SnatchBot
SnatchBot is a private conversational AI platform that enables enterprises to build, deploy, and manage chatbots and voice assistants via a no-code visual builder across 200+ channels, serving Fortune 500 and regulated-industry customers in healthcare, finance, e-commerce, and education through SaaS subscriptions and usage-based AI token billing.
- Company typePrivate
- Founded2013
- HeadquartersHerzliya, Israel
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What SnatchBot does
SnatchBot is a private, venture-backed conversational AI platform founded in 2013 (Israeli origins, U.S. incorporation as SnatchBot Inc., corporate headquarters listed in Herzliya with operating headquarters in San Francisco). The company sells a unified enterprise platform for building, deploying, and managing chatbots and voice assistants — combining a no-code Visual Bot Builder, an Advanced NLP Engine (intent recognition, entity extraction, sentiment analysis across 130+ languages), Voice AI (sub-200ms speech-to-text/text-to-speech, voice biometrics, emotion detection), a real-time analytics and predictive insights module, workflow automation, and a REST API v2 with SDKs for Python, Node.js, Java, C#, PHP, and Ruby. Underlying AI capability is delivered through integration with multiple third-party foundation models — OpenAI GPT-4o/4, Anthropic Claude, Google Gemini, and Meta Llama — augmented by an enterprise tier offering custom NLU training on proprietary data.
The platform is sold as subscription SaaS across three tiers (Starter ~$29-39/month, Professional ~$99-149/month, Enterprise custom starting ~$499-666/month) with usage-based overage on AI tokens and 30% markup on model inference. Distribution is multi-pronged: a self-serve product-led growth funnel (14-day free trial, no credit card), a dedicated enterprise sales motion targeting Fortune 500 buyers, a global partner ecosystem of claimed 2,500+ Solution/Channel/Technology/Affiliate Partners in 85+ countries, and a Microsoft Azure Marketplace listing signed in October 2024. Target verticals are healthcare, e-commerce/retail, banking and financial services, education, and broad Fortune 500 enterprise, with marketing focused on regulated-industry compliance (SOC 2 Type II, ISO 27001:2022, HIPAA, GDPR, CCPA, PCI DSS, FERPA).
SnatchBot monetizes primarily through recurring SaaS subscriptions and usage-based AI token billing, supported by affiliate/partner revenue-share programs (up to 40% margin for Solution Partners, 30% for Affiliates, 25% for Channel Resellers). The company closed a $50 million Series C in December 2024 to fund global expansion and AI research, and launched a dedicated AI Voice Assistant Platform in January 2025. Founder-led, with CEO Henri Benezra (ex-Microsoft AI Director), CTO Avi BenEzra (MIT PhD in Machine Learning), CPO Maurice Aboujd (ex-Amazon Alexa / Google Assistant), and CCO Jeremy Standler (ex-Salesforce / HubSpot). Claimed scale metrics include 10,000+ enterprise customers, 250M+ messages processed, 50M+ daily conversations, and presence in 150-180 countries, though these figures are largely self-reported and not independently verified.
SnatchBot firmographics
Firmographics- Name
- SnatchBot
- Legal name
- SnatchBot Inc.
- Website
- https://snatchbot.me
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- SnatchBot is a private conversational AI platform that enables enterprises to build, deploy, and manage chatbots and voice assistants via a no-code visual builder across 200+ channels, serving Fortune 500 and regulated-industry customers in healthcare, finance, e-commerce, and education through SaaS subscriptions and usage-based AI token billing.
- Ownership category
- akta.pro rank
SnatchBot industry classification
Industry- Product category
- Conversational AI Platform
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
- akta.pro secondary industries
- Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL), Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents) (BPAEAIAI), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF)
Keywords
Where SnatchBot is headquartered
LocationHeadquarters
- HQ city
- Herzliya
- HQ country
- Israel
- HQ region
- Middle East
Offices4 records
Markets served
SnatchBot business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Subscription SaaS - Starter Plan: Monthly or annual subscription with AI token allocations. Includes up to 3 bots, 100K tokens/month (approx 2,500 conversations), basic integrations, email support, and web deployment. Annual billing saves 20%.
