Cluster POS
Cluster POS is a Montreal-based private company that sells cloud-based restaurant point-of-sale and online ordering software, integrated payments, and hardware to 3,000+ hospitality businesses across Canada and the United States.
- Company typePrivate
- Founded2009
- HeadquartersSaint Laurent, Canada
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Cluster POS does
Cluster Systems Inc. (doing business as Cluster POS) is a Montreal-based, privately held software company founded in 2009 that develops, sells, and supports a cloud-based point-of-sale and online ordering platform tailored for the hospitality industry. The platform runs on tablets and touchscreen terminals across Windows, Apple, and Android operating systems and supports Quick Service, Table Service, Pickup, Delivery, and Drive-Thru operations, with real-time reporting, multi-location management, and a restaurant-first feature set. The company is Quebec WEB-SRM certified (a regulatory requirement for hospitality Sales Recording Modules in the province) and maintains 40+ integration partnerships including DataCandy (gift cards and loyalty), QuickBooks, Uber Eats, and DoorDash.
Cluster monetizes through a multi-stream model: SaaS subscriptions starting at $79/month USD (or $99/month CAD) for a base package, integrated payment processing via its proprietary Cluster Payments solution at 2.59% plus $0.10 per transaction, hardware sales (POS terminals, payment terminals, cash drawers, printers), and professional services for installation, training, and premium support. The company serves 3,000+ restaurants operating 5,000+ POS systems and processes $2.3B+ in annual customer sales, primarily across Quebec with expanding operations in Ontario and the United States since 2024. The November 2025 acquisitions of Xperio POS (1,500+ Quebec venues) and Control Plus (beverage dispensing for high-volume bars) extend the company's reach into the bar and nightlife vertical and broaden its acquisition channel.
The company operates through a sales-led direct sales motion augmented by channel partners (Xperio resellers), with 30+ employees, leadership drawn from prior executive roles at Evo Payments, Global Payments, PayFacto, Lightspeed, and Emporos, and a customer support operation that reports a 96.2% satisfaction rate across more than 10,000 support tickets in 2025. A Next-Gen POS platform with Kitchen Display System, built-in loyalty, and offline mode is in pre-launch for 2026.
Cluster POS firmographics
Firmographics- Name
- Cluster POS
- Legal name
- Cluster Systems
- Website
- https://clusterpos.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Cluster POS is a Montreal-based private company that sells cloud-based restaurant point-of-sale and online ordering software, integrated payments, and hardware to 3,000+ hospitality businesses across Canada and the United States.
- Ownership category
- akta.pro rank
Cluster POS industry classification
Industry- Product category
- Restaurant Point-of-Sale Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Point-of-Sale (POS) & On-Property Commerce (THALACAI)
Keywords
Where Cluster POS is headquartered
LocationHeadquarters
- HQ city
- Saint Laurent
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
Cluster POS business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- SaaS POS Subscription: Monthly subscription fees for POS software starting at $79/month (USD) or $99/month (CAD) for base package including 1 POS license, cloud software, real-time insights, and payment processing integration. Additional POS licenses and premium features available for additional fees.
- Transaction Processing (Cluster Payments): Payment processing revenue at 2.59% + 10 cents per transaction for merchants using Cluster's integrated payment solution
- Hardware Sales: Sale of POS hardware including terminals, cash drawers, printers, and business-specific add-ons
- Professional Services: Custom hardware setup, expert installation, in-depth training, and premium technical support available as add-on services
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Starter Plan - $79+/Month (USD) |
| Subscription | Monthly | Starter Plan - $79+/Month (CAD) |
| Subscription | Monthly | Forfait de Base - $99+/Mois (CAD) |
| Transaction based/ take rate | Pay-as-you-go | Cluster Payments - 2.59% + 10¢ per transaction |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
Cluster POS product offering
Product offeringCore offering
Cluster POS provides a cloud-based restaurant point-of-sale platform that unifies front-of-house, back-office, online ordering, tableside ordering, payments, and reporting in a single system. The offering is sold to independent restaurants and multi-unit hospitality groups across Canada, with bundled POS hardware, an in-house payment processor (Cluster Payments), and a White-Label partner deployment option.
