Evolve Technologies
Evolve Technologies is an Australian managed IT services provider headquartered in Southport, Queensland, delivering recurring IT management, cloud hosting, hosted phone, Microsoft 365, security, and hardware procurement to SMBs across South East Queensland and Sydney.
- Company typePrivate
- Founded2008
- HeadquartersSouthport, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Evolve Technologies does
Evolve Technologies Pty Ltd is an Australian managed IT services provider headquartered in Southport, Queensland (Gold Coast), with additional offices in Toowoomba, Brisbane, and Sydney. The firm operates under that trade name since 2008 following a rebrand from F&J Professional Computer Services, originally founded in 1993 by Brian Ford. It is privately held and leadership-owned under CEO Jay McDonald, with no disclosed external institutional or private equity investors. Headcount is approximately 15-20 staff, placing it in the small regional MSP segment.
The core product is a bundled managed IT services subscription covering systems monitoring, data security, troubleshooting, and disaster recovery, delivered through both remote support (screenconnect platform) and on-site field service across four physical offices. Adjacent revenue streams include hosted virtual PBX phone systems, Microsoft 365 management, multi-cloud hosting (Microsoft Azure, Amazon Web Services, and custom data centre), managed print, business-grade internet connectivity, hardware procurement, and an IT finance product that converts capital expenditure into monthly payments. The technology stack is partner-built rather than proprietary, drawing on Microsoft 365/Azure, Sophos endpoint and XGS firewall, Cisco networking, StorageCraft and Veeam for backup, Lenovo for servers, and VMware for virtualisation, with AdminDroid used for M365 reporting.
The business model is recurring monthly managed service subscriptions sized to client budget and operational need, supplemented by one-time hardware sales and a finance margin stream. Customers are predominantly South East Queensland SMBs and mid-market accounts across verticals including healthcare (Pindara Private Hospital since 1998), hospitality (Burleigh Golf Club, Three Balls Red), legal (DonLaw national firm, multi-state), retail (Rhythm Livin), and real estate (Newlands). Go-to-market is enterprise field sales via direct engagement with business owners and IT managers, with no disclosed channel partners or external sales infrastructure. Geographic reach is concentrated in Queensland with NSW incursion via the Sydney office, and remote support extends nationally.
Evolve Technologies firmographics
Firmographics- Name
- Evolve Technologies
- Legal name
- Evolve Technologies Pty Ltd
- Website
- https://evolvetech.com.au
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Evolve Technologies is an Australian managed IT services provider headquartered in Southport, Queensland, delivering recurring IT management, cloud hosting, hosted phone, Microsoft 365, security, and hardware procurement to SMBs across South East Queensland and Sydney.
- Ownership category
- akta.pro rank
Evolve Technologies industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Other Computer Related Services (541519)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Computer Communications Equipment (3576)
- akta.pro primary industry
- Legacy Modernization & Application Rationalization (BPAEAAAG)
- akta.pro secondary industries
- Cloud Application Modernization & Refactoring (BPAEACAC), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF), Hybrid Cloud Migration, Modernization & Integration (HDABAMAH)
Keywords
Where Evolve Technologies is headquartered
LocationHeadquarters
- HQ city
- Southport
- HQ country
- Australia
- HQ region
- Oceania
Offices4 records
Markets served
Evolve Technologies business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring monthly fees for comprehensive IT management including systems monitoring, data security, troubleshooting, disaster recovery. Bundled services at fixed monthly pricing.
- Managed Services Model: Fixed monthly fee covering remote services, mobile support, alternate email support for IT issues. Includes 24/7 emergency service for after-hours support.
- IT Finance: Financing solutions for IT capital expenditure including hardware, software, licensing, and labour. Flexible and cost-effective payment options.
- IT Financing: Finance options for all IT capital expenditure bundled into regular payments.
- Hardware Sales: Sale of business-grade PCs, laptops, commercial network and wireless equipment, Lenovo servers, printers and peripherals. One-time sales with potential for maintenance contracts.
- Managed Print Services: Complete print solution including supply, installation, and consumables. Typically bundled into predictable monthly costs with print tracking.
