Revcord

What Revcord does

Revcord (legal entity Stonehenge Properties, Ltd.) is a Houston, Texas-headquartered software company founded in 2008 by Charles "Trey" Schwarz that builds multimedia communication recording and analytics platforms primarily for public safety agencies — including 911/PSAPs (Public Safety Answering Points), emergency communications centers, and related government entities across the United States and Canada. The company serves more than 1,500 PSAP customers through a dealer-first go-to-market model with Silver, Gold, and Platinum tier partners handling sales, implementation, and support.

The core product is the Multimedia Recording System (MMS), a multimedia capture and storage platform that records radio, telephone, screen, and NG9-1-1 communications with chain-of-custody integrity and a proprietary encrypted DSF recording format. In 2026, Revcord launched its ReVI (Revcord Voice Intelligence) AI analytics platform, which runs a proprietary closed AI model on dedicated GPU infrastructure (496 GB VRAM across five GPU hosts) to deliver transcription, redaction, quality assurance, sentiment analysis, and natural-language search without reliance on third-party AI providers. Adjacent products include RevSync+ (a bridge that ingests data from competitors' recording systems such as NICE, Verint, and Eventide to enable AI analytics on legacy installs), RevCell (mobile capture), and RevAgent (workstation capture). The platform integrates with more than 80 radio, CAD, and NG9-1-1 systems, with the January 2026 release of MMS 13.1 adding Zoom, Zetron LRDI, and RapidSOS connectors.

Revenue is generated through a combination of hardware (recording appliances), software licenses, cloud subscriptions, and professional services, with the dealer-first channel capturing most customer-facing economics. Revcord's products carry certifications across public safety and enterprise compliance frameworks, including SOC 2 Type II, FIPS-validated encryption, CJIS, HIPAA, PCI, NIST 800-171/53, and NENA i3. The company has operated self-funded for over 17 years without external capital, suggesting a cash-generative base supporting ongoing product reinvestment.

Name

Revcord

Legal name

Stonehenge Properties, Ltd.

Website

https://revcord.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

51–100 employees

Short description

Revcord builds multimedia communication recording and AI analytics software for public safety agencies, serving over 1,500 PSAPs across the US and Canada through a dealer-first distribution model, with proprietary hardware appliances, cloud platforms, and a closed AI engine.

Ownership category

akta.pro rank

Product category

Public Safety Communication Recording Software

NAICS

Other Sound Recording Industries (512290), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Sound Recording Studios (512240)

SIC

Computer Communications Equipment (3576), Radiotelephone Communications (4812), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Voice Cloning, Dubbing & Audio Generative Media (HDAAAFAK)

akta.pro secondary industries

Audio Editing, Restoration & Mastering Software (MPAIAIAH), Pro Audio Equipment (Mics, Interfaces, Mixers, Studio Monitors) (MPAIAJAB)

Keywords

• Communication recording systems
• Public safety analytics
• Multimedia logging platform
• Compliance recording software
• AI transcription services

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations, Supply Chain

Revenue model

1. Hardware Sales: High-margin hardware revenue from MCM (compact logger, 8-24 channels), MCS (standard rackmount, 8-200+ channels), MCS+ (high-density, 500+ channels), gateways, cabling kits, and redundant hardware pairs. Dealers earn high margins on all hardware sales.
2. Software Licensing: Dealers earn margins on software licensing including MMS platform, ReVI AI, screen recording, NG9-1-1 modules, radio modules, CAD plugins, RevStream, and RevShield. Licensed by user, channel, monthly usage, or unlimited transcription options.
3. Cloud Services: Recurring revenue from RevSync cloud sync and storage, RevSync+ AI for third-party loggers (usage-based hours processed), cloud retention tiers, AI consumption fees, and cloud playback. Five-year cloud redundancy standard.
4. Annual Maintenance & Support: 100% of maintenance and support revenue goes to dealers. Includes annual MMS maintenance, AI maintenance, RevShield, admin support, and cloud monitoring services. Creates compound recurring revenue year after year.
5. Professional Services: Dealers generate 100% of professional services revenue including installations, integrations, migrations, radio setup, CAD setup, NG9-1-1 deployments, training, and custom configuration.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Revcord sells a multimedia communication recording and AI analytics platform centered on its MMS (Multimedia Recording System) core logger, which captures voice, VoIP/SIP/SIPREC, radio, CAD, NG9-1-1, screen, and analog/digital sources. It is augmented by ReVI, a proprietary closed AI engine that performs transcription, redaction, QA scoring, FOIA automation, and NLP search, plus companion offerings including RevSync/RevSync+ cloud sync, RevStream failover, RevShield monitoring, RevAgent screen capture, RevView web playback, RevCell mobile recording, and MCM/MCS/MCS+ hardware loggers.