Product overview
Cluster POS is a unified restaurant-first point-of-sale platform consisting of a core cloud-based POS system (Cluster POS) plus modular add-ons including Online Ordering, Tableside Ordering, POS Hardware, Cluster Payments, and Reporting. The ecosystem is supported by training (Cluster Academy), customer support (Help Centre), and 40+ integration partners. Cluster also acquired Quebec-based Xperio POS (X POS and Z POS products) and Control Plus (beverage dispensing system) in November 2025, expanding its product portfolio under the Cluster umbrella. A major Next Gen POS launch is planned for 2026 with cloud-based management, Kitchen Display System, and built-in loyalty.
Differentiator
Problem solved
Functional benefit
Brands
- Xperio POS: Quebec-based point-of-sale provider offering X POS and Z POS software and hardware solutions for restaurants, cafes, bars, and retail. Now operates as powered by Cluster.
- Control Plus
Products and services
- Cluster POS Core Platform Cloud-based restaurant point-of-sale platform unifying front-of-house, back-office, online ordering, tableside ordering, payments, and reporting for independent and multi-unit restaurants. Available on iOS, Android, Windows, and web with offline mode and real-time data sync.
- Online Ordering Commission-free online ordering module that lets restaurants take direct digital orders through their own channels, consolidating digital demand into the same POS workflow as in-store operations.
- Tableside Ordering Mobile tableside ordering solution that lets servers take orders and payments at the table on handheld devices, syncing in real time to the main POS for full-service restaurants.
- Cluster Payments In-house integrated payment processing service that lets restaurants process card transactions directly through Cluster POS with consolidated reporting and unified reconciliation.
- POS Hardware Cluster-branded POS terminals, receipt printers, cash drawers, and accessories sold to restaurants as bundled hardware for the Cluster POS software platform.
- Reporting and Analytics Centralized reporting and analytics module providing real-time sales, inventory, and labor dashboards across single or multiple restaurant locations for owner-operators and managers.
- X POS (by Xperio) Restaurant point-of-sale offering acquired via Xperio in 2025, sold to SMB restaurants across Western Canada and Quebec as part of the broadened Cluster POS portfolio.
- Z POS (by Xperio) Restaurant point-of-sale offering acquired via Xperio in 2025, extending Cluster's SMB and multi-unit restaurant reach across Canada.
- Control Plus (by Xperio) Restaurant back-office and control product acquired via Xperio in 2025, offered to SMB restaurants as part of the Cluster POS portfolio across Quebec and Western Canada.
Quantifiable outcome
- $2.3B+ annual sales processed on platform
- +7 more outcomes
Companies that use Cluster POS
Customer profileNamed customers15 records
Segments4 records
Ideal customer profiles3 records
Cluster POS technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature6 records
Cluster POS partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core, flagship and major.
- Xperio POScoreQuebec-based point-of-sale provider with solid reputation for reliable software and hardware solutions. Flagship products X POS and Z POS serve over 1,500 venues. Xperio brand retained as 'powered by Cluster' following acquisition. Customers gain access to Cluster Payments, enhanced reporting, and wider hardware options.
- Control PluscoreMontreal-based advanced beverage dispensing system with real-time drink measurement and inventory tracking. Trusted by high-volume bars across Quebec. Complements Cluster's POS offering with bar operations optimization, waste reduction, and profitability enhancement.
- DataCandyflagshipLoyalty and gift card platform integration with Cluster POS. Enables restaurants to sell and redeem gift cards, top up balances, extend usage across multiple locations directly from POS. Supports Apple and Google wallets with real-time merchant dashboard. Case study: Nonnina café generated $20,000+ in gift card sales with 68% redemption rate.
- PayFactomajorPayFacto acquired Veloce (where David Lafleur was partner) in 2020. David served as VP Sales at PayFacto managing transfer of over $1 billion in annual processing volume. Relationship represents industry connection and potential ongoing partnership in payment processing.
