OSI Global
OSI Global is a founder-owned IT infrastructure services provider offering third-party maintenance (Systain®), enterprise hardware sourcing, optical transceivers and Smartoptics open line systems, and data center professional services to enterprise customers globally.
- Company typePrivate
- Founded2008
- HeadquartersSanta Barbara, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What OSI Global does
OSI Global (legal entity OSI Hardware, LLC) is a privately held IT infrastructure services provider founded in 2008 in Santa Barbara, California, and currently 100% owned by its three co-founders—Christian Saunders (CEO), Jordan Quivey, and Joey Leonard. The company sells and supports multi-vendor enterprise hardware, optical networking equipment, and post-warranty maintenance services to enterprise customers across telecom, financial services, manufacturing, internet/network services, and data center operators in more than 100 countries.
Its product portfolio is anchored by four lines: (1) Systain® Third-Party Maintenance, a recurring post-warranty and EOL/EOSL support contract for servers, storage, and networking gear with flexible SLAs (NBD, 4-hour, 4-hour with on-site); (2) Hardware sales of new, pre-owned, refurbished, and legacy enterprise equipment at 60–90% below OEM pricing with 80% faster lead times; (3) Optical Solutions comprising OSI-branded MSA-compliant transceivers (10G to 800G, lifetime warranty) plus Smartoptics Dynamic Connectivity Platforms (DCP-R ROADMs, DCP-M/DCP-F open line systems, DCP-802 800G transponders); and (4) Professional Services including data center relocation, smart hands, wireless deployment, infrastructure audits, and ITAD with R2/GDPR/HIPAA certifications.
Underlying the offering are proprietary tools—Systain® client portal for contract and asset management, an EOL/EOSL database covering 14,900+ hardware models, and an optics search database with 43,900+ parts—that are core to its consultative selling motion. Revenue mixes subscription TPM contracts (server TPM at $800–$2,000/device/year; storage TPM at $8,000–$40,000/array/year; networking TPM at $300–$1,500/device/year), hardware resale margins, optical product sales, and project-based professional services. Go-to-market combines direct enterprise field sales, inside-sales quote generation (24-hour TPM quotes), OEM/distributor channel relationships (Dell, HPE, Cisco, Juniper, Arista, Ingram Micro, TD Synnex), and Smartoptics partnership as the largest North American distributor.
OSI Global firmographics
Firmographics- Name
- OSI Global
- Legal name
- OSI Hardware, LLC
- Website
- https://osiglobal.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- OSI Global is a founder-owned IT infrastructure services provider offering third-party maintenance (Systain®), enterprise hardware sourcing, optical transceivers and Smartoptics open line systems, and data center professional services to enterprise customers globally.
- Ownership category
- akta.pro rank
OSI Global industry classification
Industry- Product category
- Third-Party IT Maintenance Services
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (81121), Computer Systems Design and Related Services (5415), Computer and Peripheral Equipment Manufacturing (33411)
- SIC
- Services-Miscellaneous Repair Services (7600), Services-Computer Integrated Systems Design (7373), Computer Communications Equipment (3576)
- akta.pro primary industry
- Hardware & Device Support (PC, Mobile, Peripherals) (BPAAACAB)
- akta.pro secondary industries
- Enterprise Hardware Recycling (Servers, Storage, Networking) (BPALAIAI), Storage Networking & Connectivity (Fibre Channel, iSCSI, HBAs, Switches) (HDACACAF)
Keywords
Where OSI Global is headquartered
LocationHeadquarters
- HQ city
- Santa Barbara
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
OSI Global business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Third-Party Maintenance (TPM) - Systain®: Recurring maintenance contracts providing post-warranty and EOL/EOSL support for servers, storage, and networking equipment. Revenue is generated through annual or multi-year contract pricing based on device count, SLA tier, and coverage scope. Contracts typically include 24/7/365 support, hardware replacement, and flexible SLA options (NBD, 4-hour, on-site technician).
- Enterprise Hardware Sales: One-time and recurring sales of new, pre-owned, refurbished, and legacy IT hardware including servers, storage systems, and networking equipment. Revenue from hardware margins and markups. The company offers 60-90% savings over OEM pricing, with lead times 80% quicker than OEMs.
