What Vianova does

Vianova spa is an Italian B2B telecommunications and integrated ICT services provider headquartered in Pisa, serving SMB and mid-market enterprises across Italy. The company sells a unified stack combining fixed-line fiber connectivity (up to 1 Gbps), mobile (5G with SIM/eSIM), unified communications and collaboration (UCC with chat, video conferencing, and screen sharing), VMware-based cloud IaaS, Tier IV data center colocation, cybersecurity, hosting, professional email, and an AI chatbot, delivered through wholly-owned subsidiaries (Host spa for hosting, Kalliope srl for the Desk collaboration platform, Qboxmail for mail, and Aksilia srl for compliance services). Its core technology is a proprietary infrastructure layer consisting of three data centers in Pisa, Massarosa, and Turin (255 racks, 1,000 m², 99.995% uptime SLA) connected by a 100 Gbps fiber ring between Pisa and Lucca.

The business model is primarily recurring subscription revenue from telecommunications, UCaaS, cloud IaaS, and bundled cybersecurity services, with usage-based hourly billing on cloud and project-based pricing on enterprise deployments (e.g., Vianova Progetto with dark fiber and dedicated connectivity). Pricing is structured into named service tiers such as Vianova 1.1, 1.5, 6.12, 15.22, and 24.30 for fixed line, plus custom enterprise configurations. Go-to-market combines direct enterprise field sales for larger accounts with an indirect channel of local Italian ICT partners and Managed Service Providers for SMB reach, supported by an e-commerce storefront for self-service SIM purchase. Marketing emphasizes Italian data residency, ISO 27001/9001/22301/14001 and GDPR compliance, and a three-ring customer service response model.

Vianova's customer base is concentrated in Italian mid-market and SMB accounts across food and beverage (Garofalo, Ruffino, Chiurlo), manufacturing (Laminazione Sottile, Hako Italia, Riccoboni, Rinaldi Group), financial services (FinecoBank, Prestiter), hospitality (UNA Hotels MH Matera), energy (IMI-EDN, Energy Wave), and retail. The company has been operating since at least 2006, is privately held as a Società per Azioni with no disclosed external institutional investors or funding rounds, and has grown primarily through 2016 acquisitions of HOST SpA and Qboxmail rather than external capital. Workforce awards (Best Workplaces Italia 2025, 150-499 bracket; Best Workplaces for DEI 2025) suggest a current headcount trajectory into the 150-499 range relative to the 101-250 firmographic baseline.

Name

Vianova

Legal name

Vianova spa

Website

https://vianova.it

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

101–250 employees

Short description

Vianova spa is an Italian B2B telecommunications and integrated ICT services provider selling bundled fixed-line, mobile, UCaaS, cloud IaaS, cybersecurity, and data center services to SMB and mid-market enterprises across Italy through direct sales and a channel partner network.

Ownership category

akta.pro rank

Product category

Business Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)

akta.pro secondary industries

Interconnection-Focused Colocation (IX / Meet-Me-Room Ecosystems) (HDABACAF), Cloud Connectivity & Interconnect (Cloud On-Ramps, IX, Cross-Connects) (HDAIAFAF)

Keywords

• Business telecommunications
• Cloud infrastructure services
• Unified communications
• Data center services
• Managed cybersecurity services

Headquarters

HQ city

Massarosa

HQ country

Italy

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Telecommunications Services: Recurring subscription revenue from integrated voice and data telecommunications services including fixed line and mobile connectivity.
2. UCaaS and Cloud Services: Recurring revenue from unified communications as a service (Desk platform) and cloud IaaS services with hourly billing options.
3. Cybersecurity Services: Bundled cybersecurity services as part of integrated telecommunications packages.
4. Professional Services: Implementation, deployment, and consulting services for enterprise telecommunications and cloud solutions.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Vianova delivers integrated fixed-line and mobile telecommunications, cloud infrastructure (IaaS), unified communications and collaboration (UCC), data center colocation, cybersecurity, business email, hosting, and AI chatbot services to Italian SMBs and mid-market enterprises. The offering is bundled and delivered over Vianova's own proprietary 100 Gbps fiber network and three Tier IV data centers, with services sold via tiered subscriptions, usage-based cloud billing, and project-based enterprise solutions.

Product overview

Vianova is an Italian telecommunications company offering an integrated ICT services portfolio focused on business digital transformation. The platform-plus-modules architecture centers on core connectivity services (Fixed Line, Mobile with 5G, and Unified Communication & Collaboration) combined with cloud infrastructure (Vianova Cloud IaaS, Data Center colocation) and value-added services. Key product lines include Vianova 24.30 and Vianova Progetto (custom project solutions) for enterprises, along with modular add-ons such as Vianova Mail (professional email), Desk (screen sharing), Meeting (video conferencing), VPN, cybersecurity, Drive (cloud storage), and AI-powered Chatbot. The offering is distributed through a partner network and emphasizes all-Italian infrastructure, 99.995% uptime, and three-ring customer service response.

