Name

dubidoc

Legal name

Takuta GmbH

Website

https://dubidoc.de

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Healthcare Practice Scheduling Software

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

Keywords

• Online appointment scheduling
• Medical practice software
• Patient self check-in
• Healthcare practice digitization
• Pharmacy appointment booking

Headquarters

HQ city

Essen

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription SaaS Licenses: dubidoc charges practices a recurring subscription/license fee for access to its online appointment scheduling software. The pricing is described as 'fair prices and licenses tailored to the needs of each practice.' Plans are differentiated (tiers not publicly disclosed). Revenue is recurring from B2B customers (physicians, MVZs, clinics, pharmacies).
2. Self-Check-In Hardware Sales: dubidoc sells optional hardware terminals (Self-Check-In kiosks) for practices, including the Ceres terminal (27-inch Full HD display, QR/barcode scanner, eGK card reader) and Cupido terminal (15.6-inch display). A 10% hardware discount is currently offered.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

dubidoc is a cloud-based SaaS online appointment scheduling and practice management platform for German physician practices, MVZs, clinics, emergency centres, and pharmacies. The platform centres on a smart online appointment calendar with PVS (practice management software) integration, complemented by modules for digital waiting room, self-check-in kiosks, KBV-certified video consultations, partner-practitioner referrals, and automated no-show fee management. dubidoc also sells Self-Check-In hardware terminals (Ceres, Cupido) as an optional add-on.

Product overview

dubidoc is a modular digital health platform built around a core online appointment calendar system. The platform consists of the central dubidoc Online-Terminkalender (intelligent appointment scheduling engine) as the foundation, supplemented by integrated modules including dubidoc Self-Check-In (automated patient registration terminals), dubidoc Virtuelles Wartezimmer (digital waiting room management), dubidoc Videosprechstunde (KBV-certified video consultations), dubidoc Partnerpraxis-Modul (referral coordination), dubidoc Ausfallhonorar-Management (no-show fee automation), and dubidoc für Apotheken (pharmacy appointment scheduling). Additional portals include the dubidoc Patient Portal and dubivax for vaccination appointments. The architecture uses open interfaces and API connections to integrate with partner PVS (practice management systems) including Quincy, medatixx, doctorly, medVISION, solutio, and DENS, as well as complementary solutions for video consultation, patient portals, and AI-powered communication.

Differentiator

Problem solved

Functional benefit

Products and services

• dubidoc Online-Terminkalender Intelligent online appointment calendar and scheduling management system for German medical practices, enabling 24/7 online booking, automated reminders, insurance-type-based appointment routing, and direct integration with the practice's PVS.
• dubidoc Self-Check-In Automated patient registration terminal (Ceres 27-inch and Cupido 15.6-inch models) with QR code scanning, electronic health card (eGK) reading, multilingual AI avatar greeting, and automatic PVS integration for seamless check-in workflow.
• dubidoc Virtuelles Wartezimmer Digital waiting room management system providing real-time wait time estimates, patient queue management, and automated SMS/email notifications so patients can wait outside the practice while remaining informed.
• dubidoc Videosprechstunde KBV-certified video consultation feature integrated directly into the dubidoc appointment calendar, enabling secure video appointments without additional software login and billable for statutory and private insurance patients.
• dubidoc Partnerpraxis-Modul Referral management module allowing specialist practices to reserve appointment slots for referring GPs/paediatricians with three-click booking and documented referral processes for efficient billing.
• dubidoc Ausfallhonorar-Management Automated no-show and cancellation fee management module with PVS billing integration to safeguard the economic viability of practices through fair and transparent missed-appointment billing.
• dubidoc für Apotheken (dubivax) Online appointment and vaccination calendar for German pharmacies, enabling pharmaceutical services booking (consultations, vaccinations, medication reviews), automatic reminders, and digital document delivery.
• dubidoc Patient Portal Patient-facing web portal where patients can manage appointments, receive confirmations, and access scheduled visits without requiring full account registration.

Quantifiable outcome

• Over 2.5 million medical appointments organised annually in Germany
• +4 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability5 records

Feature9 records

Partnerships

21 partnerships are on record, tiered core and minor.