Scale indicators9 records
Recent moves8 records
Expansion highlights6 records
Cluster POS competitors and assessment
Company assessmentDirect peers
- TouchBistro: Toronto-based restaurant POS platform serving SMB restaurants in North America with iPad-based POS, integrated payments, and online ordering. Highly comparable to Cluster given shared geography, restaurant-vertical focus, and SMB orientation.
- Lightspeed Restaurant: Restaurant POS offering from Lightspeed Commerce, headquartered in Montreal (same city as Cluster). Targets SMB and mid-market restaurants with cloud POS, payments, and delivery — directly overlapping with Cluster's product and customer profile.
- SpotOn: Restaurant and retail technology company offering cloud POS, payments, marketing, and back-office tools to SMB and mid-market operators. Comparable to Cluster on restaurant focus, payments-led model, and integrated technology approach.
- Revel Systems: Cloud-based POS platform built for restaurants, retail and entertainment venues with integrated payments, inventory, and online ordering. Comparable to Cluster on multi-vertical POS and integrated payments offering.
- Epos Now: Cloud POS platform primarily serving SMB restaurants, hospitality and retail. Comparable to Cluster on SMB POS-as-a-service business model, integrated payments, and hardware add-ons.
Regional players
- Squirrel Systems: Long-established Canadian restaurant POS and back-office platform serving full-service restaurants across Canada. Comparable to Cluster as a Canadian-rooted restaurant POS provider with multi-unit and SMB venue support.
Broad incumbents
- Toast: Leading US cloud-based restaurant POS platform serving SMB to enterprise restaurants with software, payments, hardware, and online ordering. Comparable to Cluster as a full-stack restaurant technology provider and key competitive reference for Cluster's US expansion.
- Square for Restaurants: Restaurant POS module within Block's Square seller ecosystem, targeting small and mid-sized restaurants with integrated payments, online ordering, and POS software. Closely comparable business model and target customer to Cluster.
- Clover (Fiserv): Fiserv's SMB point-of-sale and payments platform used by restaurants, retail, and service businesses via a global reseller network. Comparable to Cluster on integrated payments and restaurant/hospitality customer base.
- Aloha (NCR Voyix): Enterprise-focused restaurant POS platform from NCR Voyix (formerly NCR) used by large chain restaurants. Comparable to Cluster as a restaurant POS incumbent, though Aloha targets larger operators than Cluster's SMB core.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Cluster POS social profiles
Digital presenceCluster POS compliance and trust
Trust signalCompliance2 records
Cluster POS financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cluster POS leadership team
Management profileNumber of profiles
Profiles6 records
Cluster POS subsidiaries and ownership
Company hierarchySubsidiaries2 records
Cluster POS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cluster POS M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cluster POS
What does Cluster POS do?
Cluster POS provides a cloud-based restaurant point-of-sale platform that unifies front-of-house, back-office, online ordering, tableside ordering, payments, and reporting in a single system. The offering is sold to independent restaurants and multi-unit hospitality groups across Canada, with bundled POS hardware, an in-house payment processor (Cluster Payments), and a White-Label partner deployment option.
Is Cluster POS a public or private company?
Cluster POS is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Cluster POS founded?
Cluster POS was founded in 2009. It employs 11 to 50 people.
Where is Cluster POS based?
Cluster POS is headquartered in Saint Laurent, Canada, in the North America region.
How does Cluster POS make money?
Four revenue lines are on record. SaaS POS Subscription is the primary driver. The others are transaction Processing (Cluster Payments), hardware Sales and professional Services.
Who are Cluster POS's main competitors?
Direct peers on record are TouchBistro, Lightspeed Restaurant, SpotOn, Revel Systems and Epos Now. Squirrel Systems is listed as a regional player. Broad incumbents are Toast, Square for Restaurants, Clover (Fiserv) and Aloha (NCR Voyix).
Does Cluster POS have an API?
No public API is recorded for Cluster POS.
What industry is Cluster POS in?
Cluster POS's product category is Restaurant Point-of-Sale Software. Its primary akta.pro industry code is THALACAI, Point-of-Sale (POS) & On-Property Commerce. Its NAICS code is 51821 and its SIC code is 7370.