Clinictracker
ClinicTracker is a privately-held, bootstrapped behavioral health EHR vendor founded in 2000 that sells an integrated cloud-based platform — including AI-powered documentation, ePrescribing, billing, telehealth, and patient portal — to mental health, substance use, ABA, PHP/IOP, and university clinics in the U.S.
- Company typePrivate
- Founded2000
- HeadquartersFayetteville, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Clinictracker does
ClinicTracker, founded in 2000 and headquartered as a New York limited liability company (with operational roots in Fayetteville/Syracuse, NY area), is a privately-held, bootstrapped behavioral health EHR software vendor serving mental health clinics, substance abuse treatment centers, PHP/IOP programs, ABA therapy providers, university counseling centers, eating disorder clinics, and adjacent specialty providers such as foster care agencies and equine-assisted psychotherapy practices. Its core product is a cloud-based, fully integrated EHR platform combining clinical records management, ePrescribing (including EPCS via DrFirst), appointment scheduling, telehealth (via Zoom), revenue cycle management, payroll, patient portal, cloud faxing, outcome-measures tracking, and an AI-powered documentation module called Clinical Scribe that auto-generates session notes from live or recorded audio and claims to reduce documentation time by up to 60%. The platform is built on Microsoft Azure infrastructure with HIPAA, ONC Health IT, and Drummond Group certifications, and SOC 2 Type I compliant hosting via HubSpot. ClinicTracker monetizes through annual subscription licensing with custom quote-based pricing determined through consultative enterprise sales, targeting mid-market and small behavioral health organizations via direct demo-led selling, vertical-specific SEO content, and a network of 14+ technology partners. The company employs 51–100 people and reports 25+ years of continuous operation and a self-claimed 100% customer satisfaction rating across its support function.
Clinictracker firmographics
Firmographics- Name
- Clinictracker
- Legal name
- ClinicTracker
- Website
- https://clinictracker.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- ClinicTracker is a privately-held, bootstrapped behavioral health EHR vendor founded in 2000 that sells an integrated cloud-based platform — including AI-powered documentation, ePrescribing, billing, telehealth, and patient portal — to mental health, substance use, ABA, PHP/IOP, and university clinics in the U.S.
- Ownership category
- akta.pro rank
Clinictracker industry classification
Industry- Product category
- Behavioral Health EHR Software
- NAICS
- Offices of Physicians (6211)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Ambulatory & Physician Practice EHRs (HLACAAAB)
- akta.pro secondary industries
- Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Medication Pricing, Copay Assistance & Patient Financial Support Tools (HLACAKAN)
Keywords
Where Clinictracker is headquartered
LocationHeadquarters
- HQ city
- Fayetteville
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Clinictracker business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- EHR Software Subscription: ClinicTracker generates revenue primarily through subscription-based licensing of their behavioral health EHR software platform. The software is offered as a comprehensive, fully-integrated solution covering clinical documentation, practice management, revenue cycle management, and patient engagement.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise pricing based on organizational needs |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Clinictracker product offering
Product offeringCore offering
ClinicTracker sells a cloud-based behavioral health Electronic Health Record (EHR) and practice management platform that integrates clinical documentation, scheduling, ePrescribing (with EPCS), telehealth, patient portal, revenue cycle management, payroll, and analytics. Its flagship differentiator is the AI-Powered Clinical Scribe, which auto-generates session notes from live or dictated therapy sessions to cut documentation time by up to 60%. The product is sold on a subscription basis to mental health clinics, substance use treatment centers, PHP/IOP programs, ABA therapy providers, university clinics, eating disorder clinics, and similar behavioral health organizations.
Product overview
ClinicTracker is a comprehensive behavioral health EHR platform combining electronic health records, practice management, and revenue cycle management into a unified system. The core ClinicTracker EHR integrates with specialized modules including Clinical Scribe (AI-powered documentation), Practice Management (forms, workflows, reports), Revenue Cycle Management (billing, payments), Patient Portal, Telehealth, Insurance Eligibility Verification, Payroll Management, Cloud Communications, Outcome Measures Tracking, Staff Assignments, Executive Dashboard, Custom Form Builder, Custom Report Builder, Workflow Builder, and Lab Orders and Results.
Differentiator
Problem solved
Functional benefit
Products and services
- ClinicTracker EHR Comprehensive behavioral health Electronic Health Record system providing clinical records management, ePrescribing, appointment scheduling, and regulatory compliance tools, designed for mental health clinics, substance use treatment centers, PHP/IOP programs, ABA providers, university clinics, and eating disorder clinics.
