MultiCare Indigo Urgent Care
- Company typePrivate
- Founded2017
- HeadquartersFederal Way, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
MultiCare Indigo Urgent Care firmographics
Firmographics- Name
- MultiCare Indigo Urgent Care
- Legal name
- MultiCare Indigo Urgent Care
- Website
- https://indigohealth.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Ownership category
- akta.pro rank
MultiCare Indigo Urgent Care industry classification
Industry- Product category
- Urgent Care Services
- NAICS
- Ambulatory Health Care Services (621), Other Ambulatory Health Care Services (6219)
- SIC
- Services-Specialty Outpatient Facilities, Nec (8093), Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- After-Hours & Walk-In Primary Care Clinics (HLAFADAH)
- akta.pro secondary industries
- Virtual Urgent Care & On-Demand Teletriage Services (HLAFADAJ), Retail & Walk-In Primary Care Clinics (HLAFAGAC)
Keywords
Where MultiCare Indigo Urgent Care is headquartered
LocationHeadquarters
- HQ city
- Federal Way
- HQ country
- United States
- HQ region
- North America
Offices49 records
Markets served
MultiCare Indigo Urgent Care business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Urgent Care Visit Fees: Fee-for-service revenue from urgent care visits. For insured patients, Indigo bills insurance and collects copays, coinsurance, and deductibles. For self-pay patients, a flat fee of $250 covers exam, immediate lab tests, x-rays, and medications administered during visit.
- Virtual Care Visits: Revenue from telehealth video consultations. Accepts most insurance for virtual visits. $99 visits available for uninsured patients seeking weight loss services.
- COVID-19 Testing: COVID testing services billed to insurance or self-pay. Non-medically necessary tests (travel/work clearance) cost $250 at time of service.
- Weight Loss Program: Medical weight loss management including GLP-1 medications. Accepts most insurance; $99 visits for uninsured patients. No membership fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Self-Pay Flat Rate - $250 per visit |
| Transaction based/ take rate | Pay-as-you-go | Insurance-Based Visits |
| One time/ perpetual license | Pay-as-you-go | Uninsured Weight Loss Visits - $99 |
| One time/ perpetual license | Pay-as-you-go | Non-Medical COVID Testing - $250 |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
MultiCare Indigo Urgent Care product offering
Product offeringCore offering
MultiCare Indigo Urgent Care operates a network of urgent care clinics providing same-day and walk-in medical care for minor illnesses and injuries, complemented by a telehealth video-visit platform. Core services include diagnosis and treatment of acute conditions, on-site digital X-ray imaging, immediate lab testing (COVID, strep, flu, UTI, TB), prescription refills, STI testing and treatment, and a GLP-1 medical weight loss program. Care is delivered at 44+ physical locations across Washington state and Idaho, with all clinics open 8 am to 8 pm, seven days a week, including holidays.
Product overview
MultiCare Indigo Urgent Care operates a network of over 44 urgent care clinics across Washington State and Idaho, offering a hybrid care model that combines in-person clinic visits with virtual/telehealth video visits. The core offering is urgent care for minor illnesses and injuries, supplemented by on-site diagnostic services including digital X-ray and lab testing (COVID, strep, flu, UTI, TB), plus specialized programs for weight loss (GLP-1 medications) and travel medicine. All locations operate 8am-8pm, 7 days a week, with online scheduling and walk-in options.
Differentiator
Problem solved
Functional benefit
Brands
- Indigo Virtual Care: Telehealth/virtual urgent care services offered by Indigo Urgent Care for Washington and Idaho residents
- GLP-1 Weight Loss Program
Products and services
- Indigo Urgent Care (In-Person) Walk-in and scheduled same-day urgent care for minor illnesses and injuries at 44+ physical clinic locations across Washington and Idaho; open 8am-8pm seven days a week.
- Indigo Virtual Care (Video Visits) Telehealth video visit service allowing patients to consult with Indigo providers remotely via phone or computer for urgent care conditions, available 8am-8pm daily in Washington and Idaho.
- COVID-19 Testing Rapid PCR and standard PCR COVID-19 testing with results in as little as 20 minutes for symptomatic patients or 1-2 days for exposure cases, available at all Indigo locations.
- Digital X-Ray Services On-site digital X-ray imaging for diagnosing minor injuries including sprains, strains, fractures, and pneumonia at all clinic locations.
- On-Site Lab Testing Immediate on-site lab tests for COVID-19, strep throat, flu, UTI, and TB with results available during the visit; complex tests sent to external labs.
- GLP-1 Weight Loss Program Virtual medical weight loss program offering GLP-1 medications (Ozempic, Wegovy, Zepbound, Mounjaro) with same-day/next-day provider appointments, no membership fees, $99 self-pay option.
- Travel Medicine Prescription refills and medical care for travelers, available as a virtual visit service.
- STI/STD Testing and Treatment Confidential testing and treatment for sexually transmitted infections including Chlamydia, Gonorrhea, Herpes, HIV, Syphilis, HPV, and Trichomoniasis.
- Urinary Tract Infection (UTI) Treatment Diagnosis and antibiotic treatment for urinary tract infections, available via in-person or virtual visits.
- Sprains and Strains Treatment Assessment and treatment for sprains and strains with on-site X-ray capability to rule out fractures, plus RICE method guidance.