- Optical Solutions: Sales of optical transceivers (1G to 800G across multiple form factors), open line systems, and cabling solutions. Includes both branded OSI optics and Smartoptics products. Revenue from product sales with lifetime warranties on transceivers.
- Professional Services: Project-based services including data center relocation, IT deployment, smart hands support, wireless services, infrastructure audits, asset recovery, data destruction, and staff augmentation. Revenue from consulting fees and project-based billing.
- IT Asset Disposition (ITAD): Secure retirement of IT equipment including data security, certified destruction, and asset remarketing. Services include R2 recycling certification, data sanitization, and value recovery from retired hardware.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Server TPM Pricing: $800-$2,000 per server per year |
| Subscription | Annual | Storage TPM Pricing: $8,000-$40,000 per array per year |
| Subscription | Annual | Networking TPM Pricing: $300-$1,500 per device per year |
| Subscription | Annual | SLA Options: NBD, 4-hour, 4-hour with on-site technician |
| Unit Pricing | Pay-as-you-go | Hardware Sales: 60-90% off OEM pricing, 80% quicker lead times |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels7 records
OSI Global product offering
Product offeringCore offering
OSI Global provides third-party maintenance (TPM) services for post-warranty and EOL/EOSL servers, storage, and networking equipment through its Systain® platform. The company sells new, pre-owned, and legacy enterprise hardware from major OEMs at 60-90% below OEM pricing, along with OSI-branded and Smartoptics optical transceivers (1G to 800G) and open line systems. It also delivers professional services (data center relocation, smart hands, IT deployment) and ITAD services with R2-certified data destruction.
Product overview
OSI Global is a privately owned IT infrastructure provider offering an integrated portfolio of hardware, optical networking, and lifecycle services. The core offerings include: Systain® Third Party Maintenance (TPM) for post-warranty and end-of-life server, storage, and networking equipment with flexible SLAs; Professional Services encompassing data center relocation, IT deployment, smart hands, wireless services, infrastructure audits, and staff augmentation; ITAD for secure equipment retirement with certified data destruction and R2 recycling; and Optical Solutions comprising OSI-branded transceivers (800G/400G/100G/40G/10G with lifetime warranty) and Smartoptics open line systems (DCP-R ROADMs, DCP-F active optical units, DCP-M line systems, and modular transponders/muxponders). Hardware sales include new, refurbished, and legacy enterprise equipment from major OEMs at 60-90% below OEM pricing. These products are complemented by the Systain® client portal for contract management and searchable EOL/EOSL and Optics databases. The portfolio serves enterprises seeking to extend infrastructure lifecycle, reduce OEM dependency, and optimize total cost of ownership.
Differentiator
Problem solved
Functional benefit
Products and services
- Systain® Third Party Maintenance Post-warranty and EOL server, storage, and networking asset coverage with flexible SLAs (NBD, 4-hour, on-site technician), 24/7/365 TAC support, and Level 2/3 engineering. Designed for enterprise IT teams that need cost-effective maintenance beyond OEM terms.
- Professional Services Project-based enterprise services including data center relocation, IT deployment, smart hands, wireless services, infrastructure audits, asset recovery, and staff augmentation delivered across 100+ countries.
- ITAD (IT Asset Disposition) Secure retirement of IT equipment with certified data destruction, inventory management, secure logistics, asset recovery, and R2 recycling certification for compliance and environmental responsibility.
- Optical Transceivers
Quantifiable outcome
- 60-80% cost savings compared to OEM pricing for hardware and maintenance services
- +4 more outcomes
Companies that use OSI Global
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles5 records
OSI Global technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature7 records
OSI Global partnerships and signals
Strategic signalPartnerships
30 partnerships are on record, tiered core and minor.
- Pilot FibercorePilot Fiber deployed Smartoptics optical platform through OSI Global to expand enterprise wavelength services across the New York metro area. The deployment enables resilient 400G high-capacity connectivity with 800G-ready ROADM architecture for trading, quantum, and AI inference applications.
