What 46 Labs does

46 Labs, LLC is a private US telecommunications infrastructure company headquartered in Dallas, Texas, that operates the proprietary PeerEdge Voice Infrastructure platform to deliver software-defined session border controller (SBC) functions, multi-carrier orchestration, and global voice connectivity for telecom carriers, large enterprises, and managed service providers. The platform automates trunk provisioning, dynamic routing, encryption, and policy enforcement, and is positioned as carrier-grade voice infrastructure rather than a bundled UC or CPaaS offering — the company's own branding describes it as 'the carriers' carrier.' In addition to its carrier wholesale termination, origination, toll-free, and federated tandem services, 46 Labs holds NPAC certification, Microsoft Teams Direct Routing certification, and regulatory tariff filings across 50+ US states, and maintains compliance tooling for TCPA, STIR/SHAKEN, HIPAA, and GDPR.

The company's product surface spans wholesale carrier services (termination and origination, four registered tandems, toll-free), enterprise voice infrastructure (global voice across 100+ countries, multi-carrier management, Microsoft Teams integration), and contact center capabilities including branded calling, reputation monitoring, fraud detection, and a dedicated political-campaign contact center solution. Revenue mechanics combine subscription-based platform fees, usage-based per-minute billing with volume commit discounts, and tariff-based regulated carrier services delivered via a direct enterprise field-sales motion. Named enterprise customers include VF Corporation, Abbott, PowerSchool, Westinghouse, and JPMorgan Chase.

In 2024 the company executed an aggressive inorganic growth program, acquiring Hypercube Networks (May 2024) from West Technology Group to strengthen TDM-to-IP conversion and network automation, and Impact Telecom (August 2024) from Lingo to expand international network capabilities. The platform is delivered through a global footprint spanning more than 60-100 countries with redundant PoPs and a 99.99% uptime SLA. Operations are sized at 101-250 employees, supported by a US-based engineering and back-office footprint in Dallas, Texas and Edmond, Oklahoma.

Name

46 Labs

Legal name

46 Labs LLC

Website

https://46labs.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

101–250 employees

Short description

46 Labs is a private Dallas-based voice infrastructure provider operating its proprietary PeerEdge platform to deliver software-defined SBC, multi-carrier orchestration, and global voice services for telecom carriers and large enterprises. Its revenue combines subscription platform fees, per-minute wholesale voice billing, and regulated tariff services.

Ownership category

akta.pro rank

Product category

Telecom Infrastructure Software

NAICS

Software Publishers (51321), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151)

SIC

Services-Telephone Interconnect Systems (7385), Services-Computer Programming, Data Processing, Etc. (7370), Computer Communications Equipment (3576)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

Keywords

• Voice infrastructure
• SBC automation
• Telecom orchestration
• Wholesale voice services
• Carrier-grade communications

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Voice Infrastructure Services: Subscription-based voice infrastructure-as-a-service providing SBC functions, routing, and network management. Revenue generated through recurring platform fees and usage-based minute billing for voice termination and origination services.
2. Per-Minute Carrier Services: Volume-based billing for global termination and origination services. Customers receive per-minute pricing with volume commit discounts for international voice traffic across 100+ countries.
3. Tariff-Based Services: Regulated carrier services governed by federal and state tariffs filed with public utility commissions. Services include access charges, IXC pricing, and local services across US states.
4. Microsoft Teams Direct Routing: Managed service for Teams Direct Routing with per-user or per-trunk pricing models. Revenue from licensing, implementation, and ongoing managed services.
5. Political Campaign Contact Center Solutions: Specialized solutions for political campaigns with compliance features, branded calling, and dialer integration. May include setup fees plus recurring platform charges.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

46 Labs sells its proprietary PeerEdge Voice Infrastructure platform, a cloud-native, software-defined SBC and telecom orchestration solution that connects carriers, enterprises, and managed service providers in a unified voice ecosystem. The platform automates SBC provisioning, global routing, policy enforcement, multi-carrier management, and TDM-to-IP modernization, and is delivered alongside wholesale voice termination/origination, tandem, toll-free, and contact center services to global carriers and Fortune 500 enterprises.

Product overview

46 Labs is a global connectivity management solutions provider offering the PeerEdge Voice Infrastructure as its core platform. The platform encompasses voice infrastructure-as-a-service with SBC automation, wholesale termination and origination, federated tandem services, and toll-free services for carriers. For enterprises, it provides unified infrastructure management, global voice connectivity, and enterprise international services with Microsoft Teams certification and integration. The contact center vertical includes political campaign solutions with compliance tools. All services are delivered through the PeerEdge orchestration platform which provides multi-carrier management, intelligent routing, real-time analytics, and programmable APIs.

