What iT1 does

iT1 (legal name iT1 Source) is a privately-held, Tempe, Arizona-based IT solutions and managed services provider founded in 2004, operating across cloud, security, business applications, unified communications, enterprise networking, and end-to-end IT lifecycle management. As a Direct Microsoft Cloud Solution Provider with Solutions Partner designations across Cloud, Modern Work, Security, Data & AI, and Business Applications, iT1 delivers Microsoft Azure governance and FinOps, Microsoft 365 optimization (E3/E5/E7), Copilot readiness and Microsoft Agent deployment, Managed Detection and Response built on Arctic Wolf, ServiceNow and Salesforce consulting, and lifecycle services spanning supply chain, depot, and IT asset disposition. The firm also holds AWS Partner, Google Cloud Partner, and VMware Premier Partner status and maintains a portfolio spanning unified communications (RingCentral, Zoom, Crexendo), enterprise networking (Cisco, Juniper, Palo Alto, HPE), and storage (Dell, Pure Storage, Hitachi Vantara, NetApp, Lenovo TruScale).

iT1 serves mid-market and enterprise organizations with 500-5,000+ seats across commercial verticals (healthcare, nonprofit, professional services, logistics, insurance) and public-sector segments (federal via ITES-4H and NITAAC CIO-CS vehicles, state and local, education, corrections). Revenue mechanics blend managed services (predictable monthly retainer for 24x7 support, FinOps, security operations), professional services (advisory, implementation, optimization across Microsoft, Salesforce, and ServiceNow), Microsoft licensing resale (subscription and EA-to-CSP transitions that recover an iT1-cited 15-30% of latent spend), hardware procurement and lifecycle services (warehousing, kitting, depot repair, ITAD). The company is SOC 2 Type 2 certified, claims 3,000+ technology partnerships, has been recognized as a 2025 CIO Times Top 5 Microsoft Solution Provider and Phoenix Business Journal Best Places to Work honoree, and lists customers including Central California Blood Center, BSK Associates, an unnamed logistics enterprise, and an unnamed national insurance carrier.

Name

iT1

Legal name

iT1 Source

Website

https://it1.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

101–250 employees

Short description

iT1 is a Tempe, Arizona-based IT solutions and managed services provider delivering cloud (Microsoft Azure, M365, AWS, Google Cloud), security (MDR), business applications (ServiceNow, Salesforce), networking, unified communications, and IT lifecycle services to mid-market and enterprise customers (500-5,000+ seats) across commercial and public-sector verticals.

Ownership category

akta.pro rank

Product category

IT Managed Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE), IT Asset Disposition (ITAD) Services (Data-Bearing Asset Handling) (BPALAIAA)

Keywords

• IT managed services
• Cloud solutions provider
• Microsoft CSP partner
• Cybersecurity services
• IT lifecycle management

Headquarters

HQ city

Tempe

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Managed Services: Comprehensive managed IT services including cloud management (Azure, Microsoft 365), infrastructure monitoring, cybersecurity (MDR, incident response), help desk, and end user services. Delivered as predictable support for unpredictable IT needs with fixed costs and unlimited support options.
2. Professional Services: Consulting and implementation services across Microsoft, Salesforce, ServiceNow, cloud migration, security assessments, and infrastructure modernization. Includes advisory, implementation, staffing, and ongoing optimization.
3. Procurement Services: Technology procurement with warehousing, deployment, inventory management, and just-in-time delivery. Revenue from hardware/software markups and logistics services.
4. Microsoft Licensing (CSP): Direct Microsoft Cloud Solution Provider offering licensing across Microsoft 365 E3/E5/E7, Azure, and related Microsoft products. Revenue from licensing resale, optimization services, and EA-to-CSP transitions.
5. Lifecycle Services: Supply chain services, configuration/deployment, depot/repair services, and ITAD (IT Asset Disposition) including data eradication, value recovery, and environmental compliance.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

iT1 is a full-service technology solution provider delivering end-to-end IT services including managed services, cloud modernization (Microsoft Azure, Microsoft 365, AWS, Google Cloud), cybersecurity (24x7 MDR), IT lifecycle management (procurement, depot, ITAD), and consulting/implementation for business platforms (Salesforce, ServiceNow). The company operates as a Direct Microsoft Cloud Solution Provider with 3,000+ technology partnerships, serving mid-market and enterprise customers nationwide from its Tempe, Arizona headquarters.

