Squirrel Systems
Squirrel Systems is a Canadian POS software provider founded in 1984, exclusively serving hospitality — independent restaurants, multi-unit chains, hotels, resorts, and casinos — across North America with cloud and on-premise platforms integrated with 100+ partners.
- Company typePrivate
- Founded1984
- HeadquartersBurnaby, Canada
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Squirrel Systems does
Squirrel Systems is a Canadian point-of-sale software company founded in 1984 in Burnaby, BC, that has exclusively served the hospitality industry for over 40 years. The company provides POS, payment processing, digital ordering, kitchen automation, and reporting to independent restaurants, multi-unit restaurant chains, and hotels, resorts, and casinos across North America. Notable customers include Cactus Club Cafe (20+ year relationship), The Keg, Hy's, Browns Socialhouse, White Spot, Smitty's Canada (80+ locations), Logan's Roadhouse (108 locations across 22 US states, customer since 1999), Crowne Plaza Seattle, and Atlific Hotels, alongside over 1,000 hotels and resorts served worldwide.
The company operates two core product platforms: Squirrel Cloud, a cloud-native POS built on Microsoft Azure available in Limited Service (starting at $90/month base plus $40/month per device) and Full Service ($100/month base plus $50/month per device) editions; and Squirrel 11, a self-hosted on-premise deployment with cloud-based reporting via Squirrel IQ. Both platforms are complemented by add-on modules (Multi-Location Management, Kitchen Automation, Digital Ordering, Gift Cards, Squirrel Labor) and a hardware line including the WS152H fixed terminal, iPad-based and Touch Dynamics ruggedized tablets, all-in-one Order & Pay devices, and peripherals. Differentiation rests on deep integrations with 25+ property management systems (Opera, Infor, Springer Miller, Maestro, Galaxy) and 100+ total partner integrations spanning payments (Shift4, Elavon, Moneris), loyalty (Paytronix), reservations (SevenRooms, OpenTable), inventory (Restaurant365), and gaming systems (IGT, Scientific Games).
Squirrel generates revenue primarily through recurring SaaS subscriptions, per-device fees, add-on module subscriptions, and hardware sales. Distribution combines direct enterprise field sales, inside sales, and a partner/reseller network (partner.squirrelsystems.com), with marketing through G2 leader badges, case studies, and industry events including the National Restaurant Association Show, MURTEC, HITEC, and the Restaurants Canada Show. In July 2024 the company was acquired by Volaris Group, an operating group of Constellation Software Inc., and continues to operate independently under the Squirrel brand. The company maintains 101-250 employees and reported entering its 42nd year of operations in 2026.
Squirrel Systems firmographics
Firmographics- Name
- Squirrel Systems
- Legal name
- Squirrel Systems (U.S.) Inc., Squirrel Systems of Canada Ltd.
- Website
- https://squirrelsystems.com
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Squirrel Systems is a Canadian POS software provider founded in 1984, exclusively serving hospitality — independent restaurants, multi-unit chains, hotels, resorts, and casinos — across North America with cloud and on-premise platforms integrated with 100+ partners.
- Ownership category
- akta.pro rank
Squirrel Systems industry classification
Industry- Product category
- Restaurant and Hospitality Point-of-Sale (POS) Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Point-of-Sale (POS) & On-Property Commerce (THALACAI)
- akta.pro secondary industries
- POS Terminals & All-in-One Retail Computers (HDACAKAA), POS Terminal Hardware (Countertop, Mobile, PIN Pads) (FSAMADAA)
Keywords
Where Squirrel Systems is headquartered
LocationHeadquarters
- HQ city
- Burnaby
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Squirrel Systems business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure, Supply Chain
Revenue model
- SaaS Subscription (Platform Fees): Monthly subscription fees for Squirrel Cloud POS platform access, with tiered pricing based on service edition (Limited Service vs Full Service) and volume of devices.
- Device/Per-Terminal Fees: Per-device monthly fees for tablets, terminals, and mobile order & pay devices running the POS software.
- Hardware Sales: Sale of hospitality-grade POS terminals (WS152H), tablets, receipt printers, label printers, portable printers, barcode scanners, and cash drawers.
- Add-on Modules: Additional fees for Kitchen Automation, Digital Ordering, Multi-Location Management, and other optional add-on features.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Squirrel Cloud Limited Service Edition - Entry-level cloud POS for quick-service and limited-service restaurants |
| Subscription | Monthly | Squirrel Cloud Full Service Edition - Full-featured cloud POS for full-service restaurants |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Squirrel Systems product offering
Product offeringCore offering
Squirrel Systems develops and sells point-of-sale (POS) software and hardware exclusively for the hospitality industry. Its two core platforms are Squirrel Cloud, a 100% cloud-native POS built on Microsoft Azure, and Squirrel 11, a self-hosted on-premise POS with cloud-based analytics via Squirrel IQ. The offerings are complemented by hospitality-grade hardware (terminals, tablets, Order & Pay devices, printers, scanners) and add-on modules for multi-location management, kitchen automation, digital ordering, and labor management.
