NavNet

What NavNet does

NavNet, operating under the legal name NavNet (DBA: Navigator Networks), is a privately held IT solutions provider headquartered in Emeryville, California, founded around 2013 (per company history, though firmographic data indicates 2018). The company specializes in network security and architectural services for organizations ranging from SMB to enterprise scale, with primary vertical focus on Healthcare, BioTech/Pharma, and High-Tech sectors, alongside secondary verticals in AgTech, Media, Local Government, Professional Services, and Renewable Energy. Core service offerings are organized into five lines: Managed Services (with tiered MSP Silver/Gold/Platinum subscription packages providing monitoring, alerting, log storage, configuration backups, break/fix, MACD, and architect assistance), Professional Services (network and security design/deployment across data centers, contact centers, cybersecurity, wireless, IT management), Staff Augmentation (technical resource placements from junior helpdesk to senior DBA and CISO level), IT Procurement (hardware/software sourcing through vendor alliances), and Cloud & ISP Brokering (access to 250+ carriers via master agency partnerships, covering SD-WAN, UCaaS, CCaaS, and direct internet).

The technology stack is built primarily around Cisco Meraki cloud-managed networking solutions, with NavNet holding Cisco Premier Certified Partner status (achieved March 2021) and leveraging a broad partner ecosystem of 40+ vendors including CrowdStrike, Arctic Wolf, Fortinet, Palo Alto Networks, SentinelOne, Rubrik, Auvik, Microsoft, OKTA, and Netskope. Specialized service offerings include Endpoint Lifecycle Management (ELM) using TinyPilot KVM and TailScale for remote device provisioning/de-provisioning with SOC 2 Type 1 warehouse facilities across eight countries, GCC High compliance services for government contractors handling CUI, HIPAA-compliant cloud solutions for healthcare, vCISO services via Exposure Security partnership, and wireless network design services. NavNet uses Auvik as its monitoring tool of choice for managed services clients.

The business model combines recurring monthly subscription revenue from managed services tiers with project-based professional services fees, contract/staffing margins from staff augmentation, hardware/software resale margins from procurement, and agency commissions from ISP/Cloud brokering. Go-to-market is primarily direct enterprise field sales with a free 30-minute consultation offer, supplemented by a channel/VAR partner network, engineering partners for specialized implementation (adaptivedge for Microsoft, BEI Construction for physical infrastructure), and event-driven demand generation through Lunch & Learn webinar series. Two named customer logos are publicly referenced: Bowers and Wilkins (enterprise manufacturing) and Bay Area Community Health (nonprofit healthcare). The company is founder/management-owned with a 6-person leadership team led by Managing Partner Cliff Roberts.

Name

NavNet

Legal name

NavNet

Website

https://navigatornetworks.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Short description

NavNet is a privately held IT solutions provider in Emeryville, California, delivering managed services, professional services, staff augmentation, IT procurement, and cloud/ISP brokering to SMB and enterprise customers in healthcare, biotech, and high-tech verticals, anchored by Cisco Premier Partner status.

Ownership category

akta.pro rank

Headquarters

HQ city

Oakland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed Services: Recurring managed IT and security services providing persistent monitoring and proactive management of systems and networks. Includes tiered MSP packages (Silver, Gold, Platinum) with varying levels of service hours and discounts.
2. Professional Services: Design and deployment of Networks and Network Security technology, including Data Centers, Contact Centers, CyberSecurity, Wireless, IT Management, Technical Writing and Project Management.
3. Staff Augmentation: Technical resource staffing from Junior Helpdesk Technicians to Senior DBAs and Chief Information Security Officers.
4. IT Procurement: Hardware and software procurement through alliances with technology vendors, providing quality options and unbiased consultation.
5. Cloud & ISP Brokering: Access to 250+ carriers, cloud providers, and services through master agency partnerships. Manages RFPs and negotiates pricing for direct internet, SD-WAN, private networking, UCaaS and CCaaS.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels4 records

Core offering

NavNet provides managed IT and security services, including persistent monitoring and proactive management of networks and systems for SMB through Enterprise customers. The company also delivers professional services for designing and deploying networks and network security, staff augmentation for technical resourcing, IT hardware and software procurement, and master-agency cloud/ISP brokering across 250+ carriers. Specialized offerings span Endpoint Lifecycle Management, vCISO advisory, GCC High compliance, wireless network design, and Cisco Meraki-powered healthcare and biotech networking.

