ClearOps
ClearOps is a Munich-based B2B SaaS company founded in 2020 that provides an AI-powered aftersales intelligence platform connecting industrial OEMs and their dealer networks across spare-parts planning, field service management, and dealer integration, serving enterprise OEMs in agriculture, construction, material handling, RV, and automotive.
- Company typePrivate
- Founded2020
- HeadquartersMünchen, Germany
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What ClearOps does
ClearOps GmbH is a Munich-based B2B SaaS company founded in 2020 by William Barkawi that provides an AI-powered aftersales intelligence platform for industrial original equipment manufacturers (OEMs) and their dealer/service networks. The platform acts as a connectivity and analytics layer that integrates with more than 80 OEM parts/service systems and dealer DMS/ERP systems, ingests structured ERP, parts, service, and machine telemetry data from over 8,000 dealer locations, and applies neural-network-based demand forecasting and optimization to automate spare-parts planning, replenishment, and field service operations. Its product surface spans OEM Solutions (Dealer DMS Integration, Dealer Parts Management, Global Dealer Service Enablement), Dealer Solutions (Field Service Management), and shared capability modules (Supply Chain Cockpit, Parts Cloud, Service Cloud, Aftersales Hub, ClearOps Planning Suite), with the Planning Suite also distributed via the Celonis Marketplace and an Inventory Planning 2.0 product co-developed with TUM Munich.
The company's commercial model is a quote-based enterprise SaaS subscription sold through a five-step direct sales motion (Discovery → Demo → Scoping → Pilot → Go-Live), supplemented by implementation and pilot professional services, and supported by content-led demand generation, industry events, and ecosystem partnerships with Celonis, Genpact, TUM Munich, Hitachi Ventures, and AWS. Its named customers include AGCO, Terex, Jungheinrich, Lippert, Eiksenteret, and Royal Reesink across the agriculture, construction & mining, material handling, recreational vehicles, and agriculture-equipment verticals. ClearOps employs approximately 60 people across four offices (Munich, Lisbon, Atlanta, San José), is ISO 27001 certified and GDPR-compliant, hosts its platform on AWS in Ireland, and in May 2026 closed an €8.6 million Series A funding round led by Hitachi Ventures with participation from Schoeller Group and Barkawi Group — its first institutional capital raise, earmarked for global expansion, go-to-market scaling, ecosystem buildout, and continued AI platform development.
ClearOps firmographics
Firmographics- Name
- ClearOps
- Legal name
- ClearOps GmbH
- Website
- https://clearops.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- ClearOps is a Munich-based B2B SaaS company founded in 2020 that provides an AI-powered aftersales intelligence platform connecting industrial OEMs and their dealer networks across spare-parts planning, field service management, and dealer integration, serving enterprise OEMs in agriculture, construction, material handling, RV, and automotive.
- Ownership category
- akta.pro rank
ClearOps industry classification
Industry- Product category
- Industrial Aftersales Software
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Order-to-Cash Integration (Invoicing, Tax, Payments) for Logistics OMS (TLAEACAJ)
- akta.pro secondary industries
- Order Visibility, Status Notifications & Customer Tracking Portal (TLAEACAL), Order Management & Inventory Orchestration (OMS) (CRAFAMAC)
Keywords
Where ClearOps is headquartered
LocationHeadquarters
- HQ city
- München
- HQ country
- Germany
- HQ region
- Europe
Offices4 records
Markets served
ClearOps business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Enterprise SaaS Subscription: Recurring B2B SaaS revenue from industrial OEM and dealer customers based on a quote-based subscription model. Five-step enterprise sales process (Discovery → Demo → Scoping → Pilot → Go-Live) indicates a land-and-expand motion with multi-year contracts; specific pricing is not publicly disclosed and is generated per demo request.
- Implementation & Pilot Professional Services: Pilot program and scoped implementation engagements accompany SaaS contracts, providing professional services revenue alongside the subscription base.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Custom enterprise SaaS subscription (quote-based) |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels10 records
ClearOps product offering
Product offeringCore offering
ClearOps sells an AI-powered aftersales intelligence platform that connects industrial OEMs, dealers, service partners, and machines across the parts and service lifecycle. The platform is delivered through two solution lines — OEM Solutions (dealer DMS integration, dealer parts management, global dealer service enablement) and Dealer Solutions (field service management) — plus shared capability modules including the Supply Chain Cockpit, Parts Cloud, Service Cloud, Aftersales Hub, and the ClearOps Planning Suite, integrating with 80+ ERP and DMS systems. Customers subscribe via quote-based multi-year enterprise contracts and receive implementation/pilot professional services to onboard.