- Ohio Internet Exchange (Ohio IX) / Com Net, Inc. (CNI)coreOSI Global's optical transceivers support the first 400G member connection at Ohio IX, a milestone for regional internet infrastructure in the Midwest. Deployed on Arista Networks core switching infrastructure, the deployment enables increased capacity and improved performance for networks peering at the exchange.
- IPC SystemscoreIPC Systems, a fintech provider for global financial markets, selected OSI Global and Smartoptics for high-performance 100G Ethernet services with ultra-low latency for algorithmic trading connectivity. Extensive lab testing confirmed the solution met IPC's microsecond latency requirements. Deployment expanded from New York to Asia.
- SmartopticscoreOSI Global is Smartoptics' largest North American partner, helping customers design and deploy flexible open line systems for metro, regional, and long-haul optical networks. Partnership includes distribution of DCP platforms (ROADMs, transponders, muxponders), DCP-802 800G transponders, and comprehensive optical solutions. OSI Global evaluated and selected Smartoptics for compact footprint and operational simplicity for customer deployments like Pilot Fiber's New York metro network.
- GreenlyminorOSI Global partnered with Greenly to achieve net zero emissions in honor of Earth Day, demonstrating environmental sustainability commitment in ITAD services.
- Dell TechnologiescorePartnership for enterprise hardware distribution and support, offering Dell PowerEdge servers and storage solutions through OSI Global's services.
- Hewlett Packard Enterprise (HPE)corePartnership for enterprise hardware distribution and Aruba wireless networking solutions, integrated with OSI Global's TPM and professional services.
- CiscocorePartnership for Cisco UCS servers, networking equipment, and Meraki wireless solutions through OSI Global's hardware and support services.
- Juniper NetworkscorePartnership for Juniper networking hardware and support solutions integrated with OSI Global's multi-vendor TPM services.
- Arista NetworkscorePartnership for Arista data center switches and routers. Arista infrastructure is used in key deployments such as Ohio IX 400G connection.
- Ingram MicrominorDistribution partnership for broad technology product availability and supply chain logistics.
- TD SynnexminorDistribution partnership for technology product fulfillment and market access.
- InfinidatcorePartnership for enterprise storage solutions integrated with OSI Global's hardware and maintenance services.
- SupermicrocorePartnership for Supermicro server hardware through OSI Global's sourcing and support services.
- NetAppcorePartnership for NetApp storage solutions integrated with OSI Global's multi-vendor maintenance services.
- LenovocorePartnership for Lenovo server and infrastructure hardware through OSI Global's services.
- NokiacorePartnership for Nokia optical and networking solutions integrated with OSI Global's solutions portfolio.
- Extreme NetworkscorePartnership for Extreme Networks switching and wireless solutions through OSI Global's distribution.
- FortinetcorePartnership for Fortinet network security solutions integrated with OSI Global's services.
- Palo Alto NetworkscorePartnership for Palo Alto Networks next-generation firewall and security solutions through OSI Global's distribution.
- NutanixcorePartnership for Nutanix hyperconverged infrastructure solutions integrated with OSI Global's services.
- VMwarecorePartnership for VMware virtualization software solutions through OSI Global's services.
- Red HatcorePartnership for Red Hat enterprise software solutions integrated with OSI Global's infrastructure services.
- OpengearcorePartnership for Opengear remote infrastructure management solutions through OSI Global's distribution.
- APC (Schneider Electric)corePartnership for APC power and cooling solutions integrated with OSI Global's data center services.
- Arrow ElectronicsminorDistribution partnership for broad technology product availability.
- GraybarminorDistribution partnership for electrical and network infrastructure products.
- World Wide Technology (WWT)minorTechnology solution provider partnership for enterprise infrastructure solutions.
- SHI InternationalminorIT solutions aggregator partnership for software and hardware distribution.
- Scale LogicminorPartner for specialized storage and infrastructure solutions.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
OSI Global competitors and assessment
Company assessmentDirect peers
- Park Place Technologies: Park Place Technologies is one of the largest independent third-party maintenance providers for data center hardware (servers, storage, networking). It directly competes with OSI Global's Systain® TPM offering on multi-vendor post-warranty support, SLAs, and cost savings vs OEMs, serving enterprise and hyperscale customers globally.
