RazorSync
RazorSync is a US-based SMB SaaS provider of cloud and mobile field service management software for contractors across HVAC, plumbing, electrical, and related verticals, monetized through per-seat subscriptions starting at $19.95 per user per month with integrated QuickBooks accounting and payment processing.
- Company typePrivate
- Founded2014
- HeadquartersMinneapolis, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What RazorSync does
RazorSync is a private US-based SaaS company that provides cloud-based field service management software primarily to small and medium-sized contractors across verticals such as HVAC, plumbing, electrical, lawn care, appliance repair, alarm/security, IT and computer repair, overhead door, installation, and communications services. The platform unifies scheduling, dispatching, invoicing, payment processing, customer management, and work order completion in a single web and mobile application, with native iOS and Android clients and offline capabilities for field technicians.
The core product is a mobile-first FSM platform built around a drag-and-drop scheduling interface, real-time GPS tracking, route optimization, and a customer self-service portal for service requests and invoice payment. Modular extensions include a QuickBooks/Intuit-integrated accounting layer with OAuth single sign-on and automatic reconciliation, a Merchant Services module with mobile card readers for on-site payment capture (underpinned by PCI DSS compliance), a Franchise Manager for multi-location operations, and a publicly documented customer API. The platform supports integrations with Google Maps (address verification, routing), Google Calendar (schedule sync), and TSheets (time tracking → invoicing). RazorSync was awarded Silver at the 2015 ACHR News Dealer Design Awards and was listed on the 2022 Capterra Shortlist for field service management software.
RazorSync generates revenue through per-seat SaaS subscriptions at $19.95 per user per month, distributed via a 14-day self-serve free trial (PLG motion) complemented by a sales-assisted demo path for larger accounts, with marketing primarily driven by SEO, content, email, social, and referrals. The company is a Delaware LLC, currently operating from Brentwood, Tennessee after relocating from Minneapolis, Minnesota, and is led by co-founder and president Christopher Rywelski with a headcount of 11-50 employees. No external funding rounds, acquisitions, enterprise-customer disclosures, or geographic expansion beyond the United States are evidenced in the source material.
RazorSync firmographics
Firmographics- Name
- RazorSync
- Legal name
- RazorSync, LLC
- Website
- https://razorsync.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- RazorSync is a US-based SMB SaaS provider of cloud and mobile field service management software for contractors across HVAC, plumbing, electrical, and related verticals, monetized through per-seat subscriptions starting at $19.95 per user per month with integrated QuickBooks accounting and payment processing.
- Ownership category
- akta.pro rank
Where RazorSync is headquartered
LocationHeadquarters
- HQ city
- Minneapolis
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
RazorSync business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription: Monthly subscription fee per user for access to field service management platform. Standard pricing at $19.95 per user per month with no contracts and no hidden fees. Includes activation plan for first-time customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | Standard subscription per user per month |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
RazorSync product offering
Product offeringCore offering
RazorSync is a cloud-based field service management software platform that enables small and medium field service businesses to schedule, dispatch, invoice, and accept payments across web and native iOS/Android mobile devices. The platform unifies drag-and-drop scheduling, GPS tracking with route optimization, offline-capable mobile apps, integrated merchant/payment services with a mobile card reader, a customer self-service portal, and native QuickBooks and QuickBooks Online integration, and is sold as a monthly per-user SaaS subscription aimed at trades and service verticals such as HVAC, plumbing, electrical, landscaping, IT/computer repair, alarm/security, and appliance repair.
Product overview
RazorSync is a cloud-based field service management software platform providing a unified system for managing scheduling, dispatching, invoicing, payments, and customer relationships. The core RazorSync Field Service Management Platform is complemented by modular add-ons including the Customer Portal (self-service scheduling), Merchant Services (integrated payment processing), QuickBooks Integration (accounting automation), and Franchise Manager (multi-location management). All capabilities are accessible via web interface and native iOS/Android mobile applications with offline functionality.
Differentiator
Problem solved
Functional benefit
Products and services
- RazorSync Field Service Management Platform Cloud-based, all-in-one field service management software that streamlines scheduling, dispatching, invoicing, and payment processing across smartphones, tablets, and desktops for small and mid-sized contractors in HVAC, plumbing, electrical, landscaping, appliance repair, alarm/security, and IT/computer repair trades, accessible via web and native iOS/Android mobile apps with offline capabilities.
Quantifiable outcome
- Increased billing by 9% and shortened billing cycle by 10 working days
- +1 more outcomes
Companies that use RazorSync
Customer profileNamed customers4 records
Segments8 records
Ideal customer profiles1 record
RazorSync technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability2 records
Feature7 records
RazorSync partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- QuickBookscoreDeep integration with QuickBooks and QuickBooks Online enabling automatic reconciliation of payments, automated invoicing, inventory management, and payroll processing directly from work orders. This integration eliminates manual data entry and hours of administrative paperwork.