Product overview

Revcord is a dealer-first communication logging and AI analytics platform for public safety, government, and enterprise environments. The platform consists of MMS as the core multimodal recording platform, augmented by AI through ReVI, cloud sync via RevSync and RevSync+, high availability through RevStream, monitoring via RevShield, workstation capture with RevAgent, web playback via RevView, and mobile recording via RevCell. Hardware options include the MCM compact logger, MCS standard rackmount logger, and MCS+ high-density enterprise recorder. The platform captures voice, radio, text, screen capture, metadata, CAD events, NG9-1-1 events, and supports incident reconstruction within a secure, closed AI environment.

Differentiator

Problem solved

Functional benefit

Products and services

• ReVI (Revcord Voice Intelligence) Revcord's proprietary closed AI engine for emergency communications centers and regulated enterprises, providing automated transcription, redaction, QA scoring, FOIA automation, sentiment analysis, and NLP search. All AI processing occurs internally with no external cloud AI exposure, ensuring sensitive PSAP and government data never leaves controlled infrastructure.
• MMS (Multimedia Recording System) The unified core platform for complete communication recording supporting all telephony, VoIP, SIPREC, analog, digital, and radio sources plus screen recording. Provides dashboard, live monitor, search, instant recall, incident/playlist builder, QA, reports, and role-based access control.
• RevSync Secure cloud synchronization engine that brings remote playback, redundancy, continuity, and AI capabilities to Revcord deployments. Enables two-way sync, browser-based access without VPN, disaster continuity mode, and ReVI AI enablement.
• RevSync+ AI bridge solution that enables ReVI AI, cloud playback, and modern workflows for agencies using non-Revcord loggers. Ingest recordings from NICE, Eventide, Exacom, HigherGround, VoicePrint, Verint, Dictaphone, SmartRecorder, and WAV/MP3 archives without replacing existing infrastructure.
• RevStream High-availability redundancy solution providing real-time dual-logger mirroring with automatic failover. Ensures zero-call-loss recording across all channel types including analog, digital, VoIP, SIPREC, radio, and screen capture.
• RevShield Comprehensive system monitoring, alerting, and protection suite including RevWatch (cloud-based multi-site monitoring, alerts, ticketing, and secure remote support) and RevGuard (onsite protection, local monitoring, and process health). Zero inbound ports architecture.
• RevAgent Secure workstation client for screen recording (1-6 monitors), metadata tagging, softphone integration, and event triggers. Synchronizes video with audio for training, supervisor review, internal affairs, and investigations.
• RevView Browser-based playback and investigation portal providing secure access to calls, radio transmissions, screen recordings, transcripts, redactions, metadata, and incidents in a synchronized timeline interface. Includes FOIA and public records portal functionality.
• RevCell Android-based mobile recording application for field operations. Captures cellular calls, VoIP app calls, push-to-talk communications with GPS location tagging, field metadata, photos/videos, and instant sync to MMS and RevSync.
• MCM (Compact Logger) Small-footprint recording appliance ideal for small PSAPs, backup recorders, mobile command centers, and single-agency deployments. Supports 8-24 channels with SSD storage and encrypted DSF format.
• MCS (Standard Rackmount Logger) Flexible 1U or 2U rackmount recorder suitable for medium-size PSAPs and multi-agency operations. Supports 8-200+ channels with RAID storage, redundant NICs, and power fail protection.
• MCS+ (High-Density Logger) High-density enterprise recorder for high-volume PSAPs, regional ECCs, and radio-heavy environments. Supports up to 500+ channels with redundant power, large RAID arrays, and high-performance processing.
• Revcord Gateways FXO/FXS/SIP gateways for connecting analog and digital telephony systems to Revcord recorders, plus cabling kits, 66-block interfaces, and power modules.