- Clinical Scribe (AI-Powered Therapy Notes) AI-powered documentation tool that captures live therapy sessions (in-person or via telehealth) or post-session dictation and auto-generates clinically appropriate clinical notes, reducing documentation time by up to 60% while supporting payer compliance.
- Practice Management Practice management solution offering customized forms, customizable workflows, custom reports, and regulatory compliance software that lets behavioral health agencies document, bill, and report in ways aligned to their own processes.
- Revenue Cycle Management End-to-end revenue cycle management offering billing software, financial reporting, credit card processing, eligibility verification, and managed billing services for mental health and substance use treatment organizations.
- Patient Portal HIPAA-compliant patient portal enabling 24/7 patient and caregiver access to schedules, paperwork, account balances, form completion, secure messaging with providers, and telehealth session entry from mobile devices.
- Telehealth Integrated telehealth platform (powered by Zoom) that enables behavioral health professionals to conduct virtual therapy and psychiatry sessions with patients, accessible directly from the Patient Portal.
- Insurance Eligibility Verification Automated insurance eligibility verification integrated with intake forms and the scheduler, processing batch eligibility checks overnight or providing instant responses to confirm patient coverage before appointments.
- Payroll Management Payroll processing module that calculates staff reimbursements using predefined rules (percentage of billed/collected amounts, fixed amounts per service, or fixed amounts per unit) and integrates with QuickBooks Online and Paychex Flex for final processing.
- Cloud Communications (eFax & Direct Secure Messaging) HIPAA-compliant cloud communication package combining cloud faxing (eFax) and Direct Secure Messaging (powered by Kno2) for securely exchanging protected health information and collaborating with care teams.
- Outcome Measures Tracking Streamlined administration and scoring of behavioral health test instruments and rating scales, with automatic scoring rules and integration into patient records for outcome assessment.
- Staff Assignments Caseload management capability that assigns clinicians, supervisors, and support staff to patients with automatic staff assignment features for behavioral health programs.
- Executive Dashboard Executive analytics dashboard providing real-time, at-a-glance views of operational performance with predefined metrics including intakes, admissions, billing, payments, and appointment rates.
- Custom Form Builder Drag-and-drop form builder that lets behavioral health providers create customized clinical forms, rating scales, and data collection tools without coding.
- Custom Report Builder Custom report builder that generates financial reports, clinical notes, and practice analytics tailored to each behavioral health organization.
- Workflow Builder Configurable workflow builder that embeds forms in clinical workflows aligned to treatment timing and regulatory compliance requirements for behavioral health programs.
- Lab Orders and Results Electronic lab orders and results tracking integrated with patient records to support medication management and health risk identification for behavioral health patients.
Quantifiable outcome
- Reduces clinical documentation time by up to 60%
- +1 more outcomes
Companies that use Clinictracker
Customer profileNamed customers15 records
Segments12 records
Ideal customer profiles2 records
Clinictracker technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability4 records
Feature16 records
Clinictracker partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core.
- MicrosoftcoreMicrosoft Partner status indicating technology integration and co-development relationship. ClinicTracker leverages Microsoft infrastructure and services for their cloud-based EHR platform.
- HubSpotcoreWebsite hosting provider. HubSpot provides SOC 2 Type I compliant hosting with controls governing availability, confidentiality, and security of customer data as mapped to AICPA Trust Service Principles.
- Topaz SystemscoreElectronic signature capture technology provider integrated with ClinicTracker for capturing signatures on treatment plans, consent forms, and other documentation.
- ScriptelcoreElectronic signature capture pads provider integrated with ClinicTracker. Scriptel offers reliable, affordable, terminal-server compatible signature capture devices.
- DrFirstcoreHealthcare technology partner providing ePrescribing capabilities including EPCS (Electronic Prescribing of Controlled Substances) support integrated within ClinicTracker.
- ZoomcoreTelehealth technology partner integrated with ClinicTracker for virtual session capabilities, allowing behavioral health professionals to conduct telehealth appointments.
- AzurecoreMicrosoft Azure cloud infrastructure partner providing the underlying cloud platform for ClinicTracker's SaaS EHR deployment.