Product overview

NavNet is an IT Solutions Provider offering a portfolio of managed and professional services for SMB to Enterprise organizations. The core offerings include Managed Services (with MSP Silver/Gold/Platinum tiers), Professional Services for network design and security deployment, Staff Augmentation for technical placements, IT Procurement for hardware/software acquisition, and Cloud & ISP Brokering with access to 250+ carriers. Specialized offerings include Endpoint Lifecycle Management (ELM) using TinyPilot KVM and TailScale, vCISO services, GCC High compliance consulting, and Cisco Meraki-powered solutions for healthcare and biotech sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Services Persistent monitoring and proactive management of IT infrastructure, managing and monitoring systems and networks while responding to critical issues from workstation to core infrastructure, for SMB to Enterprise customers.
• Professional Services Design and deployment of Networks and Network Security technology, including Data Centers, Contact Centers, CyberSecurity, Wireless, IT Management, Technical Writing and Project Management, delivered by a diverse technical team.
• Staff Augmentation Technical resource staffing using a rolodex of contractor resources and recruiters to fulfill technical resourcing needs from Junior Helpdesk Technician to Sr. DBA contractor to Chief Information Security Officer.
• IT Procurement Hardware and software procurement services leveraging alliances with technology vendors to deliver quality options and unbiased consultation, helping customers with current bill of materials or building new ones.
• Cloud & ISP Brokering Master agency partnerships providing access to 250+ carriers, cloud providers, and services. Manages RFPs to determine best solutions and negotiates pricing with carriers for direct internet, SD-WAN, private networking, UCaaS, and CCaaS.
• Managed Network Services Network infrastructure management supporting the backbone of IT infrastructure, managing and monitoring networks while preventing critical issues with continuous insight into health and performance of IT systems.
• Endpoint Lifecycle Management (ELM) Device provisioning and shipping to end users, device recovery, and data wipe services for reuse, resale, or e-waste, utilizing TinyPilot KVM and TailScale for secure remote access from SOC2 warehouses in the US, Mexico, Canada, UK, EU, India, Australia, and New Zealand.
• vCISO (Virtual Chief Information Security Officer) Information Security consulting services provided through engineering partner Exposure Security, offering virtual CISO capabilities to organizations needing fractional security leadership.
• GCC High Compliance Services Microsoft Government Community Cloud High compliance services for organizations handling CUI and sensitive government data, supporting ITAR, NOFORN, and CMMC compliance requirements.
• Wireless Network Design Visual, predictive wireless designs for new deployments, troubleshooting of existing deployments, and improvements for organizations of SMB to Enterprise size.
• Cisco Meraki Solutions Cloud-managed IT infrastructure solutions including wireless, security cameras, IoT sensors, and network management, delivered for healthcare, biotech, and enterprise organizations.

Quantifiable outcome

• Network cutover completed with no downtime or disruption during critical expansion phase
• +1 more outcomes

Named customers2 records

Segments8 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration56 records

AI capability2 records

Feature3 records

Partnerships

21 partnerships are on record, tiered core, major and minor.

