eCare

What eCare does

eCare (legal name: Clínica E-CARE; group name: Grupo eCare) is a São Paulo-based mental health services provider founded in 1999 that delivers online and in-person psychology and psychiatry consultations to individuals across all age groups—children, adolescents, and adults—as well as to corporate clients through workplace mental health programs. The company self-describes as the largest network of psychiatry and psychology clinics in Latin America, though only one physical clinic address is documented (Av. Brigadeiro Faria Lima, 628 – Sala 73, São Paulo). The firm operates with 51-100 employees under CEO Paulo Vaz.

The service portfolio comprises three core clinical lines—Individual Psychology, Psychiatry and Adult Care, and specialized Child and Adolescent Treatment—delivered via a dual-channel model combining the São Paulo clinic with a proprietary online platform for remote consultations. The company references "innovative data processing technologies" for delivering scientifically-backed patient information, but provides no public detail on the underlying technical architecture, AI/ML components, or data assets. No API, mobile app, or documented integrations are present in the source material.

Revenue derives from per-session consultation fees for individual patients (in-person and online) and corporate mental health program fees for enterprise clients. Distribution leverages WhatsApp-based appointment scheduling, organic social media presence (Instagram, Facebook, LinkedIn), and acceptance across 14 major Brazilian health insurance plans including Amil, Bradesco Saúde, SulAmérica, NotreDame Intermédica, Omint, Careplus, Porto Seguro, Prevent Senior, and others. Pricing is not publicly disclosed, and consultations are negotiated individually or settled via insurance reimbursement. No funding rounds, investor disclosures, or revenue figures are publicly available, and the company remains privately held.

Name

eCare

Legal name

Clínica E-CARE

Website

https://clinicaecare.com.br

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

eCare (Clínica E-CARE) is a São Paulo-based mental health provider founded in 1999 that delivers in-person and online psychology and psychiatry services to individuals of all ages and to corporate clients, leveraging a proprietary online platform and 14+ Brazilian health insurance partnerships.

Ownership category

akta.pro rank

Product category

Mental Health Services

NAICS

Offices of Physicians, Mental Health Specialists (621112), Offices of Mental Health Practitioners (except Physicians) (621330), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Virtual Behavioral Health Integration Platforms (HLALABAE)

akta.pro secondary industries

Psychiatry & Medication Management Platforms (HLALAEAB), Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB)

Keywords

• Mental health services
• Psychiatry consultations
• Psychology therapy
• Online therapy platform
• Corporate wellness programs

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Individual Consultation Services: Psychiatry and psychology consultation fees for individual patients across all age groups (childhood to adulthood), both in-person and digital formats.
2. Corporate Mental Health Programs: Workplace mental health programs and preventive care services for enterprise clients and their employees, supporting companies in preventing work-related mental health issues.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

eCare (Clínica E-CARE) delivers psychiatry and psychology services for individuals of all ages — children, adolescents, and adults — through both in-person consultations at its São Paulo clinic and an online digital platform. It also operates a corporate mental health program aimed at prevention and care of work-related mental health conditions for enterprise clients and their employees.

Product overview

eCare (Clínica E-CARE) is the largest psychiatry and psychology clinic network in Latin America, operating for over 25 years. The company offers a unified portfolio of mental health services including individual psychology sessions, psychiatry and adult care, and child/adolescent treatment—all available through both in-person consultations at their São Paulo clinic and a proprietary online platform. Additionally, eCare provides corporate mental health programs for businesses. The service model integrates human care with technology to deliver scientifically-grounded information to patients. The core offering consists of clinical services (individual psychology, psychiatry, and child/adolescent care) supported by a digital platform for remote access, with corporate programs extending services to enterprise clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Psicologia Individual (Individual Psychology) Personalized therapy sessions for individuals to explore feelings, thoughts, and behaviors in a safe and confidential environment; aimed at self-knowledge, overcoming challenges, and personal development.
• Psiquiatria e Atendimento Adulto (Psychiatry and Adult Care) Diagnosis and treatment of mental disorders in adults, with psychiatric follow-up and therapies focused on emotional balance and quality of life.
• Tratamento para Crianças e Adolescentes (Child and Adolescent Treatment) Specialized psychology and psychiatry care for children and adolescents addressing emotional and behavioral issues in a playful and effective manner, with family support.
• Plataforma Online eCare (eCare Online Platform) Online platform that expands access to mental health care by offering digital consultations alongside in-person services, extending the clinic's reach beyond its physical location.
• Programa Corporativo (Corporate Mental Health Program) Mental health services for businesses and their employees, focused on the prevention and care of mental illness in corporate environments, including workplace wellness support and awareness initiatives.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

14 partnerships are on record, tiered minor.

