Soft-Pak
Soft-Pak provides modular ERP and fleet management software for solid waste haulers, municipalities, and recycling operators. The platform runs on IBM iSeries/DB2 and integrates with Heil refuse bodies and 3rd Eye cameras under the Connected Collections brand.
- Company typePrivate
- Founded1980
- HeadquartersSan Diego, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Soft-Pak does
Soft-Pak (legal entity: So. Cal. Soft-Pak, Inc.) is a private U.S. software company founded in 1980 that builds waste-management ERP systems for solid waste haulers, recycling operators, and municipal sanitation departments. The core platform, Soft-Pak, runs on IBM iSeries/DB2 and can be deployed on-premise or via Soft-Pak's own cloud with real-time replication between primary and secondary data centers claiming 99.99% uptime. The product is sold as a modular suite — Sales-Pak (CRM), Web-Pak (customer portal), Scale-Pak (NTEP/CTEP certified scale management), Mobile-Pak (in-cab tablets), Map-Pak (Google Maps-based dispatching), Route Optimization, 3rd Eye camera integration, and Auto PDF invoicing — collectively branded as Connected Collections when integrated with Heil refuse bodies and 3rd Eye cameras to generate over one million data points per truck per day.
The company serves four primary customer segments: Industry-Top 20 large national waste haulers, mid-size regional haulers, municipal government operations, and roll-off (construction and demolition) haulers. Revenue is generated through SaaS-style subscriptions (cloud or on-premise, multi-year contracts, per-module pricing) supplemented by implementation, training, and consulting services. Go-to-market is sales-led through two regional account managers covering U.S. and Canada, supplemented by the Sourcewell government purchasing cooperative for public-sector procurement, an annual user conference in San Diego, and a digital presence including YouTube, LinkedIn, and a website with demo-request capability.
Soft-Pak became a subsidiary of Environmental Solutions Group (ESG), a portfolio company that was itself acquired by Terex Corporation on October 8, 2024. Brian Porter, who became majority equity partner in 2007, remains President. Operational headquarters are in Chattanooga, TN (201 W. Main Street, STE 300) with a primary facility and data center in San Diego. The company maintains 11-50 employees and operates as a private corporation with no public ticker or IPO disclosure.
Soft-Pak firmographics
Firmographics- Name
- Soft-Pak
- Legal name
- So. Cal. Soft-Pak, Inc.
- Website
- https://soft-pak.com
- Company type
- Private
- Founded year
- 1980
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Soft-Pak provides modular ERP and fleet management software for solid waste haulers, municipalities, and recycling operators. The platform runs on IBM iSeries/DB2 and integrates with Heil refuse bodies and 3rd Eye cameras under the Connected Collections brand.
- Ownership category
- akta.pro rank
Soft-Pak industry classification
Industry- Product category
- Waste Management Software
- NAICS
- Waste Collection (5621)
- SIC
- Refuse Systems (4953)
- akta.pro primary industry
- Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)
Keywords
Where Soft-Pak is headquartered
LocationHeadquarters
- HQ city
- San Diego
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Soft-Pak business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Software Subscriptions: SaaS-style subscriptions for Soft-Pak suite including operations, billing, routing, and scale modules. Offered as cloud-hosted or on-premise deployment with per-module pricing structure.
- Professional Services: Implementation, training, and consulting services including system configuration, data conversion, and ongoing system utilization audits.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise and mid-market waste hauler pricing |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels6 records
Soft-Pak product offering
Product offeringCore offering
Soft-Pak provides an integrated waste management ERP software suite covering customer service, billing, routing, scale management, fleet maintenance, and comprehensive management reporting for waste hauling companies. The platform operates on-premise or via Soft-Pak's cloud data centers and includes modular add-ons (Mobile-Pak, Map-Pak, Scale-Pak, Sales-Pak, Web-Pak, Connected Collections) enabling end-to-end operational management for haulers ranging from mid-size operators to industry-top 20 enterprises, as well as municipal government waste operations.
