What Encapture does

Encapture (now rebranding to Continuous) is a Dallas-based, AI-powered document automation platform purpose-built for financial institutions. The platform ingests documents from any channel (online portal, email, mobile, scanned device), classifies them against a pre-built library of thousands of known document types, extracts structured data using seven different extraction techniques (including support for handwriting and signatures via Parascript), validates that data with auto-calculations and inconsistency flagging, routes exceptions to human reviewers, and reconciles results back into core banking, loan origination, CRM, and content systems via APIs. The product is delivered as an enterprise SaaS subscription with module packaging aligned to lending verticals (Mortgage, Auto, Commercial, Fintech) and compliance regimes (HMDA, CRA, Dodd-Frank 1071), and the company reports being deployed across 1,000+ financial institutions and over 15% of US retail branches.

The go-to-market is enterprise field sales with a demo-driven, quote-based pricing motion targeting banks and credit unions. Named customers include US Bank, Wells Fargo, Truist, United Community Bank, Redstone Federal Credit Union, First National Bank of Texas, Trustmark, Veritex, Century Bank, and Kapitus. The company has invested in a mature integration ecosystem spanning cloud ML providers (Google, AWS, Azure, IBM), loan origination systems (nCino, Blend, SimpleNexus, Black Knight/ICE), core banking systems (FIS, Fiserv, Jack Henry), CRM (Salesforce, HubSpot), and document/device OEMs (HP, Xerox, Canon, Ricoh, Sharp, Lexmark, Konica Minolta). SOC 2 Type 2 certification, no offshoring of customer data, and pre-built compliance audit trails are positioned as key security and regulatory differentiators.

Encapture is a wholly-owned operating subsidiary of SMA Technologies, a privately-held parent based in Kingwood, Texas; the company reports 51-100 employees, was founded in 1998, and has been operating long enough to have transitioned through multiple sales-transformation cycles — most recently in 2020 when it standardized on Salesforce, Outreach, and ZoomInfo and aligned the organization to ARR-based KPIs. In 2025 the company rebranded to Continuous and disclosed its first non-financial-services engagement (a custom mobile app for franchise operations with Right at Home), suggesting a potential platform expansion beyond regulated lending into adjacent document-heavy operations.

Name

Encapture

Legal name

SMA Technologies (d.b.a. Encapture)

Website

https://encapture.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

51–100 employees

Short description

Encapture (rebranding to Continuous) is an AI-powered document automation platform that helps 1,000+ financial institutions capture, classify, extract, and validate lending and compliance documents, delivering verticalized SaaS modules for mortgage, auto, commercial, fintech, and HMDA/CRA/Dodd-Frank 1071 compliance workflows.

Ownership category

akta.pro rank

Product category

Intelligent Document Automation Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Intelligent Document Processing (IDP) & OCR Automation (HDAEAHAC)

akta.pro secondary industries

Compliance, GRC Workflow & Audit Automation Platforms (HDAEAHAL), Underwriting Automation & Income/Employment Verification (FSAGAHAD)

Keywords

• Intelligent document automation
• Lending compliance software
• Mortgage document processing
• Regulatory compliance automation
• AI document extraction

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations

Revenue model

1. Document Automation Platform Subscription: SaaS-based platform providing document capture, classification, extraction, and workflow automation for financial institutions. Revenue generated through subscription model for access to the Encapture platform and its AI-powered document processing capabilities.

Pricing tiers

Distribution channels1 record

Marketing channels4 records

Core offering

Encapture provides AI-powered intelligent document automation software that helps financial institutions extract, validate, and use data from loan documents. The platform automates regulatory compliance reporting (HMDA, CRA) and streamlines lending workflows across mortgage, commercial, auto, small business, and fintech lending.