• AmilminorChannel Partner/ Reseller/ DistributorHealth insurance provider accepted at Clínica E-CARE, allowing insured members to access mental health services at the clinic.
• Bradesco SaúdeminorChannel Partner/ Reseller/ DistributorMajor health insurance provider accepted at Clínica E-CARE, enabling Bradesco health plan members to receive mental health care services.
• Life EmpresarialminorChannel Partner/ Reseller/ DistributorCorporate health insurance plan accepted at Clínica E-CARE for employee mental health services.
• MedserviceminorChannel Partner/ Reseller/ DistributorHealth insurance provider accepted at Clínica E-CARE for mental health consultations.
• MetrusminorChannel Partner/ Reseller/ DistributorHealth insurance plan accepted at Clínica E-CARE for mental health care services.
• NotreDame IntermédicaminorChannel Partner/ Reseller/ DistributorMajor health insurance provider accepted at Clínica E-CARE for mental health services.
• CareplusminorChannel Partner/ Reseller/ DistributorPremium health insurance plan accepted at Clínica E-CARE for mental health consultations.
• OmintminorChannel Partner/ Reseller/ DistributorHealth insurance provider accepted at Clínica E-CARE for mental health care services.
• Porto Seguro SaúdeminorChannel Partner/ Reseller/ DistributorHealth insurance plan accepted at Clínica E-CARE for mental health consultations.
• Fundação ItaúminorChannel Partner/ Reseller/ DistributorHealth insurance provider from Itaú accepted at Clínica E-CARE for employee mental health services.
• SulAméricaminorChannel Partner/ Reseller/ DistributorMajor health insurance provider accepted at Clínica E-CARE for mental health care services.
• VivestminorChannel Partner/ Reseller/ DistributorHealth insurance plan accepted at Clínica E-CARE for mental health consultations.
• SamiminorChannel Partner/ Reseller/ DistributorHealth insurance provider accepted at Clínica E-CARE for mental health care services.
• Prevent SeniorminorChannel Partner/ Reseller/ DistributorSenior-focused health insurance provider accepted at Clínica E-CARE for mental health services.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Vittude: Brazilian online therapy platform offering psychology sessions to individuals and corporate clients, including insurance-integrated access. Directly comparable in online psychology delivery, target audience, and B2B GTM.
• Zenklub: Brazilian online mental health platform connecting employees of corporate clients to therapists and psychologists. Directly comparable to eCare's corporate mental health program and online consultation offering, with similar WhatsApp/app booking motion.
• Psicologia Viva: Brazilian psychology services network operating online consultations with broad insurance coverage. Comparable as a clinic-style mental health provider that has scaled digital delivery and insurer partnerships in the same market.

Emerging players

• Conexa Saúde: Brazilian telehealth platform spanning multiple specialties, increasingly including mental health for corporate and insurer clients. Overlaps with eCare's online consultation offering and corporate-program ambitions.
• Memed: Brazilian digital health platform expanding into teleconsultations and chronic care, with growing mental health exposure. Comparable as a Brazilian digital health infrastructure layer that could partner with or compete against eCare.
• Amparo Saúde: Brazilian mental health startup focused on workplace wellbeing and corporate clients. Comparable in B2B mental health GTM targeting Brazilian employers.

Regional players

• Doctoralia (Docplanner): Brazilian arm of global health booking platform connecting patients to specialists including psychiatrists and psychologists. Comparable in patient acquisition and online booking infrastructure for mental health practitioners.
• Dr. Consulta: Brazilian outpatient clinic network offering multi-specialty care with insurance and self-pay options. Comparable physical-clinic footprint model and Brazilian patient base, though broader than mental health.

Broad incumbents

• Teladoc Health: Global telehealth incumbent offering virtual behavioral health as part of a broader enterprise health platform. Comparable in employer-sponsored virtual mental care and psychiatry/medication management, though operating at vastly larger scale.
• Lyra Health: US-based enterprise mental health platform combining in-person and virtual care for employer clients. Comparable to eCare's corporate mental health program and hybrid online-plus-clinic delivery model at the B2B level.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/clinicaecare
• LinkedInlinkedin.com/company/ecare-saude-mental
• Instagraminstagram.com/ecare_group

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about eCare