Staylist
Staylist is a Knoxville-based SaaS company that sells a USALI-compliant, all-in-one hospitality management platform — including PMS, POS, AI Concierge, Call Intelligence, and Revenue Management — to mid-market RV parks, campgrounds, boutique hotels, and vacation rental operators via subscription and a 3% guest service fee.
- Company typePrivate
- Founded2015
- HeadquartersKnoxville, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Staylist does
Staylist, LLC is a privately held, USALI-based hospitality management software company headquartered in Knoxville, Tennessee, founded in 2015 by former property operators. The company sells an all-in-one, web-based reservation and operations platform targeted primarily at outdoor hospitality operators — destination RV parks, campgrounds, marinas, and glamping resorts — and has extended its positioning into boutique hotels and vacation rentals. Customers are mid-market independent operators; the company employs 11–50 people and is not VC-backed based on available disclosures, operating under an LLC structure with Stayventure, LLC listed as a related DBA.
The platform is modular and centered on a Property Management System (PMS) that includes a drag-and-drop interactive availability grid, 2D SVG property maps for site-level selection, USALI-compliant accounting, and a natural-language query reporting layer. Around the PMS, Staylist sells add-on modules covering an AI Concierge (24/7 conversational agent for guest inquiries and booking-link delivery), Call Intelligence (call transcription, sentiment, caller recognition, and revenue attribution), Food & Beverage POS, Retail POS with RFID wristband checkout, Revenue Management with AI-assisted dynamic pricing, and a certified integration marketplace (QuickBooks, Stripe, Airbnb, Booking.com, Expedia, TripAdvisor, Channex, RemoteLock, PDK, Breezeway, PointCentral, Wild Energy, MarineSync, InexTech). The architecture emphasizes native PMS-to-POS folio posting and direct QuickBooks sync without middleware, and an Open API is described as in development.
The business model is primarily subscription-based SaaS with quote-based pricing on property size and feature mix, supplemented by a 3% guest service fee capped at $10 per transaction. Go-to-market is direct, sales-led, and demo-driven with mid-market inside sales and enterprise field sales motions targeting multi-property operators. Distribution is exclusively direct through staylist.com, supported by SEO, comparison content, customer testimonials, webinars, and industry-association presence (e.g., FARVC). Documented customer outcomes include SOP training compressed from 12 days to 3 days, guest check-in reduced from 30 minutes to 30 seconds, and most operators going live within 1–2 weeks of onboarding.
Staylist firmographics
Firmographics- Name
- Staylist
- Legal name
- Staylist, LLC
- Website
- https://staylist.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Staylist is a Knoxville-based SaaS company that sells a USALI-compliant, all-in-one hospitality management platform — including PMS, POS, AI Concierge, Call Intelligence, and Revenue Management — to mid-market RV parks, campgrounds, boutique hotels, and vacation rental operators via subscription and a 3% guest service fee.
- Ownership category
- akta.pro rank
Staylist industry classification
Industry- Product category
- Hospitality Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), All Other Travel Arrangement and Reservation Services (561599)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Direct Booking Platforms & Booking Engines for Hosts/Managers (THAMALAE)
- akta.pro secondary industries
- Professional/Managed Inventory Vacation Rental Marketplaces (THAMALAB), Channel Managers & Listing Syndication Networks (Distribution to Marketplaces) (THAMALAD), Reservation & Waitlist Management Services (HSACALAO)
Keywords
Where Staylist is headquartered
LocationHeadquarters
- HQ city
- Knoxville
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Staylist business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription Software Fees: Monthly or annual subscription fees for access to the Staylist hospitality management platform. Platform includes PMS, POS, revenue management, AI concierge, and call intelligence modules.
- Service Fees from Guests: Staylist collects service fees from guests in the amount of 3% of the non-tax portion of the Expected Price, up to $10.00 per transaction. These fees are collected at time of payment and are non-refundable.
- POS Transaction Fees: Revenue from point of sale transactions at on-site F&B venues, retail shops, and amenities. POS integrates natively with PMS for seamless charge-to-folio functionality.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Quote-based platform subscription |
| Transaction based/ take rate | Pay-as-you-go | Guest service fee: 3% of booking (max $10) |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels6 records
Staylist product offering
Product offeringCore offering
Staylist is an all-in-one, web-based hospitality management platform that unifies reservations, property management, point of sale, revenue management, and guest communication for RV parks, campgrounds, marinas, boutique hotels, resorts, and vacation rentals. The platform centers on a Property Management System (PMS) built on the USALI accounting framework, with natively integrated AI Concierge, Call Intelligence, and dynamic pricing modules replacing fragmented legacy tools.
Product overview
Staylist is an all-in-one hospitality management platform built for RV parks, campgrounds, boutique hotels, and vacation rentals. The platform offers a modular architecture centered on a Property Management System (PMS) as the core, complemented by AI-powered modules including AI Concierge (conversational AI), Call Intelligence (call analytics), and Revenue Management. Point of Sale capabilities are offered in two variants: Food & Beverage POS and Retail POS, both natively integrated with the PMS. The platform is built on USALI accounting standards and emphasizes native integrations over add-ons. Key differentiators include AI-assisted workflows, drag-and-drop availability management, and unified folio and reconciliation features.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Training time reduced from 12 days to 3 days for Standard Operating Procedures
- +3 more outcomes
Companies that use Staylist
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles4 records
Staylist technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability12 records
Feature10 records
Staylist partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core.