• CiscocoreTechnology or Integration · 5 March 2021Cisco Premier Certified Partner with certification in customizing software integration services. NavNet is recognized as a Cisco Premier Integrator Partner with skills and expertise in network integration.
• Cisco/MerakicoreTechnology or IntegrationPrimary cloud-managed networking solutions partner. NavNet provides Cisco Meraki solutions for healthcare, biotech, and enterprise networking with cloud-managed IT infrastructure.
• CrowdStrikemajorTechnology or IntegrationNext-generation endpoint security partner providing Falcon endpoint security with real-time threat detection, simplified management, and proactive threat hunting.
• Arctic WolfmajorTechnology or IntegrationSecurity operations partner offering Managed Detection and Response (MDR), Managed Risk, Managed Cloud Monitoring, and Managed Security Awareness with Concierge Security team.
• AuvikmajorTechnology or IntegrationCloud-based network management software partner for maximizing efficiency and effectiveness of network operations. NavNet uses Auvik as their monitoring tool of choice.
• FortinetmajorTechnology or IntegrationSecure Access Service Edge (SASE) partner offering FortiSASE for converged network and security solutions.
• RubrikmajorTechnology or IntegrationData protection and backup partner for enterprise data management solutions.
• Scale ComputingmajorTechnology or IntegrationHyperconverged infrastructure partner offering a cost-effective alternative to VMware for edge computing and data center solutions.
• Palo Alto NetworksmajorTechnology or IntegrationNext-generation firewall and security partner for enterprise network security.
• Dell/EMCmajorTechnology or IntegrationEnterprise hardware partner for servers, storage, and infrastructure solutions.
• HPE/ArubamajorTechnology or IntegrationData Center Network and wireless solutions partner, including Aruba networking products.
• Juniper NetworksmajorTechnology or IntegrationNetwork infrastructure partner for enterprise routing, switching, and security solutions.
• MicrosoftcoreTechnology or IntegrationMicrosoft solutions partner providing Microsoft 365, Azure, and related Microsoft services. Engineering partner adaptivedge provides Microsoft Services implementation.
• OKTAmajorTechnology or IntegrationIdentity and access management partner for secure authentication and single sign-on solutions.
• SentinelOnemajorTechnology or IntegrationAutonomous endpoint protection partner for AI-powered endpoint security.
• KnowBe4majorTechnology or IntegrationSecurity awareness training partner providing integrated platform for security awareness combined with simulated phishing attacks.
• NetskopemajorTechnology or IntegrationSASE and cloud security partner for secure access service edge solutions and SaaS security.
• TD SYNNEXmajorChannel Partner/ Reseller/ DistributorDistribution partner for accessing technology vendors and solutions including CrowdStrike.
• Exposure SecurityminorImplementation/ SI/ Consulting PartnerEngineering partner providing Information Security and vCISO services.
• adaptivedgeminorImplementation/ SI/ Consulting PartnerEngineering partner providing Microsoft Services implementation.
• BEI ConstructionminorImplementation/ SI/ Consulting PartnerConstruction engineering partner for physical infrastructure projects.

Scale indicators4 records

Expansion highlights5 records

Direct peers

• Dataprise: Mid-market and enterprise managed IT services and cybersecurity provider offering MSP, MDR, cloud, and consulting—closely comparable to NavNet's managed services + cybersecurity stack and target verticals.
• ITsavvy: IT solutions provider combining hardware/software distribution with managed services and cloud—matches NavNet's IT procurement + managed services + cloud/ISP brokering combination.
• Coretelligent: Managed IT, cybersecurity, and cloud services firm focused on regulated industries (healthcare, financial services, life sciences)—directly comparable to NavNet's healthcare/biotech vertical focus.
• NexusTek: Managed IT services and cloud solutions provider with strong Cisco heritage serving SMB to mid-market—comparable managed services, cloud brokering, and Cisco-centric delivery model.
• Ntiva: US-based MSP/MSSP providing managed IT, cybersecurity, cloud, and strategic IT consulting to SMB and mid-market—similar service portfolio mix and customer segments as NavNet.
• Expedient: Managed IT, cloud, and network security provider focused on mid-market and enterprise—directly comparable managed security, network operations, and compliance offerings.

Broad incumbents

• CDW: Major multi-billion-dollar IT solutions and services provider with broad managed services, networking, and security practices—competes on enterprise and mid-market IT procurement and managed engagements.
• Presidio: Large US IT solutions integrator offering managed services, networking, cybersecurity, and cloud across enterprise and mid-market—competes with NavNet on larger Cisco-led deals with broader geographic reach.
• SHI International: Large IT solutions and services company offering hardware/software procurement, managed services, and professional services across SMB to enterprise—overlapping with NavNet's full portfolio.

Regional players

• Frazier Tech Advisors: Smaller regional Bay Area/California IT services and Cisco-focused partner that competes with NavNet on healthcare and biotech network security deals in Northern California.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/NavNetUS
• Facebookfacebook.com/NavigatorNetworksLLC

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NavNet