Quantifiable outcome
- Rapid PCR COVID results available in as little as 20 minutes, generally within a few hours
- +3 more outcomes
Companies that use MultiCare Indigo Urgent Care
Customer profileSegments4 records
Ideal customer profiles4 records
MultiCare Indigo Urgent Care technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
MultiCare Indigo Urgent Care partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor and core.
- The Kroc CenterminorCommunity partnership between Indigo Urgent Care and The Kroc Center (fitness and community center). Provides convenient healthcare access to Kroc Center members and the surrounding community.
- Kootenai HealthcoreJoint venture partnership between MultiCare and Kootenai Health for Idaho Indigo Urgent Care locations. Coeur d'Alene clinic opened as first location under this partnership, with Hayden clinic following. Combines MultiCare's urgent care expertise with Kootenai Health's regional healthcare presence in northern Idaho.
Scale indicators6 records
Recent moves20 records
MultiCare Indigo Urgent Care competitors and assessment
Company assessmentEmerging players
- DispatchHealth: In-home acute care provider delivering urgent-level care to patients' residences — adjacent emerging model targeting the same low-acuity patient pool Indigo serves, but via a house-call delivery mechanism.
Direct peers
- ZoomCare: Hybrid urgent care + virtual care operator in the Pacific Northwest (Oregon and Washington) with on-site labs and transparent pricing — directly comparable on geography, hybrid model, and modern consumer experience to MultiCare Indigo.
- Carbon Health: Tech-enabled multi-state urgent and primary care provider offering in-person and virtual visits with mobile booking and transparent self-pay pricing — directly comparable on hybrid care model, digital experience, and urgent care scope.
- GoHealth Urgent Care: Large multi-state urgent care chain operating in partnership with health systems, combining walk-in clinics with online booking and integrated EHR — directly comparable as a system-affiliated, hybrid urgent care network.
- CityMD (VillageMD): Major walk-in urgent care chain in the Northeast and Midwest with on-site labs, x-ray, and extended hours — directly comparable as a high-volume, multi-clinic urgent care operator.
- American Family Care (AFC): Nation's largest independent urgent care franchise network with on-site diagnostics, occupational health, and walk-in service — comparable multi-state urgent care platform with similar scope and on-site lab/x-ray capabilities.
- NextCare Urgent Care: Multi-state urgent care chain offering walk-in care, virtual visits, occupational medicine, and on-site labs/x-ray — comparable on hybrid delivery, broad service line, and multi-clinic footprint.
Broad incumbents
- CVS MinuteClinic: Nation's largest retail clinic inside CVS pharmacies offering walk-in low-acuity care, virtual visits, and vaccinations — overlapping scope on minor illness/injury care with much broader geographic reach and pharmacy integration.
- Concentra: National occupational health and urgent care chain with on-site clinical services — comparable on urgent care + employer/occupational medicine focus, with broader employer-channel orientation.
- Amazon One Medical: Membership-based primary care platform with on-demand virtual care and in-person clinics — comparable on digital-first, hybrid urgent/primary care positioning and consumer experience focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
MultiCare Indigo Urgent Care social profiles
Digital presenceMultiCare Indigo Urgent Care financial estimates
Financial estimateRevenue estimate
Valuation estimate
MultiCare Indigo Urgent Care leadership team
Management profileNumber of profiles
MultiCare Indigo Urgent Care subsidiaries and ownership
Company hierarchySubsidiaries1 record
MultiCare Indigo Urgent Care funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MultiCare Indigo Urgent Care M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MultiCare Indigo Urgent Care
What does MultiCare Indigo Urgent Care do?
MultiCare Indigo Urgent Care operates a network of urgent care clinics providing same-day and walk-in medical care for minor illnesses and injuries, complemented by a telehealth video-visit platform. Core services include diagnosis and treatment of acute conditions, on-site digital X-ray imaging, immediate lab testing (COVID, strep, flu, UTI, TB), prescription refills, STI testing and treatment, and a GLP-1 medical weight loss program. Care is delivered at 44+ physical locations across Washington state and Idaho, with all clinics open 8 am to 8 pm, seven days a week, including holidays.
Is MultiCare Indigo Urgent Care a public or private company?
MultiCare Indigo Urgent Care is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was MultiCare Indigo Urgent Care founded?
MultiCare Indigo Urgent Care was founded in 2017. It employs 501 to 1,000 people.
Where is MultiCare Indigo Urgent Care based?
MultiCare Indigo Urgent Care is headquartered in Federal Way, United States, in the North America region.
How does MultiCare Indigo Urgent Care make money?
Four revenue lines are on record. Urgent Care Visit Fees are the primary driver. The others are virtual Care Visits, COVID-19 Testing and weight Loss Program.
Who are MultiCare Indigo Urgent Care's main competitors?
DispatchHealth is listed as an emerging player. Direct peers are ZoomCare, Carbon Health, GoHealth Urgent Care, CityMD (VillageMD), American Family Care (AFC) and NextCare Urgent Care. Broad incumbents are CVS MinuteClinic, Concentra and Amazon One Medical.
Does MultiCare Indigo Urgent Care have an API?
No public API is recorded for MultiCare Indigo Urgent Care.
What industry is MultiCare Indigo Urgent Care in?
MultiCare Indigo Urgent Care's product category is Urgent Care Services. Its primary akta.pro industry code is HLAFADAH, After-Hours & Walk-In Primary Care Clinics, with a secondary code of HLAFADAJ, Virtual Urgent Care & On-Demand Teletriage Services. Its NAICS code is 621 and its SIC code is 8093.