Differentiator

Problem solved

Functional benefit

Products and services

• Rete Fissa (Fixed Line) Professional fixed line telecommunications service providing fiber optic connectivity with speeds up to 1 Gbps downstream and 300 Mbps upstream, with backup options for Italian business customers.
• Vianova Mobile Mobile telecommunications service offering 5G technology with SIM and eSIM management capabilities for business customers.
• Unified Communication & Collaboration (UCC) Cloud-based communication platform combining professional switchboard features with chat, video conferencing, screen sharing, and collaboration tools accessible from smartphones and PCs.
• Vianova Cloud (IaaS) Infrastructure as a Service offering providing virtualized computing resources including CPU, RAM, storage, and networking in redundant Italian data centers, with hourly billing.
• Data Center Tier IV compliant data center facilities in Pisa and Massarosa providing colocation, hosting, and infrastructure services with 99.995% uptime guarantee.
• Cybersecurity Predictive cybersecurity services protecting against phishing, social engineering, malware, and ransomware attacks.
• Hosting Web hosting solutions including shared hosting, dedicated servers, and VPS hosted in Italian data centers.
• Vianova Mail Professional email suite providing business email, calendars, contacts, and activities synchronized across all devices with antivirus, antispam protection, and 8GB storage per mailbox expandable to 100GB.
• Chatbot con AI AI-powered chatbot service for business customer interaction and support automation.
• Desk Screen sharing application developed by Kalliope srl (Vianova Group) allowing users to share their PC screen with others connected to the internet in real-time, supporting up to 25 participants per session.

Quantifiable outcome

• 99.995% uptime SLA
• +1 more outcomes

Named customers18 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Kalliope srlcoreOthersVianova Group company that developed the Desk unified communications platform with screen sharing capabilities. Operates as an internal technology development arm.
• QboxmailcoreOthersVianova Group company providing business email and collaboration services (Mail service) to customers.
• Host spacoreOthersVianova Group company operating the Turin hosting facility. Part of the company's data center infrastructure.
• Aksilia srlminorOthersExternal Data Protection Officer (DPO) service provider for Vianova, ensuring GDPR compliance.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Others

• Italtel: Italian telecom equipment and managed services vendor focused on network transformation, SD-WAN, and managed services for enterprises and operators; thematically related to Vianova's network services and integration capabilities.

Broad incumbents

• Fastweb: Major Italian fixed-line telecom operator (now part of Swisscom) offering fixed, mobile, cloud, and UCaaS to enterprise and consumer customers; overlaps with Vianova on fixed line, UCaaS, and cloud but at significantly greater national scale.
• Vodafone Italia: Major Italian mobile and fixed-line carrier serving consumer and enterprise customers with bundled connectivity, UCaaS, and IoT; comparable to Vianova on mobile and fixed-line offerings for Italian businesses, but at much larger scale.
• TIM (Telecom Italia): Italy's incumbent telecom operator offering fixed, mobile, cloud, and data center services nationwide; the dominant Italian telecom incumbent against which Vianova competes for SMB and mid-market voice/data spend.

Direct peers

• Welcome Italia: Italian B2B telecom and cloud services provider offering fixed line, mobile, cloud, and UCaaS to Italian SMB and mid-market customers; Vianova's website uses the Welcome Italia WordPress theme, indicating likely group-level relationship, and the two are the closest peers in the Italian regional B2B telecom-ICT space.
• Tiscali Italia: Italian challenger telecom offering fixed broadband, mobile, and UCaaS to consumer and SMB customers; directly comparable to Vianova as a smaller-scale Italian alternative to TIM/Fastweb targeting price-sensitive business customers.
• Wildix: Italian-origin UCaaS/collaboration vendor offering cloud PBX, video conferencing, and team collaboration to SMB and mid-market across Europe; directly comparable to Vianova's UCaaS, Desk, and Meeting product lines.
• Seeweb: Italian cloud and hosting provider operating its own data centers, offering IaaS, PaaS, and managed services to Italian SMB and developer customers; closely comparable to Vianova Cloud IaaS and data center operations at the Italian regional scale.
• 3CX: Italian-origin (now global) UCaaS and PBX vendor offering cloud-based unified communications to SMB and enterprise; directly comparable to Vianova's Desk, Meeting, and UCaaS product lines.
• Aruba S.p.A. Italy's largest cloud and data center operator, offering hosting, cloud IaaS, colocation, email, and connectivity to Italian businesses and consumers; directly comparable to Vianova on cloud IaaS, hosting, colocation, and Italian data sovereignty positioning.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks4 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/vianovaofficial
• Xx.com/VianovaOfficial
• Facebookfacebook.com/VianovaOfficial

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vianova