- Subscription SaaS - Professional Plan: Monthly or annual subscription with 1M tokens/month (approx 25,000 conversations), up to 10 bots, all integrations, priority support, advanced analytics, custom branding, and voice AI. Annual billing saves 25%.
- Subscription SaaS - Enterprise Plan: Custom pricing with unlimited bots, 10M tokens/month (approx 250,000 conversations), custom integrations, 24/7 dedicated support, white-label solution, enterprise analytics, and custom AI model training. Annual billing saves 33%.
- Usage-Based AI Token Billing: Overage charges when exceeding included AI tokens. Starter: $0.10/1K tokens, Professional: $0.08/1K tokens, Enterprise: $0.05/1K tokens. Plus 30% markup on AI provider costs for infrastructure, support, and platform features.
- Partner Revenue Sharing: Solution Partners earn up to 40% margin on closed deals. Affiliate Partners earn up to 30% commission. Channel Partners earn up to 25% reseller margin.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Perfect for small teams exploring AI automation - $39/month monthly or $29/month annual |
| Subscription | Monthly | Advanced features for growing businesses - $149/month monthly or $99/month annual |
| Subscription | Monthly | Unlimited power for large organizations - $666/month monthly or $499/month annual |
Go-to-market motion4 records
Distribution channels6 records
Marketing channels10 records
SnatchBot product offering
Product offeringCore offering
SnatchBot provides an enterprise-grade conversational AI platform that enables businesses to build, deploy, and manage intelligent chatbots and voice assistants across 200+ channels including web widgets, messaging apps (WhatsApp, Slack, Teams), and voice platforms. The no-code visual bot builder integrates multi-model AI (GPT-4o, Claude, Gemini, Llama) and ships with pre-built industry solutions for healthcare, banking, e-commerce, education, and customer service.
Product overview
SnatchBot is an Enterprise Conversational AI Platform—a unified platform-plus-modules architecture centered on the core Enterprise Conversational AI Platform that enables businesses to create, deploy, and manage intelligent chatbots and voice assistants. The platform comprises multiple integrated modules including the Visual Flow Builder (no-code drag-and-drop bot creation), Advanced NLP Engine (intent recognition, entity extraction, sentiment analysis across 130+ languages), Voice AI Technology (speech-to-text, text-to-speech, voice biometrics, emotion detection), Analytics & Insights (real-time dashboards, predictive analytics, A/B testing), Security & Compliance Framework (SOC 2 Type II, HIPAA, GDPR, CCPA), Pre-Built Integrations (200+ connectors to CRM, communication, e-commerce, analytics tools), Workflow Automation (process orchestration, task automation), API & Webhook Platform (REST API v2 with SDKs), and Templates & Solutions (pre-built industry templates). Industry-specific Solutions (Customer Service, Sales & Marketing, Healthcare, E-commerce, Education, Enterprise) provide verticalized AI assistants built on the core platform. Three pricing tiers (Starter, Professional, Enterprise) offer scaled access to platform capabilities with AI token-based billing. Interactive Live Demo allows testing without signup. Developer Tutorials provide 200+ video tutorials and 15 certificates for platform education.
Differentiator
Problem solved
Functional benefit
Products and services
- Enterprise Conversational AI Platform Unified cloud platform that enables businesses to create, deploy, and manage intelligent chatbots and voice assistants. Supports 200+ deployment channels, multi-model AI integration (GPT-4o, Claude, Gemini, Llama), real-time analytics, and 100+ pre-built integrations. Targets enterprise customers including Fortune 500 companies.
- Voice AI Technology Voice AI offering with speech-to-text, text-to-speech synthesis, voice biometrics, and emotion detection. Real-time processing under 200ms latency with 95% accuracy rate across 50+ languages, with native integrations for Amazon Alexa, Google Assistant, Apple Siri, Microsoft Cortana, and custom hardware.