Product overview
Squirrel Systems offers a complete hospitality POS platform comprising two core product lines: Squirrel Cloud (a 100% cloud-native, mobile-first platform built on Microsoft Azure) and Squirrel 11 (a self-hosted on-premise platform with cloud-based analytics via Squirrel IQ). These are complemented by two pricing editions for Squirrel Cloud (Limited Service starting at $90/month and Full Service starting at $100/month, each with per-device fees and optional add-ons for multi-location management, kitchen automation, digital ordering, and gift cards), and by the Squirrel Labor workforce management module. The company also provides a comprehensive line of hospitality-grade hardware including fixed terminals (WS152H), mobile tablets (iPad, Touch Dynamics), all-in-one Order & Pay devices, and peripherals (printers, scanners, cash drawers). Support is delivered through the Squirrel EasyCare program.
Differentiator
Problem solved
Functional benefit
Products and services
- Squirrel Cloud POS 100% cloud-native POS platform built on Microsoft Azure offering mobile-first, intuitive operations for restaurants, hotels, resorts, and multi-unit enterprises. Available in Limited Service and Full Service editions, with add-ons for multi-location management, kitchen automation, and digital ordering.
- Squirrel 11
- WS152H Fixed POS Terminal 15.6-inch widescreen fixed POS terminal with Intel 2.4GHz CPU and Windows 11, designed for complex hospitality environments. Features 6 USB and 4 serial ports for broad peripheral support.
- Apple iPad POS iPad-based POS solution available in 10.2-inch and 7.9-inch (Mini) variants, with protective cases and charging docks. Supports Squirrel Mobility for tableside ordering.
- Touch Dynamics Tablet 8-inch IPS LCD ruggedized tablet with Corning Gorilla Glass 3, running Squirrel POS, designed for hospitality environments requiring durable mobile devices.
- Receipt Printer (TM-T88VII) Quiet thermal receipt printer for front-of-house printing, connecting via Serial or IP.
- Label Printer (TM-L90) Label, barcode, and receipt printer connecting via Ethernet LAN.
- Portable Receipt Printer (P20II) Lightweight mobile receipt printer connecting via Bluetooth or Wi-Fi for mobile use.
- Barcode Scanner USB/Serial barcode scanner for use with Squirrel terminals.
- Cash Drawer Cash drawer that opens at cash-out or on-demand from Squirrel terminal.
- Squirrel EasyCare Support Comprehensive support program for Squirrel POS customers, including 24/7 online and phone support, self-service Knowledge Base and documentation, and online server training.
Quantifiable outcome
- 18% sales growth for Alma Mater Society UBC after Squirrel implementation
- +2 more outcomes
Companies that use Squirrel Systems
Customer profileNamed customers14 records
Segments3 records
Ideal customer profiles3 records
Squirrel Systems technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration77 records
Feature7 records
Squirrel Systems partnerships and signals
Strategic signalPartnerships
23 partnerships are on record, tiered core, preferred and technology.
- Microsoft AzurecoreSquirrel Cloud POS is built on Microsoft Azure cloud infrastructure, providing enterprise-grade reliability, security, and scalability for the cloud-native POS platform.
- Crunchtime (KitchenArmor)preferredPreferred integration partner for kitchen automation and inventory management solutions, tightly integrated with Squirrel POS.
- Restaurant365preferredPreferred integration for inventory management and restaurant enterprise management, sold and supported by Squirrel.
- Shift4preferredPreferred payment processing partner providing secure payment integration with Squirrel POS.
- SevenRoomspreferredPreferred integration for reservations and guest experience management, seamlessly connected with Squirrel POS.
- PaytronixpreferredPreferred loyalty and gift card integration partner for Squirrel POS.
- ElavonpreferredPreferred payment processing partner providing integrated payment solutions.
- MonerispreferredPreferred Canadian payment processing partner integrated with Squirrel POS for debit and credit transactions.
- QSR AutomationspreferredPreferred kitchen automation partner providing kitchen display systems integrated with Squirrel POS.
- OLOpreferredPreferred online ordering integration partner for restaurant delivery and pickup orders.
- xDinepreferredPreferred online ordering and kiosk integration partner for Squirrel POS.
- OpenTabletechnologyTechnology integration for restaurant reservations and waitlist management connected to Squirrel POS.
- Kronos (UKG)technologyLabor and scheduling integration partner for workforce management with Squirrel POS.
- HotSchedulestechnologyEmployee scheduling and labor management integration with Squirrel POS.
- ADPtechnologyPayroll and HR integration for seamless payroll processing from Squirrel POS labor data.
- Optimum ControltechnologyInventory management integration for restaurant cost control and ordering.
- Opera (Oracle Hospitality)technologyProperty management system integration for hotel F&B operations with Opera PMS.