- Service Express: Service Express is a TPM specialist focused on server, storage, and networking maintenance with a strong presence in North America and Europe. It competes head-to-head with OSI Global in the third-party maintenance market and offers similar multi-vendor coverage and SLA options.
- Curvature: Curvature provides third-party hardware maintenance, pre-owned networking and server equipment, and IT lifecycle services. The company's combination of TPM and refurbished/new hardware sales overlaps directly with OSI Global's hardware sourcing and Systain® TPM business.
- Rahi Systems: Rahi Systems delivers IT infrastructure solutions spanning hardware distribution, data center build-out, managed services, and professional services. It competes with OSI Global in enterprise hardware sales, design, and deployment services, particularly for multi-site rollouts.
- Smartoptics: Smartoptics is the principal vendor behind OSI Global's open line systems and optical transceivers portfolio (DCP platforms, 400G/800G transponders). As OSI's largest North American partner and a direct equipment manufacturer, it is both a critical supplier and a competitive reference point in the open optical networking market.
- Proactive Technologies: Proactive Technologies is a TPM and IT lifecycle services provider focused on mid-market and enterprise customers with multi-vendor hardware support. It overlaps with OSI Global in post-warranty server, storage, and networking maintenance services.
Broad incumbents
- CDW Corporation: CDW is a large, broad-line IT solutions reseller offering hardware, software, and services across enterprise and public sector. While not a TPM specialist, it competes with OSI Global in enterprise hardware sales, professional services, and increasingly in post-warranty support arrangements.
- Insight Enterprises: Insight Enterprises is a global IT solutions and services provider combining hardware distribution, software licensing, and managed services. It competes broadly with OSI Global in enterprise IT infrastructure sourcing and lifecycle services for large accounts.
- Zones Inc. Zones is an IT solutions provider offering hardware, software, and professional services to enterprise and public sector customers. Its end-to-end IT lifecycle services portfolio overlaps with OSI Global's hardware, services, and TPM-adjacent offerings.
Emerging players
- XS International (XSi): XSi provides third-party IT hardware maintenance and lifecycle services, including for Cisco, HPE, and Dell environments. It is a smaller, specialized TPM player that competes with OSI Global for multi-vendor post-warranty support contracts.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
OSI Global social profiles
Digital presenceOSI Global compliance and trust
Trust signalCompliance3 records
OSI Global financial estimates
Financial estimateRevenue estimate
Valuation estimate
OSI Global leadership team
Management profileNumber of profiles
Profiles5 records
OSI Global funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OSI Global M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OSI Global
What does OSI Global do?
OSI Global provides third-party maintenance (TPM) services for post-warranty and EOL/EOSL servers, storage, and networking equipment through its Systain® platform. The company sells new, pre-owned, and legacy enterprise hardware from major OEMs at 60-90% below OEM pricing, along with OSI-branded and Smartoptics optical transceivers (1G to 800G) and open line systems. It also delivers professional services (data center relocation, smart hands, IT deployment) and ITAD services with R2-certified data destruction.
Is OSI Global a public or private company?
OSI Global is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was OSI Global founded?
OSI Global was founded in 2008. It employs 51 to 100 people.
Where is OSI Global based?
OSI Global is headquartered in Santa Barbara, United States, in the North America region.
How does OSI Global make money?
Five revenue lines are on record. Third-Party Maintenance (TPM) - Systain® is the primary driver. The others are enterprise Hardware Sales, optical Solutions, professional Services and IT Asset Disposition (ITAD).
Who are OSI Global's main competitors?
Direct peers on record are Park Place Technologies, Service Express, Curvature, Rahi Systems, Smartoptics and Proactive Technologies. Broad incumbents are CDW Corporation, Insight Enterprises and Zones Inc.. XS International (XSi) is listed as an emerging player.
Does OSI Global have an API?
No public API is recorded for OSI Global.
What industry is OSI Global in?
OSI Global's product category is Third-Party IT Maintenance Services. Its primary akta.pro industry code is BPAAACAB, Hardware & Device Support (PC, Mobile, Peripherals), with a secondary code of BPALAIAI, Enterprise Hardware Recycling (Servers, Storage, Networking). Its NAICS code is 81121 and its SIC code is 7600.