Scale indicators2 records
Recent moves5 records
Expansion highlights5 records
Clinictracker competitors and assessment
Company assessmentDirect peers
- SimplePractice: SimplePractice is an all-in-one practice management and EHR platform serving private mental health, therapy, and behavioral health practitioners—the same core customer profile ClinicTracker targets, with comparable telehealth, documentation, and billing functionality.
- Valant: Valant is a behavioral health-specific EHR built for outpatient mental health clinics, group practices, and treatment centers—directly comparable to ClinicTracker in target customer, behavioral health workflow specialization, and integrated billing.
- Credible Behavioral Health: Credible offers an electronic health record specifically designed for behavioral health and human services providers—including mental health and substance use treatment—directly competing for the same behavioral health specialty EHR market ClinicTracker addresses.
- TherapyNotes: TherapyNotes is a leading EHR and practice management platform purpose-built for mental health and behavioral health practices, competing head-to-head with ClinicTracker in the outpatient therapy segment with similar subscription-based scheduling, documentation, and billing capabilities.
- Qualifacts: Qualifacts (Credible, CareLogic, Bell) provides EHR platforms for behavioral health and human services organizations, overlapping with ClinicTracker's behavioral health specialty focus across mental health, substance use, and IDD provider markets.
Emerging players
- DrChrono: DrChrono is an EHR and practice management platform focused on specialty medical practices including behavioral health, with API-driven customization—a partial overlap with ClinicTracker on ambulatory EHR functionality but broader in vertical scope.
Broad incumbents
- athenahealth: athenahealth offers a large-scale ambulatory EHR and revenue cycle platform (athenaOne) increasingly used by group practices including behavioral health, representing a broader incumbent alternative clinicians may evaluate against niche players like ClinicTracker.
- NextGen Healthcare: NextGen Healthcare provides ambulatory EHR and practice management solutions to specialty and primary care providers including behavioral health—a broader incumbent competitor with integrated clinical, financial, and patient engagement modules.
- Tebra (Kareo): Tebra (formed from the merger of Kareo and PatientPop) provides EHR, practice management, and billing solutions to small and mid-sized ambulatory practices, overlapping with ClinicTracker on integrated practice management and revenue cycle functionality across a broader medical specialty footprint.
- Oracle Health (Cerner): Oracle Health (formerly Cerner) provides large-scale ambulatory and behavioral health IT solutions for hospital systems and IDNs that increasingly compete for the same behavioral health procurement dollars as specialist vendors like ClinicTracker.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Clinictracker social profiles
Digital presenceClinictracker compliance and trust
Trust signalCompliance2 records
Clinictracker financial estimates
Financial estimateRevenue estimate
Valuation estimate
Clinictracker leadership team
Management profileNumber of profiles
Profiles4 records
Clinictracker funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Clinictracker M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Clinictracker
What does Clinictracker do?
ClinicTracker sells a cloud-based behavioral health Electronic Health Record (EHR) and practice management platform that integrates clinical documentation, scheduling, ePrescribing (with EPCS), telehealth, patient portal, revenue cycle management, payroll, and analytics. Its flagship differentiator is the AI-Powered Clinical Scribe, which auto-generates session notes from live or dictated therapy sessions to cut documentation time by up to 60%. The product is sold on a subscription basis to mental health clinics, substance use treatment centers, PHP/IOP programs, ABA therapy providers, university clinics, eating disorder clinics, and similar behavioral health organizations.
Is Clinictracker a public or private company?
Clinictracker is a private company. It is classified as unknown and is currently operating.
When was Clinictracker founded?
Clinictracker was founded in 2000. It employs 51 to 100 people.
Where is Clinictracker based?
Clinictracker is headquartered in Fayetteville, United States, in the North America region.
How does Clinictracker make money?
One revenue line is on record: EHR Software Subscription.
Who are Clinictracker's main competitors?
Direct peers on record are SimplePractice, Valant, Credible Behavioral Health, TherapyNotes and Qualifacts. DrChrono is listed as an emerging player. Broad incumbents are athenahealth, NextGen Healthcare, Tebra (Kareo) and Oracle Health (Cerner).
Does Clinictracker have an API?
No public API is recorded for Clinictracker.
What industry is Clinictracker in?
Clinictracker's product category is Behavioral Health EHR Software. Its primary akta.pro industry code is HLACAAAB, Ambulatory & Physician Practice EHRs, with a secondary code of HLALABAA, Virtual Visit & Scheduling Platforms (EHR-integrated). Its NAICS code is 6211 and its SIC code is 7372.