ClubCollect
ClubCollect (NLCollect B.V.) is a Dutch SaaS fintech that automates membership fee collection and member administration for sports clubs, associations, and federations across the Netherlands, Germany, and Belgium, processing over €95M annually for 1,700+ organizations.
- Company typePrivate
- Founded2013
- HeadquartersManchester, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What ClubCollect does
ClubCollect (operated by NLCollect B.V.) is a Dutch SaaS fintech company that automates membership fee collection and member administration for member-based organizations, primarily sports clubs, associations, and federations. Founded in 2013 and headquartered in Assen, Netherlands, the company serves over 1,700 organizations across the Netherlands, Germany, and Belgium, processing more than €95 million in payments annually across approximately 980,000 transactions. The platform targets organizations ranging from small clubs with 10 members to large federations with up to 1 million members, addressing manual billing burdens faced by volunteer-run organizations through automated invoicing, payment reminders, and member data management. Named customers are predominantly SMB sports and community organizations, including SC Vitesse, HMHC, TC IJburg, HSV Groot Rotterdam, and Vondelschool.
The platform is delivered as cloud-based SaaS hosted on AWS infrastructure in Dublin, Ireland, certified to ISO 27001, ISO 27017, ISO 27018, SOC2 Type 1, and PCI-DSS standards with full GDPR compliance. Core products include ClubBase (member administration system with Mailchimp integration), ClubCollect Facturatie (automated invoicing supporting iDEAL, SEPA direct debit, Bancontact, BACS, PayPal, VISA, and MasterCard with installment plans up to 12 months), ClubCollect Forms (registration and donation form builder with QR codes), a ticket scanner application, a member self-service portal, and a documented REST API. Supporting infrastructure includes ClubCollect Payments Stichting, a wholly-owned foundation that handles payment custody through third-party escrow accounts, and a flagship partnership with KNLTB (Royal Dutch Lawn Tennis Association) for integrated federation billing.
ClubCollect monetizes through a multi-stream model combining tiered SaaS subscriptions (self-managed software for membership fee collection and member administration), premium fully-managed collection services (outsourced billing operations including overdue follow-up and member enquiries), transaction-based fees deducted from payments processed, and factoring/early-payment financing via a third-party partner. Customer acquisition blends product-led growth (free account creation, self-serve onboarding, free 15-minute demos) with sales-led conversion and channel partnerships through sports federations and third-party membership systems. The company is privately held by founders/management with limited disclosed external funding (a 2017 Tablomonto Ventures event) and operates with a lean team of approximately 15 employees across product, engineering, support, and commercial functions.
ClubCollect firmographics
Firmographics- Name
- ClubCollect
- Legal name
- NLCollect B.V.
- Website
- https://clubcollect.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ClubCollect (NLCollect B.V.) is a Dutch SaaS fintech that automates membership fee collection and member administration for sports clubs, associations, and federations across the Netherlands, Germany, and Belgium, processing over €95M annually for 1,700+ organizations.
- Ownership category
- akta.pro rank
ClubCollect industry classification
Industry- Product category
- Club & Association Management Software
- NAICS
- Professional Organizations (813920)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Specialty Membership Clubs (Category-Focused) (CRAEADAI)
Keywords
Where ClubCollect is headquartered
LocationHeadquarters
- HQ city
- Manchester
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
ClubCollect business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others
Revenue model
- SaaS Subscription - Self-Manage: Software subscription for membership fee collection and member administration, self-managed by the organization. Tiered pricing based on organization size and modules selected.
- Fully Managed Membership Fee Collection: Full-service outsourced membership fee collection including follow-up on overdue payments, handling member enquiries, data import/processing, and optionally member administration. Premium service with additional fees.
- Transaction / Payment Processing Fees: Fees deducted from payment amounts collected. Pricing includes transaction-based fees alongside subscription costs. Costs for additional payment methods (SMS, letters) are charged separately on top of free email invoices.
- Installment / Factoring Financing: Early payment financing for clubs via a factoring partner, allowing clubs to receive full expected payments upfront while members pay in installments. ClubCollect charges for this service.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Software Subscription - Starter / Self-Manage |
| Hybrid | Monthly | Fully Managed / Outsourced Collection |
| Transaction based/ take rate | Pay-as-you-go | Transaction-Based Fees |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
ClubCollect product offering
Product offeringCore offering
ClubCollect is a SaaS platform that automates membership fee collection and member administration for clubs, associations, federations, and other member-based organisations ranging from 10 to 1 million members. It combines automated invoicing, payment reminders, multi-method payment processing (iDEAL, SEPA, Bancontact, PayPal, cards), a member administration system (ClubBase), sponsor invoicing, event ticketing, online forms, crowdfunding, and a fully managed collection service. The platform is operated by NLCollect B.V., processes over €95M in payments annually, and serves more than 1,700 organisations across the Netherlands, Germany, and Belgium.
