What Conquest Solutions does

Conquest Solutions is a privately held, women-owned managed technology services provider headquartered in Marietta, Georgia, founded in 2004 by Rose Retter and led today by Rose Retter (CEO) and Lance Retter (COO). The company delivers an integrated portfolio spanning four solution families: IT (managed IT, managed help desk, cybersecurity, cloud and hosted services, backup and disaster recovery, IT consulting, hardware procurement), Telecom (3CX-based hosted VoIP, unified communications, high-speed internet, telecom analysis), Security (access control via OpenPath and Avigilon Alta, mobile access control, surveillance/cloud cameras, gate operations, managed security services), and Infrastructure (site design, network cabling, audio systems, riser and vendor management, telecom management). The underlying technology is built on third-party platforms rather than proprietary IP, with AnyDesk used for remote support and Microsoft 365/Google Workspace for administration.

The company serves four primary customer segments: multi-family residential facilities (requiring access control, surveillance, network wiring, and security integration across properties), commercial enterprises (managed IT, VoIP, cybersecurity, access control, infrastructure, and business continuity), developers and builders (site design, cabling, audio, riser management, and telecom for new construction), and nationwide businesses (remote IT consulting and managed services). Customer testimonials reference decade-long engagements and a wide spread of property management, religious/nonprofit, and general-business end users, suggesting a long-tail, distributed revenue base anchored in Metro Atlanta with a 2017 satellite office in Huntsville, Alabama and remote nationwide consulting.

The business model is overwhelmingly managed-services subscription: recurring monthly agreements for managed IT, managed security, and hosted VoIP, supplemented by project-based revenue from security installations, network cabling, gate systems, and professional services, plus hardware procurement pass-through. Pricing is quote-based and not publicly disclosed, with annual contracts and customized retainers. Customer acquisition is sales-led through direct field engagement in Metro Atlanta, inside sales for inbound and remote prospects, and bottom-of-funnel conversion from referrals and Google Reviews. The company cites 20+ years of proven success, WBE and WOSB certifications, a self-reported 99% CSAT score, and 3,000+ satisfied clients served since inception. No funding rounds, acquisitions, or institutional investors are disclosed, and the ownership structure remains founder- and family-controlled.

Name

Conquest Solutions

Legal name

Conquest Solutions

Website

https://csatlanta.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Conquest Solutions is a privately held, women-owned managed technology services provider in Marietta, Georgia, delivering integrated IT, telecom, physical security, and infrastructure services to commercial enterprises, multi-family residential facilities, and developers across Metro Atlanta, Huntsville, and nationwide since 2004.

Ownership category

akta.pro rank

Product category

Managed Technology Services

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512), Services to Buildings and Dwellings (5617)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Service Desk & ITSM Outsourcing (BPAEAMAF)

Keywords

• Managed IT services
• Telecom solutions
• Access control systems
• Network cabling infrastructure
• Physical security services

Headquarters

HQ city

Marietta

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring managed IT support contracts providing ongoing IT services including help desk, network management, cybersecurity monitoring, and maintenance. Revenue generated through monthly service agreements with clients.
2. Security Solutions: Sales and installation of access control systems, surveillance cameras, gate operations, and managed security services. Includes both project-based installations and recurring monitoring/maintenance.
3. Telecom Solutions: Hosted VoIP, unified communications, and business internet services. 3CX-based communication systems with ongoing service and support.
4. Hardware Procurement: Procurement and installation of IT hardware including computers, servers, network equipment, and security devices as part of overall solutions.
5. Professional Services: IT consulting, project-based installations, field services, and on-demand technical support. Includes site design, network cabling, and system implementation services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Conquest Solutions provides integrated managed technology services spanning four solution lines: Managed IT Services (help desk, cybersecurity, cloud/hosted services, backup and disaster recovery, IT consulting, hardware procurement), Telecom Solutions (3CX-hosted VoIP, unified communications, business internet, telecom analysis), Security Solutions (cloud and on-premise access control via OpenPath and Avigilon Alta, video surveillance/cloud cameras, gate operations, managed security services), and Infrastructure Solutions (site design, network cabling, audio systems, riser/vendor management). Services are delivered as recurring managed contracts and project-based engagements to businesses, multi-family residential facilities, and developers/builders across Metro Atlanta and nationwide.