- Customer Service Solution
Quantifiable outcome
- 60-70% customer service cost reduction
- +11 more outcomes
Companies that use SnatchBot
Customer profileNamed customers16 records
Segments6 records
Ideal customer profiles3 records
SnatchBot technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration32 records
AI capability11 records
Feature8 records
SnatchBot partnerships and signals
Strategic signalPartnerships
20 partnerships are on record, tiered flagship, core and minor.
- MicrosoftflagshipStrategic partnership bringing SnatchBot to Microsoft Azure Marketplace, enabling seamless deployment on Azure cloud infrastructure. Joint go-to-market initiatives for enterprise customers.
- SalesforcecoreAdvanced integration with Salesforce CRM for lead qualification, opportunity management, and customer data sync. 20-minute setup time with custom objects and workflow automation.
- HubSpotcoreIntegration with HubSpot for inbound marketing, sales automation, and customer relationship management. 15-minute setup with contact management, deal pipeline, and marketing automation.
- SlackcoreEasy 5-minute integration deploying bots directly into Slack channels for seamless team communication and automated workflows with slash commands and interactive components.
- Microsoft TeamscoreIntegration with Microsoft Teams for enterprise-grade communication and collaboration automation. 10-minute setup with team channels, 1:1 conversations, and Adaptive Cards.
- WhatsApp BusinesscoreConnect with customers on WhatsApp Business API for global reach and customer support automation. 15-minute setup with rich media, templates, and quick replies.
- Facebook MessengercoreDeploy on Facebook Messenger to engage with social media audience automatically with rich cards, quick replies, and persistent menu.
- ShopifycoreIntegrate with Shopify for order management, product recommendations, customer support automation, and abandoned cart recovery. 15-minute setup.
- StripecoreProcess payments securely through Stripe integration with automated billing, subscription management, invoice generation, and webhook events. 15-minute setup.
- GooglecoreIntegration with Google services including Google Analytics for event tracking and conversion goals, Google Assistant for voice AI deployment.
- ZendeskcoreEnhance customer support with Zendesk integration for ticket management, knowledge base access, agent handoff, SLA management, and customer history. 15-minute setup.
- TwiliocoreVoice and SMS integration for phone-based conversations and multi-channel communication with call recording and conference capabilities. 20-minute advanced setup.
- OpenAIcoreIntegration with OpenAI models including GPT-4, GPT-4o for advanced conversational AI capabilities across all platform tiers.
- AnthropiccoreIntegration with Claude models (Claude Haiku, Claude Sonnet, Claude Opus) for conversational AI across all platform tiers.
- Google GeminicoreIntegration with Google Gemini models (Gemini Pro, Gemini Pro Vision, Gemini 1.5 Pro, Gemini 1.5 Flash) for AI capabilities.
- ZapiercoreConnect with 5,000+ apps through Zapier automation workflows and trigger-based integrations with conditional logic and multi-step Zaps.
- Solution Partnerscore2,500+ global solution partners building and delivering enterprise AI solutions with up to 40% margin on closed deals, co-marketing, and dedicated technical support. Partners require 50+ enterprise clients and $5M annual revenue.
- Affiliate PartnersminorPartners earning up to 30% commission by referring customers. Requires active audience of 10,000+ with content creation and AI/conversational technology understanding.
- Channel PartnerscoreResellers with up to 25% reseller margin on all sales. Requires established enterprise sales team, 500+ enterprise accounts, and $10M+ annual software revenue.
- Technology PartnerscoreDeep technical integration partnerships for platform companies adding enterprise-grade conversational AI. White-label solutions with priority API access and joint product development.
Scale indicators19 records
Recent moves5 records
Expansion highlights6 records
SnatchBot competitors and assessment
Company assessmentDirect peers
- Kore.ai: Enterprise conversational AI platform offering no-code bot building, omnichannel deployment, and vertical AI solutions across banking, healthcare, and retail. Closely comparable product offering and target customer base to SnatchBot.
- Yellow.ai: Enterprise conversational AI platform with multi-LLM architecture, voice and chat bots, and industry solutions across BFSI, healthcare, and retail. Directly competes with SnatchBot in the enterprise chatbot and voice assistant category.