Product overview
Soft-Pak is a modular waste hauling software platform comprised of a core system and integrated add-on modules. The core Soft-Pak platform provides comprehensive operational management including customer service, billing, routing, and fleet operations. Supporting modules include: Sales-Pak (CRM/sales management), Web-Pak (customer web portal and online payments), Scale-Pak (truck scale management), Mobile-Pak (in-cab tablet computing), Map-Pak (route mapping and dispatching), Route Optimization (routeSmart/Maptitude-powered optimization), 3rd Eye Integration (camera/analytics), Auto PDF (automated invoicing), App-Pak (APIs for third-party integration), and Other Accounting Options (EFT, LockBox, accounting interfaces). Connected Collections serves as the overarching platform integrating Soft-Pak, Mobile-Pak, Map-Pak, 3rd Eye, and Heil equipment into a unified fleet management solution generating over 1-million data points per truck per day. The entire suite operates on-premise or via Soft-Pak's cloud data centers.
Differentiator
Problem solved
Functional benefit
Brands
- Connected Collections: Fleet management technology solution developed jointly with Heil and 3rd Eye for waste collection optimization
- Soft-Pak (Core Product)
- Mobile-Pak
- Sales-Pak
- Scale-Pak
- Map-Pak
- Web-Pak
- API-Pak
Products and services
- Soft-Pak Core Platform
- Sales-Pak
- Web-Pak
- Scale-Pak
- Mobile-Pak
- Map-Pak
- Route Optimization
- 3rd Eye Integration
- Auto PDF
- App-Pak (Billing APIs)
- Other Accounting Options
- Connected Collections
Quantifiable outcome
- 99.999% uptime reliability (on-premise) and 99.99% cloud uptime
- +3 more outcomes
Companies that use Soft-Pak
Customer profileNamed customers7 records
Segments4 records
Ideal customer profiles4 records
Soft-Pak technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability8 records
Feature7 records
Soft-Pak partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core, supporting and flagship.
- HeilcoreConnected Collections partnership integrating Heil refuse collection body hardware with Soft-Pak software for enhanced data collection and fleet management. Heil bodies connected to Soft-Pak provide the most advanced data stream for waste collection operations.
- 3rd Eye (Verif-Eye/Optim-Eyes)coreSoft-Pak integrates with 3rd Eye camera and analytics systems for Positive Service Verification (PSV), safety video capture from up to 8 camera inputs, predictive maintenance alerts, and contaminated container recognition at transfer stations and MRFs.
- Google MapscoreMap-Pak routing software built on Google Maps platform for route visualization, real-time GPS tracking, geocoding, and turn-by-turn navigation for waste collection vehicles.
- RouteSmartsupportingSeamless integration with RouteSmart for advanced route optimization and re-routing capabilities for larger residential and commercial routes.
- MaptitudesupportingIntegration with Maptitude for simpler route resequencing and daily cart delivery route organization.
- Fairbanks ScalessupportingPartnership for unattended scale station solutions allowing 24/7 automated weighing operations at transfer stations and landfills.
- Waste Management (Oakleaf/National Accounts)supportingIntegration with Waste Management National Accounts (Oakleaf) for automatic service updates and quick payment processing.
- SourcewellsupportingGovernment purchasing cooperative enabling municipal and public sector customers to procure Soft-Pak software through established government contracts.
- Environmental Solutions Group (ESG)flagshipSoft-Pak is an Environmental Solutions Group company, part of Terex Corporation (acquired October 8, 2024). ESG includes Heil, 3rd Eye, Marathon Equipment, Parts Central, and Bayne for comprehensive Connected Collections ecosystem.
- Sign RequestsupportingElectronic signature capability integrated with Sales-Pak for paperless quote and contract generation.
Scale indicators5 records
Recent moves7 records
Expansion highlights6 records
Soft-Pak competitors and assessment
Company assessmentOthers
- Trimble Transportation: Enterprise software and telematics provider with routing and fleet solutions that overlap with waste hauler operational use cases, occasionally displacing vertical-specific platforms in mixed-fleet environments.
