POLAVIS
POLAVIS GmbH is a Berlin-based software company that builds and operates a FHIR-integrated patient portal and emerging hospital orchestration platform for German hospitals, serving more than 50 facilities via subscription licensing and module-based add-ons including AI-assisted telephony, self-check-in, and tumor board collaboration.
- Company typePrivate
- Founded2015
- HeadquartersBerlin, Germany
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What POLAVIS does
POLAVIS GmbH is a Berlin-based, privately held software company founded in 2015 as a spin-off from a healthcare-focused management consulting firm. The company develops and operates the POLAVIS Patientenportal, a patient portal and emerging hospital orchestration platform (Krankenhaus-Orchestrierungsplattform, KOP) built on web technologies and integrated with German hospital information systems (KIS) via FHIR standards and open APIs. Its product suite covers the full patient journey — pre-admission, admission (Aufnahmetag self-check-in and queuing), in-treatment (treatment pathways, length-of-stay management, Tumorboard video collaboration), and discharge/aftercare (IPO-Portal, Recare and VP Verbund Pflegehilfe integrations) — supplemented by a recently launched KI-Telefonassistent (AI phone assistant) for automated inbound call handling.
The company serves more than 50 German hospitals and healthcare providers, including university medical centers (Mannheim, Ulm, Würzburg, Münster, Rostock), large hospital groups (GFO, RBK, kbo, Gesundheit Nordhessen), and specialized facilities. POLAVIS generates revenue through subscription-based licensing of the portal platform and related modules, plus implementation and project services, with pricing tailored per hospital and not publicly disclosed. It maintains a sales-led, enterprise field-sales motion targeting German hospital management, IT, and clinical leadership, supported by content marketing (POLAVIS Magazine, 200+ articles over 10 years), the annual DMEA trade fair, LinkedIn, and industry PR.
The company has three managing directors (Farid Kanbari, Stephan Grunwald, Dr. Manuel Iserloh), a head of PR (Julian Herrmann), 11–50 employees, and no recorded external funding rounds or institutional investors. It has ranked among the top 3 healthcare consulting firms in Statista/brand eins for 10 consecutive years and is actively positioned around the German KHZG and KHVVG regulatory frameworks to capture hospital digitalization demand.
POLAVIS firmographics
Firmographics- Name
- POLAVIS
- Legal name
- POLAVIS GmbH
- Website
- https://polavis.de
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- POLAVIS GmbH is a Berlin-based software company that builds and operates a FHIR-integrated patient portal and emerging hospital orchestration platform for German hospitals, serving more than 50 facilities via subscription licensing and module-based add-ons including AI-assisted telephony, self-check-in, and tumor board collaboration.
- Ownership category
- akta.pro rank
POLAVIS industry classification
Industry- Product category
- Healthcare IT - Hospital Patient Portal Software
- NAICS
- Computer Systems Design and Related Services (5415)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)
- akta.pro secondary industry
- Post-Acute & Transitional Care Virtual Platforms (SNF/home health coordination) (HLALABAG)
Keywords
Where POLAVIS is headquartered
LocationHeadquarters
- HQ city
- Berlin
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
POLAVIS business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Patient Portal Software: POLAVIS generates revenue through licensing their patient portal platform to hospitals and healthcare providers. The software is deployed as a solution that integrates with existing hospital information systems (KIS). Revenue is recurring in nature as hospitals pay for ongoing platform usage, implementation support, and maintenance.
Go-to-market motion2 records
Distribution channels1 record
Marketing channels5 records
POLAVIS product offering
Product offeringCore offering
POLAVIS develops and licenses a modular patient portal platform (POLAVIS Patientenportal) for German hospitals and healthcare providers, covering the full patient journey from pre-admission through treatment, discharge, and cross-sector aftercare. The platform integrates with hospital information systems (KIS) via FHIR standards and open APIs, and is complemented by dedicated modules for self-check-in (Aufnahmetag), AI-powered telephone handling (KI-Telefonassistent), tumor board video collaboration, and inpatient/outpatient coordination (IPO-Portal). Implementation services and project management are bundled into the offering, with a typical go-live timeline of three months.
Product overview
POLAVIS offers a modular patient portal platform with the POLAVIS Patientenportal as the core product, supplemented by specialized modules including POLAVIS Aufnahmetag (digital admission/self-check-in), KI-Telefonassistent (AI telephone assistant), Tumorboard (video collaboration), IPO-Portal (inpatient/outpatient coordination), and the emerging Krankenhaus-Orchestrierungsplattform (hospital orchestration platform). The platform is designed for hospitals and healthcare providers to digitize the entire patient journey, from pre-admission through treatment to discharge and cross-sector aftercare, with integrations into hospital information systems (KIS) and third-party services.