Product overview

iT1 is a technology solution provider offering professional and managed services rather than packaged software products. The portfolio spans cloud services (Microsoft Azure, Microsoft 365 Modern Work with Copilot and AI agents, AWS, Google Cloud), cybersecurity (Managed Detection and Response, Security Awareness Training, Incident Response, Backup and Disaster Recovery), business applications (Salesforce consulting and implementation, ServiceNow consulting and implementation), unified communications (RingCentral, Zoom, Crexendo, Zebra Workcloud Sync), enterprise networking (5G, SD-WAN, IoT, Zero Trust), lifecycle services (supply chain, configuration, depot, ITAD), and modern infrastructure (storage, hypervisor modernization, hybrid cloud). Services are delivered through advisory, implementation, and ongoing managed services engagement models across mid-market to enterprise clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive managed IT services covering cloud (Azure, M365), infrastructure, cybersecurity (24/7 MDR), FinOps management, help desk, and end-user support with co-managed and fully managed engagement models for mid-market and enterprise clients.
• Microsoft Modern Work / M365 Optimization Comprehensive Microsoft 365 optimization covering platform activation and adoption, collaboration governance, Teams Enterprise Voice and unified communications, endpoint security via Intune, Copilot readiness and AI enablement, and Microsoft Agent Workshop for autonomous AI workflows.
• Microsoft Azure Services Azure infrastructure and cost management covering migration and modernization, FinOps and cost optimization (15-30% savings), Zero Trust security foundation, AI and data platform enablement, and business continuity with disaster recovery.
• Microsoft Licensing Optimization Licensing optimization services for Microsoft 365 E3/E5/E7 including unused license recovery (15-30% savings), EA to CSP migration, E3-to-E5 transition planning, and AI readiness alignment for Copilot and Agent capabilities.
• Managed Detection and Response (MDR) 24/7 security monitoring and threat detection combining advanced threat intelligence, proactive threat hunting, incident response, and remediation capabilities using AI-powered anomaly detection with minute-level SLA.
• Backup and Disaster Recovery Business continuity solutions including Microsoft 365 backup and archiving, business resiliency as a service, managed backup services for Azure and AWS, and disaster recovery planning with Veeam and MSP360 partnerships.
• Salesforce Consulting and Implementation Full-service Salesforce consulting covering Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Experience Cloud, and Nonprofit Cloud. Includes Einstein AI, Agentforce AI, MuleSoft integrations, and Tableau analytics.
• ServiceNow Consulting and Implementation

Quantifiable outcome

• 15-30% Azure cost optimization opportunities through FinOps governance and rightsizing
• +5 more outcomes

Named customers4 records

Segments8 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

AI capability8 records

Feature6 records

Partnerships

29 partnerships are on record, tiered core and secondary.