Product overview

Encapture is an AI-powered document automation platform for financial institutions. The core Encapture Platform combines next-gen machine learning, pre-built document libraries, and configurable workflows to automate document-intensive processes in lending and compliance. The platform includes specialized modules for different lending verticals and compliance requirements: Document Indexing (core capability), Compliance Solution, HMDA Solution, CRA Solution, Small Business Lending Solution (for Dodd-Frank 1071), Commercial Lending Solution, Auto Lending Solution, Mortgage Solution, and Fintech Lending Solution. These modules share the common underlying platform capabilities of document capture, AI-powered identification, data extraction, validation, exception management, and system integration.

Differentiator

Problem solved

Functional benefit

Products and services

• Encapture Platform

Quantifiable outcome

• Contract processing time reduced by 90% to less than one minute in auto lending
• +8 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration24 records

AI capability11 records

Feature11 records

Partnerships

28 partnerships are on record, tiered minor and core.

• Right at HomeminorStrategic or Co-development Partner · 1 January 2025Encapture partnered with Right at Home (an in-home care franchise operating 750+ locations) to develop a custom mobile app for franchise owners. This represents Encapture's expansion beyond financial services into franchise operations management, though this appears to be a notable but non-core partnership.
• ParascriptcoreTechnology or IntegrationParascript integration provides handwriting and signature recognition capabilities. Parascript is identified as the leader in handwriting technology, with superior ability to pull written text and process signatures. The integration enables Encapture to detect signatures for FDIC Part 370 compliance initiatives and automate data extraction of handwritten text as part of the capture workflow.
• SalesforcecoreTechnology or IntegrationEncapture implemented Salesforce as their CRM platform, integrating with complementary tools like Outreach and ZoomInfo. The company hired a full-time DevOps resource and took ownership of their entire tech stack. Salesforce was implemented in under a month as part of their customer engagement model overhaul.
• Google CloudcoreTechnology or IntegrationEncapture is designed to integrate with Google cloud ML capabilities for data extraction and analysis, allowing customers to leverage Google's machine learning capabilities through the Encapture platform.
• Amazon Web Services (AWS)coreTechnology or IntegrationEncapture integrates with Amazon Web Services ML capabilities, enabling customers to leverage AWS machine learning services within the document automation workflow.
• Microsoft AzurecoreTechnology or IntegrationEncapture integrates with Microsoft Azure ML capabilities as part of its best-of-breed approach, allowing customers to utilize Azure's machine learning services for document processing.
• IBMcoreTechnology or IntegrationEncapture integrates with IBM Watson and IBM's machine learning capabilities as an alternative ML provider within its orchestration platform.
• BlendcoreTechnology or IntegrationIntegration with Blend (loan origination platform) for seamless data synchronization in lending workflows.
• SimpleNexuscoreTechnology or IntegrationIntegration with SimpleNexus (loan origination platform) for mortgage lending document automation and workflow management.
• nCinocoreTechnology or IntegrationIntegration with nCino (cloud banking platform) for commercial lending document automation and data synchronization.
• DocuSigncoreTechnology or IntegrationIntegration with DocuSign for electronic signature verification and document completion within the Encapture workflow.
• FIScoreTechnology or IntegrationIntegration with FIS (core banking system) for data reconciliation and system synchronization.
• FiservcoreTechnology or IntegrationIntegration with Fiserv (core banking and payments technology) for document processing and data integration.
• Jack HenrycoreTechnology or IntegrationIntegration with Jack Henry (bank technology provider) for core banking system integration and document workflow automation.
• SalesforcecoreTechnology or IntegrationIntegration with Salesforce CRM for customer engagement tracking and workflow management within document processing.
• HubSpotcoreTechnology or IntegrationIntegration with HubSpot (CRM and marketing automation platform) for customer engagement and sales workflow management.
• BoxcoreTechnology or IntegrationIntegration with Box (cloud content management) for document storage and workflow management.
• DropboxcoreTechnology or IntegrationIntegration with Dropbox (cloud storage) for document repository and file management.
• AbrigocoreTechnology or IntegrationIntegration with Abrigo (bank compliance and risk management software) for regulatory compliance document processing.
• ZapiercoreTechnology or IntegrationIntegration with Zapier for connecting Encapture with thousands of other applications through automated workflows.
• Black KnightcoreTechnology or IntegrationIntegration with Black Knight (now ICE Mortgage Technology) for mortgage lending document automation and loan data synchronization.
• HPcoreTechnology or IntegrationIntegration with HP devices (scanners and multifunction devices) for document capture at the point of entry.
• XeroxcoreTechnology or IntegrationIntegration with Xerox devices for document scanning and capture workflow integration.
• CanoncoreTechnology or IntegrationIntegration with Canon devices for high-volume document scanning and capture capabilities.
• RicohcoreTechnology or IntegrationIntegration with Ricoh devices for document capture and workflow automation.
• SharpcoreTechnology or IntegrationIntegration with Sharp devices for document scanning and multifunction device integration.
• LexmarkcoreTechnology or IntegrationIntegration with Lexmark devices for document capture and printing workflow integration.
• Konica MinoltacoreTechnology or IntegrationIntegration with Konica Minolta devices for document scanning and business workflow integration.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Rossum: Rossum provides an AI-powered document processing platform with strong traction in banking, insurance, and logistics use cases. It competes with Encapture in transactional document extraction, particularly for invoices, loan documents, and compliance reporting in financial services.
• Hyperscience: Hyperscience offers an AI-driven document processing platform targeting enterprise customers in financial services, insurance, and government. It competes directly with Encapture in intelligent document classification and data extraction, with similar automation-of-lending-and-compliance value propositions.
• Tungsten Automation (formerly Kofax): Tungsten Automation provides intelligent document processing, capture, and workflow automation solutions widely used in financial services for lending and compliance. It is a direct competitor to Encapture with established banking customers and overlapping product capabilities around document classification, extraction, and validation.
• ABBYY: ABBYY is a leading intelligent document processing and OCR platform serving enterprise customers across banking, insurance, and other document-heavy verticals. It directly competes with Encapture in AI-powered document classification and extraction, with overlapping banking customers and similar value propositions around automation and compliance.
• Datamatics: Datamatics offers intelligent document processing solutions including TruBot and TruCap+, widely deployed in banking and lending for document capture, OCR, and workflow automation. It is a direct competitor to Encapture in financial-services document automation, particularly across mortgage and lending workflows.