• Quincy (FREY)coreTechnology or Integrationdubidoc maintains a pre-built interface to Quincy, a top-15 German practice management system (PVS) with approximately 3,000 practice users. This integration allows seamless data exchange and calendar synchronisation between dubidoc's appointment module and Quincy's patient records.
• medatixxcoreTechnology or Integrationdubidoc integrates with medatixx, a leading provider of practice software and IT services for physician and psychotherapy practices in Germany, using modern FHIR standards to enable seamless interoperability.
• doctorlycoreTechnology or Integrationdubidoc integrates with doctorly, a cloud-based, KBV-certified practice management software developed in Berlin. The integration enables joint customers to use dubidoc's scheduling alongside doctorly's administrative workflows.
• medVISION (MedVision AG)coreTechnology or Integrationdubidoc integrates with medVISION, a long-established IT solutions provider for ambulatory and stationary healthcare, supporting data exchange for practices using medVISION's PVS.
• PVS holdingcoreTechnology or Integrationdubidoc partnered with PVS holding to enable fair and transparent solutions for missed appointment (no-show) billing. PVS holding processes billing for physicians and healthcare providers and has nearly 100 years of expertise in medical billing.
• Stiftung GesundheitminorOthersStiftung Gesundheit is a German health foundation that conducts research and provides guidance on healthcare digitisation. dubidoc is referenced by Stiftung Gesundheit in studies on healthcare trends.
• Deutsche Apotheker- und Ärztebank (apoBank)minorOthersapoBank is Germany's largest bank for doctors, pharmacists, and other healthcare professionals. dubidoc partners with apoBank as part of its ecosystem of healthcare-focused service providers.
• orthonet NRWminorOthersorthonet NRW is a network of orthopaedic practices in North Rhine-Westphalia. dubidoc is referenced as a partner tool within the orthonet network.
• HNOnetminorOthersHNOnet is a national network of ENT (Ear, Nose & Throat) specialist practices. dubidoc is used by and referenced within the HNOnet community.
• Telekom TechBoostminorOthersTelekom TechBoost is Deutsche Telekom's startup support programme providing cloud infrastructure, mentoring, and marketing support. dubidoc participates in the TechBoost ecosystem.
• 10XDminorOthers10XD is a healthcare-focused growth and consulting programme. dubidoc collaborates with 10XD as part of the broader Digital Health ecosystem in Germany.
• Bojenet e.K.minorChannel Partner/ Reseller/ DistributorBojenet e.K. is an IT system house and certified dubidoc sales partner that implements and supports dubidoc's software for medical practices in Germany.
• MSC-IT SchürmannminorChannel Partner/ Reseller/ DistributorMSC-IT Schürmann is an IT system house and certified dubidoc reseller, providing implementation and support services for medical practices adopting dubidoc's scheduling platform.
• ITONE MEDICALminorChannel Partner/ Reseller/ DistributorITONE MEDICAL is an IT system house serving the medical sector, reselling and implementing dubidoc's scheduling solution as part of its product portfolio for medical practices.
• SET up ComputersystememinorChannel Partner/ Reseller/ DistributorSET up Computersysteme is a certified dubidoc partner providing implementation and technical support for medical practices adopting the online scheduling platform.
• NuboadvertsminorChannel Partner/ Reseller/ DistributorNuboadverts (operating as a practice marketing agency) resells dubidoc as part of its digital marketing and patient acquisition offering for medical practices.
• TWN Praxis ITminorChannel Partner/ Reseller/ DistributorTWN Praxis IT is an IT service provider for medical practices, reselling and implementing dubidoc's scheduling software as part of its practice IT offering.
• MEINSITminorChannel Partner/ Reseller/ DistributorMEINSIT is a certified dubidoc partner providing IT services and implementation support for medical practices in Germany.
• DeimachminorImplementation/ SI/ Consulting PartnerDeimach is a practice consulting firm that advises physician practices on operations and digitisation. As a dubidoc partner, Deimach recommends and supports the adoption of dubidoc's scheduling software.
• STARC medicalminorChannel Partner/ Reseller/ DistributorSTARC medical is a certified dubidoc partner serving the medical technology market with scheduling and practice management solutions.
• ExisDentminorChannel Partner/ Reseller/ DistributorExisDent is a dental specialist consulting firm that resells dubidoc as part of its offering for dental practices in Germany.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Doctolib: Europe's largest patient-facing appointment and telemedicine platform, also active in Germany (having acquired jameda). Directly comparable B2B practice scheduling and KBV-certified video consultation value proposition to dubidoc, but with vastly greater scale, consumer brand, and capital.
• CompuGroup Medical: Europe's largest provider of healthcare IT, including practice management (PVS), hospital information systems, and adjacent workflow modules. A broad incumbent that competes with dubidoc at the workflow layer while also potentially serving as a partner/distributor.

Direct peers

• samedi: Germany-headquartered online appointment scheduling and patient management platform for physicians and clinics. Closest direct competitor to dubidoc: same target buyer (physician practices), same core functionality (online calendar + PVS bridging), similar vertical-specific positioning.
• jameda: Germany's leading doctor-finding and online appointment booking platform (owned by Doctolib). Overlaps directly with dubidoc in online appointment scheduling for medical practices, particularly primary-care and specialty physician bookings.
• Arzttermine.de: Dedicated German online appointment booking service for medical practices. Operates in dubidoc's primary niche of SMB physician practice scheduling.
• DocMedico: German digital reception and practice automation solution offering AI-powered call answering, appointment management, and prescription requests. Direct overlap with dubidoc's Self-Check-In, Virtuelles Wartezimmer and front-office digitization modules.

Emerging players

• Solutio (charly): Dental PVS vendor in Germany and dubidoc integration partner. Comparable to dubidoc's dental-vertical scheduling play; potential direct competitor in the dental segment of the German practice software market.
• medatixx: Leading German practice software and IT services provider with a top-tier PVS share. Both a strategic integration partner of dubidoc (FHIR-based integration) and a competitive threat if it bundles scheduling into its own PVS suite.
• doctorly: Berlin-based, cloud-native, KBV-certified practice management software. Functions both as dubidoc's integration partner and as a potentially competing end-to-end PVS+scheduling suite for German practices.
• ZAVA (Sprechstunde.Online): Germany-focused telehealth and digital health platform offering online consultations and scheduling. Adjacent competitor with overlapping B2B2C scheduling and video consultation capabilities; also named as a dubidoc integration partner.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/dubidoc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about dubidoc