Product overview
ClubCollect is a SaaS platform for automating revenue management and member administration for organizations ranging from 10 to 1 million members. The platform operates on a unified platform-plus-modules architecture with ClubBase (member administration system) and ClubCollect Facturatie (invoicing and payment collection) as core products. Additional modules include Membership Fee Collection, Full-Service Membership Fee Collection, Member Area portal, Tickets with ticketing scanner, Sell Products webshop, Crowdfunding, Invoice Sponsors, Signup Form, and ClubCollect Forms for data collection with payment. The platform is fully GDPR-compliant and processes over €95M annually across 1,700+ organizations.
Differentiator
Problem solved
Functional benefit
Brands
- ClubBase: Member administration system used within the ClubCollect platform for managing member data and subscriptions.
Products and services
- ClubCollect Platform Core SaaS platform for automating revenue management and member administration for member-based organisations (clubs, associations, federations, schools, churches). Enables automated payment requests, reminders, and collection of membership fees, with up to 90% time savings on billing and up to 30% faster payment collection.
- ClubBase Member administration system that automates member sign-ups, organises member data, manages subscriptions and labels, and provides tools for communication with members including email and Mailchimp export.
- ClubCollect Invoicing Automated invoicing module for sending payment requests, processing payments, and managing reminders and collection activities. Supports batch invoicing, up to 3 automated reminders per invoice, multiple payment methods (iDEAL, SEPA direct debit, Bancontact, BACS, PayPal, VISA, MasterCard), installment payments up to 12 months, and real-time payment status tracking.
- Full-Service Membership Fee Collection Fully managed membership fee collection service where ClubCollect handles the entire collection process including follow-up on overdue payments, handling member enquiries, data import and processing, and optionally member administration and add-ons. Premium service with additional fees on top of the subscription.
- Member Area (Ledenportaal) Self-service portal giving members easy access to payments, data, club news, and their digital membership card.
- Tickets (with Ticket Scanner) Event ticketing solution for creating sales pages and tickets, with a ticket scanner app for scanning tickets at venue entry in real time.
- Sell Products Webshop module for organisations to create an online store, add products or services, and sell them online.
- Crowdfunding Online donation and crowdfunding module for raising money for organisational causes through campaigns with built-in payment collection.
- Invoice Sponsors Automated sponsor invoice management for creating, sending, and following up on sponsor invoices, enabling organisations to manage sponsor relationships and recurring sponsor commitments.
- ClubCollect Forms Online form builder for collecting data and processing payments. Supports QR codes for easy sharing, free-fill fields, product/payment integration, and real-time response tracking via dashboard. Used for event registrations, donations, and sales.
- Subsidy Module Subsidy request creation feature based on existing invoices, allowing member organisations to generate subsidy applications. Currently includes partnership with Jeugdfonds Sport en Cultuur (Youth Fund for Sports and Culture) with additional subsidy providers planned.
Quantifiable outcome
- Up to 90% time savings on billing tasks through automation
- +4 more outcomes
Companies that use ClubCollect
Customer profileNamed customers11 records
Segments3 records
Ideal customer profiles3 records
ClubCollect technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature7 records
ClubCollect partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core, flagship and minor.
- ClubCollect Payments StichtingcoreA foundation affiliated with NLCollect B.V. (CoC: 61785083) that handles the collection and custody of payments on behalf of member organisations using ClubCollect. Ensures payments are held in third-party escrow and remitted to clubs per agreed terms. Central to the payment processing and financial module of the platform.
- Amazon Web Services (AWS)coreCloud infrastructure provider for ClubCollect's SaaS platform. AWS data centers (EU-based, specifically Dublin, Ireland) host all servers and data. AWS provides the security certifications referenced (ISO 27001/27017/27018, SOC2 Type 1) via Heroku's infrastructure. Data is stored in geographically separate locations within the EU for disaster recovery.
- PAY (Payment Services Provider)corePayment service provider managing the third-party escrow account (derdengeldenrekening) for all payments processed through ClubCollect. All online payments are processed exclusively through PCI-DSS certified PSPs.