Product overview
ClearOps offers a single platform-plus-modules architecture: the core ClearOps Platform is an AI-powered aftersales intelligence platform, and it is delivered through two primary solution lines — OEM Solutions (comprising Dealer DMS Integration, Dealer Parts Management, and Global Dealer Service Enablement) and Dealer Solutions (comprising Field Service Management) — plus shared capability modules including the Supply Chain Cockpit, Parts Cloud, Service Cloud, ClearOps Aftersales Hub, and the ClearOps Planning Suite (which is also distributed through the Celonis Marketplace). Together these modules connect OEMs, dealers, service partners, and machines across the parts and service lifecycle, with the Supply Chain Cockpit and Parts Cloud delivering the neural-network-based planning layer and the Dealer DMS Integration module providing the connectivity layer to over 80 ERP and DMS systems.
Differentiator
Problem solved
Functional benefit
Products and services
- OEM Solutions Suite for industrial OEMs enabling global visibility, control, and automation of dealer aftersales operations, comprising Dealer DMS Integration, Dealer Parts Management, and Global Dealer Service Enablement.
- Dealer Solutions Suite for dealers that consolidates aftersales operations — parts, service, and customer management — into one AI-supported platform, anchored by Field Service Management, scheduling, and a technician app.
- Field Service Management Dealer-side module for planning, dispatching, and tracking technician field service jobs, integrating parts availability and AI-driven scheduling via dashboard, asset management, scheduling, and a technician app.
- ClearOps Planning Suite AI-based planning module distributed via the Celonis Marketplace, combining ClearOps data connectivity and planning optimization with Celonis Process Intelligence for end-to-end OEM planning and supply chain orchestration.
- Inventory Planning 2.0 Next-generation AI-based spare parts and inventory planning system, co-developed with TUM Munich, advancing neural-network-based demand forecasting and replenishment automation across OEM aftersales networks.
Companies that use ClearOps
Customer profileNamed customers6 records
Segments7 records
Ideal customer profiles2 records
ClearOps technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability7 records
Feature10 records
ClearOps partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered flagship, major and core.
- CelonisflagshipStrategic technology and co-development partner. ClearOps × Celonis partnership powers 'the future of intelligent, insight-driven supply chains' (per ClearOps news/blog). ClearOps Planning Suite has been extended into the Celonis Marketplace to enable professional spare parts planning for OEMs — combining Celonis Process Intelligence with ClearOps' data connectivity and planning optimization. Process Excellence Network and Munich Startup also covered the partnership.
- GenpactmajorGenpact participates as a transformation / consulting partner and was represented at the Winning After Sales Forum 2026 panel alongside AGCO, Terex, and Jungheinrich, contributing perspectives on Process Intelligence and Transformation. Genpact's partner directory also features a ClearOps profile.
- TUM Munich (Technical University of Munich)majorAcademic/research co-development partner. ClearOps collaborated with TUM Munich to develop the 'Inventory Planning 2.0' system, advancing its AI-based spare parts planning capabilities.
- Salesforce (Salesforce, Inc. and Pardot)coreMarketing automation and CRM platform. Salesforce and Pardot process demo requests, event registrations, whitepaper downloads, and run email campaigns and lead nurturing. Salesforce Inc. is certified under the EU-US Data Privacy Framework.
- Amazon Web Services (AWS EMEA Sàrl)coreCloud hosting and infrastructure provider for ClearOps' online platform. Provides compute, storage, database services, security, and technical maintenance; uses Amazon Web Application Firewall. Data hosted in the AWS Ireland region. AWS participates in the EU-US Data Privacy Framework.
- WebflowcoreHosts the ClearOps marketing website; Webflow, Inc. is US-based and certified under the EU-US Data Privacy Framework.
- CloudflarecoreContent Delivery Network used in front of Webflow-hosted marketing website infrastructure. Cloudflare, Inc. is certified under the EU-US Data Privacy Framework.
- Google (Google LLC, Google Ireland Limited)coreMultiple integrations: Google Analytics for website performance analysis, Google Ads (DoubleClick, Conversion Linker, Syndication) for advertising and conversion tracking, Google Tag Manager as tag container, Google Fonts via Webfonts API, and YouTube embeds. Google LLC is certified under the EU-US Data Privacy Framework.
- LinkedIn (LinkedIn Corporation)coreLinkedIn Insight Tag used for advertising conversion tracking; LinkedIn embedded content on the site; LinkedIn used as a public-source channel for sales contacts. LinkedIn Corporation is certified under the EU-US Data Privacy Framework.
- Microsoft (Microsoft Corporation)coreMicrosoft Bookings integrated as the demo scheduling/booking tool on the ClearOps website. Microsoft Corporation is certified under the EU-US Data Privacy Framework.
- RollbarcoreError monitoring and diagnostics service used to reproduce and fix software incidents. Rollbar, Inc. is US-based and participates in the EU-US Data Privacy Framework.
