What Chekhub does

Chekhub is a privately-held SaaS company founded in 2020 and headquartered in Raleigh, North Carolina, that provides an operations management platform targeting operations-intensive organizations across multiple industries. The platform is modular, comprising interconnected capabilities for ticket management (with six lifecycle statuses, approval chains, and change controls), preventative maintenance, rounds scheduling, checklists, asset tracking, location management, calendar, projects, reports, training, customer portals, and a RESTful API. A core differentiator is the AI Toolkit — featuring AI-Generated Checklists (from text or PDFs), an AI Knowledge Base & Chatbot (RAG over customer documents), AI Image Validation (e.g., verifying LOTO safety procedures), AI Technician Feedback (performance scoring), and AI Analytics (outlier detection, trend analysis, natural-language chart creation) — built on Google Cloud's Gemini pre-trained language models under an enterprise agreement with per-customer data isolation.

The company operates on a tiered subscription model with monthly billing through Stripe, distributing the product through a hybrid go-to-market combining self-serve (web, iOS, and Android apps) for smaller teams and direct enterprise sales for larger deployments. Distribution is amplified by a Zapier integration that exposes the platform to over 6,000 external applications including Slack, Salesforce, HubSpot, Google Sheets, Asana, Monday.com, and Outlook. The company made one disclosed acquisition — Horizonline Technologies, a Florida-based CMMS software firm, in October 2021 — to strengthen its maintenance management capabilities, and received funding from Triangle Tweener Fund in June 2022. Chekhub is operated as Chekhub & Company, LLC, an independent entity with no disclosed parent, no institutional venture or private equity backing beyond the Triangle Tweener Fund event, and no public listing.

Name

Chekhub

Legal name

Chekhub & Company, LLC

Website

https://chekhub.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Chekhub is a SaaS operations management platform providing ticket management, preventative maintenance, asset tracking, and AI-powered analytics for operations-intensive organizations across multiple industries. The platform supports web, mobile, and API access via a tiered subscription model.

Ownership category

akta.pro rank

Product category

Operations Management Software

NAICS

Computer Systems Design and Related Services (5415)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)

akta.pro secondary industry

Cloud Compliance, Audit & Continuous Controls Monitoring (CCM/GRC) (HDABAHAI)

Keywords

• Operations management software
• Preventative maintenance software
• Field service management
• CMMS platform
• AI work order management

Headquarters

HQ city

Raleigh

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Subscription SaaS: Chekhub operates on a tiered subscription model with fees based on tiers selected in the user account. The platform accepts various payment methods and supports recurring payments. The company partners with Stripe for payment processing.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Chekhub provides a cloud-based, mission-critical operations management platform that enables organizations to coordinate tickets, preventative maintenance, recurring rounds, checklists, assets, locations, projects, and customer-facing portals in one system. It is delivered as tiered subscription SaaS with web, iOS/Android, and API access, and is augmented by an AI Toolkit for automated checklist generation, document-based knowledge retrieval, image-based compliance validation, technician performance analysis, and predictive operational analytics.

Product overview

Chekhub is a unified mission-critical operations management platform offering a comprehensive portfolio of interconnected modules for field service operations. The core platform provides real-time insights, automated tasks, and connected teams for operational excellence. Key modules include: Tickets (for basic work orders and ad-hoc tasks), Rounds (for frequent recurring daily/hourly tasks), and Preventative Maintenance (PM - for longer-term recurring maintenance). The AI Toolkit represents a suite of AI-powered features including AI-Generated Checklist (creating checklists from text or PDFs), AI Knowledge Base & Chatbot (document retrieval and query interface), AI Image Validation (visual compliance verification), AI Technician Feedback (performance analysis), and AI Analytics (custom dashboards with natural language chart creation). Additional modules cover Assets, Calendar, Checklists, Library, Locations, Map, Projects, Reports, Training, and Teams. The Customer Portal provides white-label access for external customers, while the Chekhub API enables enterprise-grade integrations. A mobile application supports iOS and Android for field operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Chekhub Operations Management Platform Unified mission-critical operations management SaaS platform that enables real-time insights, automated tasks, and connected teams for operations-intensive organizations, delivered via web application and supported by an API and AI Toolkit.
• Chekhub Mobile App Native iOS and Android mobile application (Chekhub Pro) that allows field technicians and operations users to access and manage tickets, checklists, rounds, preventative maintenance, and other platform workflows from mobile devices.
• Chekhub API Enterprise-grade RESTful API platform enabling programmatic management of jobs, users, and processes, real-time data movement, and custom integrations with existing tools and databases, accessed via service accounts with role-based permissions and documented through Postman.