Quantifiable outcome

• FOIA response time reduced by 90%
• +3 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration44 records

AI capability10 records

Feature7 records

Partnerships

23 partnerships are on record, tiered core.

• Sound CommunicationscoreChannel Partner/ Reseller/ DistributorAuthorized technology partner and certified dealer reselling Revcord solutions. Part of the dealer-first distribution network providing local sales, installation, and support services.
• VistacomcoreChannel Partner/ Reseller/ DistributorAuthorized technology partner and certified dealer reselling Revcord solutions. Provides local presence and support for customers in their region.
• Interaction Insight CorporationcoreChannel Partner/ Reseller/ DistributorAuthorized technology partner and certified dealer providing Revcord sales, integration, and support services.
• Northland and CompaniescoreChannel Partner/ Reseller/ DistributorAuthorized technology partner and certified dealer offering Revcord solutions with regional expertise and support.
• Quality Recording SolutionscoreChannel Partner/ Reseller/ DistributorAuthorized technology partner and certified dealer providing Revcord product sales and implementation services.
• VestacoreTechnology or IntegrationNG9-1-1 call handling system integration. Revcord captures SIPREC call media, routing information, caller location, and metadata from Vesta environments for compliance recording and AI processing.
• SolacomcoreTechnology or IntegrationNG9-1-1 call handling system integration. Revcord provides complete recording and metadata capture for Solacom NG9-1-1 environments.
• RapidSOScoreTechnology or IntegrationReal-time API-driven data access integration. Revcord MMS 13.1 includes RapidSOS integration upgrade for enhanced location data and emergency information in incident reconstruction.
• IntradocoreTechnology or IntegrationNG9-1-1 service provider integration. Revcord captures text-to-911, RTT, and multimedia data from Intrado environments.
• ZetroncoreTechnology or IntegrationNG9-1-1 and dispatch console integration. New Zoom and Zetron LRDI integrations added in MMS 13.1 release for enhanced call capture.
• Motorola SolutionscoreTechnology or IntegrationRadio system integration including Motorola AIS, MCC 7500, VPM, and PremierOne CAD. Complete talkgroup, unit ID, emergency keyup, and console event capture for Motorola radio ecosystems.
• HarriscoreTechnology or IntegrationRadio system integration for Harris P25 and digital radio networks. Metadata capture includes talkgroup, unit ID, and radio events.
• TaitcoreTechnology or IntegrationRadio system integration for Tait digital radio networks supporting P25, talkgroup logging, and unit ID metadata.
• AvteccoreTechnology or IntegrationConsole integration for Avtec Scout dispatch console. Supports console operator capture, channel designation, and synchronized playback with phone and CAD.
• TelexcoreTechnology or IntegrationConsole integration for Telex C-Soft dispatch console. Complete radio recording with console operator metadata capture.
• Hexagon (Safety, Infrastructure, AEC)coreTechnology or IntegrationCAD (Computer-Aided Dispatch) integration. Revcord synchronizes CAD events including incident ID, call type, location, unit status, notes, and disposition with audio and radio recordings.
• CentralSquarecoreTechnology or IntegrationCAD system integration for public safety CAD workflows. Captures CAD events and metadata synchronized with communication recordings.
• Mark43coreTechnology or IntegrationCAD integration for Mark43 public safety platform. Provides incident correlation and timeline alignment with Revcord recording and AI outputs.
• Tyler Technologies (Spillman)coreTechnology or IntegrationCAD integration for Tyler/Spillman public safety CAD systems. Captures incident data, unit statuses, and disposition codes synchronized with Revcord recordings.
• Microsoft Teams PhonecoreTechnology or IntegrationCloud PBX telephony integration. Unified call recording, compliance capture, and AI analytics for Microsoft Teams Phone environments.
• Webex CallingcoreTechnology or IntegrationCloud PBX telephony integration. Complete call recording and analytics for Webex Calling users with Revcord unified platform.
• Zoom PhonecoreTechnology or IntegrationCloud PBX telephony integration. Unified recording and AI-powered analytics for Zoom Phone deployments.
• TRG (Tier 4 Datacenter)coreOthersPhysical datacenter provider. Revcord owns and operates its RevColo cloud infrastructure inside TRG's tier 4 facility in Houston. TRG provides physical perimeter (power, cooling, physical access control, carrier-neutral network) while Revcord controls everything from firewall inward.