- AmplitudecoreProduct analytics service used for diagnosing technical issues and analyzing interaction patterns to improve performance and usability. Amplitude, Inc. is certified under the EU-US Data Privacy Framework.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
ClearOps competitors and assessment
Company assessmentDirect peers
- Syncron (PTC): PTC-owned aftermarket service parts planning platform purpose-built for industrial OEMs — the closest direct comparable to ClearOps' Parts Cloud and Supply Chain Cockpit. Both serve OEMs seeking AI-driven spare-parts demand forecasting, inventory optimization, and dealer-network visibility across global after-sales operations.
- ServiceMax (PTC): PTC-owned field service management platform for industrial OEMs and asset-intensive operators. Directly comparable to ClearOps' Service Cloud / Field Service Management module, with overlapping workflows for technician scheduling, asset management, and service job lifecycle.
- ToolsGroup: AI-driven supply chain planning vendor specializing in demand sensing, inventory optimization, and replenishment — directly comparable to ClearOps' neural-network-based spare parts planning and working-capital-reduction value proposition for industrial OEMs and distributors.
- RELEX Solutions: Unified supply chain and inventory planning platform (spare parts, retail, manufacturing) with strong AI/ML forecasting — directly comparable to ClearOps' demand forecasting and replenishment automation modules, especially for industrial aftermarket and dealer-network planning.
Broad incumbents
- Kinaxis: Public concurrent-planning supply chain platform (Maestro) used by large manufacturers and OEMs. Adjacent incumbent with overlapping demand/supply planning capabilities but broader scope than ClearOps' aftermarket specialization.
- Blue Yonder: Panasonic-owned end-to-end supply chain platform offering demand planning, inventory optimization, and order management. Broad incumbent with overlapping capabilities but a portfolio play rather than ClearOps' aftermarket-specific focus.
- o9 Solutions: AI-powered integrated business planning platform for supply chain, demand, and inventory planning used by large manufacturers. Broader than ClearOps' aftermarket scope, but competes for the same OEM planning budgets and decision-makers.
- SAP (IBP / S/4HANA Supply Chain): SAP's Integrated Business Planning and S/4HANA supply chain modules are deployed broadly across industrial OEMs and offer aftermarket-relevant planning functionality. As an embedded incumbent, SAP is the most common 'stay-with-the-suite' competitor ClearOps must displace.
- Salesforce Field Service: Salesforce's field service management suite (including former ClickSoftware) used across industrial OEMs and dealer networks. Overlaps with ClearOps' Service Cloud / Field Service Management module for technician scheduling and service job execution.
- E2open: Supply chain platform (including former Elementum) offering demand/supply planning and channel/aftermarket visibility for industrial manufacturers. Broad incumbent with adjacent aftermarket and dealer-network capabilities.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ClearOps social profiles
Digital presenceClearOps compliance and trust
Trust signalCompliance2 records
ClearOps financial estimates
Financial estimateRevenue estimate
Valuation estimate
ClearOps leadership team
Management profileNumber of profiles
Profiles2 records
ClearOps funding detail
Funding detailFunding overview
Funding rounds1 record
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ClearOps M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ClearOps
What does ClearOps do?
ClearOps sells an AI-powered aftersales intelligence platform that connects industrial OEMs, dealers, service partners, and machines across the parts and service lifecycle. The platform is delivered through two solution lines — OEM Solutions (dealer DMS integration, dealer parts management, global dealer service enablement) and Dealer Solutions (field service management) — plus shared capability modules including the Supply Chain Cockpit, Parts Cloud, Service Cloud, Aftersales Hub, and the ClearOps Planning Suite, integrating with 80+ ERP and DMS systems. Customers subscribe via quote-based multi-year enterprise contracts and receive implementation/pilot professional services to onboard.
Is ClearOps a public or private company?
ClearOps is a private company. It is classified as venture growth investor backed and is currently operating.
When was ClearOps founded?
ClearOps was founded in 2020. It employs 51 to 100 people.
Where is ClearOps based?
ClearOps is headquartered in München, Germany, in the Europe region.
How does ClearOps make money?
Two revenue lines are on record. Enterprise SaaS Subscription is the primary driver. The others are implementation & Pilot Professional Services.
Who are ClearOps's main competitors?
Direct peers on record are Syncron (PTC), ServiceMax (PTC), ToolsGroup and RELEX Solutions. Broad incumbents are Kinaxis, Blue Yonder, o9 Solutions, SAP (IBP / S/4HANA Supply Chain), Salesforce Field Service and E2open.
Does ClearOps have an API?
No public API is recorded for ClearOps.
What industry is ClearOps in?
ClearOps's product category is Industrial Aftersales Software. Its primary akta.pro industry code is TLAEACAJ, Order-to-Cash Integration (Invoicing, Tax, Payments) for Logistics OMS, with a secondary code of TLAEACAL, Order Visibility, Status Notifications & Customer Tracking Portal. Its NAICS code is 54151 and its SIC code is 7373.