What Riliv does

Riliv (legal entity PT. Riliv Psikologi Indonesia) is an Indonesian mental-health and wellness platform founded in 2015, headquartered in Surabaya (East Java). It delivers services through a mobile application distributed on Google Play and Apple App Store, offering a content library of 500+ meditation audio tracks and sleep stories (the "Hening" sub-brand) alongside multi-channel online counseling with licensed psychologists holding SIPP credentials, available via chat, voice, video, and in-person sessions with flexible scheduling.

The company operates a four-product portfolio: Riliv for Company (a B2B Employee Assistance Program including counseling, monthly webinars, training programs, and a real-time HR mental-health dashboard); Riliv for Individual (direct consumer access to counseling and content); Riliv for Education (programs for schools and educational institutions); and Hening (meditation and self-care audio content). Enterprise customers include Mekari (HR tech), PLN (state-owned electricity utility), and DANA (fintech); reported scale metrics include 900,000+ individual app users and 10,000+ employees under EAP coverage.

Riliv monetizes through a dual B2B/B2C motion: custom-priced annual EAP subscriptions on the enterprise side and a freemium mobile-app subscription on the consumer side, supplemented by paid counseling sessions and webinar/training professional services. Distribution runs through direct enterprise sales, app-store self-serve, and an emerging insurance-partnership and referral-partner channel. The platform is geo-restricted to Indonesia.

Name

Riliv

Legal name

PT. Riliv Psikologi Indonesia

Website

https://riliv.co

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

Riliv (PT. Riliv Psikologi Indonesia) is an Indonesia-based mental health platform operating a mobile app with 500+ meditation audio tracks, sleep stories, and licensed-psychologist online counseling, serving individual consumers, corporate EAP clients, and educational institutions.

Ownership category

akta.pro rank

Product category

Digital Mental Health Services

SIC

Services-Social Services (8300)

akta.pro primary industry

Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB)

Keywords

• Mental health platform
• Online counseling services
• Meditation app
• Employee assistance program
• Mindfulness content

Headquarters

HQ city

Surabaya

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. B2B Enterprise EAP Subscriptions: Corporate Employee Assistance Program (EAP) subscriptions where companies pay for mental health services including counseling, training, and monitoring for their employees.
2. Individual App Subscriptions (Freemium): Mobile app with freemium model offering free limited meditation content and premium paid subscriptions for full access to 500+ meditation pieces, sleep stories, and counseling services.
3. Online Counseling Sessions: Individual and corporate-paid counseling sessions with licensed psychologists via chat, call, video call, or in-person meetings.
4. Training and Webinar Programs: Monthly webinar sessions and training programs for corporate clients on mental health topics, stress management, and emotional intelligence.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels7 records

Core offering

Riliv is an Indonesian digital mental wellness platform that delivers online counseling with licensed psychologists, guided meditation content, and sleep stories through a mobile application. It also provides a corporate Employee Assistance Program (EAP) that combines emotional support, training webinars, real-time mental health dashboards, and direct psychologist consultations for employees.

Product overview

Riliv is a mental wellness platform operated by PT. Riliv Psikologi Indonesia offering a multi-product portfolio centered on meditation, sleep stories, and online counseling services. The platform consists of four main offerings: Riliv for Company (corporate EAP with psychologist consultations and mental health dashboards), Riliv for Individual (personal counseling and wellness services), Riliv for Education (institutional mental health programs), and Hening (Meditasi & Self-Care) providing 500+ audio meditation and sleep content. The products share a common infrastructure of licensed psychologists and deliver services via mobile app (Android/iOS) with consultation options including chat, voice, video, and in-person sessions.

Differentiator

Problem solved

Functional benefit

Brands

• Riliv for Company: Employee Assistance Program (EAP) providing corporate mental health solutions including emotional support, training, real-time monitoring dashboard, and direct psychologist consultations.
• Riliv for Individual
• Riliv for Education
• Hening

Products and services

• Riliv for Company (EAP) Corporate Employee Assistance Program providing mental wellness solutions for employees, including access to licensed psychologists, monthly training webinars, and a real-time mental health monitoring dashboard for HR teams.
• Riliv for Individual Personal mental wellness services for individual consumers, including online counseling with licensed psychologists via chat, voice, video, or in-person sessions and access to meditation and self-care content.
• Riliv for Education Mental health and wellness programs designed for schools and educational institutions, providing psychological services and well-being support for students and educators.
• Hening - Meditasi & Self-Care Meditation and self-care content platform offering 500+ audio meditation tracks, sleep stories, and mindfulness content covering stress management, anxiety relief, sleep improvement, and emotional regulation.
• Online Counseling (Konseling Online) Real-time online counseling sessions with licensed psychologists (SIPP holders) available via chat, voice call, video call, or in-person sessions with flexible time scheduling.

Quantifiable outcome

• 90% of employees feel productive again (satisfaction scale 9.02/10)
• +7 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature6 records

Partnerships

Six partnerships are on record, tiered core and minor.

• MekaricoreStrategic or Co-development PartnerCorporate client using Riliv EAP services including webinars and counseling for nearly 2 years. Positive feedback on service quality and communication with regular catchup sessions.
• PLN (Perusahaan Listrik Negara)coreStrategic or Co-development PartnerState-owned electricity company partner using Riliv employee well-being programs for their workforce.
• DANA (Fintech)coreStrategic or Co-development PartnerDigital financial services company partner using Riliv EAP services for employee mental health support.
• Google (Play Store)minorChannel Partner/ Reseller/ DistributorApp distribution partnership for Android application deployment on Google Play Store.
• Apple (App Store)minorChannel Partner/ Reseller/ DistributorApp distribution partnership for iOS application deployment on Apple App Store.
• KORIDOR Coworking SpaceminorOthersPhysical office space partnership at Surabaya location for business operations.

Scale indicators8 records

Recent moves6 records

Expansion highlights4 records

Regional players

• Ooca: Thailand-based online counseling platform with licensed psychologists. Comparable online counseling model and Southeast Asian mental health focus, but operates primarily in a different national market than Riliv.
• Naluri: Malaysia-headquartered corporate digital health and mental well-being platform serving Southeast Asian employers. Comparable EAP/corporate wellness offering, focused on a neighboring SEA geography.

Direct peers

• Intellect: Singapore-headquartered mental health platform operating across Asia. Sells employer EAP and B2B2C mental health benefits with licensed clinicians, directly competing with Riliv for Company in Southeast Asia.
• Mindtera: Indonesia-based mental health and wellness platform offering corporate wellness programs, counseling, and content. Operates in the same geography and customer segment as Riliv.
• DOOgether: Indonesian online counseling and mental wellness service connecting users with psychologists. Closely comparable in product (online counseling + content) and Indonesian consumer market.

Broad incumbents

• Headspace Health: Global meditation and mental health platform with a strong enterprise EAP offering (Headspace for Work). Competes with Riliv for multinational employer wallets in Indonesia and has a much larger content library.
• Calm: Global meditation and sleep content leader with an enterprise (Calm Business) arm. Competes with Riliv's meditation and sleep content and increasingly with employer benefits distribution.
• Lyra Health: US-based enterprise mental health benefits platform providing EAP-like services to employers. A global incumbent against which Riliv for Company competes for multinational client accounts.
• Spring Health: Global precision mental health benefits platform for employers. Competes in the same enterprise mental health benefits category as Riliv for Company and is expanding into Asia.
• BetterHelp: Global online counseling subscription service. Competes with Riliv's individual counseling offering and indirectly with the EAP counseling component for employers standardizing on global providers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Riliv