- Cloud Hosting Services: Cloud infrastructure hosting on Microsoft Azure, Amazon Web Services, or custom data centre solutions. Flexible monthly subscriptions replacing capital costs.
- Hosted Phone Services: Virtual PBX and hosted phone system services with monthly subscriptions covering handsets, porting, features, and automation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services with fixed monthly fee |
| Subscription | Monthly | Managed Print Services |
| Unit Pricing | Pay-as-you-go | Hardware Sales |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels3 records
Evolve Technologies product offering
Product offeringCore offering
Evolve Technologies provides managed IT services for small and medium businesses across South East Queensland, covering systems monitoring, data security, troubleshooting, and disaster recovery on a fixed monthly fee model. The portfolio is supplemented by cloud phone systems, hardware procurement, managed print, business-grade internet, Microsoft 365, offsite backups, cloud hosting on Azure/AWS/custom data centres, and IT financing options.
Product overview
Evolve Technologies is a managed IT services provider offering a portfolio of interrelated services centred on a core Managed IT Services offering. The core Managed IT Services platform provides systems monitoring, security, troubleshooting, and disaster recovery, supplemented by add-on modules covering cloud communications (Cloud Phone Systems), hardware procurement and maintenance (Hardware Sales, Managed Print Services), connectivity (Business Grade Internet), productivity tools (Microsoft 365), data protection (Offsite Backups & Disaster Recovery), and cloud infrastructure (Cloud Hosting). An optional Finance add-on enables customers to convert IT capital expenditure into flexible monthly payments, tying the entire portfolio together as a unified managed services model.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive IT management covering systems monitoring, data security, troubleshooting, and disaster recovery for SMBs. Provided as a managed service with flexible on-premise and remote/cloud support, bundled at a fixed price, including reporting, SLA management, and proactive prevention of IT failures.
- Cloud Phone Systems Hosted virtual PBX phone system supporting multiple sites, remote workers, and office staff on a single unified platform with desk handsets or softphones for computers, Android, and iPhone, including number porting, automated attendants, call flows, menu systems, mobile/SMS/fax integration.
- Hardware Sales Supply, installation, and maintenance of business-grade hardware including PCs, laptops, commercial network and wireless equipment, Lenovo servers, printers, and peripherals. Hardware is integrated with software and configured for optimal performance.
- Managed Print Services Complete print management covering device supply, installation, consumables replenishment, and maintenance, including usage monitoring, automated supply delivery, and cost predictability through print tracking and routine maintenance.
- Business Grade Internet Dedicated internet connectivity with full bandwidth allocation including Fibre Optic, NBN, and Microwave links. Supports multiple carrier networks with options for VLANs, VPNs, MPLS, and other security configurations.
- Microsoft 365 Hosted email via Microsoft Exchange, SharePoint/OneDrive for Business, Microsoft Teams collaboration, and advanced email/access security. Includes Microsoft 365 environment backups as an additional service.
- Offsite Backups and Disaster Recovery
Quantifiable outcome
- Proactive problem prevention reduces downtime and productivity loss
- +1 more outcomes
Companies that use Evolve Technologies
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles3 records
Evolve Technologies technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Evolve Technologies partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core, major and minor.
- MicrosoftcoreTechnology partner providing Microsoft 365, Azure cloud services, and related Microsoft solutions. Evolve offers hosted email via Exchange, SharePoint/OneDrive, Microsoft Teams, and Azure integration services.
- SophoscoreSecurity technology partner providing advanced endpoint protection and firewall solutions. Evolve specialises in Sophos XGS Firewall and Sophos Advanced Endpoint deployment.
- CiscocoreNetwork infrastructure and security technology partner. Team includes Cisco certified professionals.
- LenovomajorHardware partner providing business-grade laptops, PCs, and servers including Lenovo server solutions.
- Ingram MicromajorTechnology distribution partner for sourcing hardware and software products.
- Dicker DatamajorAustralian ICT distributor providing access to wide range of technology products and solutions.
- SynnexmajorTechnology distribution partner for hardware and software procurement.
- Amazon Web ServicescoreCloud hosting partner providing AWS infrastructure options alongside Microsoft Azure and custom data centre solutions.
- StorageCraftcoreBackup and disaster recovery technology partner for data protection solutions.
