What Waiter.com does

Waiter.com, Inc. is a privately-held U.S. company founded in 1995 and headquartered in Sunnyvale, California, that operates a corporate catering and workplace meal management platform. The company delivers food from partner restaurants to both corporate clients and individual consumers across five U.S. markets: the San Francisco Bay Area, Seattle, Dallas, and Raleigh-Durham. Its core product portfolio includes Custom Café (multi-restaurant corporate ordering from up to six restaurants per order), Recurring Catering (scheduled meal programs), Meals on Demand (urgent same-day office meals), Group Ordering, Virtual Café (daily lunch benefit programs), Lunch Catering, and Breakfast Solutions. The platform is delivered through a website and native iOS and Android mobile applications, with corporate account management, dietary preference handling, and flexible payment (company-paid, employee-paid, or shared tabs).

The company generates revenue primarily through transaction fees on food orders, supplemented by subscription-based recurring catering contracts. Its go-to-market is a hybrid of a dedicated corporate sales motion (with account application and approval workflow) and a self-serve direct-to-consumer ordering channel. Named enterprise customers include Microsoft, Intel, Electronic Arts, and TiVo. The company is led by President and CEO Craig Cohen and reports 101-250 employees. No institutional funding rounds are disclosed, and the company appears to be independently and possibly founder-owned, operating without a parent company or known external investors. Strategic partners include PayPal (payment processing) and a broad network of restaurant partners spanning multiple cuisines.

Name

Waiter.com

Legal name

Waiter.com, Inc.

Website

https://waiter.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

101–250 employees

Short description

Waiter.com operates a corporate catering and workplace meal management platform, delivering food from partner restaurants to enterprise clients and consumers across five U.S. markets via web and mobile apps.

Ownership category

akta.pro rank

Product category

Corporate Catering and Workplace Meal Management

NAICS

Caterers (722320), Food Service Contractors (72231), Food Service Contractors (722310)

SIC

Retail-Eating & Drinking Places (5810), Retail-Eating Places (5812)

akta.pro primary industry

Restaurant Meal Delivery Platforms & Aggregators (AFAIAMAA)

akta.pro secondary industries

Catering Coordination & Bar Service Management (Non-restaurant) (HSACAAAH), Event Catering (Weddings, Social, Private Parties) (THAFAIAB)

Keywords

• Corporate meal delivery
• Workplace catering platform
• Office lunch service
• Food delivery service
• Catering management platform

Headquarters

HQ city

Sunnyvale

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Food Delivery and Takeout: Waiter.com generates revenue by facilitating food orders from partner restaurants to consumers and corporate clients. The platform charges restaurants for order fulfillment and delivers meals to customers for a transaction fee embedded in the order total.
2. Corporate Catering Services: Corporate meal program management including Virtual Café, Custom Cafe, recurring catering, and on-demand meals. Revenue comes from order processing with flexible payment options including company-paid, employee-paid, or shared tabs.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Waiter.com operates a corporate catering and workplace meal management platform that connects offices and individuals with a network of partner restaurants for food delivery and takeout. The company offers customizable multi-restaurant ordering programs (Custom Cafe), scheduled recurring catering, on-demand office meals, group ordering, and daily Virtual Café lunch services. Orders are fulfilled through partner restaurants using Waiter.com's professional in-house delivery team, available via web and mobile apps in multiple U.S. cities.

Product overview

Waiter.com is a corporate catering and workplace meal management platform offering a portfolio of meal delivery services. The core platform includes Custom Cafe (customizable multi-restaurant ordering for offices), Recurring Catering (scheduled regular meals), Meals on Demand (urgent same-day orders), Group Ordering (team food coordination), Lunch Catering, Breakfast Solutions, and Virtual Café (daily lunch programs). The company operates mobile apps for iOS and Android, and provides corporate account management for billing. All services integrate restaurant delivery with workplace meal benefits across cities including San Francisco, San Jose, Seattle, Dallas, and Raleigh/Durham.