- InfortechnologyProperty management system integration for hospitality operations.
- Springer MillertechnologyProperty management system integration for luxury hospitality properties.
- IGTtechnologyGaming system integration for casino operations with Squirrel POS.
- Scientific GamestechnologyGaming system integration for casino and gaming operations.
- MatrixPOStechnologyRegional POS solutions partner providing local implementation and support for Squirrel customers, particularly for venue management operations.
- EigentechnologyIntegrated payment processing partner providing chip and contactless payment solutions.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Squirrel Systems competitors and assessment
Company assessmentDirect peers
- Toast: Leading cloud-native restaurant POS platform in North America with integrated payments, online ordering, and team management. Directly competes with Squirrel in the multi-unit full-service and QSR restaurant segments and is rapidly expanding into hotel F&B.
- Agilysys: Hospitality-focused POS and property management vendor for hotels, resorts, and casinos. Closely comparable to Squirrel's hotel and gaming segment, with overlapping PMS and POS capabilities and similar enterprise customers.
- SpotOn: Cloud restaurant and retail POS with integrated payments and marketing software. Competes with Squirrel for independent and multi-unit restaurants, especially in the US, with a similar bundled SaaS-plus-payments positioning.
- Lightspeed Restaurant: Cloud POS system for full-service restaurants, bars, and hotels headquartered in Montreal. Closely comparable to Squirrel in target verticals (independent and multi-unit restaurants) and has stronger European reach, making it a direct competitor especially in Canadian enterprise accounts.
- TouchBistro: iPad-based POS for full-service restaurants, also Canadian-founded. Directly competes with Squirrel Cloud Limited and Full Service editions for independent and small-chain restaurants in North America.
- PAR Brink POS: Cloud restaurant POS platform serving independent and multi-unit operators. Direct competitor to Squirrel in the mid-market and multi-location restaurant space with a similar SaaS-plus-hardware go-to-market model.
Emerging players
- Resy (American Express): Restaurant reservation and guest experience platform integrated with major POS systems including (formerly) Lightspeed. Comparable as a preferred reservation/waitlist partner in Squirrel's ecosystem and competes for technology stack influence at full-service restaurants.
Broad incumbents
- Oracle MICROS: Legacy hospitality and restaurant POS incumbent acquired by Oracle, with deep enterprise hotel and global chain deployments. Directly overlaps with Squirrel 11 in hotels, resorts, and large restaurant chains, particularly where Oracle's broader hospitality stack (Opera PMS, OPERA Cloud) is installed.
- Square for Restaurants: Block-owned POS solution targeting small and mid-market restaurants with integrated payments. While more horizontal, it competes directly with Squirrel Cloud Limited Service Edition for independents and quick-service operators.
- NCR Aloha: Established on-premise and cloud restaurant POS suite serving large multi-unit chains. Competes with Squirrel in enterprise full-service and QSR chains, particularly for operators seeking an alternative to cloud-native vendors.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Squirrel Systems social profiles
Digital presenceSquirrel Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Squirrel Systems leadership team
Management profileNumber of profiles
Profiles1 record
Squirrel Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Squirrel Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Squirrel Systems
What does Squirrel Systems do?
Squirrel Systems develops and sells point-of-sale (POS) software and hardware exclusively for the hospitality industry. Its two core platforms are Squirrel Cloud, a 100% cloud-native POS built on Microsoft Azure, and Squirrel 11, a self-hosted on-premise POS with cloud-based analytics via Squirrel IQ. The offerings are complemented by hospitality-grade hardware (terminals, tablets, Order & Pay devices, printers, scanners) and add-on modules for multi-location management, kitchen automation, digital ordering, and labor management.
Is Squirrel Systems a public or private company?
Squirrel Systems is a private company. It is classified as corporate owned and is currently operating.
When was Squirrel Systems founded?
Squirrel Systems was founded in 1984. It employs 101 to 250 people.
Where is Squirrel Systems based?
Squirrel Systems is headquartered in Burnaby, Canada, in the North America region.
How does Squirrel Systems make money?
Four revenue lines are on record. SaaS Subscription (Platform Fees) is the primary driver. The others are device/Per-Terminal Fees, hardware Sales and add-on Modules.
Who are Squirrel Systems's main competitors?
Direct peers on record are Toast, Agilysys, SpotOn, Lightspeed Restaurant, TouchBistro and PAR Brink POS. Resy (American Express) is listed as an emerging player. Broad incumbents are Oracle MICROS, Square for Restaurants and NCR Aloha.
Does Squirrel Systems have an API?
No public API is recorded for Squirrel Systems.
What industry is Squirrel Systems in?
Squirrel Systems's product category is Restaurant and Hospitality Point-of-Sale (POS) Software. Its primary akta.pro industry code is THALACAI, Point-of-Sale (POS) & On-Property Commerce, with a secondary code of HDACAKAA, POS Terminals & All-in-One Retail Computers. Its NAICS code is 5132 and its SIC code is 7372.