Broad incumbents

• Google (Document AI): Google Cloud's Document AI provides pretrained and custom document-processing models used across financial services for lending, KYC, and compliance workflows. It competes with Encapture as an extraction alternative within Google Cloud estates, offering scale advantages but less FI-specific compliance workflow depth.
• Microsoft (Azure AI Document Intelligence): Microsoft's Azure AI Document Intelligence (formerly Form Recognizer) is a hyperscaler-native document AI service integrated into the Azure cloud stack used by many large banks. It competes with Encapture as an alternative extraction layer, especially where Microsoft cloud spend is already committed, though it lacks Encapture's lending-specific compliance modules.
• UiPath (Document Understanding): UiPath's Document Understanding offering extends its broader RPA platform with intelligent document extraction capabilities, frequently deployed in banks alongside process automation initiatives. It competes with Encapture in document-centric workflow automation, though UiPath's strength is broader hyperautomation rather than FI-compliance specialization.

Emerging players

• Indico Data: Indico Data provides an intelligent document processing platform focused on unstructured document automation for insurance and financial services. It overlaps with Encapture in document classification and extraction for lending and compliance workflows, though it is earlier-stage and broader in vertical scope.
• Infrrd: Infrrd provides an AI-first intelligent document processing platform with deployments in mortgage, banking, and insurance. It overlaps with Encapture in lending document extraction and serves a comparable financial-services buyer profile with a similar vertical-specialization pitch.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ImagineSolutionsSoftware
• LinkedInlinkedin.com/company/encapture-tech
• Xx.com/EncaptureTech

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Encapture