- Geotab: Global fleet telematics platform providing GPS tracking and vehicle data analytics that adjacent to Soft-Pak's Map-Pak and Mobile-Pak fleet visibility capabilities, often evaluated alongside waste-specific platforms.
- Marathon Equipment: Sister company under Environmental Solutions Group and Terex; manufactures compaction and transfer station equipment integrated with Soft-Pak's Scale-Pak and Connected Collections ecosystem.
- Verizon Connect: Telematics and fleet management SaaS from a major carrier that competes in fleet visibility and dispatching adjacent to Soft-Pak's routing and GPS offerings for mixed-fleet customers.
Emerging players
- EnviroSuite: Environmental management software platform expanding into waste and recycling operations, offering adjacent capabilities in compliance, odor, and operational data analytics that overlap with Soft-Pak's domain.
- Samsara: Fleet IoT and telematics platform increasingly serving waste and sanitation fleets with GPS, dashcam, and operational analytics that complement or compete with Soft-Pak's Mobile-Pak and Map-Pak modules.
Direct peers
- AMCS Group: Limerick-headquartered vertical SaaS provider for the waste, recycling, and resource management industry, offering ERP, route optimization, and fleet management that directly competes with Soft-Pak's core product suite.
- Routeware: US-based provider of waste hauler software including route management, customer service, and operational tools; competes head-to-head with Soft-Pak for mid-market and enterprise waste hauler contracts.
- Gilleland Software: Waste management billing and routing software provider serving municipal and private haulers with comparable operational modules including billing, routing, and customer management.
Broad incumbents
- Rehrig Pacific: Major waste industry technology and container manufacturer that has expanded into software and connected fleet solutions, overlapping with Soft-Pak's customer base across private and municipal haulers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Soft-Pak social profiles
Digital presenceSoft-Pak compliance and trust
Trust signalCompliance2 records
Soft-Pak financial estimates
Financial estimateRevenue estimate
Valuation estimate
Soft-Pak leadership team
Management profileNumber of profiles
Profiles6 records
Soft-Pak funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Soft-Pak M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Soft-Pak
What does Soft-Pak do?
Soft-Pak provides an integrated waste management ERP software suite covering customer service, billing, routing, scale management, fleet maintenance, and comprehensive management reporting for waste hauling companies. The platform operates on-premise or via Soft-Pak's cloud data centers and includes modular add-ons (Mobile-Pak, Map-Pak, Scale-Pak, Sales-Pak, Web-Pak, Connected Collections) enabling end-to-end operational management for haulers ranging from mid-size operators to industry-top 20 enterprises, as well as municipal government waste operations.
Is Soft-Pak a public or private company?
Soft-Pak is a private company. It is classified as corporate owned and is currently operating.
When was Soft-Pak founded?
Soft-Pak was founded in 1980. It employs 11 to 50 people.
Where is Soft-Pak based?
Soft-Pak is headquartered in San Diego, United States, in the North America region.
How does Soft-Pak make money?
Two revenue lines are on record. Software Subscriptions are the primary driver. The others are professional Services.
Who are Soft-Pak's main competitors?
Others on record are Trimble Transportation, Geotab, Marathon Equipment and Verizon Connect. Emerging players are EnviroSuite and Samsara. Direct peers are AMCS Group, Routeware and Gilleland Software. Rehrig Pacific is listed as a broad incumbent.
Does Soft-Pak have an API?
Yes. Soft-Pak provides APIs for the exchange of data within the billing, customer service, and routing sections within their database. App-Pak allows clients to gain access to these data tables for importing or exporting data with third-party applications.
What industry is Soft-Pak in?
Soft-Pak's product category is Waste Management Software. Its primary akta.pro industry code is HDAEAEAA, Core ERP Suites (Financials, Procurement, Projects). Its NAICS code is 5621 and its SIC code is 4953.