Product overview

Conquest Solutions is a managed technology services provider offering an integrated portfolio of IT, telecom, security, and infrastructure solutions delivered as managed services rather than standalone software products. The core offering centers on Managed IT Services (including help desk, cybersecurity, cloud/hosted services, and backup/disaster recovery), supported by Telecom Solutions (3CX VoIP, hosted VoIP, unified communications, internet services), Security Solutions (access control, surveillance, gate operations, managed security), and Infrastructure Solutions (building solutions, network cabling, riser management). Services are provided to businesses in Metro Atlanta and nationally, with a focus on integrated technology and security solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services End-to-end managed IT services including proactive monitoring, maintenance, desktop/server/network support, and help desk services delivered to commercial businesses through recurring monthly service agreements.
• Telecom Solutions Hosted 3CX VoIP, unified communications, business internet, and telecom analysis services integrating advanced communication technologies for business customers.
• Security Solutions Access control (cloud and on-premise via OpenPath and Avigilon Alta, including mobile credentials), video surveillance with cloud camera solutions, gate operations, and managed security services for commercial facilities.
• Infrastructure Solutions Building technology infrastructure services including site design, network cabling (Cat 5e, Cat 6, coax, fiber optic), audio systems, and riser/vendor management for multi-tenant commercial buildings.
• Backup and Disaster Recovery Services Email and data backup solutions combined with disaster recovery planning to ensure business continuity for commercial clients.
• Cloud and Hosted Services Cloud infrastructure and hosted solutions including email hosting and virtual server hosting for business workloads.
• IT Consulting Strategic IT consulting engagements to help businesses plan, optimize, and transform their technology infrastructure, available to nationwide clients.
• Hardware Procurement Procurement, configuration, and deployment services for computer hardware, servers, network equipment, and security devices as part of integrated IT solutions.

Quantifiable outcome

• 99% customer satisfaction (CSAT) score
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• 3CXcoreTechnology or IntegrationOfficial 3CX partner providing 3CX consulting, implementation, and ongoing support for hosted VoIP and unified communications solutions. Offers 3CX implementation and consulting services as part of telecom solutions portfolio.
• OpenPathcoreTechnology or IntegrationOpenPath access control solutions provider offering cloud and mobile access control systems for commercial buildings. Expertise in OpenPath door system installation, troubleshooting, and maintenance.
• Avigilon AltacoreTechnology or IntegrationAvigilon Alta cloud-based access control and video security solutions provider. Provides integrated security solutions combining access control with video surveillance capabilities.
• AetnaminorOthersHealth insurance provider offering 100% company-paid medical insurance for employees as part of employee benefits program.
• Google WorkspacecoreTechnology or IntegrationGoogle Workspace administration and support services, including user account management, permissions, and email accounts as part of managed IT services.
• Microsoft 365coreTechnology or IntegrationMicrosoft 365 administration and support services, including user account management, permissions, and email accounts as part of managed IT services.
• AnyDeskcoreTechnology or IntegrationRemote desktop support tool used by Conquest technicians for remote IT support, troubleshooting, and system maintenance. Provides Windows, MacOS, Android, and iOS remote support capabilities.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Dataprise: Mid-Atlantic based managed IT and cybersecurity services provider for mid-market and enterprise. Comparable across managed IT, cybersecurity, cloud, and help desk offerings with regional delivery model.
• VC3: Regional managed IT and cybersecurity provider focused on municipalities and SMBs in the Southeast. Closely comparable in scale, managed services portfolio, and target customer mix (commercial + multi-family/property management adjacent).
• Burwood Group: Mid-market IT consulting and managed services firm with healthcare and commercial focus. Comparable in scale, integrated managed services delivery, and customer mix in regulated/commercial mid-market.
• Cerium Networks: Regional managed services provider specializing in IT infrastructure, unified communications (including 3CX partnerships), and physical security. Highly comparable across the same IT + telecom + security stack Conquest delivers.
• Structured Communication Systems: Regional managed IT, telecom, and security services provider serving mid-market and enterprise customers in the Southeast US. Directly comparable across the same integrated IT + VoIP + physical security stack and similar customer profile.
• CMIT Solutions: National managed IT services franchise serving SMBs with outsourced IT, cybersecurity, and help desk. Closely matches Conquest's SMB managed IT, help desk, and cybersecurity focus with multi-vendor technology stack.
• NetGain Technologies: Mid-sized managed IT, cloud, and cybersecurity services firm serving SMB/mid-market. Directly comparable managed services portfolio, recurring revenue model, and similar customer concentration in the SME segment.
• iCorps Technologies: Managed IT, cloud, and cybersecurity provider for SMB and mid-market with strong New England presence. Closely comparable in managed services portfolio and recurring subscription revenue model.
• Ntiva: Managed IT services provider for SMB and mid-market with help desk, cybersecurity, and cloud offerings. Similar recurring managed services revenue model, comparable scale, and overlapping go-to-market in the SMB segment.

Emerging players

• Konicare Technology Solutions: Smaller regional managed IT services firm overlapping in SMB managed IT, VoIP, and security offerings. Comparable at a smaller scale with similar integrated IT + security portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/conquestatl
• Facebookfacebook.com/conquestsolutions

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Conquest Solutions