmony, PLLC is a private clinical counseling practice in Charleston, IL, founded in 2010, providing individual, couples, family, and child/adolescent therapy using EMDR, CBT, DBT, and Play Therapy across two offices and statewide Illinois telehealth.

Ownership category

akta.pro rank

Product category

Mental Health Counseling Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Couples & Family Therapy Teletherapy Platforms (HLALAEAG)

akta.pro secondary industry

Neurodevelopmental & Behavioral Therapy Platforms (ADHD/Autism/Behavioral Coaching) (HLALAEAJ)

Keywords

• Mental health counseling
• Individual therapy services
• Couples counseling
• Play therapy
• Trauma therapy

Headquarters

HQ city

Charleston

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Insurance Billing: Standard 50-minute counseling sessions billed directly to insurance providers including Medicaid, Medicare, and commercial plans. Client responsible for deductible, coinsurance, or copay as determined by their plan.
2. Self-Pay: Private pay accepted for clients without insurance coverage or preferring self-pay. Reduced fee services available on limited case-by-case basis.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Neuro Harmony is a clinical counseling practice that provides individual, couples, marriage, family, and child/adolescent therapy using evidence-based approaches including EMDR, CBT, DBT, Play Therapy, and Codependency Therapy. Services are delivered in person at two Charleston, IL locations (main office and Children & Teen Annex) and via HIPAA-compliant telehealth to clients across Illinois.

Product overview

Neuro Harmony is a clinical counseling practice offering a comprehensive suite of mental health services through multiple delivery channels. The core offering consists of individual, couples, marriage, and family therapy using evidence-based approaches including EMDR, CBT, DBT, Play Therapy, and Codependency Therapy. Services are provided both in-person at their Charleston, IL locations and via Telehealth. The practice operates two physical locations: the main office at 1836 Victoria Lane and the Children & Teen Annex at 735 18th St, with the latter offering specialized play therapy rooms and teen counseling spaces. In November 2025, they launched an AI Assistant for call handling to improve patient access. Services are accessible through a client portal (TherapyPortal) and telehealth platform (Doxy.me).

Differentiator

Problem solved

Functional benefit

Products and services

• Clinical Counseling Services Individual, couples, marriage, and family therapy sessions provided by licensed clinical therapists using evidence-based approaches including EMDR, CBT, DBT, and play therapy, for children, adolescents, teens, adults, couples, and families.
• Play Therapy Therapeutic approach for children where they express feelings through talking, playing, or sand tray work. Helps children heal from bullying, depression, trauma, abuse, anxiety, divorce, and foster care.
• EMDR & Trauma Therapy Eye Movement Desensitization and Reprocessing (EMDR) therapy for processing disturbing life experiences and trauma, combined with Cognitive Behavioral Therapy (CBT) approaches for clients with trauma and PTSD.
• Marriage & Couples Therapy Relationship therapy providing a neutral space for partners to examine dynamics, dismantle destructive patterns, improve communication, and rebuild resilient connections.
• Family & Relationship Therapy Therapy focused on improving family and relationship dynamics by changing approaches to relationships, addressing tension, and developing healthier connection patterns.
• Codependency Therapy Therapy helping individuals understand relationship patterns that affect emotional well-being, recognize codependent behaviors, establish boundaries, and develop healthier ways to connect with others.
• Adult Counseling Individual therapy for adults addressing stress, depression, anxiety, relationship issues, life transitions, grief, and personal growth using evidence-based methods with holistic approaches.
• Telehealth Services Virtual therapy sessions conducted via HIPAA-compliant video platform (Doxy.me), allowing clients to meet with therapists remotely through computer, phone, or iPad.
• Children & Teen Annex Specialized location at 735 18th St, Charleston, IL for children and teens featuring dedicated play therapy rooms, sand tray therapy, and teen therapy spaces with art supplies and therapeutic games.
• Attachment Therapy Therapeutic approach focused on addressing attachment issues and building secure emotional bonds in relationships.
• Behavior Therapy Therapeutic approach targeting behavioral patterns and maladaptive behaviors to improve functioning and emotional regulation.

Quantifiable outcome

• Licensed and credentialed clinicians with nearly 20 years of experience each
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability2 records

Feature3 records

Partnerships

One partnership is on record.

• TherapySitesminorOthersWebsite platform provider hosting the Neuro Harmony website. The site copyright indicates MH Sub I, LLC dba TherapySites provides the website infrastructure.

Scale indicators3 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Talkspace: Telehealth therapy platform connecting clients with licensed therapists for individual, couples, and teen therapy — directly comparable to Neuro Harmony's couples/family teletherapy and individual online counseling services.
• BetterHelp: Largest online therapy platform offering individual, couples, and teen counseling via subscription telehealth — competes for the same Illinois telehealth mental health demand that Neuro Harmony addresses.
• Sondermind: Therapist network combining in-person and telehealth delivery with insurance billing infrastructure — directly mirrors Neuro Harmony's hybrid in-office + telehealth + insurance model.
• Two Chairs: Hybrid in-person + teletherapy practice operating multiple locations with licensed clinicians — same structural model as Neuro Harmony's two-location Charleston practice.

Emerging players

• Grow Therapy: Therapist network platform handling insurance billing, marketing, and scheduling for independent practices — comparable enabler of private practice models like Neuro Harmony.
• Alma: Therapist directory and insurance billing platform for independent mental health practices — closely analogous infrastructure peer to Neuro Harmony's practice model.
• Charlie Health: Intensive outpatient mental health program focused on adolescents and young adults — overlapping with Neuro Harmony's Children & Teen specialization in the youth mental health segment.
• Lyra Health: Mental health benefits platform providing therapy, coaching, and medication management to employees — comparable in mental health service breadth though employer-sponsored channel differs from Neuro Harmony's consumer model.
• Headway: Insurance-accepting therapist network platform that supports independent practices with billing and credentialing — same target customer as Neuro Harmony's therapist partners and peer competitors.

Regional players

• Sarah Bush Lincoln Mental Health Services: Regional health system with outpatient behavioral health services in the same East Central Illinois geography as Neuro Harmony — directly competes for local mental health patients in Charleston and surrounding counties.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/Neuroharmony22
• Facebookfacebook.com/Neuroharmonycharleston

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Neuro Harmony