- Aisera: AI agent platform for enterprise service desk, customer service, and operations with autonomous agent capabilities. Competes with SnatchBot in enterprise conversational AI and agentic workflow automation.
- Cognigy: Enterprise conversational AI platform with low-code agent building, voice and chat omnichannel deployment, and strong presence in European enterprise market. Comparable product and customer profile to SnatchBot.
- Tars: Conversational AI platform focused on no-code chatbot building with vertical solutions in financial services, insurance, and healthcare. Direct competitor with comparable product offering and similar SMB-to-enterprise go-to-market.
- Ada: AI-powered customer service automation platform with no-code bot builder and enterprise focus. Comparable product offering targeting similar mid-market and enterprise customer service automation use cases.
Broad incumbents
- LivePerson: Publicly traded enterprise conversational AI and customer engagement platform with large installed base in contact center and customer service. Larger incumbent with overlapping capabilities but broader portfolio than SnatchBot.
- Intercom: Customer messaging platform with AI agent (Fin) for automated customer support. Larger incumbent offering overlapping conversational AI capabilities as part of a broader customer service suite.
- Microsoft Copilot Studio: Microsoft's enterprise conversational AI platform tightly integrated with Azure, Microsoft 365, and Power Platform. Major incumbent competitor given SnatchBot's strategic Microsoft partnership and Azure Marketplace presence.
- Google Dialogflow: Google's enterprise conversational AI offering within Google Cloud, integrated with Vertex AI and Gemini models. Broad incumbent with overlapping capabilities in chat and voice bot development.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
SnatchBot social profiles
Digital presenceSnatchBot compliance and trust
Trust signalCompliance7 records
SnatchBot financial estimates
Financial estimateRevenue estimate
Valuation estimate
SnatchBot leadership team
Management profileNumber of profiles
Profiles4 records
SnatchBot funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SnatchBot M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SnatchBot
What does SnatchBot do?
SnatchBot provides an enterprise-grade conversational AI platform that enables businesses to build, deploy, and manage intelligent chatbots and voice assistants across 200+ channels including web widgets, messaging apps (WhatsApp, Slack, Teams), and voice platforms. The no-code visual bot builder integrates multi-model AI (GPT-4o, Claude, Gemini, Llama) and ships with pre-built industry solutions for healthcare, banking, e-commerce, education, and customer service.
Is SnatchBot a public or private company?
SnatchBot is a private company. It is classified as venture growth investor backed and is currently operating.
When was SnatchBot founded?
SnatchBot was founded in 2013. It employs 51 to 100 people.
Where is SnatchBot based?
SnatchBot is headquartered in Herzliya, Israel, in the Middle East region.
How does SnatchBot make money?
Five revenue lines are on record. Subscription SaaS - Starter Plan is the primary driver. The others are subscription SaaS - Professional Plan, subscription SaaS - Enterprise Plan, usage-Based AI Token Billing and partner Revenue Sharing.
Who are SnatchBot's main competitors?
Direct peers on record are Kore.ai, Yellow.ai, Aisera, Cognigy, Tars and Ada. Broad incumbents are LivePerson, Intercom, Microsoft Copilot Studio and Google Dialogflow.
Does SnatchBot have an API?
Yes. SnatchBot offers a comprehensive Enterprise-Grade REST API (API v2) that provides endpoints for authentication, user management, bot creation and configuration, real-time chat and messaging, analytics and insights, training data management (intents and entities), knowledge base and FAQ management, third-party platform integrations, bot deployment across channels, and system health monitoring. The API supports REST architecture with guaranteed 99.9% uptime SLA, sub-50ms P95 response latency, 256-bit encryption, and handles 100M+ daily requests across globally distributed infrastructure. The platform offers official SDKs for Python, Node.js, Java, C#, PHP, and Ruby. Free tier includes 10,000 API calls/month. Developer documentation is at snatchbot.me/api-docs.
What industry is SnatchBot in?
SnatchBot's product category is Conversational AI Platform. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of HDAAAFAL, Contact Center Speech AI (agent assist, IVR automation). Its SIC code is 7372.