• MicrosoftcoreTechnology or IntegrationDirect Microsoft Cloud Solution Provider (CSP) Partner with solutions spanning Cloud, Modern Work, Security, Data & AI, and Business Applications. Deep Azure practice expertise with tenant-level visibility into licensing and usage data. Microsoft Solutions Partner designations across multiple specializations.
• AWS (Amazon Web Services)coreTechnology or IntegrationAWS Partner offering full lifecycle services including cloud readiness, architecture, requirements and design, project management, technical delivery, and operational support. Competitive pricing and AWS business-level support.
• Google CloudcoreTechnology or IntegrationGoogle Cloud Partner providing competitive pricing on all Google products, first-level support, and cost monitoring through CloudCheckr. Full lifecycle services for migration and modernization on Google's infrastructure.
• CiscocoreTechnology or IntegrationCisco partner for enterprise networking solutions including SD-Access, SD-WAN, 5G, and IoT. Featured networking partner for enterprise IT, wireless, and network security solutions.
• VMwarecoreTechnology or IntegrationVMware Premier Partner with deep experience in upgrades, renewals, and optimization. Provides neutral advisor posture for platform selection rather than pushing vendor agendas.
• Microsoft AzurecoreTechnology or IntegrationMicrosoft Azure Specialist with Infrastructure Azure Solution Specialization. Focus on Azure governance, FinOps, Zero Trust architecture, AI & data enablement, and disaster recovery.
• Juniper NetworkssecondaryTechnology or IntegrationFeatured networking partner for enterprise networking solutions including SD-WAN and network security.
• Palo Alto NetworkssecondaryTechnology or IntegrationFeatured security partner for network security solutions including firewall and security platform integrations.
• HPE (Hewlett Packard Enterprise)secondaryTechnology or IntegrationFeatured networking and infrastructure partner offering all-flash arrays, hybrid storage, and hyperconverged systems.
• Arctic WolfcoreTechnology or IntegrationManaged Detection and Response (MDR) partner providing 24x7 security monitoring, advanced threat detection, and incident response services. Joint cybersecurity awareness training and whitepaper development.
• VeeamcoreTechnology or IntegrationBackup and disaster recovery partner providing data protection solutions ensuring data availability no matter where it lives.
• MSP360secondaryTechnology or IntegrationIT management platform partner for MSPs and internal IT teams providing data and endpoint protection from ransomware threats.
• Dell TechnologiescoreTechnology or IntegrationStorage partner providing all-flash arrays, hybrid storage, network-attached storage (NAS), and software-defined storage solutions.
• Pure StoragesecondaryTechnology or IntegrationAll-flash storage partner emphasizing simplicity, performance, data reduction, and unique subscription upgrade model.
• Hitachi VantarasecondaryTechnology or IntegrationHigh-performance storage partner for mission-critical applications with advanced features like data virtualization and data reduction.
• NetAppsecondaryTechnology or IntegrationData management partner with strong cloud integration offering all-flash arrays, hybrid and cloud storage solutions.
• Lenovo TruScalesecondaryTechnology or IntegrationStorage partner offering all-flash arrays, hybrid storage systems, and software-defined storage for diverse workload needs.
• RingCentralcoreChannel Partner/ Reseller/ DistributorUnified communications partner offering industry-leading messaging, video, and phone capabilities with streamlined implementation and priority technical assistance.
• ZoomcoreChannel Partner/ Reseller/ DistributorVideo-first communications partner providing enterprise-grade meetings, chat, phone, and collaboration tools optimized for customer environments.
• CrexendosecondaryChannel Partner/ Reseller/ DistributorCloud communications partner powered by NetSapiens platform offering complete UCaaS solution with 100% uptime guarantee.
• AVANT CommunicationssecondaryChannel Partner/ Reseller/ DistributorUCaaS and CCaaS specialist partner providing expert guidance, competitive pricing, and trusted vendor relationships.
• Zebra TechnologiessecondaryTechnology or IntegrationWorkcloud Sync partner providing all-in-one communications app for front-line teams with push-to-talk, video, messaging, and task management.
• EnvoysecondaryTechnology or IntegrationVisitor management partner for front desk solutions including pre-registration, identity check, real-time visibility, and access control integration.
• EverbridgesecondaryTechnology or IntegrationCritical event management partner for emergency notifications, employee location, and evacuation communications across organizations.
• Eagl TechnologysecondaryTechnology or IntegrationGunshot detection partner using FIRSTFLY and DragonFly energy sensors for indoor/outdoor detection with 911 dispatch and alert integrations.
• ServiceNowcoreTechnology or IntegrationServiceNow Specialist Reseller Partner providing ITSM, ITOM, HR Service Delivery, Customer Service Management, SecOps, custom app development, and platform optimization.
• SalesforcecoreTechnology or IntegrationSalesforce consulting partner covering Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Experience Cloud, Nonprofit Cloud, with Einstein AI, MuleSoft, and Agentforce AI integrations.
• HP Inc.secondaryTechnology or IntegrationLifecycle sustainability partner for device procurement, refresh, and responsible recycling with environmental compliance.
• ApplesecondaryTechnology or IntegrationApple Premium Business Partner for Apple device deployment, Apple Business Manager enrollment, and enterprise Apple management.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Softcat: UK-listed IT reseller and managed services provider with similar Microsoft, Cisco, and multi-vendor portfolio. Operates primarily in UK/Ireland but a relevant comparable on business model and vendor partnership mix.

Direct peers

• Avanade: Joint Accenture-Microsoft venture specializing in Microsoft technology services including Azure, M365, Copilot, and Dynamics. Direct competitor for Microsoft-centric enterprise modernization and managed services engagements.
• Presidio: Privately-held IT solutions and managed services provider with similar Microsoft, AWS, and Cisco practice depth serving mid-market and enterprise. Comparable GTM motion and managed services portfolio; formerly public, now PE-owned.
• Ahead (now part of Converge Technology Solutions): US-based digital infrastructure provider with deep Microsoft Azure and managed services practice. Acquired by Converge Technology Solutions; comparable on Microsoft-led managed services motion and mid-market/enterprise focus.
• Connection (Connection Inc): Mid-market IT solutions and services provider with comparable Microsoft CSP, hardware procurement, and lifecycle services. Public company with similar customer size focus and federal/state contract exposure.
• ConvergeOne: IT services and collaboration specialist focused on enterprise customers with similar Microsoft, Cisco, and managed services offerings. Previously public and acquired by CVC Capital Partners, making it a strong mid-market IT services comparable.

Broad incumbents

• SHI International: Large, privately-held IT solutions provider offering hardware, software, and managed services across Microsoft, AWS, and multi-vendor stacks. Comparable as a broad IT solutions and services competitor targeting mid-market and enterprise with similar partnership ecosystem and federal exposure.
• Insight Enterprises: Public Fortune 500 IT solutions and services company spanning hardware procurement, cloud, managed services, and consulting. Direct competitor for mid-market/enterprise Microsoft, ServiceNow, and multi-cloud engagements.
• CDW Corporation: Public, large-scale IT solutions provider delivering hardware, software, and integrated IT services across Microsoft, Cisco, AWS, and security stacks. Closest publicly traded comparable on breadth of vendor partnerships and managed services mix.
• Computacenter: European-headquartered IT infrastructure and services provider with comparable Microsoft, ServiceNow, and multi-vendor managed services practice. Listed on London Stock Exchange; relevant comparable for scaled managed services model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/it1
• Xx.com/iT1Solutions

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iT1