- KNLTB (Royal Dutch Lawn Tennis Association)flagshipStrategic partnership with the KNLTB tennis federation for integrated billing and member administration. ClubCollect provides a dedicated KNLTB invoicing module that integrates with KNLTB.Club. Multiple webinars have been hosted specifically for KNLTB member clubs, and a dedicated KNLTB pricing and features page exists.
- Jeugdfonds Sport en CultuurminorSubsidy provider for youth sports and culture in the Netherlands. ClubCollect has created a subsidy request feature based on existing invoices, allowing member organisations to generate subsidy applications for this fund. Additional subsidy providers are planned to be added.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
ClubCollect competitors and assessment
Company assessmentDirect peers
- Join It: Modern, self-serve membership management platform for clubs and small associations — comparable to ClubCollect on the self-serve onboarding and recurring-fee collection stack.
- Spond: Nordic-origin sports team and club management app with member fees, events, and communication — a regional direct peer to ClubCollect in the amateur sports-club vertical.
- Wild Apricot: Membership-management SaaS purpose-built for clubs, associations, and member-based nonprofits — overlapping directly with ClubCollect's core customer segments on the membership-administration, billing, and event/ticketing side.
- MyClub: Sports-club management software for European amateur clubs offering member administration, payments, and communication — comparable to ClubCollect's core member-based organisation focus.
- MemberClicks: Association management software for small-staff member-based organisations, covering membership, events, invoicing, and email — directly comparable to ClubCollect's ClubBase and invoicing modules for SMB associations.
- SportMember: Dutch sports-club management platform serving member administration, communication, and collections — overlapping with ClubCollect in the Dutch sports-club segment.
Broad incumbents
- TeamSnap: US-origin team and club management platform with member administration, payments, and communication — comparable to ClubCollect in the amateur sports vertical from a different geographic base.
- Mollie: Pan-European payment service provider whose recurring and donation APIs overlap with ClubCollect's payment-rails layer and could disintermediate transaction-fee revenue over time.
- MoneyBird: Leading Dutch invoicing and accounting SaaS that competes with ClubCollect's invoicing/payments module for SMB customers, but lacks ClubCollect's vertical club/association depth.
- e-Boekhouden (Exact): Established Dutch accounting/invoicing SaaS from Exact, broadly comparable to ClubCollect on billing features but serving a horizontal SMB market rather than member-based organisations specifically.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ClubCollect social profiles
Digital presenceClubCollect compliance and trust
Trust signalCompliance6 records
ClubCollect financial estimates
Financial estimateRevenue estimate
Valuation estimate
ClubCollect leadership team
Management profileNumber of profiles
Profiles5 records
ClubCollect subsidiaries and ownership
Company hierarchySubsidiaries1 record
ClubCollect funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ClubCollect M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ClubCollect
What does ClubCollect do?
ClubCollect is a SaaS platform that automates membership fee collection and member administration for clubs, associations, federations, and other member-based organisations ranging from 10 to 1 million members. It combines automated invoicing, payment reminders, multi-method payment processing (iDEAL, SEPA, Bancontact, PayPal, cards), a member administration system (ClubBase), sponsor invoicing, event ticketing, online forms, crowdfunding, and a fully managed collection service. The platform is operated by NLCollect B.V., processes over €95M in payments annually, and serves more than 1,700 organisations across the Netherlands, Germany, and Belgium.
Is ClubCollect a public or private company?
ClubCollect is a private company. It is classified as venture growth investor backed and is currently operating.
When was ClubCollect founded?
ClubCollect was founded in 2013. It employs 11 to 50 people.
Where is ClubCollect based?
ClubCollect is headquartered in Manchester, United Kingdom, in the Europe region.
How does ClubCollect make money?
Four revenue lines are on record. SaaS Subscription - Self-Manage is the primary driver. The others are fully Managed Membership Fee Collection, transaction / Payment Processing Fees and installment / Factoring Financing.
Who are ClubCollect's main competitors?
Direct peers on record are Join It, Spond, Wild Apricot, MyClub, MemberClicks and SportMember. Broad incumbents are TeamSnap, Mollie, MoneyBird and e-Boekhouden (Exact).
Does ClubCollect have an API?
Yes. ClubCollect API allows Partners to integrate with the service at a low level to provide necessary information for ClubCollect to carry out invoice collection services. The API documentation covers endpoints for Company, Import, Invoice, Invoice Line, Ticket, Notifications, and Payments. Developer documentation is at docs.clubcollect.com.
What industry is ClubCollect in?
ClubCollect's product category is Club & Association Management Software. Its primary akta.pro industry code is CRAEADAI, Specialty Membership Clubs (Category-Focused). Its NAICS code is 813920 and its SIC code is 7370.