Quantifiable outcome

• Enables organizations to be more proactive instead of reactive in operations management

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability8 records

Feature9 records

Partnerships

Four partnerships are on record, tiered flagship and core.

• Horizonline TechnologiesflagshipStrategic or Co-development Partner · 25 October 2021Chekhub announced the acquisition of Horizonline Technologies, a Florida-based company specializing in CMMS (Computerized Maintenance Management System) software. The acquisition aims to enhance Chekhub's operations management platform and improve its ability to address operational challenges for various organizations and industries.
• ZapiercoreTechnology or IntegrationChekhub has established a partnership with Zapier to provide pre-built integrations connecting the platform to over 6,000 popular applications including Slack, Google Sheets, Outlook, Gmail, Trello, Asana, Monday.com, Salesforce, and HubSpot. This integration enables no-code workflow automation for customers without requiring technical development.
• Google Cloud ServicescoreTechnology or IntegrationChekhub has partnered with Google Cloud Services to leverage advanced Gemini pre-trained language models under an enterprise agreement. The partnership includes strict data protections: customer data is not used to train models, Google does not retain data beyond intended use within the Chekhub platform, and customer data is stored in isolated database environments.
• StripecoreTechnology or IntegrationChekhub partners with Stripe for payment processing services. By using the Chekhub Service, customers agree to provide Stripe with valid payment credentials and comply with Stripe's Terms of Service for secure payment processing.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• MaintainX: Mobile-first CMMS and operations management platform targeting maintenance, inspections, and work order workflows for operations-heavy teams. Closely comparable to Chekhub in target user, modular offering (tickets, PM, checklists, procedures), and mobile-first PLG motion.
• UpKeep: CMMS and asset operations management platform serving maintenance teams across manufacturing, facilities, and fleet. Competes head-to-head with Chekhub in preventative maintenance, work orders, and mobile technician workflows.
• Limble CMMS: Cloud-based CMMS for work order, PM, and asset management for facilities and operations teams. Directly comparable product scope (tickets, PM, assets) and similar mid-market customer profile to Chekhub.
• Fiix (Rockwell Automation): CMMS platform acquired by Rockwell Automation, targeting asset-intensive industries with work order, PM, and parts management. Directly overlaps with Chekhub's core CMMS modules post-Horizonline acquisition.

Broad incumbents

• ServiceTitan: Large, public field service management platform for trade contractors (HVAC, plumbing, electrical). While focused on trades rather than general operations, it overlaps with Chekhub on dispatch, work orders, mobile technician workflows, and customer portal functionality.
• ServiceNow: Enterprise ITSM/ESM platform with workflow, ticketing, change management, and approval capabilities. While IT-centric, it increasingly competes for non-IT service management spend and overlaps with Chekhub on ticket lifecycle, approval chains, and change controls.
• IBM Maximo: Enterprise EAM/CMMS platform used for asset management, work orders, and preventive maintenance at large industrial and utilities organizations. Establishes the enterprise-grade benchmark Chekhub must compete against in regulated verticals.
• Jira Service Management (Atlassian): ITSM/ESM platform with ticketing, approvals, change management, and asset tracking. Overlaps with Chekhub on ticket lifecycle, workflow approvals, and change controls; an incumbent alternative for operations-led service management.
• Salesforce Field Service: Field service management solution from Salesforce covering scheduling, dispatch, work orders, and customer portals. Comparable to Chekhub on service dispatch, customer portal, and asset/work-order tracking.

Emerging players

• Connecteam: Mobile-first workforce operations platform serving deskless teams with checklists, tasks, scheduling, and training. Comparable to Chekhub on mobile-first ops workflows for non-desk workers, though more HR/employee-centric.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Chekhub2020
• Facebookfacebook.com/Chekhub
• LinkedInlinkedin.com/company/chekhub2020

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chekhub