Differentiator
Problem solved
Functional benefit
Brands
- POLAVIS Patientenportal: Core patient portal platform for hospitals enabling digital patient communication, admission, and treatment management.
- KI-Telefonassistent
- Aufnahmetag
- Tumorboard
- IPO-Portal
Products and services
- POLAVIS Patientenportal A digital patient portal platform for hospitals that manages the full 360-degree patient journey from pre-admission through treatment, discharge, and cross-sector aftercare. It integrates with hospital information systems (KIS) via FHIR and open APIs, supports KHZG/KHVVG funding requirements, enables process digitization, patient communication, appointment scheduling, treatment pathway management, and discharge coordination. Sold to German hospitals and healthcare providers.
- POLAVIS Aufnahmetag A digital admission day solution that integrates self-check-in via kiosk devices and a digital queuing/call system into the patient portal, enabling patients to register independently on admission day and be guided to treatment rooms while actively steering patient flows. Sold to hospitals as a complement to the core Patientenportal.
- KI-Telefonassistent An AI-powered telephone assistant integrated into the POLAVIS patient portal that uses large language models to provide automated call reception, conversation guidance, and process steering for hospital inbound calls, with 24/7 availability. Targeted at hospitals seeking to reduce telephone handling burden on staff.
- Tumorboard A video collaboration and expert communication solution for tumor boards and multidisciplinary team meetings, integrated into the POLAVIS patient portal via Zoom (on-premise). Enables internal and external physicians to conduct video conferences and telemonitoring sessions as part of cancer care coordination.
- IPO-Portal A portal module within the POLAVIS product portfolio that provides functionality for inpatient and outpatient (IPO) care coordination, supporting Medical Care Centers (MVZ) and other providers that bridge hospital and ambulatory care.
- Krankenhaus-Orchestrierungsplattform (KOP) An evolved form of the POLAVIS patient portal positioned as a hospital orchestration platform that bundles individual and specialty solutions into an integrated system connecting people, processes, and data. Enables real-time responses to changes, automated action triggering, care pathway management, resource planning, and regional coordination across the hospital.
Quantifiable outcome
- Portal implementation within 3 months for hospitals switching providers
- +1 more outcomes
Companies that use POLAVIS
Customer profileNamed customers20 records
Segments2 records
Ideal customer profiles2 records
POLAVIS technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability5 records
Feature7 records
POLAVIS partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and supporting.
- Cerner i.s.h.med Solution MembercorePartnership for deep integration with i.s.h.med KIS system used by large hospitals and university medical centers. POLAVIS has achieved solution member status, enabling future-oriented integration using FHIR standards.
- Deutsche Telekom Clinical SolutionscoreIntegration partnership with iMedOne KIS from Deutsche Telekom, which is designed as an open platform allowing customized integration between KIS and patient portal for future-proof connection of internal and external hospital operations.
- Recare GmbHcoreTechnology partnership for optimal discharge management. Recare provides a SaaS platform for efficient patient discharge and transition processes when patients need further care after hospitalization.
- Zoom Video CommunicationssupportingIntegration for video conferencing and telemonitoring to support tumor boards and live expert communication between internal and external physicians. Implemented via on-premise installation integrated into the POLAVIS patient portal.
- Archkomm GmbH (VIRTUAL TWINS)supportingIntegration of SmartMaps from VIRTUAL TWINS product family enabling intuitive orientation in clinics through interactive 3D maps that provide patients and visitors with reliable navigation paths.
- eKiosk GmbHsupportingPartnership for kiosk devices used for self-check-in. eKiosk devices have been used across industries for many years, with configurations tailored to POLAVIS patient portal specifications.
- sharemagazines GmbHsupportingDigital access to popular newspapers and magazines from around the world, available via patients' own mobile devices or provided devices. Solution is hygienic and sustainable.
- Thieme CompliancesupportingIntegration of informed consent forms from Thieme via E-ConsentPro directly into the patient portal, creating a continuous user journey and reducing workload for hospital physicians.
- nubedian GmbHsupportingSolutions for searching for post-treatment providers and internal social service documentation support, helping clinics optimize documentation and processes through continuous patient visibility.
- VP Verbund Pflegehilfe GmbH / Entlass-ManagercoreDischarge management platform connecting over 35,000 outpatient care services, fully inpatient facilities, and rehabilitation clinics across Germany.