Differentiator

Problem solved

Functional benefit

Brands

• PeerEdge: Proprietary voice infrastructure platform providing SBC-as-a-Service, orchestration, and automation for carriers, enterprises, and managed-service providers.
• Peeredge Orchestration Platform

Products and services

• PeerEdge Voice Infrastructure Proprietary carrier-grade voice infrastructure-as-a-service platform that connects carriers, enterprises, and managed-service providers in an automated, unified voice ecosystem. Automates SBC infrastructure provisioning, global routing, and policy enforcement through software-defined SBC functions.
• Wholesale Termination & Origination Carrier-to-carrier voice termination and origination services for wholesale voice traffic across global networks, offered to carriers and service providers.
• Federated Tandem Tandem switching services connecting smaller networks and TDM-based carriers, enabling IP-direct connect tandem services to major carriers while maintaining legacy TDM interoperability. Operates four registered tandems for access throughout the US.
• Toll-Free Services Toll-free number services for enterprise inbound call routing and management.
• Global Voice Services Enterprise global voice connectivity including global origination (inbound calls from US/Canadian toll-free and DID numbers) and global termination (outbound voice to US, Canada, and international destinations) in over 100 countries with redundant PoPs and 99.99% availability SLAs.
• Enterprise International Unified VoIP solution for US-based enterprises with international offices and customers, providing unified voice architecture, local presence with US-based support, consolidated billing, security and compliance, and scalability across 100+ countries.
• Contact Center Solutions Bespoke contact center solutions including branded calling, reputation management, fraud detection, instant dialer integration, scalability, and political campaign contact center services with regulatory compliance tools.
• Political Campaign Contact Center Purpose-built call center solution for political campaigns providing TCPA compliance tools, dialed number scrubbing, reputation monitoring, Call Armor for audio compliance, pre-integrated dialers, branded calling, global reach, and inbound spam protection.
• Multi-Tenant SBC Architecture for Teams Direct Routing Carrier-grade multi-tenant SBC platform for MSPs and voice service providers offering Microsoft Teams Direct Routing, providing tenant isolation, automated certificate management, flexible routing per customer, native Teams integration, and carrier-grade billing with real-time CDR generation.

Quantifiable outcome

• 40-50% reduction in FTE time spent on voice management
• +6 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability4 records

Feature16 records

Partnerships

Three partnerships are on record, tiered minor and core.

• LingominorOthers · 1 August 202446 Labs acquired Impact Telecom from Lingo as part of its expansion into global connectivity solutions. The acquisition enhanced international network capabilities and broadened service offerings to large enterprises and service providers.
• West Technology GroupminorOthers · 2 May 202446 Labs acquired Hypercube Networks, LLC from West Technology Group as part of its acquisition strategy to expand connectivity management solutions. Hypercube Networks specialized in network capabilities bridging VoIP networks with PSTN.
• MicrosoftcoreTechnology or Integration46 Labs maintains Microsoft partner status and has achieved Microsoft Teams certification for Direct Routing integration. The partnership enables enterprises to connect Teams phone system directly to PeerEdge infrastructure while maintaining carrier SLAs.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Twilio: Twilio is a large CPaaS incumbent offering programmable voice, SIP trunking, and Elastic SIP Trunking at global scale. It overlaps with 46 Labs in enterprise voice APIs and wholesale termination but competes through a much broader developer and messaging portfolio rather than dedicated carrier orchestration.
• Sinch: Sinch is a global CPaaS provider with voice, messaging, and carrier solutions built through multiple acquisitions. It competes with 46 Labs in wholesale voice and enterprise communications but addresses a much wider customer base across messaging and customer engagement.
• Lumen Technologies: Lumen is a major global carrier offering SIP trunking, UCaaS, and managed voice services to large enterprises. It competes with 46 Labs in global voice, enterprise international, and Teams-enabled voice, but as part of a much broader networking and cloud portfolio.
• Tata Communications: Tata Communications operates one of the largest global voice and SIP networks, serving carriers and multinational enterprises with international termination and unified communications. It competes with 46 Labs in cross-border enterprise voice and carrier wholesale but as a tier-1 incumbent with extensive owned infrastructure.

Direct peers

• Telnyx: Telnyx operates a private global IP network with software-defined SBC, SIP trunking, and programmable voice APIs targeting enterprises and carriers. It mirrors 46 Labs' cloud-native SBC-as-a-service model and competes for the same multi-carrier orchestration and global PSTN connectivity workloads.
• Ribbon Communications: Ribbon (formerly GENBAND and Sonus) sells SBCs, session policy, and carrier infrastructure to service providers and enterprises. It is the most direct on-premises and virtualized SBC competitor to 46 Labs for service provider routing and large enterprise voice transformation projects.
• Sangoma Technologies: Sangoma delivers SBCs, VoIP gateways, and UCaaS/PBX offerings to carriers, MSPs, and SMB/mid-market enterprises. It competes with 46 Labs in software-defined SBCs and wholesale/retail voice services, particularly for service providers that resell voice to end customers.
• Bandwidth Inc. Bandwidth is a CPaaS and voice infrastructure provider offering carrier-grade SIP trunking, numbering, and messaging APIs to enterprises and carriers. It competes most directly with 46 Labs in wholesale termination/origination, toll-free, and global voice services for large enterprise customers.
• AudioCodes: AudioCodes is a long-standing SBC and voice networking vendor selling to carriers, service providers, and enterprises. It directly competes with PeerEdge's software-defined SBC function, Microsoft Teams Direct Routing, and SIP trunking use cases for large enterprise and service provider deployments.
• IntelePeer: IntelePeer provides cloud communications, voice, and SIP trunking services to mid-market and enterprise customers with carrier interconnects. It overlaps with 46 Labs in hosted telephony, global voice, and contact center routing for multi-location enterprises.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/46_labs
• LinkedInlinkedin.com/company/46labs

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 46 Labs