- QuickBookscoreNative QuickBooks integration for accounting sync. Staylist connects with QuickBooks to keep every transaction clean and organized for faster, worry-free reconciliations. All financial data flows directly without middleware.
- ChannexcoreOTA channel manager integration for seamless multi-channel distribution. Keeps listings synced across platforms automatically.
- AirbnbcoreCertified OTA integration for seamless multi-channel distribution. Listings sync automatically between Staylist and Airbnb.
- Booking.comcoreCertified OTA integration for seamless multi-channel distribution. Automatic listing synchronization.
- ExpediacoreCertified OTA integration for seamless multi-channel distribution. Automatic listing synchronization across Expedia network.
- RemoteLockcoreProperty access integration for automated door and gate entry. Codes sent automatically in every confirmation.
- PDKcoreProperty access control integration for secure, automated door and gate entry management.
- StripecorePayment processing integration for secure payments. Powers the secure payment infrastructure within the Staylist platform.
- TripAdvisorcoreOTA connection for multi-channel distribution. Automatic listing synchronization with TripAdvisor network.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Staylist competitors and assessment
Company assessmentDirect peers
- Campspot: Campspot is a reservation and management platform purpose-built for RV parks, campgrounds, and glamping resorts. It is the most direct competitor in Staylist's core RV park segment and is explicitly referenced in Staylist's own comparison content.
- Newbook: Newbook (by Jonas Chorum) provides PMS and reservation software for holiday parks, RV resorts, and campgrounds. It is named in Staylist's competitive comparison and competes head-to-head for the same RV park and outdoor hospitality operators.
- Resort Data Processing: RDP is a long-standing reservation and management software provider for RV resorts and campgrounds. It represents the legacy incumbent that Staylist is positioning to displace with a modern, AI-augmented, USALI-compliant stack.
- Cloudbeds: Cloudbeds is a hospitality management suite for hotels, hostels, and vacation rentals, combining PMS, booking engine, and channel manager. Staylist explicitly lists Cloudbeds as a comparison competitor across its boutique hotel and vacation rental segments.
- Mews: Mews is a cloud-native PMS for hotels and hospitality operators with automation and an open marketplace. It is featured in Staylist's comparison page and represents the well-funded, AI-forward challenger in the hotel PMS category.
- Guesty: Guesty is a vacation rental management platform serving professional hosts and property managers with PMS, channel manager, and automation. It is one of the most direct competitors in Staylist's vacation rental vertical.
- Hostaway: Hostaway is a vacation rental PMS and channel manager built for property managers and Airbnb hosts. It overlaps with Staylist's vacation rental solutions, particularly on multi-property management and OTA sync.
- OwnerRez: OwnerRez provides reservation and property management software for vacation rental managers with integrated channel management, payments, and owner statements. Comparable to Staylist on the professional vacation rental manager use case.
- Little Hotelier: Little Hotelier is a hotel management platform aimed at small independent hotels, B&Bs, and boutique properties. It directly overlaps with Staylist's boutique hotel solution segment and competes for similar end customers.
Broad incumbents
- Track Hospitality Software: Track is an established PMS and back-office platform serving hotels and condo-hotels with revenue management and accounting. It is a broader incumbent competing for the boutique hotel and resort segments where Staylist also plays.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks4 records
Key highlights5 records
Customer concentration
Staylist social profiles
Digital presenceStaylist financial estimates
Financial estimateRevenue estimate
Valuation estimate
Staylist leadership team
Management profileNumber of profiles
Staylist funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Staylist M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Staylist
What does Staylist do?
Staylist is an all-in-one, web-based hospitality management platform that unifies reservations, property management, point of sale, revenue management, and guest communication for RV parks, campgrounds, marinas, boutique hotels, resorts, and vacation rentals. The platform centers on a Property Management System (PMS) built on the USALI accounting framework, with natively integrated AI Concierge, Call Intelligence, and dynamic pricing modules replacing fragmented legacy tools.
Is Staylist a public or private company?
Staylist is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Staylist founded?
Staylist was founded in 2015. It employs 11 to 50 people.
Where is Staylist based?
Staylist is headquartered in Knoxville, United States, in the North America region.
How does Staylist make money?
Three revenue lines are on record. Subscription Software Fees are the primary driver. The others are service Fees from Guests and POS Transaction Fees.
Who are Staylist's main competitors?
Direct peers on record are Campspot, Newbook, Resort Data Processing, Cloudbeds, Mews, Guesty, Hostaway, OwnerRez and Little Hotelier. Track Hospitality Software is listed as a broad incumbent.
Does Staylist have an API?
No public API is recorded for Staylist.
What industry is Staylist in?
Staylist's product category is Hospitality Management Software. Its primary akta.pro industry code is THAMALAE, Direct Booking Platforms & Booking Engines for Hosts/Managers, with a secondary code of THAMALAB, Professional/Managed Inventory Vacation Rental Marketplaces. Its NAICS code is 518 and its SIC code is 7370.