Scale indicators6 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• NICE: NICE is the largest direct competitor in public safety and enterprise call recording/analytics, offering NICE Inform for 911/ECCs and broader compliance recording suites. Highly comparable to Revcord on customer base, product surface area (voice, radio, screen, analytics), and go-to-market targeting regulated environments, but with substantially broader portfolio and R&D resources.
• Verint: Verint's communications recording and analytics platform directly competes with Revcord across public safety, financial compliance, and enterprise segments. Verint is explicitly listed as a third-party logger that RevSync+ ingests from, confirming direct competitive overlap. Comparable on AI-driven quality monitoring and compliance workflows.
• Eventide: Eventide is a long-standing voice and radio recording vendor serving public safety, transportation, and utilities. RevSync+ specifically ingests Eventide recordings, confirming they compete for the same PSAP and radio-logging buyers. Direct overlap on hardware loggers and radio capture.
• Exacom: Exacom provides multimedia recording solutions for public safety (PSAPs, ECCs), government, and healthcare — overlapping customer base and product surface area with Revcord's MMS platform. Listed as an ingestion source for RevSync+. Direct competitor in 911/NG9-1-1 capture.
• Intrado: Intrado is a major NG9-1-1 call-handling and infrastructure provider and a Revcord integration partner. While Intrado is broader (network, location, call handling), it competes in adjacent NG9-1-1 capture and routing — overlapping with Revcord's SIPREC capture and i3-compliant workflows at the same PSAP customers.
• HigherGround: HigherGround provides call recording and incident reconstruction solutions for public safety, 911, and dispatch. Listed as a third-party ingestion source for RevSync+, confirming direct overlap on multimodal recording and incident reconstruction for PSAPs and ECCs.

Broad incumbents

• Motorola Solutions: Motorola Solutions is a broad incumbent across public safety communications (radio, CAD, command center). Revcord integrates with Motorola's ecosystem (AIS, MCC 7500, VPM, PremierOne CAD), but Motorola's CommandCentral suite increasingly bundles recording and analytics — making it both a partner and a broad competitive threat at the same enterprise buyers.
• CentralSquare: CentralSquare provides public safety software suites (CAD, records, mobile) for PSAPs and law enforcement. Revcord integrates with CentralSquare CAD for incident correlation, but CentralSquare's broader portfolio gives it incumbent reach across the same PSAP buyer — making it a competitor at the platform level and a partner at the integration level.
• Hexagon Safety, Infrastructure & Geospatial: Hexagon provides CAD (HxGN OnCall) and incident management solutions for public safety. Revcord integrates with Hexagon CAD for synchronized audio/video/CAD replay, but Hexagon's expanding public-safety software portfolio makes it a broader incumbent competing for the same PSAP modernization dollars.

Emerging players

• Zetron: Zetron provides NG9-1-1 call handling and dispatch console solutions. Revcord integrates with Zetron MAX call handling and Zetron LRDI dispatch (added in MMS 13.1), but Zetron's expanding recording capabilities position it as an emerging competitive threat at the same PSAP customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/REVCORD
• Facebookfacebook.com/RevcordUSA
• LinkedInlinkedin.com/company/revcord

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Revcord