- Catchup ApplicationssupportingLive navigation within the patient portal with more detail than Google Maps, providing individual route guidance when infrastructure supports it.
Scale indicators4 records
Recent moves7 records
Expansion highlights5 records
POLAVIS competitors and assessment
Company assessmentBroad incumbents
- Cerner (Oracle Health): Cerner, now Oracle Health, is a global EHR and patient engagement vendor whose i.s.h.med KIS is deployed at many large German hospitals and university medical centers; it competes indirectly with POLAVIS through its own patient portal capabilities.
- i-SOLUTIONS Health: i-SOLUTIONS Health (acquired by ALSO Group) provides the ClinicCentre KIS and related clinical solutions to German hospitals, making it a broad incumbent competitor in the patient portal and care management layer.
- Meierhofer (CompuGroup Medical): Meierhofer, now part of CompuGroup Medical, provides the M-KIS hospital information system used by many German hospitals; as an incumbent KIS vendor it competes with POLAVIS for the patient portal and care coordination layer on top of the EHR.
- Dedalus: Dedalus is a major European healthcare IT vendor with deep KIS and clinical application footprint across German-speaking hospitals, offering overlapping patient portal and care coordination capabilities as part of a broader suite.
- Epic Systems: Epic is a leading global EHR vendor with comprehensive patient portal (MyChart) functionality; while not yet deeply embedded in Germany, it represents a strategic competitive threat if German university hospitals standardize on it.
- CompuGroup Medical: CompuGroup Medical is one of the largest European healthcare software groups, bundling KIS, practice and patient-facing solutions across Germany; its scale and integrated portfolio position it as a broader incumbent versus POLAVIS's focused patient portal offering.
Regional players
- Doctolib: Doctolib is a leading European patient-facing scheduling and telehealth platform with a strong German presence; though primarily focused on outpatient practices, it increasingly targets hospital workflows and overlaps with POLAVIS on patient access and communication.
Direct peers
- m.Doc: m.Doc is a German vendor of patient portals and digital health platforms for hospitals, competing head-to-head with POLAVIS in the same German provider market with similar patient journey and KIS integration capabilities.
- samedi: samedi provides patient-facing appointment booking, digital intake and care coordination software to German hospitals and clinics, competing in the same provider-integrated patient portal category as POLAVIS.
- ID Information und Dokumentation im Gesundheitswesen (ID GmbH): ID GmbH is a long-standing Berlin-based provider of patient portals and clinical documentation solutions for German hospitals and clinics, overlapping directly with POLAVIS's core Patientenportal offering.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
POLAVIS social profiles
Digital presencePOLAVIS financial estimates
Financial estimateRevenue estimate
Valuation estimate
POLAVIS leadership team
Management profileNumber of profiles
Profiles4 records
POLAVIS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
POLAVIS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about POLAVIS
What does POLAVIS do?
POLAVIS develops and licenses a modular patient portal platform (POLAVIS Patientenportal) for German hospitals and healthcare providers, covering the full patient journey from pre-admission through treatment, discharge, and cross-sector aftercare. The platform integrates with hospital information systems (KIS) via FHIR standards and open APIs, and is complemented by dedicated modules for self-check-in (Aufnahmetag), AI-powered telephone handling (KI-Telefonassistent), tumor board video collaboration, and inpatient/outpatient coordination (IPO-Portal). Implementation services and project management are bundled into the offering, with a typical go-live timeline of three months.
Is POLAVIS a public or private company?
POLAVIS is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was POLAVIS founded?
POLAVIS was founded in 2015. It employs 11 to 50 people.
Where is POLAVIS based?
POLAVIS is headquartered in Berlin, Germany, in the Europe region.
How does POLAVIS make money?
One revenue line is on record: patient Portal Software.
Who are POLAVIS's main competitors?
Broad incumbents on record are Cerner (Oracle Health), i-SOLUTIONS Health, Meierhofer (CompuGroup Medical), Dedalus, Epic Systems and CompuGroup Medical. Doctolib is listed as a regional player. Direct peers are m.Doc, samedi and ID Information und Dokumentation im Gesundheitswesen (ID GmbH).
Does POLAVIS have an API?
No public API is recorded for POLAVIS.
What industry is POLAVIS in?
POLAVIS's product category is Healthcare IT - Hospital Patient Portal Software. Its primary akta.pro industry code is HLACAHAD, Care Management & Coordination Platforms (case/disease management workflows), with a secondary code of HLALABAG, Post-Acute & Transitional Care Virtual Platforms (SNF/home health coordination). Its NAICS code is 5415 and its SIC code is 7372.