Differentiator

Problem solved

Functional benefit

Products and services

• Custom Cafe Corporate meal service allowing employees to order from up to six restaurants with full menu access, supporting dietary preferences (kosher, spicy, vegan, etc.) and flexible payment options for company, employee, or shared tabs. Built for office teams that need varied lunch options in a single coordinated order.
• Recurring Catering Subscription-based corporate catering service providing scheduled meal deliveries such as daily dinners or weekly bagels, with wide-ranging menu options and reliable no-hassle ordering for workplaces.
• Meals on Demand Same-day or urgent office meal ordering service for last-minute needs such as unplanned team lunches or working meetings, offering quick improvised ordering with diverse restaurant choices and on-time delivery.
• Group Ordering Food ordering platform enabling teams to collectively select and order meals from multiple restaurants with group ordering capabilities, simplifying coordination for office meals and personal events.
• Virtual Café Daily lunch service solution providing employees with regular meal deliveries, functioning as a workplace meal benefit program that streamlines ordering for HR and office managers.
• Lunch Catering Office lunch catering service for corporate teams, offering delivery of meals from local restaurants for team meetings, client presentations, and employee appreciation events.
• Breakfast Solutions

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Two partnerships are on record, tiered core.

• PayPalcoreTechnology or IntegrationPayPal serves as the primary payment processor for Waiter.com transactions. The payment processor collects customer payment card data and processes payment card transactions when customers pay for orders through the platform.
• Restaurant PartnerscoreOthersWaiter.com partners with a wide range of top-rated local restaurants including Amici's East Coast Pizzeria, California Pizza Kitchen, Mountain Mike's Pizza, Papa John's, Round Table Pizza, Erik's Deli Cafe, and many others. These restaurants provide full menus for corporate and consumer orders.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Direct peers

• DoorDash: DoorDash is the dominant U.S. food delivery platform connecting consumers to local restaurants. It is Waiter.com's most direct competitor in the consumer food delivery space, though it lacks Waiter.com's specific corporate catering focus and proprietary W-2 delivery model.
• Uber Eats: Uber Eats operates a major on-demand food delivery marketplace across U.S. cities served by Waiter.com (SF, Seattle, Dallas). It directly overlaps with Waiter.com's consumer ordering platform and competes for the same restaurant partners and end users.
• Grubhub: Grubhub is a long-established U.S. online and mobile food ordering platform. It overlaps with Waiter.com's consumer ordering business in shared markets and represents a comparable, though much larger, third-party delivery marketplace competitor.
• ezCater: ezCater is the leading U.S. corporate catering marketplace, serving businesses with office meal programs and team events. It is Waiter.com's most direct peer on the corporate side, sharing the workplace meal use case and enterprise customer focus.
• Seamless: Seamless operates an online food ordering and delivery platform primarily in major U.S. cities. It directly competes with Waiter.com in consumer food delivery with similar cuisine-browsing and corporate-ordering functionality.
• Caviar: Caviar (owned by DoorDash) is a premium food delivery service focusing on higher-end restaurants. It is comparable to Waiter.com's positioning around top-rated local restaurants and full-menu access, serving similar urban professional customer bases.
• Fooda: Fooda provides workplace food programs including pop-up restaurants, catering, and corporate cafeteria solutions. It directly overlaps with Waiter.com's Virtual Café and corporate meal program offerings for enterprise customers.
• ZeroCater: ZeroCater (now part of ezCater) specialized in corporate meal programs and recurring workplace catering. It is highly comparable to Waiter.com's Recurring Catering and Virtual Café products for the enterprise segment.

Emerging players

• Ordermark: Ordermark is a restaurant technology company that helps operators manage online orders across multiple delivery platforms. It is an adjacent player in the food delivery ecosystem that touches the same restaurant partners Waiter.com works with, though its primary customer is the restaurant rather than the end user or corporate buyer.

Others

• Deliverect: Deliverect provides software that integrates restaurant operations with multiple third-party delivery platforms. It is an ecosystem enabler adjacent to Waiter.com, serving the same restaurant partner base with order management tooling rather than direct consumer delivery.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/waiterdotcom
• Facebookfacebook.com/order.waiter
• LinkedInlinkedin.com/company/waiter-com

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Waiter.com