- ACA PacificminorTechnology reseller and distributor in the Australian market.
- Bluechip InfotechminorAustralian ICT distributor for technology products and solutions.
Scale indicators3 records
Recent moves7 records
Expansion highlights6 records
Evolve Technologies competitors and assessment
Company assessmentBroad incumbents
- Fujitsu Australia: Global IT services provider with a large Australian operation offering managed services, cloud, and digital workplace solutions. Broad incumbent competing for mid-market and enterprise managed-services contracts.
- Datacom: One of Australia and New Zealand's largest IT services companies offering managed services, cloud, and security at scale. A broad incumbent that competes with regional MSPs like Evolve on enterprise and mid-market managed IT contracts.
- Telstra Enterprise (Managed Services): Australia's largest telco with a substantial managed IT, cloud, and security services portfolio. Competes with Evolve across connectivity, hosted communications, and managed services — particularly leveraging its internet and PBX offerings.
Direct peers
- The IT Department: Australian managed IT services provider focused on SMB clients with outsourced IT, cloud, and cybersecurity offerings. Directly comparable to Evolve on customer segment and managed-services delivery model.
- ASI Solutions: Australian IT services and managed services provider with national reach serving SMB and mid-market clients. Comparable to Evolve in managed IT, cloud hosting, and hardware/software reselling model.
- Bistech: Australian managed IT services provider serving SMB and mid-market clients across Queensland and NSW. Directly comparable to Evolve Technologies in target segment, managed-services model, and regional footprint.
- Intuitive IT: Gold Coast-based managed IT services provider targeting SMBs across South East Queensland. Closest geographic and product overlap with Evolve, offering managed IT, cloud, and cybersecurity services to a similar customer profile.
- Chill IT: Australian managed IT services and cybersecurity firm serving small to mid-sized businesses. Directly competes with Evolve on managed services, Microsoft 365, cloud, and security stack offerings.
- Empower IT Solutions: Australian managed services provider delivering outsourced IT, cloud, and security solutions to SMBs nationally. Comparable to Evolve in offering breadth, subscription-based managed services model, and SMB-mid-market focus.
- Exigo Tech: Australian managed services, cloud, and cybersecurity provider serving mid-market and enterprise customers. Comparable to Evolve in cloud migration, managed IT, and security stack offerings, with broader geographic reach.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Evolve Technologies social profiles
Digital presenceEvolve Technologies compliance and trust
Trust signalCompliance1 record
Evolve Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
Evolve Technologies leadership team
Management profileNumber of profiles
Profiles4 records
Evolve Technologies funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Evolve Technologies M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Evolve Technologies
What does Evolve Technologies do?
Evolve Technologies provides managed IT services for small and medium businesses across South East Queensland, covering systems monitoring, data security, troubleshooting, and disaster recovery on a fixed monthly fee model. The portfolio is supplemented by cloud phone systems, hardware procurement, managed print, business-grade internet, Microsoft 365, offsite backups, cloud hosting on Azure/AWS/custom data centres, and IT financing options.
Is Evolve Technologies a public or private company?
Evolve Technologies is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Evolve Technologies founded?
Evolve Technologies was founded in 2008. It employs 11 to 50 people.
Where is Evolve Technologies based?
Evolve Technologies is headquartered in Southport, Australia, in the Oceania region.
How does Evolve Technologies make money?
Eight revenue lines are on record. Managed IT Services are the primary driver. The others are managed Services Model, IT Finance, IT Financing, hardware Sales, managed Print Services, cloud Hosting Services and hosted Phone Services.
Who are Evolve Technologies's main competitors?
Broad incumbents on record are Fujitsu Australia, Datacom and Telstra Enterprise (Managed Services). Direct peers are The IT Department, ASI Solutions, Bistech, Intuitive IT, Chill IT, Empower IT Solutions and Exigo Tech.
Does Evolve Technologies have an API?
No public API is recorded for Evolve Technologies.
What industry is Evolve Technologies in?
Evolve Technologies's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAAAG, Legacy Modernization & Application Rationalization, with a secondary code of BPAEACAC, Cloud Application Modernization & Refactoring. Its NAICS code is 541512 and its SIC code is 7373.