- IntuitcoreOAuth single sign-on integration allowing users to sign in with their Intuit credentials. Part of the broader QuickBooks ecosystem integration.
Scale indicators1 record
Recent moves6 records
Expansion highlights4 records
RazorSync competitors and assessment
Company assessmentEmerging players
- Workiz: Workiz is an FSM platform for locksmiths, garage door, appliance repair, and HVAC businesses. It targets a similar SMB trade contractor segment and offers scheduling, dispatch, and payment features comparable to RazorSync.
- Connecteam: Connecteam is an employee management and field operations app with scheduling, time tracking, and job management capabilities. It is an emerging player that overlaps RazorSync on mobile field workforce management, particularly for deskless and SMB teams.
Direct peers
- FieldEdge: FieldEdge is an FSM software provider focused on HVAC, plumbing, and electrical contractors. It directly overlaps RazorSync's core verticals and feature set, including QuickBooks integration and integrated dispatch.
- mHelpDesk: mHelpDesk is a cloud FSM platform for small to mid-sized service businesses offering scheduling, dispatching, invoicing, and QuickBooks integration. It directly overlaps RazorSync's feature set and SMB contractor focus.
- ServiceTitan: ServiceTitan is the leading FSM platform for HVAC, plumbing, electrical, and other trades, serving as the most direct large-scale competitor to RazorSync. Overlap is strong on scheduling, dispatching, invoicing, and integrated payments for trade contractors.
- Housecall Pro: Housecall Pro provides FSM software for home service professionals with features spanning scheduling, dispatch, estimates, invoicing, and payments. It targets the same SMB contractor base and verticals as RazorSync with a similar product-led positioning.
- Jobber: Jobber is a cloud-based FSM and CRM platform for small home service businesses. It competes head-to-head with RazorSync on scheduling, dispatching, invoicing, and payments, particularly for HVAC, plumbing, electrical, and lawn care SMBs.
- ServiceFusion: ServiceFusion provides FSM software targeting field service businesses across HVAC, plumbing, electrical, and other trades. It competes with RazorSync on scheduling, mobile, payments, and accounting integration.
Broad incumbents
- ServiceMax (GE Digital / PTC): ServiceMax is an enterprise-grade FSM platform now part of PTC, serving asset-intensive and field service organizations at scale. It represents the broader incumbent tier that RazorSync's platform architecture conceptually competes with as customers grow.
- Salesforce Field Service: Salesforce Field Service is the FSM offering within the Salesforce ecosystem for mid-market and enterprise customers. It is a broad incumbent competing for the same conceptual use cases (scheduling, dispatch, mobile workforce) but at significantly larger customers.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
RazorSync social profiles
Digital presenceRazorSync compliance and trust
Trust signalCompliance1 record
RazorSync financial estimates
Financial estimateRevenue estimate
Valuation estimate
RazorSync leadership team
Management profileNumber of profiles
Profiles1 record
RazorSync funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RazorSync M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RazorSync
What does RazorSync do?
RazorSync is a cloud-based field service management software platform that enables small and medium field service businesses to schedule, dispatch, invoice, and accept payments across web and native iOS/Android mobile devices. The platform unifies drag-and-drop scheduling, GPS tracking with route optimization, offline-capable mobile apps, integrated merchant/payment services with a mobile card reader, a customer self-service portal, and native QuickBooks and QuickBooks Online integration, and is sold as a monthly per-user SaaS subscription aimed at trades and service verticals such as HVAC, plumbing, electrical, landscaping, IT/computer repair, alarm/security, and appliance repair.
Is RazorSync a public or private company?
RazorSync is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was RazorSync founded?
RazorSync was founded in 2014. It employs 11 to 50 people.
Where is RazorSync based?
RazorSync is headquartered in Minneapolis, United States, in the North America region.
How does RazorSync make money?
One revenue line is on record: saaS Subscription.
Who are RazorSync's main competitors?
Emerging players on record are Workiz and Connecteam. Direct peers are FieldEdge, mHelpDesk, ServiceTitan, Housecall Pro, Jobber and ServiceFusion. Broad incumbents are ServiceMax (GE Digital / PTC) and Salesforce Field Service.
Does RazorSync have an API?
Yes. RazorSync offers a customer-accessible API that allows developers to build, test, and support integrations with the RazorSync platform. The API documentation is available and grants customers a non-exclusive, worldwide, non-transferable license to access the APIs and documentation only as necessary to develop, test and support an integration of their application with the Services. The API can be used to extend and customize the platform functionality. RazorSync requires flexibility to occasionally make backwards incompatible changes to their APIs with no guarantee of notice. Some parts of the API are undocumented and may change at any time. Developer documentation is at www.razorsync.com/terms-of-service.